Recensioni su EZBIS

I have been using EZBis for over 20 years and they still surprise me with their innovative updates

Commenti: electronic billing right now- going to implement the treatment notes next, and get more familiar with the other software options.

Aspetti positivi:

It is easy to understand & use, and customer service reps are always patient and helpful. They are always creating new ways to help the doctor & staff do thier jobs more thoroughly.

Aspetti negativi:

It takes a few tries to be able to implement something new- I am not good with 'computer language' so I have trouble finding the right areas on my computer to transfer files to.

Great software

Commenti: Great, easy to use, affordable, functions really well in every area of our clinic.

Aspetti positivi:

Easy to use, great price, can add on as needed

Aspetti negativi:

Paying for customer service, not terrible get updates with that too

Change a couple of things

Aspetti positivi:

When beginning my practice 17 years ago it offered everything I needed and insurance companies expected

Aspetti negativi:

New additions cost monthly. That I can't access my system away from the office without losing my desktop.

Excellent Customer Service

Commenti: We have been loyal to EZBIS for over 25 years because of their great customer serivce.

Aspetti positivi:

I don't have to call often, but when I do have questions the support team is always fast, friendly and very helpful.

Aspetti negativi:

I wish the extra modules were not so expensive to upgrade to. And I do wish they still did in person training seminars.

Easiest Software and the Could Option is sensational.

Commenti: I have worked with EZbis since the 1980"s and this product has been so advanced and is a one stop shop. Billing -Collections, Front desk signing in electronically, working with the credit card company with ease via Front desk and Batch entry, letters, texting, reminders, and most of all verifying insurance instantly. The reports and statistics are outstanding as well so that the doctor can see what he doing monthly. The inventory scanning and using barcode scanner is fabulous as well..

Aspetti positivi:

The ease of use and the functionality that EZ Bis offers is outstanding. The Cloud version is hands down the best option. Billing and Collections has been simplified and makes the product simple to use and teach. There are many software programs on the market and this one for our doctors office has been fantastic! We are looking forward to even more advancements in the program. There is no reason not to use this product and EZ Bis support- No excuses! This will help any business stay over 90% collected as well.

Aspetti negativi:

I only wish that there was a Doc-u sign availability so that the docs could import their forms the way they like them and we would have the patients sign them and interface, then we could load them directly into the account.

EZ Bis Review

Aspetti positivi:

One of my favorite features is the group scheduling option. We have treatment plans that can be three times weekly for 4-5 weeks and the ease of scheduling all the appointments of once is very efficient.

Aspetti negativi:

There are two areas specifically I would like to see improved upon. One is when entering patient medications into EHR the list of medications is MG specific and MANY MANY of our patients NEVER list that and typically do not even know themselves. It would be nice if there were just an option with the name of the medication only and also you cannot move forward until the date medication was started was entered that is another thing patients do not always know. If that was just an option to enter and not a requirement it would make entering the information much more correct. Also in the EHR there is limited space for symptoms and you cannot remove any symptoms to make room for new ones if they have been used. Specific to us there may have been used once many many years ago but we know we do not use it, it would be nice to be able to remove to make room for symptoms that need to be added.

EZBIS software

Aspetti positivi:

Consistency of product evolution as industry changes, along with ease of use.

Aspetti negativi:

Having to change posting date if multiple work stations are using a different posting date.

EZ Biz is the best!

Aspetti positivi:

It is easy to use and navigate. You can pull any report with ease and it be accurate, that saves me so much time. I have used other EMR's in the past and EZ Biz is by far the best! It is easy to use, customer service is always professional, polite, and helpful. Also, there are no long wait times when you run into any issue, which rarely happens, but when it does it is fixed ASAP. They even help train you when you hire a new employee if you need. I wish I could give them more than 5 stars!

Aspetti negativi:

Maybe, sending the records to the clearinghouse, Infinedi. But it is ok, but if I had to chosse that would be what I'd say.

EZ Bis Review

Commenti: It has overall been a good experience. When we first started using EZ Bis it would have been very helpful to have been told to get both Front Desk and Collection Desk modules at the very beginning. Have to change to OPEN ITEM accounts a couple of years later when we added Collection Desk was a bit complicated, especially reconciling the old insurance claim information.

Aspetti positivi:

Being able to call and speak directly to customer support is extremely helpful!

Aspetti negativi:

When using the Front Desk or Collection Desk modules, it would be very helpful when exiting from a patient's account and searching for another patient with the Select Patient search window, that it would go DIRECTLY back to the same letter of the last name of that previous patient. Example if the last name begins with S, when exiting that patient's account, the window should go directly back to the names that begin with S. This especially occurs when reviewing ERAs because they are listed alphabetically.

EZBIS now and in the future

Aspetti positivi:

I believe customer service is the number one thing I value the most regarding EZBIS. We are currently working with EZBIS to implement our office soap notes electronically into the patients account within the EZBIS program so that we will be able to send them with electronic billing. EZBIS is open to new ideas and allows our office to grow and improve with the program.

Aspetti negativi:

I would like to see some improvements under the conditions tab. When I enter an updated diagnosis that is dated, I would like for it to automatically be applied to the patients date of service and each procedure as it relates to the corresponding date of diagnosis. As the program operates now I have to manually add the updated diagnosis to each procedure from the date of the diagnosis to present.

our review

Aspetti positivi:

the ease of working within the program.

Aspetti negativi:

When printing billing statements a feature that would help is to be able to sort out certain patients, or a certain price range that we don't want to print out. We have an issue that the program shuts down ALOT every single day, it becomes cumbersome to log in every few minutes, especially when we have a patient in front of us.

Chiropractic Clinic Review

Commenti: Overall the experience is great and I would recommend.

Aspetti positivi:

EZBIS software is by far the easiest billing software I have used in the over than 25 years of medical billing.

Aspetti negativi:

No cons-The customer service you receive is awesome.

EzBis Software Review

Aspetti positivi:

Great customer support. Able to speak directly to representative with short holding times.

Aspetti negativi:

Patient search need to be better along with easier movement of scheduled patient to changes in time and date.

Ezbis

Commenti: We use the appointment system that send reminders to the patients via there cell phone. This has helped with out retention and patient compliance.

Aspetti positivi:

I purchased Ezbis years ago and this is one of the Software programs offered to the Chiropractic Profession that has been able to adapt and grow with the many changes that our industry has to comply with government regulations. e.g. Hippa Soap Notes, and Electronic Billing to name a few.

Aspetti negativi:

As with any program, there is always room for improvements. Ezbis has been always open to suggestions that make the program more adaptable.

EZ Biz Review

Commenti: Have enjoyed working with EZBIZ software & Customer Service. No frustrations other than when it glitches and is down at times.

Aspetti positivi:

The Customer Service reps are EXTREMELY friendly and very helpful. Especially [sensitive content hidden]! There is no question she can't answer. She's the absolute BEST! If we have things we want that the software can't do, they are willing to submit for consideration of adding options.

Aspetti negativi:

When it glitches and goes down for a bit.

EzBis

Aspetti positivi:

The program is easy to use and great for admin use as well as ehr for the doctors

Aspetti negativi:

Nothing we really don’t like. Any issues we have had we were able to get help quickly to fix them

long term user

Commenti: Customer support has been good. I use it very sparingly. email support is free, but there is generally a time lag with this . Phone support is more immediate for critical issues.

Aspetti positivi:

My favorite part of the program is the survey generator, it is an older DOS logic set up but once you learn it's quirks it is really useful. aI use it weekly to check claim information and sentimental emailing lists mailing. looking up lost patients and tons of other details.

Aspetti negativi:

I ran into a bunch of issues on electronic claims process in 2003. IT put me out of business and lost thousands to unpaid claims continuing to be lost is the "system". Started back in years later and went cash and haven't looked back.

EzBis review

Commenti: Excellent for the past 37 years.

Aspetti positivi:

I purchased the software in my 1st year of practice 1986. I have seen the many upgrades and improvements. The service support is what keeps me with the company. Hands down the best price and the best service in the industry.

Aspetti negativi:

No cons notes. All positive and great products.

My EZBiz Family

Commenti: I am new to the ins and billing world and have had to reach out to WZBIZ Customer Service often. More than once a week and at times more than once a day. Not one person has seemed bothered. Only helpful This system is as user friendly as it gets. I can not say enough how much I appreciate this team and enjoy this company.

Aspetti positivi:

Everyone I have spoken with has been so helpful and patient. Very informative, user friendly, professional and with a welcoming tone and whit that has been much appreciated. Outstanding customer service. Can not say enough about that.

Aspetti negativi:

I honestly can not say there is anything I have found to speak negative about. This system is very practical and user friendly. The customer service is top notch. Out of 10 its an easy 11 for me to rate my experience.

Easy to use. Great customer service.

Commenti: Pleasant.

Aspetti positivi:

It is easy to navigate and quick to learn how to use.

Aspetti negativi:

I wish there were multiple options for appointment reminders and I wish it continued to remind people of their appointment even after they confirm.

Best Software for Chiropractors

Commenti: I have been using EZ BIS for over 16 years now, sometimes for different offices that used to use something else. EZ BIS has never let me down. From the beginning when I had so much to learn they were there and helped me so much. Especially with all my claim issues. They have a great team and their customer service is off the chart.

Aspetti positivi:

I love you can sit down with a New Employee and within Minutes, they have the basics to go into the program and see what they need to. Within three days they are moving around in EZ BIs with ease. They work hard to make sure you are compliant. If there is a box to fill out. FILL IT OUT. It is there because it is needed and makes sure you have what you need.

Aspetti negativi:

Health Insurance is changing to fast. We now have clever underwriters who write out things, or apply ded to one service and not another, or copay to one service and co insurance to another. Soft max. Hard max. I think for all the changes we could use a box to explain a little better in General screen but for now we will just go put it in memos. (but EZ bis will be all over it soon.)

Overall 4.5 Stars

Aspetti positivi:

Overall it is easy to use, linking family members for ease in billing/collecting, multiple users can see into the same patient file at the same time, merchant account can be linked directly to the patient file for ease of payment application

Aspetti negativi:

Need online access to the notes and appointments

My opinion

Commenti: The support team is top notch even when I ask the same questions a call.

Aspetti positivi:

The ease of the product features. Helpful support system

Aspetti negativi:

No enough recent /current training modules

Middle of the Road

Aspetti positivi:

Ease of navigating through the schedule.

Aspetti negativi:

The software is application based and not web based.

Great Chiropractic Software!

Aspetti positivi:

EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system. The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.

Aspetti negativi:

Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.