Recensioni su White Label Loyalty

Premiere Rewards Partner

Aspetti positivi:

The team over at white-label loyalty (WLL) is top notch! When integrating their products in to our deixa.io web3 platform, their team provide world class support. From being available on short notice, understanding their api, onboarding brands, utilizing their system to onboard customize offers, or assisting in strategies for ensuring users uuid in our system can also be recognized in their system, the WLL team was prepared to handle all of our use cases with extreme efficiency.We are building a company that gamify users actions with Rewards and WLL team is the team we have identified to partner with us on our journey. We highly recommend WLL and are honored to be working with such a professional team!

Aspetti negativi:

There is not a sandbox list of brands that we can use during testing, to test the gift card or voucher code url. This is an easy fix that I'm sure they will improve now that we have added this feedback.

Great platform with nice people

Commenti: Overall its been a positive experience, there's been a few learning curves and workarounds but in a nutshell i would say the app has worked very well and done what we intended to do.

Aspetti positivi:

the ability to have a bespoke app with access to an online portal that i can implement changes at any time

Aspetti negativi:

some of the reports information is a little restrictive, i would like to be able to pull more core data

Quick deployment

Commenti: Really positive - fantastic team, very reactive

Aspetti positivi:

Great hub of content and information to build a good knowledge base

Aspetti negativi:

After looking at one entry it would take you back to the start rather than latest page

A great loyalty partner

Commenti: They are a great company to work with and a really great partner to enable an organisation to grow their loyalty programme for both customers and staff.

Aspetti positivi:

The account management service allows prompt and efficient resolutions to any challenges faced and they also help to get you the best possible service.

Aspetti negativi:

Sometimes challenges with with voucher supply have taken longer to resolve than hoped causing some challenging situations with our customers.

Great software with all the right features and benefits for users. Easy to use with great aesthetics

Commenti: The overall experience has been good with a good working relationship.

Aspetti positivi:

Easy to use and possibility to customize to meet the needs of users

Aspetti negativi:

The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.

State of the art loyalty platform

Commenti: WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.

Aspetti positivi:

Ease of use, smooth implementation, and wide use case coverage including being at the forefront of market movements, eg. ready for the Metaverse.

Aspetti negativi:

Not a big/well-known brand so had to do heavy due diligence process prior to selection.

It really works and offers possibilities for deeper insights

Commenti: The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.

Aspetti positivi:

The SW is very intuitive, easy to use, flexible/adaptable

Aspetti negativi:

Segmented approach to users (reward scheme and communication) would be great!

Great support throughout and ongoing

Aspetti positivi:

The team is always on hand to support, answer any questions you have, and flex with you to make the end result exactly what you want it to be. As it was a learning process for us as a business having never dealt with apps before, there were some elements we were uncertain of going into it, but WLL worked with us throughout to make changes, additions and improvements to get it to where it needed to be.

Aspetti negativi:

Some elements of the back end can be confusing to use (for someone with no app/developer experience) however the team is always on hand to answer any queries, provide guides, or set things up for you so not an issue really.

An excellent experiance with White Label Loaylty

Aspetti positivi:

Easy of use, clarity, simple integration, API first

Aspetti negativi:

A few features are missing on the multi-tannet management side. But ELL are working on it

Wavin Rewards App

Commenti: - Very good experience with the whole team - from buying to onboarding and launch
- Received knowledgeable feedback and advice throughout the process
- The solution makes it really easy to launch a loyalty program
- Continuous support included & ticketing system works well
- Customers really enjoy the program

Aspetti positivi:

Flexible, modular solution that fits my company's needs - Easy to use admin console to manage the program - Out of the box solution that is branded to your needs - Cheaper solution without the cost of development - API-first so easy to integrate - Good reporting and analytics available - Very professional and friendly team to work with - Technology get constant updates & improvements

Aspetti negativi:

Like most digital platforms there is a learning curve and understanding the functionality requires a little guidance and tuition.

Best Loyalty program for your business

Commenti: My overall experience using White label loyalty is good so far along with integration with other systems like Lytics, Iterable are easy. I will definitely recommend this.

Aspetti positivi:

Ease of use. Linking of events with reactors are super helpful which can directly link with user's points.

Aspetti negativi:

From user interface, all looks good however from API point of view, event filtration does not work on payload and we can't edit the events

Great service

Aspetti positivi:

The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy

Aspetti negativi:

I think contract management could be improved at WLL side

Straightforward solution

Commenti: Very positive.

Aspetti positivi:

We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use. From an admin perspective - it is also helpful and uncluttered.

Aspetti negativi:

As with all integrations - it is important both sides understand the capabilities/limitations of existing/new systems.