Da 18 anni aiutiamo le aziende
a scegliere i migliori software

Informazioni su Gem

La piattaforma per il reclutamento moderno.

Ulteriori informazioni su Gem

Aspetti positivi:

I like the Prospect fields. Having the ability to view multiple projects and adjust the filters to meet a current role is KING.

Aspetti negativi:

Sometimes the integration between Lever and Gem doesn't work and some candidates get lost.

Valutazioni di Gem

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

9,3/ 10

Gem ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 121 recensioni degli utenti di Capterra.

Hai già usato Gem?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (121)

Sandra
Sandra
Recruiter (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Gem is an excellent tool for finding interesting candidates!

5,0 2 anni fa

Commenti: My experience with Gem and the CS team has been great. It has helped me a lot with candidates' responses to my outreaches, so I would recommend it.

Aspetti positivi:

It makes the outreach process super easy and it helps to get more responses from candidates with the sequences.Integrates with a lot of tools, including our ATS (Greenhouse).Easy to use.Very helpful information in their guides.Amazing analytics tools.

Aspetti negativi:

I like everything about Gem, so I don't have any negative comments.

Galo
Recruiting Coordinator (USA)
Software informatici, 5.001-10.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Gem Review

5,0 2 anni fa

Commenti: Access to data and keeping track of candidate outreach (sequences).

Aspetti positivi:

Gem makes it so easy to create projects and build talent pipelines using the Gem extension.

Aspetti negativi:

I sometimes have issues with boolean searches not yielding results. A simple refresh usually does the trick

David
David
David (Israele)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Stay Away From This Product!

1,0 2 anni fa

Commenti: In 2021 product was good But in 2022 the product went completely downhill following mass layoffs Account Management is unreachable, and customer support do not understand the productUser Account can be terminated at any point with no explanation Over 100,00 candidates lost Millions of dollars in potential deals down the drain

Aspetti positivi:

The text campaigns and sequences are very good

Aspetti negativi:

Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account Management Resume search engine does not work The system does not prevent duplicate entries

Ryan
Head of Talent (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great Recruiting & Sourcing Tool!

4,0 3 anni fa

Commenti: Overall, Gem is a great tool for any company's recruiting stack. It's got a ton of features, great integrations, and they're backed by top tier VCs!

Aspetti positivi:

I like that Gem has a strong database of email addresses that they verify, their reporting and analytics is very useful for identifying bottlenecks in the recruiting & sourcing process, reviewing top of funnel metrics for the team, and measuring template effectiveness when reaching out to candidates.

Aspetti negativi:

I believe the user interface is a bit clunky and could honestly use a design make-over.

Utente Verificato
Utente LinkedIn Verificato
Reclutamento e selezione del personale, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

GEM it is

4,0 2 anni fa

Commenti: Gem is really good for recruitment and obtaining data for better outreach, especially in Recruitment and HR roles.

Aspetti positivi:

This platform is really good especially in sourcing as it has automatic sequencing that will send follow-up emails which is time-saving. You could also integrate other software tools for seamless transfer of data.

Aspetti negativi:

interface as it's a little confusing but when you get the hang of it then you get comfortable

Roberta
Owner (USA)
Reclutamento e selezione del personale, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Glad that I signed up

5,0 3 anni fa

Aspetti positivi:

Amazing tool to classify and organize data. Pivot to send mass emails

Aspetti negativi:

I wish they had a live customer service, however, they do answer very fast

Chris
Director of Talent (USA)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Gem is the choice tool for your sourcing needs

5,0 5 anni fa

Commenti: Overall we are very happy with Gem has our primary sourcing and outreach platform. We are also happy with the support from the team who are quick to respond to any issues as well as being open to feedback and product enhancements.

Aspetti positivi:

Gem is a very intuitive product and may not have the bells and whistles of some of the other sourcing tools in the market, but what it can do - it does really well. The ability to customize drip campaigns and A/B test your sourcing outreach is the primary reason that we chose Gem, coupled with the ability to send on behalf of leaders across your organization also enables you to be more successful in your outreach. What's more, Gem can accurately identify and source direct email contacts for prospects to allow you to connect with candidates easily.

Aspetti negativi:

As with any data sources, the email lookup is not always going to be 100% accurate.

Anna
Talent Sourcer Lead (Ucraina)
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great experience using Gem

5,0 3 anni fa

Commenti: Great

Aspetti positivi:

Easy to use, Great report analytics Ability to personalize messages and send automatic follow-ups

Aspetti negativi:

Email finding function. Outside USA this works really bad

Hannah
Talent Acquisition Manager (USA)
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Useful Product that Helps a Busy Recruiter Stay Organized and Informed

4,0 2 anni fa

Aspetti positivi:

The ease of use and streamlining workflow. Makes follow up easy and candidate management/relationships more attainable.

Aspetti negativi:

That more analytics insight even for just user is an extra cost

Scott
Scott
Recruiting Manager (USA)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

I've brought GEM to 3 companies - clearly I'm a fan!

4,0 2 anni fa

Commenti: This is the 3rd company that I've introduced GEM to and all 3 are still using it.

Aspetti positivi:

I love how it integrates w/Greenhouse (our ATS) to see if the candidate is already engaged with us

Aspetti negativi:

Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather than LIR.

William
Director (USA)
Internet, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A recruiting toolbelt essential

4,0 2 anni fa

Aspetti positivi:

An easy tool to integrate and launch, Gem takes the manual effort of communicating with prospective talent and effectively automates and helps you improve through analysis and best practices.

Aspetti negativi:

Being automatically alerted when contact information is updated.

Karl
Recruiting Coordinator (USA)
Software informatici, 5.001-10.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Very Easy to Use!

5,0 2 anni fa

Aspetti positivi:

Gem seems really straightforward and easy to navigate! Our recruiting team is finding it really helpful!

Aspetti negativi:

In my role, there aren't many things that I dislike, I would say that maybe including a searchable FAQ page within the program to help troubleshoot if it doesn't already exist.

Mark
Recruiter (USA)
Videogiochi, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

You need this, trust me.

5,0 3 anni fa

Commenti: A+++++++
[SENSITIVE CONTENT] is the best, he listened to a lot of my feedback early on and really valued my ideas. The engineers are awesome. Early on we had a few technical problems and they would always act quick and fix things fast even if that involved coming to our company office. Customer Service / Support is amazing. They always get back to me really fast and always have a solution that will fix my problem.
I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting. They offer so much it's just incredible.

Aspetti positivi:

I've been sourcing for 22 years and I always prayed / hoped / wished there was a tool that would make my life easier. Gem is that tool. It's fast - you can upload a candidate from Linkedin, throw it in a project folder, throw it in a prospect req in GH, find a personal email address, write a personalized email and have it go into an automated followup sequence that will follow up for the rest of time if you want it to. And I can do all that in about 30 seconds. It's amazing. I can see who is opening my email, who is clicking on my links, who is replying, and who is interested. I can send emails as my boss with his real email address. I can see all my metrics and monitor my conversation rates. For candidates that never replied in the past, I can easily through them into a new sequence and continue reaching out. Its an amazing tool!

Aspetti negativi:

I've been begging [SENSITIVE CONTENT] to build an ATS but he won't do it. :(

Rhianna
Lead Technical Recruiter (USA)
Computer e sicurezza della rete, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Organized and User Friendly!

5,0 3 anni fa

Commenti: My company uses gem to reach out to candidates for recruiting purposes. Because of the sequence set up, we can automatically schedule and send multiple emails in hopes of getting a response. It is nicely organized by sequence and project and shows clean data at the top to show how successful your sequences are.

Aspetti positivi:

For someone not super tech savvy, this was very user-friendly and well organized. It's extremely helpful in collaborating with my team and keeping track of our candidates and their status.

Aspetti negativi:

We are moving from Google to Outlook, and in the middle of this integration some of our sequences are not being stopped when a candidate responds, unless we log into Gem separately to mark them as replied.

Ashia
Executive Sourcing Strategist (USA)
Internet, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great product for sourcing and hiring professionals!

5,0 3 anni fa

Commenti: Very easy to use, intuitive.

Aspetti positivi:

The product is extremely easy to use and integrates seamlessly with Greenhouse. One of my favorite features is the ability to set up my sequences ahead of time. Additionally, the analytics on response response rates, sequences is unlike any other product I've used in my 10+ years of sourcing. The user interface is extremely well designed.

Aspetti negativi:

I'd be interested in seeing any other analytics that might be market related.

Serguei
Senior Corporate Recruiter (USA)
Contabilità, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Marketing campaign automation RULES!

5,0 3 anni fa

Commenti: Overall, I have had a very positive experience with Gem. It allowed me to reach targeted candidates in a planned and controlled way while helping me customize my marketing messages.

Aspetti positivi:

The Sequence functionality which is very clever and intuitive.

Aspetti negativi:

I've been having issues with uploading candidate profiles into out ATS. Perhaps it is a function of the customization and setup, I am not sure.

Michelle
Technical Talent Sourcer (USA)
Reclutamento e selezione del personale, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

GEM Review

5,0 3 anni fa

Aspetti positivi:

I really enjoy the email sequences. It saves me time and help me organize my responses. I love that you have an AI component to capture responses that have an indication of interest. It would be excellent if that could be applied to candidates who are not interested. Saves time on updated the responses. I like the Prospect fields. Having the ability to view multiple projects and adjust the filters to meet a current role is KING!

Aspetti negativi:

I just had one hiccup which was dealt with in an efficient and speedy fashion with customer support. Microsoft kept locking the account due to bulk messaging. The customer service rep responded to me immediately and gave me a resolution. Other than that, (and that wasn't any fault of GEM), everything is great!

Richard
Talent Sourcer (Nicaragua)
Risorse umane, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Gem is a great tool to ease up the recruiting process, specially for sourcers!

5,0 3 anni fa

Commenti: It's been great. This is the first tool I've used in this industry and it was so easy to learn that it says a lot about the tool itself. For someone with zero experience to learn it this quick, it is a well developed piece of software that I'd recommend to anyone.

Aspetti positivi:

It's too easy to use and it helps me achieve all of my daily goals and therefore become a better sourcer. Helping my employer find the best candidates in the market.

Aspetti negativi:

The fact that I'm unable to send mass Inmails as we do with emails.

Utente Verificato
Utente LinkedIn Verificato
Logistica e catena di approvvigionamento, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Gem is a great tool for active outreach!

4,0 3 anni fa

Commenti: Great! I would recommend it.

Aspetti positivi:

Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via email or Linkedin. It helps you create message templates, and sequences so it's really great to have scheduled follow-ups.

Aspetti negativi:

I think it still has to get better in the integration with LinkedIn for sending messages since this can't be automated.

Pedro
Recruiting Operations Project Coordinator (Messico)
Proprietà immobiliari, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A complete recruiting tool box

5,0 3 anni fa

Commenti: Great!

Aspetti positivi:

Its reporting and performance management features are incredible. Incredible email and texting automations. With a wonderful UI and intuitive workflows, it helps throughout the whole recruitment process.

Aspetti negativi:

Issues with LinkedIn integrations; struggle loading prospects with the email/phone number auto searching function not providing consistent results. (Understandable, but with significant room for improvement)

Nazia
Senior Associate - Recruiter (USA)
Reclutamento e selezione del personale, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Truly a Gem

5,0 3 anni fa

Commenti: I would highly recommend Gem to any software or tech recruiting practice
The email scraping is first-class and automated outreach makes our lives a lot easier

Aspetti positivi:

Ease of Use Reporting and analytics bulk outreach open/click/response metrics

Aspetti negativi:

resume parsing could be better emails are inaccurate somtimes

Lauren
Business Recruiting Lead (USA)
Reclutamento e selezione del personale, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Must Have for Recruiting

5,0 3 anni fa

Aspetti positivi:

I don't know what we did before Gem. The analytics and dashboards have been a game-changer for reporting and becoming more data-focused. Automation saves a ton of time.

Aspetti negativi:

Which there was a bit more room for customization on the dashboards

Randi
Recruiter (Costa Rica)
Marketing e pubblicità, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I saw immediate success with Gem

5,0 2 anni fa

Commenti: I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn messages previously. All in all - a fabulous tool that I will recommend to anyone.

Aspetti positivi:

I loved the ability to build out my email sequences. I saw a major improvement in candidate responses vs messaging through LinkedIn. The extension is very easy to use on LinkedIn as well as through my email. I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at later dates.

Aspetti negativi:

I do not use the interview/offer etc features, so not sure if that would be helpful. This integrated well with our ATS

Ryan
Recruiting Manager, R&D (USA)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Gem - A Manager's Perspective

5,0 3 anni fa

Aspetti positivi:

Gem was always the sourcing tool I wished I had when I was an individual contributor. As a manager, it is important that my team has the best tools to be competitive, to be successful, and to have fun with the job. Gem allows my team to source without feeling like they are limited by their tools. As a manager, Gem allows me to examine the top of the funnel and report back to the business in ways that ATS reporting just can't provide.

Aspetti negativi:

I would like to understand why sourcers love it, but recruiters don't seem to adopt so easily.

Utente Verificato
Utente LinkedIn Verificato
Gestione degli investimenti, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I'm grateful for Gem!

5,0 2 anni fa

Aspetti positivi:

Gem has been an awesome tool to add to my recruiter toolkit. I recently started using it about 4 months ago and I love how easily it integrates with Greenhouse. I think my favorite part of Gem are all of the reporting dashboards our team has access to. I'm a visual person so I appreciate how easy it is to digest all of our Gem data on our various dashboards.

Aspetti negativi:

None that I can think of at this time, I only recently started using it.