Da 17 anni aiutiamo le aziende
a scegliere i migliori software
Informazioni su Shipwell
Shipwell sta trasformando le catene logistiche dei clienti, riunendo automazione e visibilità in una piattaforma logistica completamente connessa.
This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.
Sometimes the location updates will lag and give incorrect information. This is no common and is usually quickly resolved though.
Filtra le recensioni (17)
Utilizzo
Ordina per
Filtra le recensioni (17)
great help to manage shipping
Aspetti positivi:
with this tool we solved all our problems regarding shipping management
Aspetti negativi:
we would love to have added other features and customization on the app
Shipwell
Aspetti positivi:
This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.
Aspetti negativi:
There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.
Risposta di Shipwell
5 anni fa
Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with [email protected] so that our team can resolve them for you as quickly as possible.
Shipwell Innovations
Aspetti positivi:
Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.
Aspetti negativi:
Shipwell is heading in the right direction.
Risposta di Shipwell
5 anni fa
Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to [email protected] with any additional feedback you have for the team.
FTL vs LTL
Aspetti positivi:
Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.
Aspetti negativi:
Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.
Risposta di Shipwell
5 anni fa
Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!
SHIPWELL IS AWESOME!!
Aspetti positivi:
I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.
Aspetti negativi:
There is nothing that I do not like about this software.
shipwell review
Commenti:
Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick to respond to all questions and extremely helpful.
Aspetti positivi:
What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.
Aspetti negativi:
Freight class will sometime get dinged and charged for being off.
Trial Run
Commenti: It has gone well so far with the trial run.
Aspetti positivi:
I like the ability to track and run loads from my app on my phone.
Aspetti negativi:
I dont like some of the things I have to do over and over again hopefully these get where they can be drop downs.
Risposta di Shipwell
5 anni fa
Hello Zack, thank you for taking the time to share your feedback with us. We understand your frustration and have been adding functionalities into the platform to minimize this as much as possible. We would like to better understand which features you feel could use further automation; would you please reach out to your account manager or [email protected] so that we can look into this for you?
Product Review
Commenti: Really positive experience with Shipwell. We feel like they are a true business partner and will help us to grow our business at a faster rate than we could have without Shipwell.
Aspetti positivi:
Really like the ease of setup and on-boarding. The enterprise license works well for our business model. Also, we had a 90 day evaluation period before making a final decision and that allowed for thorough testing (and yes we did move forward with Shipwell beyond the 90 days :).
Aspetti negativi:
Only con that I have is that it is not yet integrated into our CRM platform (but will be at some point in time).
Great Customer Service
Aspetti positivi:
[SENSITIVE CONTENT HIDDEN] are a great help making all my shipping needs easy.
Aspetti negativi:
A customizable home screen would be nice
Best Logistics Software
Commenti: The experience I've had thus far has been great. I have used the tracking feature on shipments and it's made my job a lot easier communicating to the customer.
Aspetti positivi:
The ease of use and the tracking feature
Aspetti negativi:
I this time I have not come across anything I don't like about the software.
Shipwell Review from a Sales person
Aspetti positivi:
GPS Tracking on the Trucks is great, I allows me to keep my customers updated all along the way.
Aspetti negativi:
User interface can be a little more user friendly.
easy use
Commenti: They are great to work with and friendly.
Aspetti positivi:
Its easy to use once you get the hang of it.
Aspetti negativi:
Had no issues. Very simple and a great tool to work with.
Shipwell
Aspetti positivi:
User-friendly, dynamic, time-saving, compatible with our own system
Aspetti negativi:
I wish there was an app for shippers.
Shipwell Integrates With Our Platform Perfectly
Commenti: Our company has partnered with Shipwell and so far everything has meshed perfectly. This small problems have been just that, small and never a true hindrance to our day to day operations. Overall Shipwell has made everyone's job easier and more efficient.
Aspetti positivi:
The user interface is simple and straightforward, anyone can use it.
Aspetti negativi:
Sometimes the location updates will lag and give incorrect information. This is no common and is usually quickly resolved though.
Digital transformation
Commenti: Great customer service and we feel like that they are working and thinking along side us in our quest to provide the best producted suited and tailor made to the desires of our customer base.
Aspetti positivi:
Our company is 110 years old and we are in a transition from beeing a traditional paper based freight forwarder to a forwarder ready for the digital age. We feel that with the track and trace software from Shipwell we are ready to offer full visability to our customers for their EXW, DDP, DAP shipments.
Aspetti negativi:
What we are seeing is that some of the statuses are still manual actions, either by the shipwell team or the driver delivering the cargo. It would be preferable for all parties to strive to a 100% automation.
GC
Commenti: I am able to book trucks easily, as long as I understand how to use the application.
Aspetti positivi:
Responses from bidders were quick and easy to book
Aspetti negativi:
more "info" tabs if I do not know how to fill something out
Good portal
Aspetti positivi:
It isn't hard to use. We can see loads and invoices and when they're paid.
Aspetti negativi:
I can't think of any. We only use this portal for Shipwell.
