Recensioni su Tookan

Fondamentale per il lavoro in ristorante

Aspetti positivi:

Mi trovo davvero bene con questo software, mi aiuta ogni giorno con il mio lavoro in cucina

Aspetti negativi:

Devo dire che non trovo grossi difetti, uso solo le funzioni base

This is an awesome for taxi booking

Commenti: I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Aspetti positivi:

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Aspetti negativi:

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Cost Effective Software

Aspetti positivi:

Relaible platform for delivering our products.Order tracking is ver easy.It saves time & effort.

Aspetti negativi:

Need to improve customer support services. They aren't a flexible customer support.

Tookan User

Aspetti positivi:

The app is great and easy to use and modern

Aspetti negativi:

uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders

Tookan Review

Commenti: Overall good experience.

Aspetti positivi:

The well designed dashboard, and menus intuitive menu layouts make for easy operations. Role based access allows admins to create teams based on responsibilities. The API

Aspetti negativi:

Certain features require more work with the dev team to get working properly. However, the support team does help, as well as the community where you are able to ask questions from experts.

Great software for logisitics and delivery

Aspetti positivi:

Easy to setup, lots of functionality, good support.

Aspetti negativi:

Can be a little slow to update and a touch glitchy at times.

Please do not waste your time or money

Commenti: Horrible. It was an absolute mistake. Especially if you get [SENSITIVE CONTENT HIDDEN], he is a joke.

Aspetti positivi:

We were on Tookan for the longest time, and I would advise everyone to not waste their time! Tookan was an absolute joke. Don’t waste your time or money with this subpar platform. [SENSITIVE CONTENT HIDDEN] was a joke. [SENSITIVE CONTENT HIDDEN] was horrible. IF YOU’RE LOOKING FOR A SERVICE GO WITH ONFLEET! I cannot stress this enough.

Aspetti negativi:

NOTHING. Tookan is an absolute joke of a platform. Absolutely horrible, and the staff/service is a complete joke.

Alternative considerate: Onfleet

Perché passare a Tookan: NO. Go with OnFleet. I guarantee you’ll be better off

Do not try Tookan is a scam

Commenti: They Bills a lot and no delivery. They keep asking for money each time you contact them and they do NOT deliver anything they promised. They do not respond on queries for weeks. its a stress to deal with this company. Engage them at your own risk

Aspetti positivi:

I like nothing about this company, NOTHING

Aspetti negativi:

NOTHING AT ALL. They deserve no single star and they are useless.

Avoid at all cost!

Aspetti negativi:

They will illegaly accuaire your CC information to charge you for services they never provided. AVOID AT ALL COST. Look for the lawsuits that are currently going against them! Look in facebook for "JungleWorks bad expirience blog"

Avoid ! After you make the payment you have no support

Commenti: Started in january 2021... with a promise of 14 days deploy, after 6 month still no app deployed, no one was answering to enquiries. Zero support even a guy on the group was crying out loud he thinks to kill himself because he spent all the money and this jungle lying still didnt deliver what they promised after 8 months.

Aspetti positivi:

Looks very good and promises to be all what you need to deplay an delivery business, but after you pay, the hell starts, no answer to enquries.

Aspetti negativi:

The whole organization is money driven, after they trick you and make the payment, they don't care.

Tookan

Commenti: Works for my needs. I really would like to stay with them if optimization wasn't so expensive as an add on.

Aspetti positivi:

I like that this software is affordable and offers pricing based on number of task or number of team members.

Aspetti negativi:

Optimization isn't accurate There is a lot of need to data entry as some of the customers don't auto populate While support is very kind, the timing of when they call is never good. Notifying customers before trying to reach us from an unrecognizable phone # is problematic. To many add-ons in the Marketplace that are duplicating in scope

Cost effective software

Aspetti positivi:

Their dashboard was awesome.veey use friendly software. Integrating with another software is very simple.Free add-ons most important thing.customer support also good.veey cost effective software compared to other.

Aspetti negativi:

I don't have any issues with tookan.and also they giving a lot features.

What's gone wrong?

Commenti: No issues for over 3 years now tookan manager is not working on 4 different Samsung devices.

Aspetti positivi:

Used to worrk well and was easy to use.

Aspetti negativi:

Not working as it should and no contact from tookan support.

Horrible for anything useful, OK for a very small business with limited needs

Commenti: It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Aspetti positivi:

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Aspetti negativi:

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue. You ask service to help out and they'll "get to it". They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers. The booking forms? Barely even works half the time. Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!

Alternative considerate: Onfleet e OnTime 360

Perché passare a Tookan: It was the first one I looked at

Very satisfied

Commenti: For me is the best option in market.

Aspetti positivi:

My experience with the software is pretty good. We are working together for more than 10 months and the results are doing great. The software is complete and very well developed , but the most important and what we must value is the support given. The people around the platform are amazing and we feel like we are in same team. In Venuxx we feel that people from tookan team think as Venuxx’s owners too - and this is very hard to find these days

Aspetti negativi:

- There are no many customizations as we wanted. - The customizations are little expensive

Incredible team support and perfect software

Commenti: I am having an e-commerce and on-demand delivery company. The software is up to my expectation.

Aspetti positivi:

The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company. The scalability of the software is another good feature though limited.

Aspetti negativi:

The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better. The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact

Great product with amazing support

Commenti: The Tookan team is amazing and the product is very powerful. We have looked at more than a dozen other products and believe Tookan is the best product out there.

Aspetti positivi:

Our most important feature was the ability to white label. We also wanted feature-rich product out of the box that can be customized. Tookan satisfied all of our requirements and the team is amazing.

Aspetti negativi:

Our requirements are becoming more complex which will require a significant amount of custom development and dedicated instance. The cost for this will be high, but it will still be much lower than if we were to build our own. Our recommendation would be to allow for more customization regarding the task functionality out of the box. Offering different templates for the agent app would be cool too.

Great plataform!

Commenti: I use tookan as the point of sale system for my business.

Aspetti positivi:

I like to have my shipping information on a single platform and have quick communication with my client.

Aspetti negativi:

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Alternative considerate: Zapier

Perché passare a Tookan: for the sms and map settings

Best Routing Software for My Business

Commenti: I've made various suggestions to them as I have used the program and they have made improvements for options we have needed.

Aspetti positivi:

I really like the route optimization, the batch upload and the drag and drop of the stops in this program.

Aspetti negativi:

I would really love to be able to export a hard copy of my driver's route for them to have in the vehicle with them.

Best App for deliveries business

Commenti: I have better control over my deliveries and better customer satisfaction

Aspetti positivi:

What I really appreciated was the fact that I could buy and whitelabel. In addition all the available functions are not really necessary in my case but I had to add more and they did. The level of customer service is very high. They often call to see if everything is going well and if I had any bugs.

Aspetti negativi:

Nothing for now a part some delay sometimes when you need to add some feature.. but it's something normal

Great Software

Commenti: Overall, the software has been great to use and the customer service has been helpful.

Aspetti positivi:

The software is super easy to use on the administrative/dispatch and driver interfaces. I also like the notifications that can be sent to customers keeping them abreast of the location of our drivers.

Aspetti negativi:

The software can be slow to update times during daylight savings time. I also wish we could have multiple notifications based on company needs.

Best delivery software

Commenti: It has been a good support to my business and hope it develops and get integrated with other systems.

Aspetti positivi:

Simplicity of use. Drivers can learn it very fast. Monitoring the drivers location.

Aspetti negativi:

Can’t save 2 locations of the same client. Also, can’t have 2 numbers of the same client.

Routing Software works well

Commenti: excellent

Aspetti positivi:

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Aspetti negativi:

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Great software

Commenti: Great!

Aspetti positivi:

Easy to use and integrated well with other apps.

Aspetti negativi:

Nothing, we have only enjoyed using tookan.

Tookan review

Aspetti positivi:

Live tracking of agents and location amd easy dash board

Aspetti negativi:

Difficult to get invoice in does not exist