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Informazioni su Botpress

Botpress è una piattaforma di IA conversazionale open source che offre un set completo di funzionalità per domande e risposte e per l'automazione dei processi.

Ulteriori informazioni su Botpress

Aspetti positivi:

Most i like is free and opensource, has web interface for configuration and most a very helpfull support even for free edition.

Aspetti negativi:

Dependency on heroku, slow, limited features and apis.

Valutazioni di Botpress

Punteggio medio

Facilità d'uso
4,1
Servizio clienti
4,0
Caratteristiche
4,3
Rapporto qualità-prezzo
4,4

Lo consiglieresti?

8,3/ 10

Botpress ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 35 recensioni degli utenti di Capterra.

Hai già usato Botpress?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (35)

Carolyn
Carolyn
Freelance Developer (USA)
Utente LinkedIn Verificato
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

World-Class Bot Building Platform

5,0 anno scorso

Commenti: Botpress is a great platform with a strong community of developers around the world that are welcoming and open to sharing their time, resources, and elevating best practices among bot builders.

Aspetti positivi:

Botpress offers an economical and code-friendly low-code platform that allows for a range of user skill and experience to begin building scalable applications quickly.

Aspetti negativi:

Ambiguity on feature releases / project update timelines. They're certainly not the only company that ships features without a schedule posted to the public, but it's always nice to have a know in advance when new bells and whistles are coming!

Jean-Francois
Associé, Direction Web (Canada)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent product and very user-friendly

5,0 10 mesi fa

Aspetti positivi:

After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool. In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool.

Aspetti negativi:

While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not.

Amit
Associate engineering manager (Belgio)
Software informatici, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Amit’s review

3,0 5 anni fa

Aspetti positivi:

Ease of usage Ui flow design Nlp processing

Aspetti negativi:

Customization Add custom widgets and hooks

Risposta di Botpress

5 anni fa

Hi Amit, first, I want to thank you for reviewing Botpress. It's greatly appreciated. I'd love to get the chance to pick your brain on custom widgets and hooks. If I get a better understanding of your use case, I can bring this up in a product meeting. You can also create a ticket on our Github project since we are open-source. Best, Marc

Kamsi
Research Staff (Nigeria)
Istituzioni religiose, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Flexible Chatbot Building Platform

5,0 anno scorso

Aspetti positivi:

I like that Botpress has a low-code interface that makes it easy to create and manage chatbots, with little or no coding skills. I can use the visual flow editor, the built-in templates, and the drag-and-drop widgets to design conversational flows and user interfaces in minutes.

Aspetti negativi:

I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users. The platform has a lot of features and options, which can be overwhelming and confusing at first. I have to spend some time and effort to learn how to use the platform effectively and efficiently.

Artemio
Artemio
Manager (Messico)
Telecomunicazioni, 10.000+ dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Exceptional conversational AI software

4,0 5 anni fa

Commenti: We are working in a help desk solution for our field workers support

Aspetti positivi:

1. It's open source 2. Botpress hass a community forum for support 3. Botpress SDK is help you to develop robust apps and with more functionalities

Aspetti negativi:

We still are testing this solution and not yet have cons arguments

Risposta di Botpress

5 anni fa

Hi Artemio, thanks for taking the time to review Botpress. I am glad to hear your positive experience and I am looking forward to seeing you benefiting from a conversational ai platform. Best, Marc

Jon David
Jon David
CEO (USA)
Utente LinkedIn Verificato
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Beginner Friendly Chatbot Platform

5,0 10 mesi fa

Aspetti positivi:

We loved the low cost and east of deployment. We were looking at about a half a dozen different chatbot platforms. We had narrowed the choices down to two open source chatbot platforms because we did not want to be locked in to anyone companies technology. We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource.

Aspetti negativi:

There wasn't really anything not to love about Botpress. The initial startup was a bit confusing because we had been using other open source platforms and weren't expecting an already setup cloud platform but that was a wonderful surprise.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

boom in ai field

5,0 anno scorso

Commenti: its is awesome literally it helps me first day i did not know how to use when i am friendly with it then i made me master after two days

Aspetti positivi:

pros are following: easy to handle easy to publish easy to use easy to use multi functionality

Aspetti negativi:

i like most is the feature that we can get source code also through which we can implement on project easily

Cesar Augusto
CEO (Messico)
Computer e sicurezza della rete, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Chatbot Creation with Artificial Intelligence

5,0 anno scorso

Commenti: Overall, it's interesting and satisfying; it helps spark the imagination to create interesting bots.

Aspetti positivi:

Easy of use and development of natural language bots

Aspetti negativi:

At first, it's a bit difficult to understand the interface

VARUN
Agency owner (India)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good Experience

4,0 anno scorso

Aspetti positivi:

Easy to understand easy to use botpress is amazing

Aspetti negativi:

Sometimes it gets buggy and botpress team need to look into this

Max
Director of Marketing (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Botpress is a Great Way to Get Started in Chatbots

4,0 10 mesi fa

Aspetti positivi:

I like that it was easy and free to get started. They have a generous free plan, so it's easy to explore and test its capabilities.

Aspetti negativi:

It would be a huge help to have more templates available as a starting point. The software is intuitive, but for a beginner it's hard to sift through all options to find the best way to accomplish the task at hand. I think having more templates would be a great way to learn options and best practices.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Buen contenido para personalizar un bot

4,0 10 mesi fa

Aspetti positivi:

Me gustó que tenga variables que detecten automáticamente si es fecha o si es un nombre de persona

Aspetti negativi:

Que no obtenga respuestas de una api por medio de get

Utente Verificato
Utente LinkedIn Verificato
E-learning, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

very good but need more effort

4,0 anno scorso

Aspetti positivi:

ease of use variety of features ease of integration flexibility

Aspetti negativi:

live chat and dashboard for managing the bot aren't the best there this is a critical issue to solve. would be nice to consider pricing for non dollar contries

Kodey
Owner (USA)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy, quick, and powerful

5,0 anno scorso

Aspetti positivi:

It was way easier than I thought to create a chatbot. And the powerful tools were just what we were looking for.

Aspetti negativi:

The only issues we have faced is with multiple knowledge bases. Once we added a second knowledge base, the results of the chat changed.

Vatsal
WEB DEVELOPER (India)
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The best AI enabled bot platform

5,0 anno scorso

Commenti: It's very helpful for our educational purpose project at my university

Aspetti positivi:

It's easy to use the studio without doing the code stuffs and API

Aspetti negativi:

-Less CSS modification and js file not modifyable -Glitched in KB and flows

Alex
CEO (Germania)
Internet, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Botpress is a universal tool for creating chatbots.

4,0 anno scorso

Aspetti positivi:

I like that Botpress is versatile in it's functionality. It comes with great built-in tools as well as the possibility to embed custom code.

Aspetti negativi:

It is not that easy to use when you first start out.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Botpress approaching

5,0 anno scorso

Aspetti positivi:

It is easy to understand it. The process for building bots is very intuitive

Aspetti negativi:

Complete courses to understand all the functionalities

Derek
Lead (USA)
Salute, benessere e fitness, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Botpress setup experiance

4,0 anno scorso

Commenti: Over all I was very happy with the ease of setup.

Aspetti positivi:

How simple it was to get up and running with our data.

Aspetti negativi:

Not as customizable as I would like. For example having and api to use

Abhishek Raj
Abhishek Raj
Application Specialist (India)
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

An excellent Bot framework that can be deployed totally on premise.

5,0 5 anni fa

Aspetti positivi:

I have evaluated a dozen other chatbot frameworks but choose to go with Botpress. One of the main things which I like about Botpress is that it can be deployed on-prem and none of the data leaves your organization. It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.

Aspetti negativi:

There is a learning curve to it. The documentation/blog can be improved to help customers stay motivated.

Risposta di Botpress

5 anni fa

Hi Abhishek, thanks for reviewing Botpress and for bringing up the learning curve of our product. We've recently hired great talents to improve the experience. We are also putting more effort into content creation to help the community use Botpress to its fullest potential. Cheers!

Demyan
Lead Engineer (Ucraina)
Telecomunicazioni, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Best on premises chatbot solution

4,0 5 anni fa

Commenti: Best open source solution available on the market

Aspetti positivi:

- Easy to use CMS - Great modular architecture - Community support - Fully customizable - Multiple bots on one instance

Aspetti negativi:

- Lack of documentation - Businesses model is based on paid features and paid support rather than just support

Risposta di Botpress

5 anni fa

Hi Demyan, Thank you for the very detailed feedback. Cheers!

Ian
Ian
Administrativo (Brasile)
Utente LinkedIn Verificato
Quotidiani, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Boopress is Very nice

4,0 5 anni fa

Aspetti positivi:

easy usability and easy management for the administrator.

Aspetti negativi:

didn't have much video tutorial and the installation was not very fast.

Risposta di Botpress

5 anni fa

Hi Ian, thanks for taking the time to review. I'd love to know more about the speed of installation. I'd like to know your thoughts and understand how we can improve. Please send me an email Best, Marc

Kevin
Kevin
CloudOps Engineer (USA)
Utente LinkedIn Verificato
E-learning, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Still evaluating the free version

4,0 5 anni fa

Commenti: Still evaluating, but trying to better understand where the Bots can be helpful in a learning environment

Aspetti positivi:

The visual editor is a nice addition, easy to implement on linux, just a few commands to get started

Aspetti negativi:

While the visual editor is nice to have, there is too little documentation on building a bot. The app is updated quite frequently, but the documentation trails way behind. The only way that we learned to build a bot is by following along a YouTube tutorial from 2 years ago. Wish there were more walk-throughs.

Risposta di Botpress

5 anni fa

Hi Kevin, I want to thank you for your feedback. I take good note of the lack of documentation about building a chatbot. We will work to improve this. Best, Marc

Federico
IT director (Costa Rica)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

From the beginning

4,0 5 anni fa

Aspetti positivi:

The robust and integrated platform fully featured and open

Aspetti negativi:

Bugs and critical features should be prioritized over net features

Risposta di Botpress

5 anni fa

Hi Federico, Thank you for your review and for being a part of the Botpress community.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Botpress review

5,0 5 anni fa

Aspetti positivi:

Tem uma ótima funcionalidade e atende as expectativas de IA.

Aspetti negativi:

Pode ser um pouco complicado para o uso inicial, mas facilmente adaptável em pouco tempo.

Risposta di Botpress

5 anni fa

Thanks a lot for the great review.

Anurag
Data scientist (India)
Relazioni governative, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Not able to get it running lack of tutorial and ease of use.

4,0 5 anni fa

Aspetti positivi:

Flow based structure, drag & drop and connecting

Aspetti negativi:

Nil, I didn’t explored that much coz I got so confused and went back to rasa

Risposta di Botpress

5 anni fa

Hi Anurag, thanks for taking the time to leave a review. I am sorry you had such a bad experience with our product. I'd love to take some time and pick your brain to really understand where we should improve to make sure that doesn't happen again. Please send me an email so we can schedule some time. Best, Marc

Moises
Software Engineer (Messico)
Servizi ai consumatori, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

making a bot was never so easy

5,0 5 anni fa

Aspetti positivi:

Easy to set up your bot helpful guides Easy to manipulate

Aspetti negativi:

At first it was a little complicated to integrate our bot to the systems

Risposta di Botpress

5 anni fa

Hi Moises, thanks for taking the time to review Botpress. I'd like to know how we could have made the integration easier for you. Please reach out to me with more details. Best, Marc