Da 18 anni aiutiamo le aziende
a scegliere i migliori software

Recensioni su The Nortridge Loan System

Informazioni su The Nortridge Loan System

Software per la gestione dei prestiti di livello enterprise che consente di avviare nuove linee di prodotti di prestito, entrare in nuovi mercati e automatizzare le attività di routine.

Ulteriori informazioni su The Nortridge Loan System

Aspetti positivi:

I use this software to bend down the cost curve during our rapid period of growth.

Aspetti negativi:

There is a lot of documentation stating that parts of the system work. But when trying to use it, I run into errors or things don't work as they say they are supposed to.

Valutazioni di The Nortridge Loan System

Punteggio medio

Facilità d'uso
4,1
Servizio clienti
4,3
Caratteristiche
4,3
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,3/ 10

The Nortridge Loan System ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 80 recensioni degli utenti di Capterra.

Hai già usato The Nortridge Loan System?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (80)

Mike
Mike
Director of Backend Servicing (USA)
Utente LinkedIn Verificato
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

New to the system, still learning what it has to offer.

4,0 5 anni fa

Aspetti positivi:

Very flexible and easy to customize without expensive IT resources.

Aspetti negativi:

Some weird way to accomplish some of the automations or rules

Jeremy
IT Manager (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very powerful Loan management software

5,0 5 anni fa

Commenti: The ability for us to create our own custom platform to manage loans is great and the support has been amazing.

Aspetti positivi:

NLS is very customizable down to the field level. You can add scripting to many areas allowing you to create a powerful user platform to serve your needs

Aspetti negativi:

Upgrades can be troublesome depending on the level of customization done. It requires much testing in a development environment.

Dan
Developer (USA)
, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Poor Support & Lacking of Knowledge of Their Own Product

1,0 6 anni fa

Commenti: This company attempts to make themselves look big and like they can handle big business, but when it comes to true support they cannot keep up.

Aspetti positivi:

Better than having no account management software. I'm sure if you are just doing automobile or home loan financing, it probably works fine.

Aspetti negativi:

Their User Interface is ancient and is not awful to use, but it's certainly not easy. I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. Our software developers have found multiple bugs in their product and when we report them they either try to argue that it's not a bug or they take 6+ months to fix the bug. - NortRidge's support of their NLS product is horrible. * I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup. * We use their report server product (which is just a replicated MSSQL database) on their hosted platform and one time they moved it to a new server without telling us and changed the database path without telling us. Our internal manager asked them multiple times if their update would require and username, password, or server changes and they kept telling him 'No'. * They will only do software updates during standard business hours, so they have to take your business offline while they do it and you have to pray they don't cause new problems after the software updates are done. We most certainly had issues with bugs or problems after an update and they don't have a rollback process.

Carolyn
Project Manager (USA)
Servizi finanziari, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Review

4,0 5 anni fa

Commenti: The overall experience has been amazing! The Nortridge team has been awesome to work with, and we truly feel they are concerned about our overall needs as a company to not only maintain but grow into areas we weren’t able to in our legacy system.

Aspetti positivi:

The ability to customize almost everything

Aspetti negativi:

The limited options on branch security and reporting.

Joel
COO (USA)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Nortridge for Loan Servicing

5,0 5 anni fa

Commenti: Outstanding. I was able to bring up one seat when my business was small, and grow that easily and cost-effectively. The system is highly stable, well supported, and easy to integrate with and easy for collectors to use.

Aspetti positivi:

Ease of reporting, ease of setup and change management, outstanding loan accounting capabilities, value

Aspetti negativi:

Most CFOs would love to have a GL module

Jeremy
General Manager (USA)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Nortridge for Loan Servicing

5,0 5 anni fa

Commenti: We are an indirect auto lender and NLS serves all of our needs at the present time, as well as far more options than we are utilizing at the moment. We look forward to growing and future implementations with NLS.

Aspetti positivi:

NLS requires extensive pre-planning to migrate and onboard data. This is a time consuming and detailed process. Once running, the software is unimpeachable in it's accuracy for account management and payment processing/tracking. There is ultimate flexibility with the system, so much so that it's difficult at times to conceptualize all the available options, but levels of assistance at Nortridge from support through the consulting team do offer excellent guidance with navigation and implementation of features.

Aspetti negativi:

It can be difficult at times to identify the origins of problems which makes fixes hard to implement. The program itself is rarely at fault; with the flexibility offered by the platform we frequently find issues generated by user errors on our end.

Tonja
Director Financial Systems (USA)
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Nortridge Loan System Review from Consumer Finance Organization

3,0 5 anni fa

Aspetti positivi:

The system is highly customizable and easy to use. The NLS development and support teams are very responsive and willing to work with your business needs.

Aspetti negativi:

The system is highly customizable. Many basic features that I feel should be part of a financial servicing system must be customized in NLS or performed outside of the system. NLS has recently incorporated in later releases but we have not been able to halt our customized processes and implement the new functionality. Reporting is not great. Most of our reports have been written to run outside of NLS with custom scripting.

Danielle
VP Data Analytics / Project Mgmt (USA)
Servizi finanziari, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Nortridge Eval

5,0 5 anni fa

Commenti: Our experience has been fantastic, especially the consulting team and core development team. The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.

Aspetti positivi:

NLS is a very powerful tool flexible enough to customize through scripting at so many places to prevent user error and ensure data integrity. The Nortridge staff has been phenomenal during our setup and conversion.

Aspetti negativi:

We struggle with limiting what our users see. The software is so powerful and has so many options, but those options can be a little overwhelming our day to day users. More options to hide Core fields would make this easier for our users.

Steven
Sr. Project Manager (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NLS System

3,0 5 anni fa

Commenti: The largest problems we are having as a licensed user of NLS is latency between using the application an it communicating with the server. The latency is the biggest complaint among staff, and there seems to be no readily available solution to fix this without going higher and higher up the chain of command.

Aspetti positivi:

The customization of the software was the key selling point for my company. It has a plethora of features, and I know that we are not using it to its full capabilities.

Aspetti negativi:

Customization feels like it has a barrier to entry. The programming languages are not made apparent up front, and the APIs documentation is difficult to find and sometimes lacking in detailed information.

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NLS Review

4,0 6 anni fa

Commenti: My personal experience with the Nortridge Loan System has been very positive. This experience includes direct communication with those within Nortridge who lead the development and consulting teams. They are all very professional, approachable and easy to work with.

Aspetti positivi:

- Ease and flexibility of system configuration - Ability to integrate to other systems, extract data, etc. - Ability to customize workflows within the system

Aspetti negativi:

- Sometimes functionality that your business doesn’t need can confuse new users

Sharla
Portfolio Manager (USA)
Servizi bancari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Craft3 feedback

4,0 5 anni fa

Commenti: I enjoy using the system though many others in my company are frustrated with the perceived limitations and the challenges with support.

Aspetti positivi:

The flexibility of servicing complex repayment structures.

Aspetti negativi:

The steep learning curve, not very user friendly and there is a gap between client support and user language.

Chris
Servicing Manager (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NLS Review

4,0 6 anni fa

Commenti: Stop interest automatically even then though the maturity date is set.

Aspetti positivi:

User friendly for posting payment transactions. I like the new look in the switch NLS.

Aspetti negativi:

Each time you make a change, you are required to restart.

ANH
IT MAMAGER (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

FLEXIBILITY

4,0 5 anni fa

Aspetti positivi:

THE SOFTWARE IS VERY FLEXIBLE AND EASY TO CONFIGURE. IT HAS MOST OF THE FUNCTIONALITIES THAT AN AUTO FINANCING COMPANY NEEDS.

Aspetti negativi:

THE TASK FUNCTIONALITY. IT'S VERY SLOW WHEN LOADING A TASK

Lee Ann
Port. admin (USA)
Servizi bancari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Nls

4,0 6 anni fa

Commenti: Good experience. Looked at other programs, chose to stay.

Aspetti positivi:

Functionality and flexibility of reports...and loan setup

Aspetti negativi:

Some reports need more options to add...more udfs

Carl
Manager (USA)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Amazing

5,0 6 anni fa

Aspetti positivi:

The flexibility of the software across multiple portfolios

Aspetti negativi:

I don’t have one, seriously. The system is light years ahead of the competition

Deborah
Director of Lending (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The Nortridge Loan System Review

5,0 6 anni fa

Commenti: Very good. Good support, good tools like the videos and great training via WebEx. Our reps have been great.

Aspetti positivi:

Software includes a lot of functionality which, if we can use effectively, makes it replace the need for multiple software programs.

Aspetti negativi:

All of the functionality makes it a little complex when starting.

Renee
COO (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

NLS Review

4,0 6 anni fa

Commenti: Wonderful customer service.

Aspetti positivi:

Open environment. Customization options.

Aspetti negativi:

Accrural crashes. Speed of front-end user experience.

naomi
controller (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

NLS review

4,0 5 anni fa

Aspetti positivi:

The flexibility is second to none. Most everything can be customized.

Aspetti negativi:

The flexibility can be overwhelming. It is pro and a con both.

Gail
HEAD OF PORTFOLIO SERVICES (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

NLS

4,0 5 anni fa

Aspetti positivi:

FLEXIBILITY. VENDOR SUPPORT AND KNOWLEDGE.

Aspetti negativi:

COMPLEXITY MAKES SETUP A CHALLENGE TO MEET REQUIREMENTS

Mike
Vice President, Loan Operations (USA)
Servizi finanziari, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A Base Case

3,0 6 anni fa

Aspetti positivi:

Overall easy use for end users, system is pretty straightforward, no major frills, functional

Aspetti negativi:

Lack of integrations; if you are using an add on that is outside of their scope you are largely out of luck

Kellen
Marketing Coordinator (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Nortridge Rules

5,0 5 anni fa

Commenti: My experience with Nortridge has been nothing but excellent for our collection suite of tools.

Aspetti positivi:

Ease of use and the native integration to Payix products

Aspetti negativi:

Nothing is wrong with the system. If i had one suggestion i would change the design of the layout.

kyle
COO (USA)
Servizi bancari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Configuration over customization

4,0 6 anni fa

Aspetti positivi:

Ultimately configurable, flexible. Affordable, Not inexpensive or cheap Excellent Consulting services on start up

Aspetti negativi:

Implementation was a significant amount of self discovery New features and some QA issues in our release Support can be an issue on specific issues

RuthAnn
COO (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Data heaven

5,0 6 anni fa

Commenti: We have total transparency to all actions on every loan. Having an audit trail has been everything

Aspetti positivi:

I can report on every field on demand in real time any time I want

Aspetti negativi:

RDC. This needs to move to a web based application asap

Jaimie
Director Loan Operations (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

New User

5,0 6 anni fa

Commenti: new user for loan servicing, we love it, thank you

Aspetti positivi:

we are able to gain efficiencies back into our process

Aspetti negativi:

minor setup issues, but nothing we can't handle

Carissa
Controller (USA)
Settore automobilistico, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Still learning

4,0 5 anni fa

Commenti: So far so good

Aspetti positivi:

So far with my limited use, it appears to be more user friendly

Aspetti negativi:

Standard reports not robust, custom reports needed.