Informazioni su ONR app

All-in-one Community Management Platform for Condos & HOAs. Property Managers, Board Members, Owners and Residents love ONR.

Ulteriori informazioni su ONR app

Aspetti positivi:

Non disponibile

Aspetti negativi:

Non disponibile

Valutazioni di ONR app

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
5,0
Caratteristiche
4,7
Rapporto qualità-prezzo
4,9

Lo consiglieresti?

9,8/10

ONR app ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 15 recensioni degli utenti di Capterra.

Filtra le recensioni (15)

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Hai già usato ONR app?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (15)

Australia R.
Director of Condominium Services (USA)
Industria alberghiera, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

ONR is a great addition to imporove communication between the Associations we manage and owners

5,0 2 anni fa

Commenti: I love the look of the software and the ease of use for myself as an administrator and for our Condominium Association Members. The set up process, although took some time to organize has gone smoothly thanks to the ONR set up team and software developers.

Aspetti positivi:

The team that help set up the software is extremely helpful, knowledgeable and professional

Aspetti negativi:

The software does take regular maintenance and getting owners on board initially did present a challenge since they were not familiar with the software. There are still some manual processes initially but once all of our owners join and accept electronic notices most of the manual processes will be phased out.

Risposta di ONR app

anno scorso

Hi Australia, yes, we know the onboarding process is always a little vigorous as it takes some time for the owners to opt-in. But as they say, "good things come to those who wait." It is good to hear that our Customer Success team has been able to assist you. We are certainly looking forward to servicing your associations for the years to come.

Luis D.
General Manager (USA)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Online Voting

4,0 2 anni fa

Commenti: Enjoyed it very much. Good Support Team.

Aspetti positivi:

It is easy to use and to be trained how to use it.

Aspetti negativi:

Getting owners to use the online platform.

Risposta di ONR app

anno scorso

Hi Luis! It is great to hear that you have had a good experience with ONR so far. Making the software easy to use for everyone is one of the main focuses of our company. When it comes to our pricing, we do everything we can to keep prices down and get associations, as they say, "the best bang for their buck." It has been a pleasure servicing The Pinnacle Condominium, and we look forward to working with you in the years to come.

Brenda N.
Treasurer (USA)
Gestione di organizzazioni non profit, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

ONR - Great communication and e-vote app

4,0 2 anni fa

Commenti: The biggest pro is the e-voting/surveys. Makes it easy, clean, legal and quick to gain opinions and voting results. And, as mentioned, we really like the communication vehicle aspects.

Aspetti positivi:

We purchased ONR mainly for the e-voting feature. We have since learned to use it as a great vehicle for community communications, which we use regularly. We're also happy with it as a document library so to speak. One stop shopping. Like it very much.

Aspetti negativi:

In some cases it is limited, however, the team is very open to ideas and although not always timely, they generally do find a way to impress and provide at least of version of our requests.

Risposta di ONR app

anno scorso

Hi Brenda, thank you so much for sharing your experience with us. I am happy to hear that your association has been able to leverage our platform. As we move forward, ONR is always working on new features to implement later down the line. As that happens, we are excited to work with Ocean East Apts to leverage these new features and ensure a positive experience for you, your owners, and your residents.

Ellis G.
Assistant Property Manager (USA)
Consulenza manageriale, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

ONR Review

5,0 2 anni fa

Commenti: Overall it is a great service, it's especially helpful in getting amendments voted on as well as electing board members every year.

Aspetti positivi:

I enjoy that I can do surveys with our residents and also can send a group message to all of them at one time, and be able to tabulate the information rather quickly.

Aspetti negativi:

If there was a con to mention is the ability for residents to establish the initial connection thru the APP. Some of our residents complained that it was difficult, but I was able to walk them thru it. The majority of them had no problem.

Risposta di ONR app

anno scorso

Hi Ellis, It has been a pleasure servicing Flagler Pointe Condo Association. We really appreciate you taking the time to share your feedback and being so open with us. Our surveys and reviews feature gets a lot of exposure due to its ability in increasing association participation, so it is good to hear that your association is leveraging it. The onboarding process for any large scale condominium is always the biggest challenge, but we try and make the process as seamless as possible with the support of our Customer Success team. Thank you again for your review, we are excited to continue working with your association.

Denise D.
Property Manager (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A PRODUCT EASY TO RECOMMEND

5,0 anno scorso

Commenti: I want to express my thanks for a job well done on our 2021 Condominium Election. Online voting is certainly here to stay. The price of printing, postage and delivery delays are also here to stay; so, when materials are time sensitive it is THE WAY TO GO. The help from the support team, from their responsiveness to resident questions and concerns was stellar. THANK YOU ALL,

Aspetti positivi:

I find the product to be easy to use, and the results are clearly identified. The big Pro ... the support team is the best.

Aspetti negativi:

Opting out of notifications could be a bit easier.

Juan santiago R.
Board member (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Tool for associations !

5,0 anno scorso

Commenti: Great team, efficient and quick to resolve issues. They were ready to jump on calls to show product and even test environments on our building !

Aspetti positivi:

Great tool for managers and board members at building associations!!! Very easy to use , great for community engagement and above all legal online voting ! Great privacy managment for owners information and easy turn on/off tools

Aspetti negativi:

Still a few updates need to be done for better user experience but nothing major ! You will not regret it!

Agatha R.
Administrative Assistant (USA)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

ONR Electronic Voting for Ocean Two Condominium

5,0 anno scorso

Commenti: The customer service was excellent, occasionally software issues or missing elements in the software but it seems to be corrected as customer feedback is taken into account.

Aspetti positivi:

Once familiar with the website it is very functional for the purposes of electronic voting.

Aspetti negativi:

The initial data entry system was not clearly identifiable to submit unit owner registration information. Thank fully customer support is very helpful in recognizing the questions asked and instruct quickly to navigate you through the report options and data entry screens not very clearly identifiable at first.

Anapaula C.
Property Manager (USA)
Contabilità, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best Customer Service & easy to use

5,0 2 anni fa

Commenti: They have saved me so much time and have increased the value of the property manager

Aspetti positivi:

Its easy for both admin and users... fast and convenient. I love everyone in the team they make it so easy for the managers :)

Aspetti negativi:

none for now thank you - reports and platafarm is getting better

Risposta di ONR app

anno scorso

Hi Anapaula, It is a great day when we see a review like yours. Making associations and PM's lives easier is what we do. ONR continuously improves its software and works to give everyone a pleasureful experience. Thank you for the review!

Agata P.
Real estate Broker (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Outstanding service

5,0 anno scorso

Commenti: Outstanding

Aspetti positivi:

Extremely user friendly. Keeps all residents up to date with everything that is happening in the building. Tech friendly. Eco friendly. You can sign all documents on your phone. Highly recommended

Aspetti negativi:

There is nothing I would change about the app.

Orlando V.
Managing Director (USA)
Consulenza manageriale, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Las Olas River House Condo Annual Elections Review 2022

5,0 4 mesi fa

Commenti: All good.

Aspetti positivi:

Responsiveness. Efficient. Professional service staff by ONR

Aspetti negativi:

All good for now. They are responsive with all support needs.

Vivian P.
Property Manager (USA)
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

TMP

5,0 2 anni fa

Aspetti positivi:

It is easy to use and allowed our election process to be more efficient.

Aspetti negativi:

I do not have any complaints at this time.

Risposta di ONR app

anno scorso

Hi Vivian, It is great to hear that you have had a good experience with ONR so far. Making an association's election process easier is what we do. We are looking forward to helping you improve your association's community engagement.

Enza G.
President (USA)
Gestione di organizzazioni non profit, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great for e-voting and communicating with the community

5,0 anno scorso

Commenti: Our overall experience with ONR has been great! Glad we were introduced to it and we will continue to use it for upcoming surveys, communications etc...

Aspetti positivi:

What we like most, is how we can communicate with the community by text when our lines are down. Manager can get on the app and send quick communication so the residents are always informed with what is happening. Also, online voting was quick and seamless.

Aspetti negativi:

They resolve issues immediately, giving us no reason to complain.

Edwin D.
Property Manager (USA)
Proprietà immobiliari, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great product for a great price

5,0 2 anni fa

Commenti: Very pleased and will highly recommend

Aspetti positivi:

The features are very similar to other products in the industry, however the ONR platform is very user friendly.

Aspetti negativi:

None. Platform is great and easy to use

Risposta di ONR app

anno scorso

Hi Edwin! We are so happy that you found our platform user friendly. Something ONR strives for is to ensure that the software is simple to use for everyone (owners, residents, PM's). It is also amazing to hear that you have had a good experience with our customer success team. Everyone at ONR is looking forward to servicing your association.

Ed R.
VP of Sales (USA)
Servizi e tecnologie dell'informazione, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Makes HOAs effective!

5,0 anno scorso

Commenti: Amazing design and even better customer service.

Aspetti positivi:

I love how easy it is to vote, respond to surveys, reserve amenities and engage with my HOA or neighbors.

Aspetti negativi:

Log on screen flickered a bit on first use

Jey S.
Lecturer (Malaysia)
Trasporti/Trasporto merci/Ferrovie, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Satisfied

5,0 anno scorso

Aspetti positivi:

I like this platform because can view the rider and job completion

Aspetti negativi:

There are some lag in the software, I feel the software can perform faster