--- description: Scopri le funzionalità di Lightspeed Restaurant, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Restaurant - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per panifici](/directory/30529/bakery/software) > [Lightspeed Restaurant](/software/211849/lightspeed-resturant) # Lightspeed Restaurant Canonical: https://www.capterra.it/software/211849/lightspeed-resturant Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/211849/lightspeed-resturant?page=2) > Questo sistema per il punto vendita offre ai ristoranti il gusto dell'efficienza. Tieni traccia delle vendite, forma i dipendenti e prendi ordini da qualsiasi luogo utilizzando un iPad. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 214 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Lightspeed Restaurant? Le funzionalità di Lightspeed sono in linea con le priorità dei ristoratori. Semplifica le attività quotidiane per essere libero di concentrarti su ciò che conta: la crescita del business e l'esperienza del cliente. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 214 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Lightspeed - **Area geografica**: Montreal, Canada - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 69,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, spagnolo, tedesco - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Cechia, Danimarca, Francia, Germania, Irlanda, Italia, Lussemburgo, Malta, Norvegia, Nuova Zelanda, Paesi Bassi, Regno Unito, Singapore, Spagna, Stati Uniti, Sudafrica e altri 1 ## Funzionalità - Accesso da dispositivi mobili - Avvisi/Notifiche - Barcode/Ticket Scanning - Contabilità - Contabilità integrata - Controlli separati - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Elaborazione di carte di credito - Fatturazione e contabilizzazione - For Bakeries - Gestione degli ordini - Gestione degli sconti - Gestione dei buoni regalo - Gestione dei consigli - Gestione del personale - Gestione dell'inventario - Gestione della clientela - Gestione della consegna - Gestione della liquidità - Gestione della produzione - Gestione delle ricette - Gestione delle ricevute - Gestione delle tabelle - Inserimento ordini - Monitoraggio degli ordini - Monitoraggio delle consegne - Ordini online - Pagamento elettronico - Programma di fidelizzazione - Punto di vendita - Relazioni sulle vendite - Rendicontazione e analisi statistiche - Sales Order Management - Sistema multi-locale - Terminale di cassa per ristoranti - Third-Party Integrations ## Integrazioni (33 in totale) - 5stelle - Abacus - Abacus POS - Apaleo - Apicbase Restaurant Management - BPL Digital - Cloudbeds - Cockpit IT Service Manager - Combo - Deliverect - Easilys - Flipdish - Fourth - Frontdesk Anywhere - Homebase ... e altre 18 integrazioni ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per panifici](https://www.capterra.it/directory/30529/bakery/software) ## Categorie correlate - [Software per panifici](https://www.capterra.it/directory/30529/bakery/software) - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) - [Software POS per bar](https://www.capterra.it/directory/30897/bar-pos/software) - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [Software per la gestione di ristoranti](https://www.capterra.it/directory/20026/restaurant-management/software) ## Alternative 1. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.2/5 (549 reviews) 2. [Lavu](https://www.capterra.it/software/118828/lavu) — 4.2/5 (257 reviews) 3. [CAKE POS](https://www.capterra.it/software/143463/cake-pos) — 4.6/5 (522 reviews) 4. [TouchBistro](https://www.capterra.it/software/140677/touchbistro) — 3.8/5 (412 reviews) 5. [Epos Now](https://www.capterra.it/software/152638/epos-now) — 3.8/5 (713 reviews) ## Recensioni ### "Best POS I've used" — 5.0/5 > **Ondrej** | *14 aprile 2022* | Sport | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production > > **Inconvenienti**: API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though. > > We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier. ----- ### "LIGHTSPEED" — 4.0/5 > **ELIZABETH** | *8 luglio 2025* | Ristoranti | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: IT IS COMPATIBLE WITH OTHER SOFTWARE. IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES. SIMPLE STRUCTURE > > **Inconvenienti**: LAG TIMES AND CRASHES. BUT THE ON LINE HELP WAS ALWAYS GREAT CUSTOMER SERVICE AND GUIDED US IN THE RIGHT DIRECTION FOR "REPAIRS" AND UPDATES. > > OVERALL VERY GOOD. EASY TO WORK WITH, GREAT CUSTOMER SUPORT AND UPDATES. CHAT WAS TO THE POINT AND CLEAR FOR ANY QUESTIONS AND ACURATE WAIT TIMES. ----- ### "OK but generally disappointed." — 3.0/5 > **John** | *22 aprile 2025* | Prodotti alimentari e bevande | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: Speed. The POS system and printers seem much faster than our previous system. The process of building menu's from individual items once you get used to it is much better than our previous system. > > **Inconvenienti**: Several disappointing items. The set up process was slow and tedious. Response times from the set up specialist and sales person were slow. Usually one to two days by email. Never phone calls except for one onboarding phone call. This made the learning curve difficult. Printing: The system uses a LOT of paper. There does not seem to be many options for controlling how things print. The kitchen tickets have few configuration options which can make them difficult to read. Voided tickets are extremely lengthy. Receipts from credit card transactions have a lot of unnecessary information which leave them confusing to the customer. The system automatically prints new receipts every time a tip is entered even at the end of the night. Wastes lots of paper. Generating a "take out" order is tedious. You either have to add a customer profile which is a lot of steps or you can add simple name but doing that changes the order to a dine-in order which then requires more steps to set it back to a take out order. Menu's: very limited options in laying out menu's. You can re-order menu items but not actually place them on the menu. In our previous system we could put similar sandwiches for example in a column on the screen making it more intuitive. Credit card transactions: This works well but requires multiple steps to get through the transaction. There seems to be no way to streamline this. Part of our business is a lot of simple walk up - take away orders. These extra steps slow down our lines. Customer self pay at the table: something we hoped to use but their version leaves too much room for errors so we won't use it. Most other systems we looked at put a QR code on the receipt for the specific receipt. This system uses QR codes for a table. It leaves too many possibilities for errors if a customer changes tables. It really should be specific to a ticket/order. 3rd party delivery integration: Integrating with delivery platforms like uber, doordash, grubhub and others has remained very difficult. The integrators they work with have been poor or non-responsive. Lightspeed has provided no help in getting a good integration to work. Order Notes and Item Notes: Their system is very clumsy and difficult for the kitchen and front of the house staff. Instead of allowing actual notes on items or for the order itself they make this work by using additional items which can have the names changed. It works but is just not simple. End of the day Cash reports are extremely confusing and don't really seem to make sense. I'm still now after a month of using them trying to figure out how to accurately match the cash in the drawer with the report. Refunding a credit card: Except for same day transactions there is no way to refund a credit card on the POS. The only option is through the back office website which requires a separate computer and separate access. So for example if a customer comes back the next day and indicates an error on a receipt, someone in the restaurant can't easily do it without going to the back of the house with a computer screen. > > Not the worst but certainly not a great experience so far. I'm being hopeful they will correct some of the issues or shortfalls. The implementation process has been very much on their terms. They have been very nice but the process has been slow and difficult and has put a lot of responsibility on me and my staff to learn how to configure and use the software on our own. Training videos are OK but only touch the surface. Getting answers to specific issues or ways to accomplish things is very slow. Honestly if I was starting over I probably would pick a different system but I'm this far along so I'm hoping they will make improvements moving forward. ----- ### "Simple POS not very powerful" — 3.0/5 > **Giovanni** | *5 gennaio 2026* | Industria alberghiera | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: It is simple to use, team members can get used to it quickly, it covers the basics for a POS. The Lightspeed Payments are good, with nice rates > > **Inconvenienti**: It is not personalizable; if it doesn't include functions that you need, it is VERY hard to have them implemented. They also add and remove functions without communicating it. > > The user side for POS is fine, but the back office and management is not great; it is difficult and without room to customize it. ----- ### "Happy with lightspoed" — 5.0/5 > **Jaxy** | *10 maggio 2025* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Training was efficient and professional, Representatives were great to work with . Has functions that will help us grow and not move to another pod. > > **Inconvenienti**: So far no complaints. Everything seems to work great for us. This system will help us grow our business > > Great so far\! Professional staff, great training, has been very accommodating. \[sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and very patient\! ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/211849/lightspeed-resturant?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/211849/lightspeed-resturant) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Dati strutturati