Recensioni su Bigin by Zoho CRM

Ottimo crm per liberi professionisti

Aspetti positivi:

La semplicità d'uso per un libero professionista. App ottime e funzionanti per tutti i sistemi operativi

Aspetti negativi:

Non ci sono particolari contro, forse nella versione gratuita avrei apprezzato l'integrazione con google contatti però onestamente è corretto pagare per un software che funziona bene

Valutazione dell'utilizzo di "Bigin"

Commenti: Esperienza sicuramente ottima, molto migliorativa rispetto ad altri CRM utilizzati in passato.

Aspetti positivi:

La funzionalità del software è indiscutibile, molto intuitivo e ci aggiungerei abbastanza "guidato" nella propria dinamica. Nello stesso periodo di utilizzo della versione di prova di Bigin ho utilizzato altri CRM, ma questo è di sicuro il migliore che abbia mai provato. IL prezzo è molto accessibile, se paragonato soprattutto ad altri CRM di similari caratteristiche e funzionalità. Molte le potenzialità che offre il software nel proprio utilizzo. Mi sta cambiando il modo di lavorare di giorno in giorno.

Aspetti negativi:

Un po' difficoltoso all'inizio l'importazione dei contatti, pur essendoci la sincronizzazione con Google e dunque anche con i contatti, ho trovato i passaggi un po' "macchinosi" i passaggi da fare, ma dopo aver capito la funzionalità non ho più avuto difficoltà.

Alternative considerate: Zoho CRM, Pipedrive, Salesforce Sales Cloud e noCRM.io

Perché scegliere Bigin by Zoho CRM: Per implementare il mio lavoro e per avere una gestione del tempo il più ottimale possibile. Il CRM che usavo prima e che mi forniva l'azienda con cui collaboro, non mi permetteva di poter far questo. Con Bigin adesso riesco a fare ciò che ho sempre avuto in mente, ma in molto meno tempo. Massimizzazione del tempo, modalità super...

Perché passare a Bigin by Zoho CRM: Il rapporto qualità-prezzo, non ha paragone con nessuno degli altri prodotti che ho provato. La semplicità d'uso è disarmante…

CRM completo a basso prezzo

Commenti: Dopo aver caricato i database ho iniziato ad usarlo e mi sono trovato bene per la semplicità d'uso e la completezza delle opzioni.

Aspetti positivi:

E' un CRM completo per la gestione dei contatti e tracciare le comunicazioni con i clienti. Per mettere di conservare tutte le comunicazioni avute, e a differenza di altri, c'è anche la versione gratuita.

Aspetti negativi:

Sicuramente il costo contenuto e il fatto di essere completo nella gestione delle comunicazioni è stato determinante nella scelta.

Alternative considerate: Capsule e FreshBooks

Perché scegliere Bigin by Zoho CRM: Perchè cercavo un prodotto più completo , esempio gestione dei prodotti.

Software precedente: Kommo

Perché passare a Bigin by Zoho CRM: Per la convenienza economica, la semplicità di utilizzo e la completezza.

Simple but effective

Commenti: Only positive so far, would definitely recommend

Aspetti positivi:

It offers a great contact management system, import functionality, emailing, integration with Woocommerce

Aspetti negativi:

Nothing so far, but during the trial it would have been helpful to be able to add a second user to work out some of the sharing details

Alternative considerate: Brevo e HubSpot CRM

Perché scegliere Bigin by Zoho CRM: Although ACT is a very powerful CRM, it offers way more features than required and as a result ends up too expensive.

Software precedente: Act!

Perché passare a Bigin by Zoho CRM: Easier to use, cheaper, overall more aligned with what our business needs

Resourceful tool for data management

Commenti: It makes data management very effective specially for organizations where the attrition is high

Aspetti positivi:

The user friendliness and easy dashboard

Aspetti negativi:

The filtration process can be better and more seamless.

I really want to love it.

Commenti: Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

Aspetti positivi:

There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.

Aspetti negativi:

There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.

Pleasanty surprised, Loaded features!

Commenti: I have had a very pleasant experience. Pleasantly surprised at the features available at a very reasonable cost.

Aspetti positivi:

Simplicity and ease of use and features to help a young company manage market outreach very well and track teams across boundaries.

Aspetti negativi:

Nothing so far. I believe the only thing is the billing for US companies is not very intiutive.

Alternative considerate: Zoho CRM

Perché scegliere Bigin by Zoho CRM: We believe this was more useful and productive to track for our users and reasonably priced.

Software precedente: HubSpot CRM

Perché passare a Bigin by Zoho CRM: Much more value for money and loaded with features that we need at the moment.

Bigin- Smarter Dharma

Commenti: For Smarter Dharma, Bigin CRM offers an easy-to-implement, affordable solution to manage sales pipelines, automate workflows, and communicate efficiently.

Aspetti positivi:

Bigin is designed for businesses that want an intuitive and easy-to-navigate CRM without unnecessary complexity. This is particularly useful for our company, as it needs a quick setup for sales pipeline management without spending weeks on onboarding.

Aspetti negativi:

Although great for basic needs, Bigin lacks advanced customization options found in larger CRM systems like Zoho CRM or Salesforce.

Alternative considerate: Salesforce Sales Cloud

Perché passare a Bigin by Zoho CRM: Much more customisation could be done through these alternate options

Smooth but Indiamart integration didn't work

Aspetti positivi:

Ability to add users, integraton with exotel and good UI

Aspetti negativi:

Integration with indiamart not working for me

Alternative considerate: Odoo

Perché passare a Bigin by Zoho CRM: Cheaper and good UI also easier to understand for the team

Review on Bigin by Masée Consultancy & Coaching

Commenti: I am very much very happy with this CRM tool. I was in need of a CRM tool that is easy in usage and that would adhere to all my wishes. There are so many possibilities and what I like best is the possibilities of the different pipelines that you can create.

Aspetti positivi:

It is very easy in use. Even without any how to video's you can start immediately using it.

Aspetti negativi:

I would have found it better to had the webinar Bigin By Zoho CRM - Overview & Setup (EU & UK) much sooner. I had to wait over a week to join on in my timezone.

Bigin starting out

Commenti: Slow art setting it up but hopefully it will work

Aspetti positivi:

Found it seems to do all I need at the moment and links with other modules easily

Aspetti negativi:

Short trial time if you not into IT systems can take a while to set up

Alternative considerate: HubSpot CRM

Perché passare a Bigin by Zoho CRM: It seems to fit my budget better although I am struggling to set it up

Streamline Your Virtual Reality / Animation Organization with Zoho Bigin CRM

Commenti: Zoho Bigin has been a game-changer for our virtual reality company. It helps us organize client interactions, track leads, and stay on top of our sales pipelines with ease. Its user-friendly interface allows our team to onboard quickly, and the automation tools have saved us significant time. For a growing VR company, Bigin strikes the right balance between simplicity and functionality. Highly recommended for businesses looking for a cost-effective, reliable CRM to enhance their client management processes!

Aspetti positivi:

As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry. As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

Aspetti negativi:

While Zoho Bigin works well for smaller teams or straightforward processes, we occasionally find it limited when dealing with more complex VR project workflows. Features like advanced reporting and in-depth analytics could be improved to better support data-heavy businesses like ours. We’ve also experienced minor challenges when integrating with third-party tools specific to the VR industry, though Zoho's customer support has been responsive.

Streamlined Efficiency with Outstanding Value

Commenti: My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency. Though it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.

Aspetti positivi:

What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.

Aspetti negativi:

What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.

Best simple sales CRM

Commenti: Bigin kept my sales pipeline organized and my clients happy, making it a win-win for my business.

Aspetti positivi:

Bigin's visual pipeline made it clear where each deal stood, so I never missed a beat.

Aspetti negativi:

While Bigin was great, I would have liked more options to customize how I tracked my deals.

Alternative considerate: HubSpot CRM

Perché passare a Bigin by Zoho CRM: Bigin's simplicity and focus on deals were perfect for my small business, compared to the more complex features of other CRMs.

There is no better CRM program for small businesses

Aspetti positivi:

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

Aspetti negativi:

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

Alternative considerate: monday CRM, Trello, Pipedrive e HubSpot CRM

Perché passare a Bigin by Zoho CRM: As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.

Great product with easy to use features

Commenti: It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.

Aspetti positivi:

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Aspetti negativi:

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Dellnurse's Review of Bigin by Zoho

Commenti: At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects. We are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed. With the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!

Aspetti positivi:

Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.

Aspetti negativi:

We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.

A Solid Springboard for Small Business Email

Commenti: Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

Aspetti positivi:

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Aspetti negativi:

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

Top CRM for small businesses

Aspetti positivi:

accessible even for small businesses and individuals without a technical background. The setup process is straightforward, allowing users to get up and running quickly. Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business operations. The pipeline management feature is particularly impressive, offering clear visualizations of sales stages and helping to track progress effectively. Additionally, the mobile app ensures that users can manage their customer relationships on the go. Overall, Bigin combines simplicity with robust functionality, making it an excellent choice for those looking to streamline their CRM processes without the complexity of larger CRM systems.

Aspetti negativi:

What I liked least about Bigin by Zoho CRM was its limited customization options, which made it challenging to tailor the CRM to specific business needs.

just used Bigin CRM and I'm thoroughly impressed

Aspetti positivi:

Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage contacts, and follow up on leads. This centralization ensures that no customer details are overlooked, leading to better customer service and relationship management. Automation of Routine Tasks: By automating repetitive tasks such as follow-up emails, appointment scheduling, and data entry, Bigin saves a significant amount of time. This allows me to focus more on strategic activities and less on administrative tasks, improving overall productivity. Enhanced Sales Pipeline Management: Bigin provides a clear visual representation of the sales pipeline, making it easy to track the progress of deals and identify bottlenecks. This transparency helps in making informed decisions and prioritizing efforts on high-impact activities, ultimately driving higher sales.

Aspetti negativi:

The mobile app could be more robust, with some features lacking compared to the desktop version. Additionally, the integration options with other software could be expanded to enhance overall functionality. Despite these minor drawbacks, Bigin CRM is a fantastic tool for any business.

Alternative considerate: HubSpot CRM

Perché passare a Bigin by Zoho CRM: Pricing

Bigin Review

Aspetti positivi:

BigIn for Gmail has been a game-changer for managing my emails and sales pipeline efficiently! The seamless integration with Gmail makes it incredibly easy to track leads, manage contacts, and update deals directly from my inbox. It's intuitive, user-friendly, and has streamlined my workflow significantly. Highly recommend this extension for anyone looking to enhance their email and CRM management!

Aspetti negativi:

Not much, didn't face any trouble with it till now

Great startup CRM that scales as you grow

Aspetti positivi:

It's scaling properties and simplicity of use and set up. It offers great contact tracking and pipeline abilities

Aspetti negativi:

Doesn't integrate with Zoho Books on the free version

Bigin by Zoho CRM - Great Tool, easy to use and best cost/benefit

Commenti: Great Tool at a great price, it has all the functionalities that our business needs.

Aspetti positivi:

All its functionality that it is easy to use and at a reasonable price.

Aspetti negativi:

More WhatsApp Business functionality with the integration that has at the moment.

Alternative considerate: Pipedrive

Perché passare a Bigin by Zoho CRM: Funtionality, price and support on my contry

Bigin Review

Commenti: It been only 2 weeks that I started using Bigin but work is lot more easy now.

Aspetti positivi:

Easy access to data, pipelines,easy search and analysis.

Aspetti negativi:

It seems slow to me sometimes and email options seems less.

Bigin for Small Businesses

Commenti: I absolutely love Bigin and already referred to other colleagues. It helped me save time to focus on what´s really important, it keeps me organized and on top of my tasks and processes. I am grateful to have found this tool!

Aspetti positivi:

I love how intuitive and easy to configure it was. Also, their functionalities are exactly what you need for a small business to keep things going in a timely and organized manner. I like the pipeline function the most.

Aspetti negativi:

Sometimes when adding a new deal I can´t add a New Product or add a New Client while doing that - so I need to close the deal, add the client or product first and then add the deal. It might be a bug, but I think it could be more streamlined.