Informazioni su Saphyte

Saphyte leads in technological disruption with its most advanced and innovative features designed to help your business grow.

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Aspetti negativi:

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Valutazioni di Saphyte

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,5/10

Saphyte ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 12 recensioni degli utenti di Capterra.

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Filtra le recensioni (12)

RAVIKANT
RAVIKANT
Business Planner (India)
Utente LinkedIn Verificato
Immobili commerciali, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Free customization for my CRM requirement

5,0 2 anni fa

Aspetti positivi:

It was such a difficult decision to choose the CRM for our property business. After trying few of them, we decided to try Saphyte. The best part about the Saphyte team was their flexibility to customize the CRM for our requirement without costing us a lot. We liked the interface & many marketing functionalities which comes default with the CRM.

Aspetti negativi:

Whatever complaints i made, the team took notice of it and helped us get those functions.

Jiro
Jiro
Admin (Emirati Arabi Uniti)
Utente LinkedIn Verificato
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Userfriendly

5,0 10 mesi fa

Aspetti positivi:

Saphyte helps us efficiently manage our clients and do our timely follow-ups on contract renewals. We have increased our sales with the use of Saphyte's CRM solution in the course of 6 months. Plus, Saphyte did not charge us for implementation which usually comes in a hefty price tag with other competitors. Moreover, we are satisfied with the after-sales support. Saphyte has assigned to us a dedicated account manager who is reliable and dependable at anytime we needed support.

Aspetti negativi:

There is nothing to dislike about Saphyte. It really is a great tool for customer management

Alina
EA (Emirati Arabi Uniti)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Review of Saphyte experience

5,0 4 settimane fa Nuova

Commenti: Email marketing, customer database, business pipeline management

Aspetti positivi:

Ease of use, efficient support team, great visibility

Aspetti negativi:

I don't have any complaints nor problems with using Saphyte

Stefan
COO (Emirati Arabi Uniti)
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great product

4,0 10 mesi fa

Aspetti positivi:

It is extremely easy to use & does the required job

Aspetti negativi:

There is nothing to dislike, its a great product.

Mubashira Yusuf
Mubashira Yusuf
Customer Relations Manager (Emirati Arabi Uniti)
Utente LinkedIn Verificato
Servizi legali, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Customised, Userfriendly and Progressive CRM Solution

5,0 10 mesi fa

Commenti: Firstly, Saphyte CRM is cost-effective. It helps in database maintenance across all branches at different locations with easy access for all departments based on the level of confidentiality of the data. Cutomised reports can be retrieved based on requirements of the employees.

Aspetti positivi:

Lead generation, auto-assign feature, customisation as per business needs, option to demand further development.

Aspetti negativi:

For email marketing, i would recommend to match the features in Saphyte with other third party apps like mailchimp and mailerlite where you can easily place content and images in the template, make a draft and shoot the Marketing email or any promotional banner. An option to just upload a banner for promotion and send it throgh bulk email option.

Vadim
Marketing Director (UK)
Servizi legali, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A modern and responsive CRM suite

5,0 10 mesi fa

Commenti: Overall, our team is happy with the software and uses it regularly to keep track of our client data and web leads.

Aspetti positivi:

A modern, responsive CRM platform with multiple API integrations and new features added regularly. The product also has a great support team behind it - [SENSITIVE CONTENT] and her team of IT engineers have been extremely helpful with tailoring the CRM suite to our business needs and integrate the software into our web resources.

Aspetti negativi:

Custom fields for reports are not available in our current package - we would love to see this in the pipeline for non-Enterprise packages to help us capture more data from our web leads!

Carlo
Sales Coordinator (Emirati Arabi Uniti)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great for SMCs with great customer support

4,0 10 mesi fa

Aspetti positivi:

The support team gave a lot of support in catering the needs of our company integrated into the system. and even after the integration the customer support is really good in addressing the needs of our company and quick response in dealing with bugs in the system.

Aspetti negativi:

The software is still being developed and from time to time we do face minor bugs.

Sarah
Entrepreneur (Filippine)
Cosmetica, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Ease of management and tracking

5,0 9 mesi fa

Commenti: We have a high abandoned checkout rate and inquiries without having to close the sales but since we started using Saphyte, we were able to track those and get to close more sales and had more checkout rates.

Aspetti positivi:

It helped me track our new, existing and returning customers and how much they are purchasing our products. With this, we can focus more and easily contact them to update them with our promos and we are getting higher returning rate.

Aspetti negativi:

Hoping that you could help us do a text blast by just using the software

Cecile
Operation Manager (Emirati Arabi Uniti)
Prodotti alimentari e bevande, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

User friendly and complete CRM

4,0 10 mesi fa

Commenti: The product is super user friendly and complete. It meets our needs. The team is always available and very helpful: hat's off to [SENSITIVE CONTENT] and the team!

Aspetti positivi:

Easy to use, will all the basics included, customization is ease - The team in charge is always available

Aspetti negativi:

We could have alerts with colors using green/orange/red to have a fast reading of the sales activity and point out easily any issue

Pieter
Pieter
Managing Director (Emirati Arabi Uniti)
Utente LinkedIn Verificato
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

User Experience Review

5,0 10 mesi fa

Aspetti positivi:

The customization and support with Saphyte is fantastic. Highly recommend this software as a CRM and Lead Generation tool.

Aspetti negativi:

Really not much to dislike. The software meet all expectations from a user point of view.

Luke
Sales Manager (Emirati Arabi Uniti)
Tempo libero, viaggi e turismo, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great customisation options and support

5,0 2 anni fa

Aspetti positivi:

Simple to use and a really fresh, clear interface. The ability to customise the CRM to meet our needs was a really great benefit as it felt we had a CRM which worked for us rather than working around existing software. Great value for money and wonderful service and support from the team.

Aspetti negativi:

A few initial teething problems but the support team were great in clearing those up and providing extra training

Noor
CEO (Arabia Saudita)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best CRM for your money

5,0 11 mesi fa

Commenti: Customer Services with Saphyte has been incredible. They've implemented several of our suggestions into the software and are always available to walk us through a process.

Aspetti positivi:

great CRM, lead and opportunity management with deal data and tracking

Aspetti negativi:

nothing comes to mind, saphyte is a great tool