Informazioni su Remote

Questa soluzione sta creando un nuovo standard per le risorse umane globali, consentendo a ogni azienda di accedere a ottime soluzioni per buste paga, imposte, benefit e conformità.

Ulteriori informazioni su Remote

Aspetti positivi:

Overall the UI is really intuitive and easy to navigate. Very straightforward onboarding.

Aspetti negativi:

Very unprofessional and poor customer service. Not included all countries included.

Valutazioni di Remote

Punteggio medio

Facilità d'uso
4,6
Servizio clienti
4,6
Caratteristiche
4,5
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,9/10

Remote ha una valutazione complessiva di 4,6 stelle su 5, calcolata sulla base di 21 recensioni degli utenti di Capterra.

Filtra le recensioni (21)

Ordina per

Hai già usato Remote?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (21)

Ryan
Ryan
Technical Support (Svezia)
Utente LinkedIn Verificato
Servizi bancari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good for Startups!

5,0 4 mesi fa

Aspetti positivi:

Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.

Aspetti negativi:

The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.

Peter
COO (Bulgaria)
Intrattenimento, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Service

4,0 4 settimane fa Nuova

Aspetti positivi:

[SENSITIVE CONTENT]service in assisting and onboarding.

Aspetti negativi:

all good I like the service as a whole !

Alternative considerate: Deel

Perché passare a Remote: better introduction from [SENSITIVE CONTENT]

Deborah
C&B Manager (Portogallo)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Praise for Customer Support

3,0 5 mesi fa

Aspetti positivi:

This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.

Aspetti negativi:

In this case I am not commenting on the Software therefore N/A

Anna
Recruiter (Germania)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great platform with amazing customer service!

5,0 2 mesi fa Nuova

Aspetti positivi:

I think what makes Remote special is a customer service. The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc. I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!

Aspetti negativi:

The deadline to pay invoices - 1 week is very short to proceed all the documents internally.

Alternative considerate: Deel, Globalization Partners, Oyster, Velocity e Papaya Global

Anna
Office Manager (Polonia)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Hiring talent across the world made easy

5,0 4 settimane fa Nuova

Aspetti positivi:

It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.

Aspetti negativi:

Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.

Marie
Head of Finance (Francia)
Salute mentale, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great experience

5,0 4 settimane fa Nuova

Aspetti positivi:

Remote has been a very good partner in our process of worldwide remote onboarding. It made hiring so easy in different ways. [SENSITIVE CONTENT] our contact at Remote, has been very helpful and available since the very beginning. I love the simulator.

Aspetti negativi:

I wish we had better known how things work in foreign countries (probationary period, notice period, etc), sometimes it's a surprise.

Alternative considerate: Deel

Bernardo
Frontend Developer (Venezuela)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The best tool for managing my invoices and getting paid

5,0 4 settimane fa Nuova

Commenti: If it weren't for Remote, it would be impossible for me to have a remote job and get paid effectively. They are the most wonderful tool I've ever used for managing my invoices and getting paid.

Aspetti positivi:

Is really easy to set up and use, and the process of getting paid is really quick. Their support team is also great, I'm in a country that is really hard to make business with, and Florian Prokosch had a personal meeting with me to help me sort out all the issues I was having.

Aspetti negativi:

The process for me was a little harder than usual because I live in a country that is really hard to make business with. You can't use Box offices as a billing address, and that was also a little hard to solve, but their support team helped me with all of that.

Utente Verificato
Head of sales Northern Europe (Bulgaria)
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I thought it was bad until we've switched to a competitor

4,0 2 mesi fa Nuova

Aspetti positivi:

- Overall the UI is really intuitive and easy to navigate - very straightforward onboarding - lots of good resources to assist with info on each country and their own regulations - easy way to submit expenses and a clear dashboard of where things are at.

Aspetti negativi:

-they are a victim of their own success support takes ages to get back to you. -original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical) -not really geared for contractors but more for remote employees

Kerry
Director of Human resources (UK)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A great EoR

5,0 4 settimane fa Nuova

Commenti: My overall experience of working with Remote has been excellent. Our support, [SENSITIVE CONTENT], is responsive, supportive and extremely helpful and professional. A first class service!

Aspetti positivi:

This software is easy to use, intuitive and the dashboard allows easy access to all services

Aspetti negativi:

There is nothing I don't like about Remote.

Wiebke
Wiebke
Head of HR (Germania)
Utente LinkedIn Verificato
Design, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Smooth collaboration and great customer support

5,0 4 settimane fa Nuova

Aspetti positivi:

The collaboration with remote is very smooth and helps our business a lot as it allows us to hire people globally. Our account manager, Florian, is super fast in responding, always friendly and helpful. The tool is easy to use, intuitive and has a modern design.

Aspetti negativi:

It would be great if our HR admin tool Hibob and the remote software would synchronize automatically (vacation, change of master data etc).

Katie
Co-founder and COO (USA)
Automazione industriale, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Remote is fundamental to Phaidra

5,0 2 anni fa

Commenti: Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.

Aspetti positivi:

Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.

Aspetti negativi:

It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!

Claudia
Head of Operations (Italia)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Superior IP protection and customer experience

5,0 2 anni fa

Commenti: Extremely pleasant and smooth. They automate the onboarding process for employees so things that should feel very tedious and time consuming felt breezy and quick. Customer success team is a pleasure to work with and barely need their help given how straightforward their platform is.

Aspetti positivi:

The determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.

Aspetti negativi:

I would like for them to introduce a 24/7 chat feature but they said they're working on it.

Jan-Pieter
Director (Paesi Bassi)
Servizi di informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent service

5,0 2 anni fa

Commenti: Extremely positive, we will use Remote for any non-local hire guaranteed and am a big fan.

Aspetti positivi:

- Great service, great team, really assisted us in making our employee feel welcomed, appreciated and generally just a great choice. - Flexible to adjust to our rhythms and schedules and making sure to get out of our way while providing the service

Aspetti negativi:

- The different payments per region are somewhat difficult to get into, this could be a little clearer / potentially shown in the interface.

Caitiona
CFO (Irlanda)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great platform & Service

4,0 4 settimane fa Nuova

Commenti: Service and support throughout sale, implementation and onboarding was patient and efficient. Our AE [SENSITIVE CONTENT] was knowledgeable and thorough throughout and continues to provide excellent service.

Aspetti positivi:

Easy to use. Clean process for onboarding.

Aspetti negativi:

The layout is not very intuitive initially however it is overcome.

Lauren
Founder Associate (Francia)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great support and easy to use

5,0 4 settimane fa Nuova

Aspetti positivi:

We've been working with Remote for almost a year now and had a great experience, especially with [SENSITIVE CONTENT] who has always been available to help us when needed.

Aspetti negativi:

n/a

shiyu
HR intern (Germania)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

customer-oriented, easy to start

5,0 3 settimane fa Nuova

Commenti: eg. what are the possibilities for global hiring activities

Aspetti positivi:

our company recently started to use the remote platform, a very nice tool, and helpful, especially for global recruiting. The support team is really great, fast respond and professional, especially[SENSITIVE CONTENT], who always provides the best service for us in every way possible.

Aspetti negativi:

no at the moment. just started use it. maybe later will find out?

Lynette
Legal and Compliance Manager (Croazia)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good overall Product

5,0 4 settimane fa Nuova

Aspetti positivi:

Employee profiles and data management - Customer support has been key to the successful use of the software. Our account manager is Florian Prokosch and he has supported us throughout and continues to do so. Very happy with the support provided and ease with which queries and clarified.

Aspetti negativi:

The initial set up and understanding the cost of an employee to our company as an employer can be tricky.

Emily
Head of finance and operations (UK)
Relazioni pubbliche e comunicazioni, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great service - would highly recommend Remote

5,0 2 anni fa

Commenti: Remote has allowed us to solve our employment needs in markets in which we don’t currently have a legal entity in place. It’s allowed us to access amazing talent who are based all around the world.

Aspetti positivi:

Easy to use, user friendly, integration to existing business processes were easy enough

Aspetti negativi:

Nothing! An option to make payments of invoices directly in the employer portal would be useful.

Thomas
CEO (Romania)
Videogiochi, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great service

5,0 4 settimane fa Nuova

Aspetti positivi:

The service is lighting fast, and always very welcoming. Big thanks to Florian for being so patient with us!

Aspetti negativi:

Not being able to sponsor green cards is a bit of an issue when hiring in the states. We did get tons of help with this though, so it's not really a con with remote, but rather the US immigration system.

Nienke
Manager PBP Team EMEA (Paesi Bassi)
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Implementation is so easy

5,0 4 settimane fa Nuova

Aspetti positivi:

We are super happy using Remote. The integration was so easy and the service from [SENSITIVE CONTENT]and [SENSITIVE CONTENT] was excellent. Both were very professional and helpful throughout the whole process from start to finish.

Aspetti negativi:

nothing, I am happy with the product and service

Abu
CEO (USA)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Very unprofessional and poor customer service.

2,0 7 mesi fa

Commenti: Scheduled a meeting with the remote team and [SENSITIVE CONTENT] at remote.com but they cancelled my meeting without any attempt to reschedule nor stating the reason for the cancellation. I was not using Gmail or any other account, I was using my corporate email address. Very unprofessional and poor customer service.

Aspetti positivi:

good platform great price 1 remote employee free

Aspetti negativi:

Very unprofessional and poor customer service Not included all countries included