Da 17 anni aiutiamo le aziende
a scegliere i migliori software

Informazioni su Loox

Loox è un’app completa per le recensioni dei prodotti che consente ai marchi di tutte le dimensioni di raccogliere automaticamente le recensioni.

Ulteriori informazioni su Loox

Aspetti positivi:

Quite easy to integrate and send automated reviews.

Aspetti negativi:

Find the dashboard and setting pages quite clunky and tricky to use.

Valutazioni di Loox

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,9
Caratteristiche
4,7
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,8/10

Loox ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 16 recensioni degli utenti di Capterra.

Hai già usato Loox?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (16)

Justin
Justin
Owner (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Loox is a solid all arounder

5,0 anno scorso

Commenti: overall I think it was a great platform, it just did not exactly fit what I was looking for so I did prefer other options. I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options

Aspetti positivi:

One of the features I like the most about loox was how well integrated it was, although now I think it has taken a little bit of a backseat to some of the other review platforms out there in that regard

Aspetti negativi:

My least liked thing about loox is that If you have previous reviews it wasn't as easy to change over to this software as it was with other ones A lot of them are able to go into some sort of generic import template but I didn't find that to be quite as simple with this one as it was with others and in fact I did not even import any of my old reviews

Sergio
Sergio
E-commerce Manager (Libano)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The Only Social Proof App You Will Ever Need

5,0 3 anni fa

Aspetti positivi:

It is easy to import genuine product reviews with photos for your Shopify store! To help set up social proof on your webstore and improve credibility and trust.

Aspetti negativi:

They do not offer a free plan, and they do not easily integrate or embed within all themes, especially on the product description page; I was finding it hard to replace Loox's imported reviews within the existing section of my product reviews on the product page.

Risposta di Loox Online

3 anni fa

Thanks for the great feedback Sergio! Loox integrates well with almost every theme we've come across, but you're welcome to reach out to our support team and we'll assist with any questions you may still have.

Marcus
Marketer (Italia)
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Solid review platform

4,0 3 mesi fa

Commenti: Good but can be better. Need to make it more customizable.

Aspetti positivi:

Easy to use and not too complicated like a lot of other apps.

Aspetti negativi:

Need more customizations. It’s pretty much made as “one size fits all” which is good enough for most businesses but as you grow, you might want to make it more custom.

Vickie
Manager (UK)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good to use

5,0 3 anni fa

Commenti: Very good would recommend

Aspetti positivi:

Customer support is excellent they set the whole thing up for me

Aspetti negativi:

Can't think of anything the whole package is good

Gabriel Stefkov
Manager (Bulgaria)
Elettronica di consumo, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

App every store needs

5,0 anno scorso

Aspetti positivi:

Having the opportunity to import reviews, mange them, get them on time is crucial. All this increase the liv our clients and their satisfaction!

Aspetti negativi:

None, everything is great and easy to navigate!

Electra
CEO (USA)
Cosmetica, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best Review Management Software

5,0 3 anni fa

Aspetti positivi:

i love the new feature where a customer can do video reviews. i love that i can choose coupon codes for customers to give reviews i love have easy it was for integration.

Aspetti negativi:

i actually do not have any cons at this time.

sean
ceo (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

B strong

5,0 3 anni fa

Commenti: its been totally fine.

Aspetti positivi:

easy to use, easy for clients to use, i like being able to send emails quickly to clients.

Aspetti negativi:

expensive, there are other free or cheaper options on the market.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great App

5,0 3 anni fa

Aspetti positivi:

Its a very useful app to work with social proof

Aspetti negativi:

I would like some more design features to show the reviews on my site

Leny
founer (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

super impressed!

5,0 3 anni fa

Commenti: Fantastic, easy to use software that does what you want it to do and looks good doing it.

Aspetti positivi:

THis app helped us build our reviews from zero to over 100. It's an attractive addition to our site and brings so much credibility to our products.

Aspetti negativi:

nothing yet! So far its been a smooth use.

David
Vice-President (Canada)
Utente LinkedIn Verificato
Belle arti, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best in class

5,0 3 anni fa

Aspetti positivi:

I've tried a few, there's many copycats doing the same, they're the best and implementing new features often, new with video reviews.

Aspetti negativi:

It is also pretty much the most expensive, you get what you pay for

Connor
Owner (Portorico)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The best review app for Shopify

5,0 3 anni fa

Aspetti positivi:

I love the dashboard, the coupon incentives for customers to leave photo/ video reviews, and the reminders the app sends out to each customer.

Aspetti negativi:

I wish the review request email had more flexibility when it comes to the email address the review request messages are sent from.

Quincy
Founder (Australia)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Such a great tool so customers can review your producys

5,0 3 anni fa

Commenti: Excellent experience with loox so far and will continue to use it

Aspetti positivi:

Easy to use app for shopify and displays on website so people can see reviews of products

Aspetti negativi:

The email design function is quite limited and cannot personalise to business too much

Christelle
CEO (Francia)
Articoli sportivi, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great services but very expensive

5,0 3 anni fa

Aspetti positivi:

Easy to integrate, good level of customization and good support if you need helps

Aspetti negativi:

The Growth plan charges 30$ for 300 additional mails - I think this is very expensive, similar to TrustPilot which is a level above.

Kate
Director (Australia)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great app

5,0 3 anni fa

Aspetti positivi:

The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.

Aspetti negativi:

We are very satisfied with the software!

Alex
Founder (Australia)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Review

4,0 3 anni fa

Aspetti positivi:

Quite easy to integrate and send automated reviews.

Aspetti negativi:

Find the dashboard and setting pages quite clunky and tricky to use. The layout and design could be cleaner.

Ashley
founder (Canada)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

easy to use product

5,0 3 anni fa

Aspetti positivi:

easy to use, have gathered reivews automatically

Aspetti negativi:

the design could be more appealing around the reviews and how they appear on the website