--- description: Scopri le funzionalità di Doctible, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Doctible - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione della reputazione online](/directory/30750/reputation-management/software) > [Doctible](/software/187669/doctible) # Doctible Canonical: https://www.capterra.it/software/187669/doctible Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/187669/doctible?page=2) > Consente alle pratiche di crescere e prosperare promuovendo la fidelizzazione dei pazienti e riducendo gli appuntamenti saltati. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 265 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Doctible? È utilizzato da studi e gruppi privati e che si concentrano sul fornire un'ottima esperienza ai pazienti oltre a concentrarsi sulla fidelizzazione. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 265 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.8/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Doctible - **Area geografica**: San Diego, USA ## Contesto commerciale - **Prezzo di partenza**: 249,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Stati Uniti ## Funzionalità - Analisi delle sensazioni - Appuntamenti ricorrenti - Comunicazione bidirezionale - Confirmations/Reminders - Conforme alla legge HIPAA - Creazione di report/analisi - Email Reminders - Gestione SEO - Gestione appuntamenti - Gestione contatti - Gestione dei clienti - Gestione dell'esperienza del cliente - Gestione delle risposte - Invio di SMS di massa - Messaggistica bidirezionale - Messaggistica programmata - Monitoraggio del coinvolgimento - Per il sistema sanitario - Personalizzazione dei messaggi - Programmazione appuntamenti - Review Sharing - Richiesta di revisione - Riprogrammazione - Risposte automatizzate - Sicurezza dei dati - Third-Party Integrations ## Integrazioni (1 in totale) - Vision ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) ## Categorie correlate - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Software per compliance HIPAA](https://www.capterra.it/directory/31896/hipaa-compliance/software) - [Software per dentisti](https://www.capterra.it/directory/20027/dental/software) - [Software per ricordare appuntamenti](https://www.capterra.it/directory/30997/appointment-reminder/software) - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) ## Alternative 1. [Weave](https://www.capterra.it/software/141842/weave) — 4.3/5 (668 reviews) 2. [Solutionreach](https://www.capterra.it/software/160916/solutionreach) — 3.8/5 (236 reviews) 3. [Phreesia](https://www.capterra.it/software/131633/phreesia) — 4.3/5 (166 reviews) 4. [Tebra](https://www.capterra.it/software/129169/tebra) — 3.9/5 (1362 reviews) 5. [Florence eConsent](https://www.capterra.it/software/1037065/econsent) — 4.3/5 (27 reviews) ## Recensioni ### "Great Service" — 5.0/5 > **Utente Verificato** | *11 febbraio 2020* | Salute, benessere e fitness | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: We started utilizing the Doctilbe service so we could easily gather Google reviews from our exiting patients. We went from only having 5 Google reviews to 99 5 start reviews. We also have the reviews connected to our website as a testimonials page and have over 900 5 star reviews there as well. > > **Inconvenienti**: My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google. I spoke to a rep today and apparently there has been a change on that format. I'm excited that the new text will provide us with even more great google reviews. > > I think it's great and defiantly provides us with an easy way to gather reviews from our patients. ----- ### "Works very well for our office\!" — 5.0/5 > **Christine** | *3 agosto 2023* | Studi medici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: User friendly platform, you get suggestions for number of reminders that should go out but can easily change it if needed. Templates are easy to change, and to upload photos. The morning email will let you know how many unconfirmed patients we have for the next few days so you can focus on those. Many patients prefer text messaging, and this allows us to meet their needs. > > **Inconvenienti**: If you need technical support, it is not 24 hrs./ at times you have to wait a few hours until they open since we are clearly not in the same time zone. > > It has been a game changer for us communication with our patient and also to manage recalls and appointment reminders. Support is always helpful and professional. ----- ### "Dental Offices Beware" — 1.0/5 > **Utente Verificato** | *6 gennaio 2023* | Servizi ai consumatori | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Not one thing. It messed up our patient recall and reminder efforts > > **Inconvenienti**: Messed up our patient reminders and had patients coming on on the wrong day/time. > > If I could I would give this company 0 stars. There is something fishy about them. They have completely veiled their contact numbers, their emails, and any attempt to reach anyone with decision making authority is futile. We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28 we had encountered a technical problem that was disastrous for our patients, ie showing up on the wrong day and the wrong time. Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch to reach anyone, both y telephone and email. From that point on, it took another 13 days to get a ticket issued for technical support. By then, we are out of the 30-day trial period, and we have run out of patience to try to reach them. They are unyielding in nullifying our contract and refunding our money, so now we will take this up with the California Department of Consumer Affairs, BBB, and all noteworthy and reputable dental associations. Consumer beware... this is a company that is run by a bunch of unprofessional amateurs, plagued by false advertising and their website is filled with inaccuracies. Probably wont be in business much longer than the 13 month contract signed. ----- ### "Amazing Product" — 5.0/5 > **Sonja** | *5 giugno 2023* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Doctible is user friendly - not only for our business in sending reviews, but for our patients to receive them and go straight to the review platform to review us or leave feedback that comes directly back to us. > > **Inconvenienti**: There is nothing that I would change in their review platform. > > In my personal experience Doctible is the best review platform out there. We left Doctible twice, not because we weren't happy, but because our management software offered us the ability to send patient reviews included in the cost of what we were paying. We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible. Our practice is in a highly competitive market and it is important to maintain a visible online presence. With our previous company we received very few reviews during our time with them and upon switching back to Doctible we immediately began averaging between 4-7 Google reviews a week. We have learned our lesson not once, but twice and will not be leaving again\! ----- ### "Love Doctible \!\!\!" — 5.0/5 > **Alise** | *3 maggio 2023* | Studi medici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Building our Google reviews and communication with patients > > **Inconvenienti**: Unable to attach a photo or picture to a text, but I believe you updated this. It would also be nice if the campaigns would do a text blast instead of just email. > > Excellent. Always great service and never any problems with the technology. Ive never had to make a call to support for anything. ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/187669/doctible?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/187669/doctible) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati