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Informazioni su Luigi's Box

Luigi's Box offre diverse funzionalità avanzate per le imprese. Semplifica la ricerca e migliora la produttività e la soddisfazione.

Ulteriori informazioni su Luigi's Box

Aspetti positivi:

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users.

Aspetti negativi:

Sometimes my team miss information about new features.

Valutazioni di Luigi's Box

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,9
Caratteristiche
4,8
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

9,5/10

Luigi's Box ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 103 recensioni degli utenti di Capterra.

Hai già usato Luigi's Box?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (103)

Artur
Artur
E-marketing coordinator (Polonia)
Utente LinkedIn Verificato
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

More convenient and effective search on the website

5,0 10 mesi fa

Aspetti positivi:

Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.

Aspetti negativi:

Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

Miroslav
Project manager (Slovacchia)
Moda e articoli di abbigliamento, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Get the search on a new level

5,0 6 mesi fa

Commenti: A great solution for web search, equipped with numerous useful tools. Undoubtedly, it stands as one of the top choices to consider when evaluating search tools for your website or eshop.

Aspetti positivi:

Luigi's Box, a fantastic and user-friendly tool, elevates your web search experience. Getting started is effortless, and mastering its usage is a breeze. It furnishes abundant insights into user search behavior, search outcomes, and queries yielding no results. Moreover, it furnishes numerous solutions and suggestions to optimize your outcomes, enhance the average basket value and maximize return on investment.

Aspetti negativi:

The cost-effectiveness of this tool varies depending on your utilization. A poorly configured setup and/or use may incur high expenses, but with a well-executed setup, costs can be mitigated. Proper configuration ensures swift realization of ROI.

Tomáš
Operations Manager (Slovacchia)
Videogiochi, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Transforming Ecommerce with Perfect AI Search Engine

5,0 2 mesi fa Nuova

Commenti: For our two websites, we use Luigi’s Box, and it is a very powerful search tool with background statistics. The tool solved our problem of insufficient descriptions, filtering, and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can track what our customers are looking for and adjust the website’s offerings to the demand. The AI handles the search very well, so customers don’t even have to browse the entire site.

Aspetti positivi:

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

Aspetti negativi:

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

Matej
Data Analyst (Slovacchia)
Articoli sportivi, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Luigi's Box Search

4,0 2 anni fa

Commenti: LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.

Aspetti positivi:

Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.

Aspetti negativi:

Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.

Risposta di Luigi's Box

2 anni fa

Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Lukas
Chief Marketing Officer (Cechia)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Luigis Box is great tool for e-shops multi-market

5,0 4 mesi fa

Commenti: I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.

Aspetti positivi:

Product at its base - high level Good price/performance ratio Search box design is awesome Autocomplete is very helpful for customers Good analytics Great support

Aspetti negativi:

We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases.

Przemysław
E-commerce Product Owner (Polonia)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

All-in-one search and recommendation tool

5,0 8 mesi fa

Commenti: You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.

Aspetti positivi:

Intuitiveness of control panel AI, but most of all - great search quality from the start.

Aspetti negativi:

That I give it a chance that late. I should have done it way earlier.

Michal
CRO Manager (Slovacchia)
Ospedali e sistemi sanitari, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Robust ecommerce search engine

4,0 6 mesi fa

Commenti: We are overall very happy with the solution, it works well almost all of the time and when it does not, their customer support usually deals with everything as soon as possible.

Aspetti positivi:

It has all the necessary features like rule-based merchandizing, synonyms and synonym suggestions (that are surprisingly good), even a tool to do A/B testing. Other than that the basics are very automated and do not need much human input.

Aspetti negativi:

Analytics. They are lacking the option to do previous period comparisons and metric trends over time.

Julie
E-commerce manager (Francia)
Sicrezza e indagini, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The right combination of search engine and recommendation tool

5,0 10 mesi fa

Commenti: The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!

Aspetti positivi:

We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.

Aspetti negativi:

Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.

Lubos
Branch manager (Slovacchia)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Quality reporting and search results for ecommerce

5,0 2 mesi fa Nuova

Aspetti positivi:

- quality reporting - easy implementation - you can find what your customers are looking for and enhance your product portfolio - results are divided into useful categories

Aspetti negativi:

- As a user, I really can recommend the software and didnt find any issues.

michal
Web manager (Cechia)
Servizi bancari, 5.001-10.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Luigi's Box for company´s website

5,0 2 mesi fa Nuova

Commenti: In cooperation with customer´s support from Luigi's Box we are disussing our needs and how to solve it

Aspetti positivi:

How easy is work with administration and settings

Aspetti negativi:

I´m not able to answer some specific, I´m still on the begining with usage of this system

Tomas
Product owner (Cechia)
Vendita al dettaglio, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Luigi finds

5,0 8 mesi fa

Commenti: Luigi is an excellent tool that solved our problems with the search and recommended products in the carousells.

Aspetti positivi:

Customized solutions for each customer. Small and large companies.

Aspetti negativi:

Our products is really diverse. Everything cannot be done automatically and manual intervention is required.

Patrik
Owner (Slovacchia)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

LB, the best search engine for my e-shop

5,0 9 mesi fa

Commenti: After evaluating various intelligent search engines for our online shops, we found that Luigi's Box excelled in service, support, and outcomes.

Aspetti positivi:

Quick search, easy-to-use management interface, and effective recommendations.

Aspetti negativi:

I can't think of any issues; everything is functioning as anticipated.

Veronika
E-shop manager (Cechia)
Materiali da costruzione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Do you want to have a user-friendly e-shop? Buy Luigis Box.

5,0 6 mesi fa

Commenti: I recommend Luigis Box to all e-shops and e-commerce platform.

Aspetti positivi:

I like all the LB features that we use - search, recommenders and analytics. The most important for us is searching feature. Our customers can find what they need.

Aspetti negativi:

Sometimes my team miss information about new features.

Patrik
IT support (Slovacchia)
Arredamento, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Luigi's box is a great searching tool for your website

5,0 7 mesi fa

Commenti: With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.

Aspetti positivi:

The tool offers a great price/performance ratio, ensuring flawless operation. It is user-friendly, provides customized solutions, and comes with fast support.

Aspetti negativi:

I didn't encounter any problem during use and even during integration.

Tomas
Owner (Cechia)
Contabilità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Luigis box review

5,0 10 mesi fa

Aspetti positivi:

working well customer service response very good

Aspetti negativi:

Working fluently without any problems for last years

Lukasz
manager (Polonia)
Arredamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good search engine

5,0 9 mesi fa

Aspetti positivi:

I like Luigi's Box for professionalism :)

Aspetti negativi:

everything is good, maybe the price could be better

Jan
Marketing specialist (Cechia)
Arredamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Search engine for any kind of e-shop

5,0 10 mesi fa

Commenti: We decided to use Luigis box instead of our solution because its fast, exact, provides interesting data and is easy to manage. After years of use I can say it was good decision.

Aspetti positivi:

It's fast, easy to use for our customers (search/autosuggestion) and also for us (administration/data collecting,...). Great support.

Aspetti negativi:

Nothing comes to my mind. Everything working as expected.

Martina
Tester (Slovacchia)
Vendita al dettaglio, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Luigis Box

5,0 9 mesi fa

Aspetti positivi:

Luigi's Box helps us improve product search for customers, which leads to more sales. It provides detailed data on customer search behavior, which allows us to optimize results.

Aspetti negativi:

If the data is not configured correctly, the search results may not always be relevant for customers.

Martin
Martin
CEO (Cechia)
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great value for money, important stream for our revenue

5,0 2 anni fa

Aspetti positivi:

Easy to implement, we could start using all the features just a few hours after talking to a company representative. Luigi's box is constantly increasing our revenue by personalizing our search results. It quickly became an extra stream of our revenue.

Aspetti negativi:

Nothing worth mentioning. Great experience so far, especially since the support team is very responsive.

Risposta di Luigi's Box

2 anni fa

Dear Martin, Thank you so much. We are thrilled to hear that you found it easy to implement and that it has been contributing to your revenue growth. Our team works hard to ensure that our clients receive the best possible service, and your feedback is a testament to their efforts. Best regards, Martin

Filip
Sales Associate (Canada)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Game-changing tool for site searching and analyses!

5,0 2 anni fa

Aspetti positivi:

- searching- analyses- recommender- synonyms searcher- customer support

Aspetti negativi:

- nothing to mention - the tool works great

Risposta di Luigi's Box

2 anni fa

Hello, Philip. Thank you for your review. We are glad that you are satisfied with our services and products. We hope that you will be equally happy with us in the future. Sincerely, Martin from Luigi's Box.

Tomas
E-commerce manager (Slovacchia)
Prodotti cartacei e forestali, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Only good experiences

5,0 2 anni fa

Commenti: We have had a good experience since launch. The LugiBox team is here to help. They offer us interface modifications, content, improvements and they have answers. They react. The system works and brings real results. Recommendations and improves the user interface on our website.

Aspetti positivi:

We are currently using an older system of eshop engine that seemingly cannot be improved. It was done using only a short code without invasive interventions in the otherwise inaccessible source code of the old system. Luigi do not require programmers on our site (in our team and our website)

Aspetti negativi:

I have no bad experience since launching, using and managing this solution.

Risposta di Luigi's Box

2 anni fa

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box

Miroslav
Senior Web Developer (Cechia)
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

What a fresh and good toolbox for your searching needs.

5,0 2 anni fa

Commenti: Our internal dashboard system uses this great tool as an advanced search box. As a cloud-based call center software provider, we collect a lot of data, so we needed a complex solution to search through them. Data about calls, callers, agents, automation set-ups, and call scripts is just a little piece of cake. And naturally good advanced searching is necessary. Results are provided almost instantly and are presented in a good readable way. Finally, other functionalities are so helpful in making everything so seamless.

Aspetti positivi:

Clear and quick step-by-step introduction. Gets Luigi's Box into production really fast.Advanced content-based searching with well-trained AI in the background.Almost instant-like results in a structured readable form.

Aspetti negativi:

Settings may be too logical and difficult to understand.More learning resources are on the website. Onboarding portal, webinars.More integrations with e-commerce systems and CRM.

Risposta di Luigi's Box

2 anni fa

Thank you for your review, Miroslav! We are glad to hear that you found our tool helpful in your search needs. We apologize if you have found the settings to be challenging to understand. We have learning resources on our website to help users better understand and utilize our tool. We will also consider your suggestion to add more integrations with e-commerce systems and CRM. Thank you again for your feedback. If you have any further questions or concerns, please don't hesitate to contact us. Martin from Luigi's Box

Martin
IT specialist (Slovacchia)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Luigi's box experience

5,0 2 anni fa

Commenti: Luigi's Box was a great choice for our e-commerce. It turns our e-shop searching engine to an upper level. We also have a nice analytics dashboard with many recommendations and issues with search queries
that help us how to optimize the search experience for our customers.
They have a well-documented API and integration with our data was without complications.

Aspetti positivi:

Smart search with autocomplete and recommendation .

Aspetti negativi:

Some features are quite complicated to understand but when you get it , it's OK .

Risposta di Luigi's Box

2 anni fa

Hey Martin, thanks for a nice review. You are right our product has a steeper learning curve, but once mastered, it gets easier. We are happy to be helping you get better results on your e-commerce store. Good luck with everything! ~ Luigi's Box team

Naděžda
jednatelka (Cechia)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

papirada reviews

5,0 2 anni fa

Commenti: Overall, we are satisfied with this program. It is now very easy for customers to find what they need. And this has also increased our sales and satisfaction.

Aspetti positivi:

I'm thrilled with the search feature that helps our customers quickly find what they need. Whisper helps them find the right product name they are looking for. The product is very simple to use and we got it up and running very quickly

Aspetti negativi:

We haven't discovered any disadvantages yet. Integration was very quick and easy

Risposta di Luigi's Box

2 anni fa

Greetings. Thank you for your review and your trust. We bring our clients the best AI-based services in product search and help your customers find what they need every time. We are happy to have you as our client. Have a nice day. Martin from Luigi's Box

Petr
CEO (Cechia)
Materiali da costruzione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Worknow

5,0 2 anni fa

Commenti: Very good support. Any issue I had they have solved immediately.

Aspetti positivi:

Very good search engine with possibility to adjust results. Recommender also very handy.

Aspetti negativi:

Some setting at backoffice was confusing for me. Missing Czech translation.

Risposta di Luigi's Box

2 anni fa

Greetings, Petr. Thank you for your trust and rating. AI-driven search and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. So your conversion rate increase, and your sales increase, and that's great. Thanks to client feedback, our products are at an ever higher level. It is also your merit. Thank you Have a nice day. Martin from Luigi's Box