--- description: Scopri le funzionalità di Firefly Reservations, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Firefly Reservations - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per parchi divertimento](/directory/30806/parks-and-recreation/software) > [Firefly Reservations](/software/190984/firefly-reservations) # Firefly Reservations Canonical: https://www.capterra.it/software/190984/firefly-reservations Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/190984/firefly-reservations?page=2) > Firefly semplifica l'accettazione delle prenotazioni online e l'automazione di attività come la raccolta dei pagamenti e l'invio di e-mail. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 57 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Firefly Reservations? Campeggi e aree di sosta per camper ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 57 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Aspira - **Area geografica**: Dallas, USA - **Anno di fondazione**: 1984 ## Contesto commerciale - **Prezzo di partenza**: 3,50 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Stati Uniti ## Funzionalità - Check-in/check-out degli ospiti - Fatturazione e contabilizzazione - Gestione dei calendari - Gestione delle prenotazioni - Gestione delle prenotazioni nei campeggi - Gestione eventi - Mappe del sito - Pagamento delle bollette - Prenotazioni online - Punto di vendita - Rendicontazione e analisi statistiche ## Integrazioni (2 in totale) - Credit Card Terminal - Fiserv ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per parchi divertimento](https://www.capterra.it/directory/30806/parks-and-recreation/software) ## Categorie correlate - [Software per parchi divertimento](https://www.capterra.it/directory/30806/parks-and-recreation/software) - [Software per campeggi](https://www.capterra.it/directory/31059/campground-management/software) ## Alternative 1. [GEIVILTUR](https://www.capterra.it/software/215953/geiviltur) — 4.7/5 (40 reviews) 2. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (465 reviews) 3. [Campspot](https://www.capterra.it/software/176517/campspot) — 4.6/5 (89 reviews) 4. [ResNexus](https://www.capterra.it/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 5. [Newbook](https://www.capterra.it/software/144942/newbook) — 4.6/5 (45 reviews) ## Recensioni ### "Automate your campground" — 5.0/5 > **Kyle** | *9 ottobre 2023* | Servizi e attività ricreative | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I depend daily on the online bookings, the rate management, and photos of each site. I love that customers can automate their billing - I never see their credit card number, which builds trust.I manage 100% of this from remote. My manager has her own account with limited access and she can do much of the work from a tablet at her house. It's a great tool. > > **Inconvenienti**: Managing my rates is very complex. If you want different rates per site type, with discounts based on the number of days they stay, then it gets to be a challenge to set up. ----- ### "Make the switch\!" — 5.0/5 > **Emily** | *14 agosto 2024* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Extremely easy to use. We have both short term and seasonal reservations and it works well for both. I had our entire campground (186 units) set up in about 10 minutes. The invoicing is so easy to read, and the guest portal is extremely easy to use. > > **Inconvenienti**: I'm not able to right click and open a new tab on any of the links, this has been frustrating specifically for POS items. When adding the POS inventory, even if I changed the sort options, after saving the item, it brings me back to page one, in a different sort order.  If there was an ability to save, and then go to the next item the same way I can make a change to a single unit and then click to the next item, or if I'm on page 10, it would bring me back to page 10 after saving, that would be a huge time saver\! > > The onboarding and support team have been great to work with. I started testing Firefly 2 years before we actually committed. Not once did they make me feel like they were being pushy. I would've expected a lack of response after it took me so long to move forward but I still got the same support, response time and assistance I did from when I first started inquiring about them. ----- ### "Very disatisfied overall" — 2.0/5 > **Nicole** | *22 agosto 2024* | Industria alberghiera | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Firefly seems like a decent looking software, with a major lack of functionality. This might be fine for very simple parks with limited offers, rates, etc. We didn't mind the online booking portal. > > **Inconvenienti**: There are many. The view of guests and their listed bookings aren't in order (actually, in alphabetical by day of the week, which is incredibly non-functional). Ultimately, I feel that our park of 37 sites transient sites was too much for it to handle. If you don't care about reporting, and have only permanent guests, then they may be for you. However, an excel sheet might cause you and your accountant less issues. > > We were forced into Firefly when Astra was bought out. Overall, the reporting as been inadequate, customer support subpar, and the general lack of communication to resolve issues has been terrible. Which is was has finally prompted this review. ----- ### "Excellent booking software for campgrounds." — 5.0/5 > **Courtney** | *15 agosto 2024* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Easy to set up and to make changes as we need to. > > **Inconvenienti**: Reservation grid could be improved for "at a glance" use. Example - Color etc to distinguish between checked in or out reservations. > > Fantastic. Customer service is on point. Improvements are being made all the time\! Easy to set up and use. Customers love it. ----- ### "The BEST Reservation System EVER" — 5.0/5 > **Denise** | *16 agosto 2024* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Easy to use. Love the info and notes we can save in a guests file. > > **Inconvenienti**: You can't just type in dates and look at the available sites (Like you could in ASTRA or Campground Manager) When making reservations, it does not pull up the info for a returning guest. > > As a manager who has transitioned thru previous versions, it was almost "pain-free" when we upgraded. There were little issues, but they were addressed promptly. It is amazing what can all be done from this program. The knowledge base is easy to access and find answers. Customer Support is prompt and helpful. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/190984/firefly-reservations?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/190984/firefly-reservations) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati