Recensioni su DocuSend

Automate your mailings! Do it today! You can thank me later!

Commenti: This service has worked incredibly well for us.

Aspetti positivi:

We save 16 hours of labor per month.

Aspetti negativi:

There is nothing at this time that we do not like.

DocuSend Saves us Time and Money!

Commenti: Outstanding! Our invoices didn't quite match the return envelope within the window parameters and [sensitive content hidden] and her team quickly and easily (at least in my mind) came up with a solution and we've been using it now for 6+ years. We also recently switched billing software and that created a similar issue and a quick email to [sensitive content hidden] go that resolved no problem. Finally, we created a mass-mailing postcard campaign and didn't think twice who we were going to use - we scheduled a conference call with [sensitive content hidden] and she got us everything we needed to process the campaign.

Aspetti positivi:

Ease of use, upload feature for .pdfs, the review feature to delete or edit pages and addresses, all of it!

Aspetti negativi:

There is nothing about DocuSend that I don't like.

Did my stuff send

Aspetti positivi:

I like that I don’t take time send out documents.

Aspetti negativi:

I’m not sure if my documents were sent to the location

Professional Mail Service at the Right Price

Commenti: Excellent service and ease of use. At a great price.

Aspetti positivi:

The professional services provided by Docusend

Aspetti negativi:

There is nothing that I don't like about DocuSend

great & efficient & reasonably priced service!

Commenti: superb process & superb results

Aspetti positivi:

convenient & fast service with professionally produced end-product

Aspetti negativi:

no cons & so very pleased with all DocuSend offerings & service

Convinient and Easy

Commenti: Overall the system is very good and easy to use. I would recommend to anyone with light to moderate USPS mailing needs.

Aspetti positivi:

The system is easy to set-up and use; it does not require extensive learning or modifications to be useful right away. Very reasonable costs and very convenient, allowing for using USPS mail from anywhere at any time. no long term commitment or prepayment or obligations! Very flexible. Has a number of advanced features that we have not explored yet. It works very well for our basic mailing needs!

Aspetti negativi:

Some of the information the system asks for is redundant from session to session. It would be nice if it was "recorded" and associated with our user login, so we don't have to reenter it. It's not too inconvenient, but it still would be good to have it associated with our account.

Excellent software, decent price - Would highly recommend

Aspetti positivi:

It's always up and running, easy to set up relevant forms, and never gives me any issues nor bugs. I use it to get compliance documents signed and filed. Works without private cloud and many users.

Aspetti negativi:

Price could be better, bit I am still satisfied with the package.

Good option for sending bulk mailers

Commenti: No problems have occurred, pretty happy.

Aspetti positivi:

It makes sending QB invoices very easy.

Aspetti negativi:

As far as I know, there is not an integration with QB desktop. If there was one, that would be great.

Best mailing service for a small business.

Commenti: It's been great. Customer service and follow-up have really secured our loyalty.

Aspetti positivi:

We've been using DocuSend many years to send out our monthly invoicing and statements. From the first day we used it, we knew we were saving money. We also email customer invoices, but we have found that those customers who prefer not to use an online payment method like receiving the hard copy invoice sent through DocuSend along with the included return payment envelope.

Aspetti negativi:

Better Quickbooks integration could be useful.

Essential Business Tool

Commenti: I've saved hours every month by shifting away from print, mail, seal, stamp, send... I've saved money on paper, ink, envelopes.
Communication via web chat has always been prompt, helpful and consistent. They are continuing to improve the service, interface, and ease of use.

Aspetti positivi:

I went with docusend in order to automate a time and resource consuming process and to help make the transition to remote bookkeeping. Using docusend allows me to offer another service to my clients to save them valuable time and resources.

Aspetti negativi:

I would like to have more control of my upload and review process, specifically upload multiple pdfs and rearrange the order during the review process.

Like the product, wish it was more seamless with Quickbooks Online as an app

Aspetti positivi:

This solution saved me man-hours each month. It takes me less than 5 minutes to send out my monthly invoices.

Aspetti negativi:

When Docusend was updated and added back to Quickbooks Online Apps I was excited because of the ability to integrate into the templates used by Docusend. However I was unable to use this feature because I'm not able to filter invoices down to the current month's invoices set to print later. For now the online solution works but I hope the QBO app continues to be improved.

good product

Aspetti positivi:

It is convenient to use on the go and pre covid 19 i was in my car almost 200 miles per day.

Aspetti negativi:

Faxing or HIPPA compliance would be great

Most excellent product

Aspetti positivi:

Support and ease of use. It integrated into our property management software, MyCommunity, available from [SENSITIVE CONTENT HIDDEN]

Aspetti negativi:

We haven't come across any consolation as of yet.

Easy to use

Aspetti positivi:

Easy to use saves time and money. I can download attachments and pics to send and it's so easy

Aspetti negativi:

There are not really any cons but if I had to choose 1 I would say it's sometimes difficult to edit

Awesome Easy

Aspetti positivi:

DocuSend could be called the new standard in online business agreements. I have never had any issues. Seamless ease.

Aspetti negativi:

There is nothing that comes to mind that I could say negatively about the product.

Time saving

Aspetti positivi:

I love this product. It’s extremely easy to use. I do a large number of billing once a month and I do it in just a few minutes where I used to spent almost two hours. I also don’t have to worry about running out or stocking, envelopes with letter head from printers, paper, printer ink, stamp machine ink. And got rid of Pitney Bowes stamp machine. Fast, simple, time saving and great value.

Aspetti negativi:

So far after two years I have no complaints or feel like I’m missing anything.

Simplied our mailing

Commenti: Terrific. The one thing I really like, that we will be taking advantage of, is the API. We write software and will start to use this for automated mailings of documents rather than human intervention.

Aspetti positivi:

It is extremely simple and quick to use. We travel a lot and I originally set this up so we could do mailings while we were traveling in other countries, and that worked. But as we started to see how fast and simple this was, we eventually started to move all of our postal mailings of invoices, etc. to this rather than print & take to post office.

Aspetti negativi:

I really can't say I've found anything I don't like. It is very simple and quick. That's the most important thing to me.

Docusend is convenient and easy to use!

Commenti: The overall experience is very positive for basic, everyday mailing needs.

Aspetti positivi:

Docusend has simplified our mailing needs. It allows us to send out our invoices or any mailing options with a professional appeal. The price is well worth the time and manpower it has saved us. This has covered our mailing responsibilities with ease of use. Set-up took no time!

Aspetti negativi:

We have found no negative issues with this software.

Easy to Implement

Commenti: DocuSend has been a huge help for us while our office has been closed due to COVID-19. We may continue to use it after we're back in the office so that we can spend our time on tasks other than stuffing and mailing letters.

Aspetti positivi:

DocuSend was very easy to implement and start using. We didn't have to do any sort of integration, and there isn't a minimum order, which was perfect for us. They even did a customization for us so that the system would recognize our documents and handle them the way we wanted them handled. The customer service has been fantastic.

Aspetti negativi:

The oversize mailing fee surprised us and makes the value proposition a little more difficult for anything over seven pages.

Time Saver

Commenti: DocuSend has been sending my invoices since QuickBooks Billing Solutions changed their business model several years ago.

Aspetti positivi:

Fast, easy & efficient to send invoices to clients.

Aspetti negativi:

I haven't found any significant cons as of yet. My only suggestion for improvement would be a longer piece of paper for remittance envelopes when using the optional service so the user is left with an entire sheet of paper for their records after tearing off the remittance stub.

Save time and money

Commenti: Sending letters within the USA from overseas has become significantly easier with DocuSend. We save on time and money with postage and they have yet to put a foot wrong.

Aspetti positivi:

Easy to use and upload. Never been a mistake in over 2 years. Affordable.

Aspetti negativi:

Graphics/layout could aesthetically be improved.

Delegate mailing - this is the place!

Commenti: Care about their clients - helpful when trying to get set up or delegating the upload job to another person.
Works well for our US Mail clients.

Aspetti positivi:

Love the ability to do it all over the internet - they handle all the mailing for less than I can pay someone else to do it. I'm excited about the new app which looks even easier- but haven't got to that yet.

Aspetti negativi:

Just need the app to integrate a little better with my Quickbooks online - they are working on it!

Great service!

Commenti: Saves us time - we no longer need to print, stuff, and stamp envelopes to bill our clients.

Aspetti positivi:

Very easy to use, reliable, efficient, professional product and saves us a lot of time and manpower.

Aspetti negativi:

Nothing- the product works great, very user friendly.

DocuSend

Aspetti positivi:

We deal with a lot of mail, so this makes it much easier to get our documents out, particularly forms and letters that need to be signed. We can also choose to have a return envelope included, which makes it much easier on our clients to return the documents. It's always a struggle to get clients to return documents as fast as possible, so anything that can streamline that process is worth it.

Aspetti negativi:

There wasn't anything that I liked least

Wrong addresses

Commenti: I was very disappointed but duplicate invoices were sent to the wrong addresses.

Aspetti positivi:

The ease of use the software and how painless it is to use

Aspetti negativi:

You can’t bundle invoices with the same addresses