Recensioni su Clari Copilot

Amazing tool for coaching, training, and project management!

Commenti: My experience from the sales process to onboarding to fully using the platform has been world-class and would highly recommend anyone bring on Wingman to their sales org

Aspetti positivi:

Where do I begin? Wingman has made my life as Head of Sales Enablement so much easier and more effective. My favorite feature is having the ability to create game tapes and snipping them directly from the transcript instead of previously using screen recording tech to replay and capture that moment again. Another one of my favorite features is having the ability to create a snippet and/or add a comment and send that particular part directly to a channel or person in Slack. This has helped our org out tremendously when it comes to managing projects. Last thing that I think goes un-noticed is when you download the desktop app you can actually bookmark parts of a live call you are in and then easily go back to that moment. That might be the biggest feature you cant live without if you are always on Zoom Calls and want to remember a particular part in the call

Aspetti negativi:

from what I've experienced so far there hasn't been something that has popped up yet that I think they need to add. Wingman has been a terrific product

Good product

Aspetti positivi:

Very nice product to use for recording calls.

Aspetti negativi:

Transcription can be better, sometimes it goes off a lot.

Wingman review

Commenti: It was a good experiences so far .

Aspetti positivi:

its useful for taking down call notes and helps in better conversion

Aspetti negativi:

predicative words can be made better ,with a better UI/UX

Great tool to improve Sales efficiency

Aspetti positivi:

The tools does a great job of helping us record, analyze and improve the efficiency of the team. Apart, saves us a lot of time taking all the notes.

Aspetti negativi:

I don't much like the battle card popping up again and again during the call which is frustrating sometimes. So far so good.

Great for Product Marketing insights

Aspetti positivi:

I don't have the time to be on every sales call to learn about our customers and see what they're comparing us against in the market. Wingman helps to consolidate this information easily with filtered searches and keywords.

Aspetti negativi:

Can't add multiple teams to battle cards or remove the battle card category. We are a large company with multiple teams that need assigning to very different intel on the same competitors product-depending, so I'm not entirely certain they're the best fit for all "enterprise" companies.

Great tool for Customers Calls

Commenti: Overall it was good

Aspetti positivi:

The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with

Aspetti negativi:

Can make the transcription better, sometimes the words not accurate

A great digital assistant

Commenti: It's made my job so much less stressful. I no longer have to be worried about my notes making sense or missing information when people talk too fast and having them repeat it. Instead, I can be fully present on my calls and go back to listen for any information I may have missed.

Aspetti positivi:

Integration was really seamless and our clients seem to understand why we are using Wingman. For client management, Wingman has helped dramatically with reviving a stalled project or better understanding complex needs and requests. Having the ability to listen back, watch back, and see a transcript gives me flexibility for all of my client needs.

Aspetti negativi:

I really wish there was a simple sentence that let people know on a call that Wingman is not a person--it's a note-taking app. Even if the name in zoom was changed to "Wingman note-taker" or something like that so we don't have to spend the first few minutes of every call anecdotally talking about what wingman is.

Great Value add to our current tech stack

Commenti: Been great so far! Wingman has been a fantastic tool for our sale team

Aspetti positivi:

I enjoy being able to quickly validate that our sales team is delivery a correct and consistent message. B

Aspetti negativi:

There is an off-putting announcement regarding the call recording. It's not triggered and kicks in randomly

Wingman is great on the surface and gets better the deeper you go!

Aspetti positivi:

I love the reliability of the transcription service and the ability correctly identify the speaker on calls with many attendees.

Aspetti negativi:

I occasionally find the webpage hard to navigate and a bit overwhelming, but generally very happy with the feature set.

Helpful Tool to Improve Customer Calls

Aspetti positivi:

Intuitive UI that makes it easy to get up and running on. The "Competitor Insights" and "Team Insights" features are particularly helpful. Also appreciate that calls recorded on our previously used software were able to be uploaded.

Aspetti negativi:

The only con I've seen thus far is the number of onboarding-type emails I've received from them which, for some, may actually be a positive.

Wingman, a vital member of our team.

Aspetti positivi:

Wingman automatically joins our calls, very easy to use, funny icebreaker to have an AI in the call.

Aspetti negativi:

So far so good. I haven't come across any issues yet.

Wingman - true to its name

Aspetti positivi:

1. Call transcription2. Call Insights3. Battle Cards4. Game Tapes

Aspetti negativi:

It shows up as a participant in the call which sometimes maybe suspectful for the client. We have to provide info to the client that we have our notetaker app in the call. If Wingman could work discreetly, that would be good.

Winman - Review

Commenti: Keeping meeting notes, recorded calls and videos are very helpful for future references. It helps a lot in follow-ups, sharing training content, and review submissions.

Aspetti positivi:

The call recording feature is a fantastic tool for reviewing calls, seeing talking percentages with clients & sending the videos to them afterwards if needed. The Transcript feature is the cherry on the cake, helps to maintain meeting notes easily.

Aspetti negativi:

Nothing as of now. All the features are working as expected and getting the most out of it.

Wingman is best

Commenti: Excellent, one of the best tool

Aspetti positivi:

Excellent user experience and sales tracking, we used it for training our team and various other activities and it works like charm.

Aspetti negativi:

Noting that I can tell you, it is perfect toll to use

Amazing UX, great team, company on the rise!

Commenti: Mostly handoffs amongst different departments, sales coaching, as well as onboarding for new employees.

Aspetti positivi:

The UX of Wingman competes with some of the best in their class. Best bang for your buck, and willing to help fellow startups on pricing packages that adjust to your growth potential. From the beginning, the sales team was understanding, and at no point did we feel pressure on signing a contract. We first analyzed other platforms, and they all seemed to want to pressure us into signing even though timing didn't make sense at the time. Props to the entire sales team regarding this point. Furthermore, they actively listen to our needs and are improving the platform adjusting to their customer's needs.

Aspetti negativi:

For right now, Wingman can't transcribe Spanish voice (which is the core of our business). Raised this point to our sales rep, and a request has been put forth in order to prioritize this request in their product roadmap.

Wigman

Commenti: It has been useful for taking notes

Aspetti positivi:

The call analysis Talk / Listen ratio Engaging questions

Aspetti negativi:

Capturing words is not accurate.

Reviewing Wingman as an Onboarding Manager

Aspetti positivi:

It helps me to review my own presentation skills and see how I am able to improve on them.

Aspetti negativi:

The AI tends to be a bit buggy and is not able to pick up on speech as well as I had thought

Account Executive

Aspetti positivi:

The call recording and feedback notes. Great interface to listen to calls back.

Aspetti negativi:

The landing page before calls. Do not like the set up and process.

So far so good - with Wingman I get to co-pilot and coach up my team at 2x speed

Commenti: Wingman allows me to train brand new employees about brand messaging with previously recorded calls. Post-training, I can co-pilot and coach training graduates in Wingman at 2x speed, instead of either needing to be on the call or relying on written communications only. Total gamechanger!

Aspetti positivi:

We have recently migrated from a more expensive competitor. So far (one month in), we have not seen a drop in features or useability. We like being able to take note of coaching opportunities and customer expansion opportunities on each call, observe key action items, and see aggregate call analytics. We're a team of CSMs who are in early-stage SaaS growth, where replicating ourselves in new team members is critical. I lean heavily into technology for efficiency gains, and my second criteria for tech is whether the team is responsive when we encounter the inevitable bug or a feature is needed. The team's response is yet to be determined since we've run into no issues so far.

Aspetti negativi:

It has checked all boxes for us so far, and no issues with useability. These were my primary concerns in cutting over, and one month in we still have no gripes.

Great for recordings and notes!

Aspetti positivi:

Wingman is user-friendly and really helpful when it comes to having access to the recordings with the customers and also with the transcriptions. It makes easier to keep track of the topics discussed.

Aspetti negativi:

It's not possible to restrain who is going to watch the recording or create lists of people who are allowed to access recordings and transcriptions. That would be really nice for private meetings.

Best sales trainer

Aspetti positivi:

- user-friendly interface - automatically joins your calls

Aspetti negativi:

- Not 100% accurate while transcribing -

A magical add-on to help you better focus on what matters most

Aspetti positivi:

Since I joined my current job one of the most welcome new tools I’ve been exposed to has been Wingman. The seamless integration with Zoom makes it a convenient companion that is always there to help record my calls with external partners. The magic extends beyond a simple recording. The transcription of the call turns it into a nearly perfect notetaking service, and it can also enhance your meeting skills by showing you the ratio of time you spoke compared to the other people in the call. Plus it can even contextualize portions of a call to help you spot problem or opportunity areas.

Aspetti negativi:

The only thing I was challenged with learning to use Wingman was realizing how to “enable” it for my external calls. It turns out the default setting is on for all external calls, which you can disable on a call by call basis or enable for any internal calls you also want to record.

Saving a lot of time with Wingman!

Aspetti positivi:

The product is easy to use and captures all the details almost accurately. The transcript is super helpful rather than spending an hour listening to a really long call.

Aspetti negativi:

There's always room for improvement. UI could be better, and I wish I could access everything I need on the web app instead of the desktop app.

Wingman review

Aspetti positivi:

I liked how easy it is to use as an everyday user.

Aspetti negativi:

Sometimes the recorder can have an error and not join my zoom call.

BEST TOOL TO ENABLE A GROWING SAAS COMPANY

Aspetti positivi:

1. The integration with other products is an incredible feature because as a user of the tool, I don't have to do anything. Setup once, and Voilaah! 2. The support from the Wingman team is incredible. The folks reply to a query post-midnight as well. 3. The Wingman extension on the chrome browser is probably their best feature. Helps record super important CRM calls with the click of a button. I can write probably 10 more features but I suggest you try this tool yourself and see the magic unfold.

Aspetti negativi:

Hardly anything. As a daily user, I haven't had any major concerns over the last year. Although the speech-to-text feature can be improved.