Informazioni su TaxDome

Un software multifunzionale per ragionieri, commercialisti e contabili. Gestisci il tuo studio da un unico centro integrato.

Ulteriori informazioni su TaxDome

Aspetti positivi:

All in all I was able to save money by combining three software products I was using. I think the automation ability is great and they are continually adding new features.

Aspetti negativi:

I wasn't able to make a payment because it kept prompting me to enter in a zip code when that field wasn't available. I tried 3xs but was forced to use a different form of payment, which is annoying.

Valutazioni di TaxDome

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

8,9/10

TaxDome ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 2.801 recensioni degli utenti di Capterra.

Hai già usato TaxDome?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (2.801)

Brendan
CPA
Utente LinkedIn Verificato
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great all-in-one tool but requires ramp-up time

4,0 11 mesi fa
Sottotitoli in italiano disponibili nel lettore video
antonella
project manager (Italia)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

tranquillità fiscale

4,0 4 mesi fa

Commenti: Sono soddisfatti delle funzionalità di automatizzazione e collaborazione offerte da TaxDome, la facilità d'uso e la semplicità del software. Però problemi tecnici o problemi di stabilità.

Aspetti positivi:

Automatizzazione delle attività: TaxDome semplifica molte attività fiscali ripetitive, riducendo il tempo e gli sforzi necessari per svolgere il lavoro manualmente.Accessibilità e collaborazione: TaxDome offre una piattaforma online che permette ai professionisti delle tasse e ai loro clienti di collaborare in tempo reale sui documenti fiscali.Sicurezza dei dati: TaxDome utilizza crittografia e altre misure di sicurezza per garantire che i dati sensibili dei clienti siano protetti.Integrazione con altre piattaforme: TaxDome si integra con altre applicazioni e strumenti come banche, software di contabilità e di gestione della fatturazione, rendendo più efficiente il flusso di lavoro.Prezzi accessibili: TaxDome offre prezzi accessibili per le sue funzionalità e opzioni di abbonamento flessibili per soddisfare le esigenze di diversi tipi di utenti.

Aspetti negativi:

Dipendenza dalla tecnologia: TaxDome è basato su tecnologia e internet, quindi è necessario avere una buona connessione a internet e un computer affidabile per utilizzare il software in modo efficiente.Apprendimento iniziale: Potrebbe essere necessario un po' di tempo per familiarizzare con l'interfaccia e le funzionalità di TaxDome, che potrebbe richiedere un impegno iniziale.Limitazioni nella personalizzazione: Mentre TaxDome offre molte funzionalità utili, potrebbe esserci una limitazione nella personalizzazione del software per soddisfare le esigenze specifiche dei singoli utenti.Possibilità di errori: Come con qualsiasi software automatizzato, c'è sempre la possibilità di errori e problemi tecnici che potrebbero interrompere il flusso di lavoro.Dipendenza dalla lingua: TaxDome è attualmente disponibile solo in inglese, quindi potrebbe essere difficile per alcuni utenti che non parlano correttamente la lingua di utilizzare il software in modo efficiente.Limitazioni nella funzionalità: TaxDome potrebbe non avere tutte le funzionalità richieste da alcuni utenti, soprattutto se si tratta di esigenze molto specifiche. In questi casi, potrebbe essere necessario considerare altre soluzioni.

Risposta di TaxDome

4 mesi fa

Grazie, Antonella, il tuo feedback è prezioso per noi. Il nostro suggerimento è di prenotare delle sessioni di onboarding con i nostri specialisti, in lingua italiana se preferisci, così potremmo aiutarti a familiarizzare con il software e impostare il tuo account. Il nostro supporto è completamente gratuito e illimitato, e puoi prenotare una sessione di formazione ogni volta che vuoi semplicemente cliccando sull'icona del punto interrogativo nell'angolo in alto a destra del portale.

Laura
Segreteria (Italia)
Gestione degli investimenti, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Ottimo per la gestione della fiscalità

4,0 2 mesi fa

Aspetti positivi:

TaxDome viene da noi utilizzata per la gestione fiscale online e ci consente di gestire la contabilità dei nostri clienti e di collaborar è con loro in modalità più efficace. Mi devo dire soddisfatta di questo software, in primo luogo la piattaforma intuitiva e facile da utilizzare, è ben progettata e permette di accedere rapidamente le funzioni principali. Quello che ho apprezzato di più è la sua capacità di semplificare la comunicazione tra professionisti della contabilità e clienti cosa che spesso è resa molto difficile da software diversi.

Aspetti negativi:

Non tutti i clienti si trovano bene con questo software e molti, preferiscono utilizzare altro. Qualora invece accettano l’utilizzo di questo, diventa davvero indispensabile. Nel complesso non ho grandi critiche da fare e mi sento di consigliarlo.

Risposta di TaxDome

mese scorso

Hello Laura Z, Thank you very much for your review. We appreciate it! We are happy that you like our software, and the diversity of features we have to offer. One of our main aims is to make everything available in TaxDome so that you do not have to switch between multiple apps or programs and keep everything in one place. We would like you to know that our departments are working on improving the software all the time. We appreciate all ideas, and try to listen as much as possible to all suggestions that come from our subscribers. If you would like to contribute suggestions or ideas that you might think will improve your experience in using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the Blue Question Mark icon in the top right corner, and selecting Feature Requests. If you have any questions or need assistance with anything please let us know. Have a wonderful day!

matteo
Esperto Contabile (Italia)
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

TaxDome Perfetto quasi su Tutto

4,0 anno scorso

Commenti: Supporto davvero presente e disponibile, il motivo principale nel scegliere questa soluzione secondo il mio parere.

Aspetti positivi:

un gestionale di studio adatto per tutte le esigenze per pratiche da avviare in studio ma soprattutto per quelle a distanza. ottime funzionalità il questionario da far compilare ai clienti e la pianificazione di studio delle pratiche da svolgere. Una chat interna e una integrazione con le email di studio. Spero integreranno presto le funzionalità che ora mancano ma che renderebbero il prodotto fantastico.

Aspetti negativi:

la piattaforma e l'app non vengono date in whitelable allo studio. la mancanza per il momento di pagamenti ricorrenti, fatturazione elettronica integrata e la firma elettronica avanzata. tutti servizi che al momento vanno acquistati esternamente aumentando cosi i costi. Fiducioso però che verranno inserite tutte entro la fine di quest'anno.

Alessandro
docente (Italia)
Beni di consumo, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

le tue tasse in un unico portale

5,0 2 mesi fa

Commenti: ottima esperienza per la gestione della parte fiscale.

Aspetti positivi:

Piattaforma per studi fiscali e contabili ottima ed adatta a tutti i tipi di utenti. L'interfaccia è abbastanza semplice da poter consentire un lavoro fluido e dinamico. La gestione del tempo grazie al software migliora sensibilmente

Aspetti negativi:

non ho riscontrato particolari inconvenienti durante l'utilizzo della piattaforma

Risposta di TaxDome

2 mesi fa

Hi Alessandro! Thank you for taking the time to provide us with your kind feedback. It is valuable to us! We're glad to hear that our tax and accounting studies platform is excellent and suitable for all types of users. We also appreciate your positive comments about the interface being simple and user-friendly, which allows for fluid and dynamic work. We're especially pleased to hear that our software has helped you with time management. We strive to make our platform as easy-to-use as possible, and we're thrilled that you haven't encountered any particular inconveniences when using it. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your valuable feedback! Have a wonderful day,

Gabriele
Studente (Italia)
Internet, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

ottima prova gratuita

3,0 3 mesi fa

Aspetti positivi:

l’interfaccia di taxdome facilita la gestione del lavoro ed è ottimo il fatto che la prova gratuita sblocchi tutte le funzioni

Aspetti negativi:

abbastanza costoso se confrontato ad altri concorrenti

Risposta di TaxDome

3 mesi fa

Hello Gabriele, Thank you for your review, it is valuable to us! We're glad to hear that you find our interface easy to manage and that you appreciate our free trial which unlocks all the features. We understand that cost is an important consideration when choosing a software provider, and we strive to provide competitive pricing while maintaining a high quality of our product and services. Our pricing is based on a range of factors, including the features we offer, the level of support we provide, and the ongoing development and maintenance of our platform. We are confident that the price of our software is highly competitive when compared to other products in the market, and we believe that our product offers exceptional value for the investment. We strive to offer flexible pricing options to meet the needs of all our customers, and we are always looking for ways to improve our product and provide even more value to our users. Feel free to reach out to us if you need further assistance. Our Support is free and unlimited. Have a great day!

Livia
Project manager (Italia)
Arti dello spettacolo, 201-500 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

TaxDome non serve per le tue tasse

4,0 4 mesi fa

Aspetti positivi:

Apprezzo sempre la possibilità di fare una prova gratuita dove quasi tutte le funzioni sono sbloccate. Non mi serviva per lavoro ma a scopo personale, tuttavia non è funzionale per gestire il proprio patrimonio quanto invece il workflow e i clienti se applicato in azienda. Ottima l’idea che ci siano panel online ai quali accedere per avere aggiornamenti.

Aspetti negativi:

Sperando fosse utile a scopo personale sono rimasta delusa anche se ne capisco l’utilità se si dovesse usare per l’organizzazione di documentazione sul lavoro.

Marco
DOTTORE COMMERCIALISTA (Italia)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Dichiarazione dei redditi

5,0 3 mesi fa

Aspetti positivi:

In ottica automazione dei processi degli Studi Professionali è uno strumento molto utile per archiviazione documentale e per i questionari che fanno risparmiare molto tempo

Aspetti negativi:

Il software non sempre viene sfruttato a pieno perché i clienti di Studio non sono tutti avanzati a un livello informatico avanzato

Alfredo
impiegato (Italia)
Commercio all'ingrosso, 201-500 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Esperienza positiva

4,0 4 mesi fa

Aspetti positivi:

TaxDome offre un'interfaccia che rende molto facile la gestione delle finanze per chiunque, anche se non ha molta esperienza in materia. Inoltre, è possibile accedere a tutte le funzionalità del software da qualsiasi dispositivo connesso a Internet, il che significa che è possibile gestire le finanze ovunque ci si trovi.

Aspetti negativi:

Leggermente più costoso rispetto ad altri software della stessa categoria, ampiamente ricompensato dalle molteplici funzionalità presenti.

Angela
Referente (Italia)
Animazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Economico

5,0 4 giorni fa Nuova

Aspetti positivi:

È stato usato l' anno scorso e lo adoro. È stato semplicissimo da collegare con tutte le informazioni dei nostri dipendenti. Molto intuitivo anche compilando i moduli fiscali.

Aspetti negativi:

Ho un'esperienza positiva e mi è piaciuto tutto

Esmeralda
Impiegato (Italia)
Arredamento, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Semplificazioni delle attività

4,0 4 mesi fa

Aspetti positivi:

Supporto costante nell'utilizzo del software .

Aspetti negativi:

Non ci sono stati inconvenienti nell'utilizzare il software.

Risposta di TaxDome

mese scorso

Hello Esmeralda, Thank you very much for your review. It is valuable to us. We are pleased that you have found our constant support service helpful. We give our best to assist our clients during the setup. We offer free and unlimited chat and email support, free screen-sharing sessions, and a knowledge database with plenty of help articles and tutorials. You can also find us on Youtube, and Facebook and you can check our TaxDome Academy. If there is anything we can do for you, please reach out to us. Have a wonderful day!

alessandro
societa affitti (Italia)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

recensione taxdome

3,0 2 mesi fa Nuova

Aspetti positivi:

programma per gestione fiscale con demo gratuita

Aspetti negativi:

alto costo per acquisto versione "pro",alternative meno costose

Jennifer
Jennifer
Owner/Bookkeeper (USA)
Utente LinkedIn Verificato
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Worth the learning curve

5,0 anno scorso

Commenti: TaxDome is worth the learning curve. It is going to be very powerful in my business. Even if I don't use every feature they offer, the ones I'm already using have already made the switch worth it.

Aspetti positivi:

Having a very secure signature feature was the biggest thing. I also like the chat function that includes giving the clients tasks and a to-do list.

Aspetti negativi:

There is absolutely a learning curve. I have not done the white glove onboarding yet, so they may help with that, but I am a tech savvy person who loves to learn new software, and I have not found the layout intuitive. I also wish there was a way to do more scheduled sends/uploads. But my clients will just learn that I sometimes work very odd hours (even if I won't respond to their emails at those times)

Risposta di TaxDome

anno scorso

Thank you, Jennifer, your feedback is valuable to us. Our suggestion is to definitely book onboarding sessions with our specialists as they could certainly help speed up the learning process. Our support is completely free and unlimited, and you can book a training session whenever you want simply by clicking on the question mark icon in the top right corner of your portal.

Jeffrey
Jeffrey
Accounting Operations Lead (USA)
Utente LinkedIn Verificato
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Tax Dome helped us handle enough business to get our own office

4,0 8 mesi fa

Commenti: Our overall experience with TD has been fantastic. We were able to triple our business within the first year of us using it.

Aspetti positivi:

There were three accountants (partners) when we first started this business and we were working out of bedrooms and coffee shops. The only reason that was happening was because we spent 70% of our time just tracking our servicing progress for each client under each different partner. Once we found Tax Dome and moved our client success processes from Trello, Clickup, excel, and other management softwares, we were able to handle significantly more clients with this time. Our absolute favorite feature is pipeline's and being able to automate engagement letters, send invoices, and organizers to collect data.

Aspetti negativi:

Features I least like that are within TaxDome is the inbox+ and template (& tag) management. Inbox+ won't show the correct preview text for a notification- meaning a notification would pop up saying a client messaged us, however, the notification was triggered because I myself sent a response message. And for notifications that are actually from clients messaging us will never be properly previewed in inbox+. Template (& tag) management can be greatly improved. When I first started using TD, I created templates for EVERYTHING. Now I use perhaps half of them yet I have not deleted the ones that are not in use simply because I do not know what templates are actually being used in a pipeline. Externally from TaxDome, my least favorite part of it is its inability to integrate with other software such as Zapier, google sheets, and more.

Risposta di TaxDome

8 mesi fa

Thank you, Jeffrey. Your feedback is valuable to us. We are happy that TaxDome made the whole process easier for you and your partners. The pipelines save a lot of time and effort so that you can focus on new clients. As for the notifications, you should receive notifications only for new messages and replies from clients, and the team members will get notifications for replies from the firm owner, but there should be no notifications for your own replies. Please reach out to our support team so that they can check on this. For the other parts you dislike, I would like to refer you to the Feature Request Board that we have for our paying subscribers where feature requests can be submitted, and existing requests can be upvoted. We would appreciate if you could share your ideas on how to improve. If there is anything that we can assist you with, please let us know. We will be happy to do so. Have a wonderful day.

Heidi
CEO (USA)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Saving me so much time

5,0 2 mesi fa Nuova

Commenti: TaxDome has eliminated so many of my tracking spreadsheets and freed up so much time for me. The client portal is a serious upgrade from what I was using before as well.

Aspetti positivi:

I love the task management and pipeline features of Tax dome. Automating tasks is a lifesaver.

Aspetti negativi:

I would like to see more time tracking features, being able to have my team clock in and out for the day, and then track their time across all tasks and breaks would really be helpful and eliminate another bulky spreadsheet. Also the addition of a budget for each task, so we can track the budgeted time for each task/job and compare to the actual time our employees spent on it.

Risposta di TaxDome

mese scorso

Hello Heidi, Thank you for your review. It is valuable to us! We are happy that you like our software, and the diversity of features we have to offer. One of our main aims is to make everything available in TaxDome so that you do not have to switch between multiple apps or programs and keep everything in one place. We would like you to know that our departments are working on improving the software all the time. We appreciate all ideas, and try to listen as much as possible to all suggestions that come from our subscribers. If you would like to contribute suggestions or ideas that you might think will improve your experience in using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the Blue Question Mark icon in the top right corner, and selecting Feature Requests. If you have any questions or need assistance with anything, please let us know. Have a wonderful day!

Jim
CPA (USA)
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Very useful depending on your needs

3,0 2 mesi fa Nuova

Commenti: I found a solution my clients like, so i am gambling that the pro version of this platform will not be as disappointing as the lite version.

Aspetti positivi:

i REALLY love that my clients like the client portal

Aspetti negativi:

Missing the ability to switch between versions during trial to better gauge which version is best for the practitioner.

Risposta di TaxDome

mese scorso

Hello Jim, Thank you for your review. It is valuable to us! We are more than glad to hear that you like our software. We would like you to know that our departments are working on improving the software all the time. We appreciate all ideas, and try to listen as much as possible to all suggestions that come from our subscribers. If you would like to contribute suggestions or ideas that you might think will improve your experience in using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the Blue Question Mark icon in the top right corner of your portal, and selecting Feature Requests. If you have any questions or need assistance with anything, please let us know. Have a wonderful day!

Erica
Owner (USA)
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best Product Yet! Highly Impressed!

5,0 3 mesi fa

Aspetti positivi:

The product is easy to navigate, with much more fluids craters than it’s competitors. Everything I need is at my fingertips and clients are adjusting well.

Aspetti negativi:

It’s more difficult to learn the automotive workflows, but that is mostly due to me learning during peak season. I just don’t have the time to dedicate to learning as I need to right now.

Risposta di TaxDome

3 mesi fa

Hello Erica, Thank you for your kind review, it is valuable to us! We are thrilled to hear that you find our product easy to navigate and that it provides you with everything you need at your fingertips. We are also glad to hear that your clients are adjusting well to the platform. Regarding your feedback on the difficulty of learning the automotive workflows, we understand that it can be challenging to learn new things during peak season when time is of the essence. However, we want you to know that our team is always available to provide support and assistance whenever you need it. We also have many learning resources like help articles, our TaxDome YouTube channel, TaxDome Academy, our FB Community, and more. Please do not hesitate to reach out to us if you have any questions or need any assistance with learning the workflows. Have a wonderful day!

Dustin
Partner (USA)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Good Software

5,0 2 settimane fa Nuova

Commenti: Good so far. Just ended our free trial.

Aspetti positivi:

I like the pipelines and automation. That is going to help us streamline our processes.

Aspetti negativi:

I would really like a more robust time budgeting and time tracking function. I really want my employees to be able to see the expected time budget on each job and the progress towards that as work is performed so they can be aware of it as they work and for the Partners and Managers to be able to report on time v budget easily.And honestly, the name as a turn off. The name Tax Dome made us feel this was a solution for tax only. Tax is only 20% of our firms revenue so we almost didn't look at it.

Risposta di TaxDome

5 giorni fa

Hello Dustin! Thank you for providing your feedback on your experience with TaxDome. We appreciate your positive remarks regarding our pipelines and automation features, which have helped streamline your processes. We understand the importance of efficiency and optimization in your day-to-day operations. We also acknowledge your desire for a more robust time budgeting and tracking function. We understand the need for accurate time budgeting and the ability to track progress against those budgets in real-time. This information is crucial for employees to stay informed while working on projects and for partners and managers to report on time versus budget easily. We are constantly working on enhancing our platform, and your suggestion regarding time budgeting and tracking will be taken into serious consideration as we plan future updates and improvements. If you would like to contribute suggestions or ideas that you might think will improve your experience in using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the Blue Question Mark icon in the top right corner, and selecting Feature Requests Your input is invaluable to us as we strive to continuously improve our platform and meet the evolving needs of our users. We genuinely appreciate your candid feedback, and we encourage you to reach out to our support team with any further suggestions or concerns. Have a great day!

Marina
Principal Consultant (USA)
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Just getting started

5,0 2 mesi fa Nuova

Aspetti positivi:

I like the document management system, client communication, and the user experience is the best from all the other client portals I have tested.

Aspetti negativi:

Adding a drag and drop feature to the document sharing would be a huge bonus. Being able to create spreadsheets in the portal would be great. Integrating with QBO to have the clients answer uncategorized expense and income transactions through the portal like Client Hub would be ideal.

Risposta di TaxDome

mese scorso

Hello Marina, Thank you for your review. It is valuable to us. We are happy that you like our software, and the diversity of features we have to offer. One of our main aims is to make everything available in TaxDome so that you do not have to switch between multiple apps or programs and keep everything in one place. We would like you to know that our departments are working on improving the software all the time. We appreciate all ideas, and try to listen as much as possible to all suggestions that come from our subscribers. If you would like to contribute suggestions or ideas that you might think will improve your experience in using TaxDome, or if there is anything you would like to share with us, please do so by submitting a feature request. You can submit a request by clicking the Blue Question Mark icon in the top right corner, and selecting Feature Requests. If you have any questions or need assistance with anything, please let us know. Have a wonderful day!

James
James
Owner (USA)
Utente LinkedIn Verificato
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

All-In-One Accounting Practice Management

5,0 3 settimane fa Nuova

Commenti: CRM, DMS, portal, payment processing/collections, eSignature

Aspetti positivi:

I like that TaxDome is all-inclusive, everything I need to manage my practice is in one package.

Aspetti negativi:

I do not like the requirement to pay for an entire year at a time, or to pay three years in advance for the best price. This is a barrier to adoption for new and/or small practices, like my own.

Risposta di TaxDome

5 giorni fa

Hi James! Thank you for providing feedback on your experience with TaxDome. We appreciate your kind words regarding our platform's all-inclusive nature and its ability to fulfill your practice management needs. We understand that the requirement to pay for an entire year at a time or to pay in advance for multiple years can present challenges, particularly for new and small practices like your own. We genuinely apologize for any inconvenience this may cause. Our pricing structure is designed to offer the best value and ensure that our clients receive the most competitive rates. We encourage you to reach out to our customer support team. They may be able to explore potential options or discuss alternatives that could better suit your practice's specific requirements. We genuinely value your business and want to ensure that you can fully leverage TaxDome's capabilities without feeling constrained by the payment structure Once again, we sincerely appreciate your feedback and your willingness to share your thoughts with us. Your input is invaluable as we strive to enhance our platform and provide a seamless experience for all our users. If there's anything else we can assist you with, please don't hesitate to get in touch. Have a nice day!

Derek
Owner/Enrolled Agent (USA)
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Easy to Use

5,0 2 mesi fa Nuova

Commenti: I look forward to learning more of the features that TaxDome has to offer and to continue growing my tax practice with the help of TaxDome.

Aspetti positivi:

I like that the software is easy to use and that there is an abundance of help videos/articles to guide you through the onboarding process.

Aspetti negativi:

I wish that I could pay monthly instead of yearly. It would help those of us that are starting new practices with a small amount of capital.

Risposta di TaxDome

mese scorso

Hello Derek, Thank you for your review. It is valuable to us! We are happy that you like our software. We are sorry to learn that cost is a concern for you, and we want to assure you that we strive to provide our clients with the best value for their investment by continuously improving software to increase your productivity and efficiency. The cost per user may seem high at first glance, but when you consider the amount of time and money that can be saved by using our software, it becomes a cost-effective solution for your business. If there is anything we can do for you, please reach out to us. Have a wonderful day!

Ronald
Ronald
Professional Tax Practitioner (USA)
Utente LinkedIn Verificato
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Trial Period - Helped 411-Tax Services LLC Choose TaxDome

5,0 2 mesi fa Nuova

Commenti: I have entrusted my tax practice to TaxDome.

Aspetti positivi:

TaxDome is easy to use and the process of letting clients Sign-Up themselves is great for small tax practices. The secure scanning of documents from younger clients phone is invaluable as most only use smartphones.

Aspetti negativi:

Still trying to get the most out of what I have learned during the trail period about "Importing".

Risposta di TaxDome

mese scorso

Hello Ronald, We are happy that you like our software, and the diversity of features we have to offer. One of our main aims is to make everything available in TaxDome so that you do not have to switch between multiple apps or programs and keep everything in one place. We understand that the setup may be a bit overwhelming at the beginning, but we give our best to assist our clients during the setup. We offer free and unlimited chat and email support, free screen-sharing sessions, and a knowledge database with plenty of help articles and tutorials. You can also find us on Youtube, and Facebook and you can check our TaxDome Academy. If there is anything we can do for you, please reach out to us. Have a wonderful day!

Dane
CEO (USA)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

TaxDome is the Best Portal Software for Tax Firms

5,0 3 anni fa

Commenti: Overall, I love TaxDome. I have used many tax accountant-specific client portals in the past and this is the one that definitely does it best. This is a great product and I absolutely must call out again that the developers and support team pay attention to every single firm and person that uses their product to constantly make the product better and better. I guarantee I will like this software more next year and more the year after. I feel this is something TaxDome does differently than other solutions and really prides themselves on, which they should. The client tax portal market is a crowded space, but TaxDome is legitimately creating a product that stands apart from the rest of the competition in one way or another. I was struggling to find a one-stop solution that allowed all parts of my tax preparation process to happen within one software, and TaxDome absolutely allows that to happen. (Please, TaxDome - do not sell your software to another company! This happened with another portal provider I was using and they stopped caring about developing new features, etc. I don't want to see that happen again!)

Aspetti positivi:

TaxDome does so many things correctly - but the biggest thing is listening to their firm owners. They have a private Facebook group and a feature request board, both where firm owners and users can request features that they'd like to see added to the software. If you have a problem or a question, they are quick to respond. They also pay attention to the little things - something like making well-formatted, eye-pleasing email notifications that go to my clients mean a lot to me. Their software attempts to be the one-stop solution for tax firms, allowing you to take your tax firm completely online and virtual. Their software is part CRM, part secure tax portal for your clients, and a whole lot more. Some features I love: web-form organizers (most tax accountants are stuck in the "print out this PDF and mail it back to me" era), billing directly through TaxDome (with no extra fees), electronic signatures, and pipelines to track where your client is in a process. For most of us preparing tax returns, the "pipeline" or process for every client is very similar, but repeated hundreds of times a tax season, and TaxDome seems to understand that.

Aspetti negativi:

I need to continuously tell myself that TaxDome is a young software company and the product grows every day, week, month, and year. A lot of times features I would really like to see are "coming soon" or "in development". While I commend the TaxDome staff for working hard to bring these extra features to the software (and without a price increase yet), some of the features I feel they should have had before they released it for use. One of the biggest is KBA electronic signatures, which are required by the IRS to allow clients to electronically sign tax returns (Form 8879). This is a must-have for U.S.-based tax accountants, especially those of us that operate virtually, and I couldn't believe TD did not offer this out of the gate (although I hear it is just days away from being added). Overall, I also feel the software, while trying to make things more automatic, manages to make things more manual in some respects. For example, with the "pipelines" feature - I cannot automatically assign my new clients to a pipeline (in development) or send them an organizer as soon as they register (again, in development). Some of the smallest things - like setting reminders/tasks on certain clients - generate a plethora of notifications that create way too much clicking and unnecessary steps just to shut off or mark as "done". I also wish they offered an option to subscribe monthly. $600/year is steep for a one-man show all at once.

Risposta di TaxDome

2 anni fa

Hello Dane, thank you for leaving this very detailed feedback, we appreciate it. We are constantly improving the software and releasing new features, many of which we take from our user's feedback on our feature request board. Just off the top of my head, so coming this year are: Native app for tax preparers, @mentions, etc What really sets us apart is we are not a marketing company, we are led by product to create the best products we can for you and your team. We have also released the ability to sign KBA - https://blog.taxdome.com/what-is-kba/ Recurring pipelines - https://help.taxdome.com/article/290-adding-recurring-jobs For questions and concerns you might have, please contact us through chat or email ([email protected]), we'd be glad to assists you.

Patrice
Enrolled Agent/Owner (USA)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Just The Tool Needed to Help My Virtual Firm Scale to that Next Level

5,0 2 anni fa

Commenti: I am looking for a streamline process where I can see the flow as to how things move in my virtual accounting and taxation firm and this will allow me to do that while automating workflows. That alone will save me so much time as I put this together.

Aspetti positivi:

Currently I am only going to be using a few of the options that are in the software and am going to transition my clients into using more of the software over the next year. My primary thing that I am looking for is using the CRM, Email and Automated Workflow Options. Oh yeah the unlimited e-signatures is a plus, because I have been going back and forth in between systems and this has been costing my time. I love the fact that I will be able to just come into one system, and watch the workflows go and clearly be able to know when clients AND prospects have done what I need them to do. I want to know as much about client needs before that initial touch point and I know that this is the tool that my firm needs to be able to do just that as we scale.

Aspetti negativi:

Honestly I couldn't locate the webinars easily. I am not saying that I wanted to avoid the Demos, but I would love to have know where the webinars were located sooner so that I could watch the videos since I signed up on a weekend.

Risposta di TaxDome

anno scorso

Thank you for that amazing feedback Patrice. You can check our webinars on this link http://taxdome.com/webinars and our Youtube Academy. Please feel free to contact us if you need further assistance. Our support is free and unlimited.

Lauren
Client Relations Manager (USA)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

TaxDome is a must!

5,0 2 anni fa

Commenti: Instead of using multiple applications, we have one central system to use everyday which has become a life saver. We can organize our clients by service and make sure no one falls through the cracks. The Tax Dome team has also been super accommodating and patient as we learn the ins and outs.

Aspetti positivi:

We've been looking for a program that has it all and we finally stumbled across Tax Dome. Even as a small company, we process over 1,000 tax returns a year, plus offer bookkeeping services, as well as other financial services. We needed a service that had it all in one place with an efficient task manager. We've been able to stay more organized and increase our scale of business.

Aspetti negativi:

The integration took a little while to be fully completed, and of course there's a learning curve with a new program/software, but we're confident, with practice, Tax Dome will only become easier to use.

Risposta di TaxDome

2 anni fa

Thanks for your amazing feedback, Lauren! Feel free to reach out to our Customer Success team anytime if you need any assistance as support is free and unlimited.

Russell
Russell
CEO (USA)
Utente LinkedIn Verificato
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

The unbelievably affordable Swiss Army knife for my practice

4,0 2 anni fa

Commenti: Very positive. It is a great product and getting better every month.

Aspetti positivi:

Their all in one approach, and their incredible ongoing commitment to future improvements, all for a staggeringly low price. Their pipeline approach to task management is exactly what I’ve been searching for. It does a fantastic job of distilling complex workflows down into a series of tasks that smoothly flow from one stage to the next. They have many, many YouTube videos to demonstrate different features, and, importantly, also a series of videos that instructs CLIENTS on how to use the portal.

Aspetti negativi:

Some areas are still clunky but still usable. The mechanism for clients to create a subfolder in and/or upload documents to a specific folder is not very intuitive. Clicking links within the site opens up a new tab far too often. Clicking on the + for sub tasks in a pipeline stage opens a new tab for some reason. Responding to an email from the inbox+ section opens a new tab. Clicking a client name while looking at an account opens a new tab. It seems very unnecessary. OTP entry on mobile devices is a pain since did sons reason they decided not to let you paste a code in. The conditional logic for their organizers is extremely limited, although they tell me they are working to expand this in the near future. These are all minor annoyances in an overall outstanding product.

Risposta di TaxDome

2 anni fa

Hi Russell, we appreciate your feedback, thank you for letting us know. We are constantly improving the software and releasing new features, many of which we take from our user's feedback on our feature request board. We have an existing feature request (available to paid subscribers) to open new tab vs new page. You can also read more about our Organizers here: https://help.taxdome.com/article/114-custom-organizer-templates You can reach us through chat or through email ([email protected]) if you have other questions.