Recensioni su NetDocuments

NetDocuments - Great Cloud based DMS

Commenti: Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

Aspetti positivi:

The whole package exists in the cloud. It just works. Indexing Works. Importing Works. User Management Works. Very little can go wrong as they handle the infrastructure.

Aspetti negativi:

When it does go wrong it can be time consuming to get it fixed. Often the issue requires a patch to their software which can take some time to get and implement from them

NetDocs: the Law Firm organizer!

Commenti: Overall, we love netdocuments. It has been easy to train and implement and we have run into very little major issues.

Aspetti positivi:

Ease of use, link system and functionality.

Aspetti negativi:

Slow file upload with large batches, search function can be tricky.

NetDocuments - document management that works

Commenti: Seamless efficiency improvements are what NetDocuments can achieve, if you work in a legal practice and need document storage and management. Also note that it works best integrated with Microsoft products in my opinion.

Aspetti positivi:

Netdocuments makes document saving, editing, and storage a far more efficient process. 1. Making changes to a document saves a new version and leaves an audit trail, so you can see previous versions and who edited what 2. You can share external links to netdocuments files, which is very helpful 3. The organisation of documents is done very well. The folder structure is easy to read and navigate 4. The integrations with Microsoft products are done very well. It's completely seamless and integrates into my workflow perfectly

Aspetti negativi:

1. The service goes down occasionally, but this is usually resolved quickly 2. To my taste, the UI is a bit clunky in places and things can be hard to search for.

Netdocs is a work in progress in my humble opinion

Commenti: The folks that I have interacted with at Netdocs have been wonderful to work with. That would include the sales team and the support team. I was not happy with the third party contractor recommended by Netdocs who transferred all our data from Worlddox to Netdocs, however, all Netdocs employees have been great. As far as the software itself, it is my belief that it will eventually be a good product, but that a lot of work is needed to get it to the point where I could recommend it to others.

Aspetti positivi:

It is a pretty decent document management program from smaller documents. Would be great for a transactional firm. Support is pretty decedent when they get in touch with you. Usually within a few hours after leaving a support request. Security is great.

Aspetti negativi:

We have had a lot of problems downloading larger videos which were copied over when we shifted from Worldox to Netdocs. We have a dedicated bandwith (fiber over ethernet) which is pretty fast and is symmetrical. Unfortunately, as a PI Firm, larger videos are a very common part of out practice. In addition to the issues with timing out when trying to download larger files, the cost of storage seems to be pretty high. We received a warning about our space utilization shortly after started using their product. Part of the problem that I do not think they advertise is that their OCR creates a second version of the document in order to work. It is my understanding that this doubles the amount of space on their server needed to store your document. I would suggest that whoever gets Netdocs takes the time to confirm whether or not this is the case, and consider this into your cost analysis. Again, if you are not storing larger files, I believe you will be fine. My guess is that Netdocs will address many of these issues, but for now, still experiencing a lot of problems.

One Stop Location for All Documents

Commenti: This is an imminently searchable database to keep all of your documents in one cloud location.

Aspetti positivi:

The program makes it easy to store and organize files on the cloud so you can access them anywhere and at any time.

Aspetti negativi:

Sometimes the tag labeling can be confusing and if something is mislabeled it can be hard to track the document down.

Could be better

Commenti: over all it works, but it would be better if there were more short cuts, (ie drag and drop documents from ND to an email)

Aspetti positivi:

the best thing about net docs is that it is on the cloud.

Aspetti negativi:

Our files in NetDocs are set up by folder structure. When our cases grow, it can get very confusing to see where documents are saved. I find myself having to keep clicking into subfolders. if there are documents in different subfolders but i want to add one document from one subfolder and a document from a different subfolder into an email, i am unable to to do that. when searching for a client file, the matter will not auto-populate if even if you type in the first couple of letters

Best document management system

Aspetti positivi:

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

Aspetti negativi:

Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.

Good and bad

Commenti: Overall have had few issues. Unfortunately the last problem in uploading more than one document took 5 weeks to correct.

Aspetti positivi:

I feel confident our data is secure in Netdocuments.

Aspetti negativi:

Unfortunately my users, paralegals and attorneys do not find the interface usable, or ability to share files externally impossible.

Have to put your documents somewhere

Commenti: If you are looking for a reliable document management system that you can use with no infrastructure cost this is it. It can get pricing based on the use, but it is worth it in the long run.

Aspetti positivi:

-The ability to track version control -Share documents internally & externally -Create folder structures to classify documents in addition to document types -Remote access app -Security

Aspetti negativi:

-When there is a problem or sync issue, there isn't always a reason -Speed sometimes (although this is more likely an internet speed issue)

Powerful and reliable legal-centric document and email management tool

Commenti: Security and collaboration

Aspetti positivi:

Powerful, cloud-based document management system helps our firm effectively store, create and categorize our documents and email. Collaboration tools allow us to easily share individual documents or even entire folders securely with our clients and experts.

Aspetti negativi:

NetDocuments has made big strides in reliability and customer focus and these areas need to continue to be developed as they were not strong suits in years past.

NetDocuments Document Management

Commenti: Overall NetDocuments is a good app with good components. Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error. Either way, they are helpful and get to the root of the problem.

Aspetti positivi:

This is a document management system in the cloud that is very user friendly. it is easy to save documents and retrieve them. NetDocuments has various programs to work alongside the document management system - such as scanning documents and saving them just like a document you had just created, and ndMail, which is a program that quickly and easily save emails to your various files. Their support team is very good and easy to get ahold of.

Aspetti negativi:

3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it. I wish they could just update their files and when we log in we would automatically be logging into the newest version.

Easy to save and locate documents

Commenti: Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

Aspetti positivi:

It's great to be able to associate emails with attached documents directly into NetDocuments for all of my Cases. From NetDocuments, I can pull up any older emails without having to spend time searching through Outlook

Aspetti negativi:

For my purposes, the program works very well. But it would be nice to be able to drag and drop emails to NetDocuments, which would make association even quicker!

Net Docs

Commenti: The overall experience with Netdocs is fantastic except the increasing rates you're forced to pay from the Con section. The other alternative if you are looking for a similar DMS but are in a smaller budget, using Epona from MS and Imanage might be the best gateway before you come into the ND world.

Aspetti positivi:

Fantastic for the Legal Sector for DMS, HYPER secure and great customer service on issues. We've used them for 10+ years and haven't had many complaints with them at all. The best thing about it is they continually improve and produce better and better Intergrations with microsoft.

Aspetti negativi:

The biggest con is the price, you can easily burn a quarter Million on the data storage rates and such easily plus with user licensing, it's mostly due to them being bought by a hedge fund so they screw over everyone with the extreme licensing and piece mealing products that should have been including from the get-go.

Great way to securely share and store documents

Commenti: Our business has many people who all work together on the same projects and this has given us a way to conveniently keep every one up to date by providing updates to everyone almost immediately.

Aspetti positivi:

This software makes it very convenient to keep all documents organized by user or client and has many features which can be used to ensure the security of the documents.

Aspetti negativi:

The search feature can be difficult to figure out the verbiage to use, and if you are searching for a document that you have not been given access to it does not inform you of that, instead it just says “not found”

difficult to use, expensive, but secure

Commenti: Secure, clunky, expensive.

Aspetti positivi:

How secure our files are. Both security and dynamic version management are superb features.

Aspetti negativi:

How clunky and difficult to use it is. Also, how difficult it is to learn, especially the admin side - it's like doing things on DOS - you have to know what you're doing. It's not intuitive at all.

Well worth it

Commenti: Its a great platform that I would recommend to many businesses/friends.

Aspetti positivi:

This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great. Lots of search options if you are looking for a document. Easy to customize the workspace for how you want to use it. You can set up documents as versions, so each time someone makes changes they can save as a separate document so great way to preserve changes.

Aspetti negativi:

Sometimes it has weird glitches, like email integration. But typically customer service is on ball to get it fixed quickly.

NetDocuments

Commenti: Overall, I like the software alot when it is working and Internet Explorer is working.

Aspetti positivi:

We were able to set the matters up the way our paper files used to be organized, so it makes finding documents easier for us.

Aspetti negativi:

it is Internet Explorer based and is not as compatible with anything else (i.e. FireFox, Google Chrome, etc.), so you lose some of the functions if you do not use Internet Explorer. However, Internet Explorer is no longer supported and is not stable. Also, when you have a problem and call customer service the wait is excessively long.

Net Documents - Review

Commenti: - it was overall an excellent experience working with NetDocuments

Aspetti positivi:

- this software has many features available in which integrating with Salesforce and Drawloop apps are one of the key features - the folder view, file managing is brilliantly handled - the support is very helpful and supportive

Aspetti negativi:

- the pricing can be reduced - can improve more features and backend viewpoints

NetDocuments-Ease to use

Commenti: As I am involved in international trade Legal services, I am able to use Netdocs to undertake efficient document management which can be undertaken through creating different folders, and managing those folders event remotely internationally.

Aspetti positivi:

That it can be accessed from out of office, and very user friendly for document management, which in the legal services field is a must.

Aspetti negativi:

The only con it has that it doe snot have an in-built features to compare different versions of the documents. We got to use another software app to do that.

Great for Document Management

Commenti: I would recommend it. It is user friendly and I like how it organizes documents

Aspetti positivi:

This program is great for document management and collaborating with team members as I can email links directly to documents to team members for review. The system is effective in organizing file documents and I use it daily, all day.

Aspetti negativi:

There are certain bugs that keep popping up. Document preview is slow to load and sometimes is unavailable for me.

A helpful file storage program

Commenti: A program that helps me securely manage my documents at work .

Aspetti positivi:

The file organization is next-level .You can setup your folders in any way you want , add notes on files as needed or even link them to photos .Our email server gets overloaded easily and we regularly have to clear your inbox .I like that I can also use NetDocuments to store important ,older emails .

Aspetti negativi:

Integration with other programs is lackluster .You cannot collaborate on files with other people ,except on designated areas. You cannot run multiple versions together and are stuck doing one thing at a time .

Handy for generating data and content

Aspetti positivi:

The interface is good software. Also convenient and suitable for storing and sharing my data

Aspetti negativi:

While using the software, I need some tools, but the ones available at the moment are not quite enough. They are open to development

Netdocs Review

Aspetti positivi:

Easily trained program. Not many glitches in the system.

Aspetti negativi:

Having to make own sub folders once file has been created

User friendly document management

Aspetti positivi:

Easy to navigate and organize files and documents

Aspetti negativi:

Sometimes the searching doesn't capture the best results

Could be great but falls short

Aspetti positivi:

The e-mail integration is awesome, when it works. We run into too many issues to where it loses a connection or fails to uploaded an e-mail.

Aspetti negativi:

Each update makes the system slower and slower. Every time they update their website, a feature breaks and they have to go back and fix it. Hold times for tech support and times can be a little ridiculous.