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Informazioni su authorize.net

Servizi di gateway di pagamento IP che permettono ai commercianti di autorizzare, regolare e gestire pagamenti con assegni elettronici o con carta di credito.

Ulteriori informazioni su authorize.net

Aspetti positivi:

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Aspetti negativi:

There is no text to pay feature. Right now we can only email invoices.

Valutazioni di authorize.net

Punteggio medio

Facilità d'uso
4,2
Servizio clienti
4,3
Caratteristiche
4,3
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,0/10

authorize.net ha una valutazione complessiva di 4,4 stelle su 5, calcolata sulla base di 167 recensioni degli utenti di Capterra.

Hai già usato authorize.net?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (167)

Davide
It Manager (Italia)
Prodotti chimici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Uno dei più versatili metodi di pagamento

5,0 12 mesi fa

Commenti: Authorize.net sicuramente facilità la gestione dei pagamenti, affidando ad un unico gateway di pagamento sicuro, conosciuto ed affidabile le transazioni. Supporto eccellente, disponibile a risolvere qualunque problematica in tempi brevissimi.

Aspetti positivi:

Authorize.net al momento è uno dei principali e più versatili metodi di pagamento presenti sul mercato. Sono possibili anche pagamenti ricorrenti, una varietà di pagamenti accettata che copre praticamente tutti i metodi più utilizzati dagli acquirenti. È predisposto per accettare pagamenti in più valute. Eccellente supporto.

Aspetti negativi:

Le tariffe forfettarie per un account commerciante talvolta possono non essere vantaggiose, in base alla quantità di transazioni.

Nipon
Nipon
Executive Director (Bangladesh)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

They are still providing the best card processing services for websites & online shops!

5,0 anno scorso

Commenti: Great! I call them the universal card processor for almost every sort of business

Aspetti positivi:

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Aspetti negativi:

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Sonny Tee Influencer
Sonny Tee Influencer
CEO (Francia)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Simple and Easy To Deploy

5,0 2 anni fa

Commenti: Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Aspetti positivi:

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Aspetti negativi:

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Josh
Josh
Managing Member (USA)
Utente LinkedIn Verificato
E-learning, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Slow Payments, Convoluted Explanations for Account Use

3,0 2 anni fa

Commenti: Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

Aspetti positivi:

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Aspetti negativi:

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Vipul
Treasury Analyst (USA)
Moda e articoli di abbigliamento, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

best way to manage eCommerce business on authorize.net

5,0 3 mesi fa

Commenti: Nothing more one can ask for do ecommerce business on authorize.net platform.

Aspetti positivi:

reporting is the best features to check daily details of volume.

Aspetti negativi:

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Joe
Marketer (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

A Bit Dated, But Functional

4,0 2 anni fa

Commenti: Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Aspetti positivi:

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Aspetti negativi:

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Keith
Keith
V.P. of Consulting Services (USA)
Utente LinkedIn Verificato
Telecomunicazioni, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Payment Gateway But Not Exactly a Payment Processor

3,0 2 anni fa

Commenti: Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Aspetti positivi:

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Aspetti negativi:

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Alexa
Ecom marketing and sales (USA)
Prodotti tessili, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Payment Processor Easy to Use

5,0 2 anni fa

Aspetti positivi:

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Aspetti negativi:

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Utente Verificato
Utente LinkedIn Verificato
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great support, easy to manage.

5,0 6 mesi fa

Commenti: Its been a breeze. Every time we have questions, their support staff is ready the help.

Aspetti positivi:

Price, support, API integration, Security settings, customization.

Aspetti negativi:

none. I don't have any cons to report.

Santhosh Kumar
Executive (India)
Reclutamento e selezione del personale, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Authorize.net is controling of financial transactions

4,0 4 mesi fa

Commenti: as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Aspetti positivi:

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Aspetti negativi:

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Utente Verificato
Utente LinkedIn Verificato
Servizi di informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good payment platform

5,0 2 mesi fa

Aspetti positivi:

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

Aspetti negativi:

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Utente Verificato
Utente LinkedIn Verificato
Gruppi di riflessione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It's been great for our business

5,0 5 anni fa

Commenti: Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Aspetti positivi:

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Aspetti negativi:

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Katharine
Lead Box Office Representative (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Authorize.net is a good standard for authorization terminals!

4,0 4 anni fa

Commenti: It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

Aspetti positivi:

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

Aspetti negativi:

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.

allie
Director of Membership (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Decent Merchant Services

4,0 4 anni fa

Commenti: As I mentioned above, it integrates well with our website and is easy to do transactions on the app. It's nice not to have to worry about merging systems.

Aspetti positivi:

I like that Authorize.net is easy to integrate into our website and other things that we use to accept money. It makes it seamless when needing to do event registration. They also have a great app you can download and use for transactions which I really like and has been a simple way for us to take money at events. Definitely recommend.

Aspetti negativi:

I haven't found anything with the software I don't like. It seems to be good for our needs and we don't plan to switch anytime.

Utente Verificato
Utente LinkedIn Verificato
Sport, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Authorize.net Review

5,0 5 anni fa

Commenti: Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

Aspetti positivi:

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

Aspetti negativi:

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Utente Verificato
Utente LinkedIn Verificato
Graphic Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

If I could give support more stars...

5,0 4 anni fa

Commenti: When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Aspetti positivi:

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Aspetti negativi:

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Utente Verificato
Utente LinkedIn Verificato
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Straightforward payment processing!

5,0 5 anni fa

Aspetti positivi:

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

Aspetti negativi:

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

Saily
Director of Accounting (USA)
Istruzione primaria/secondaria, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Authorize.net is a payment gateway which allows our school to run credit card payments securely

4,0 7 anni fa

Commenti: 1. Secure processing of credit card transactions,
2. Integration with school's website
3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Aspetti positivi:

Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Heather
General manager (USA)
Industria alberghiera, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Good processor

5,0 anno scorso

Commenti: Authorize.net helps us with back end transactions that cannot be done in our reservation software.

Aspetti positivi:

I like the authorize.net’s online portal is easy to navigate and find transactions.

Aspetti negativi:

I wish there was a way to do unmatched refunds for older transactions.

Martin
Customer Success Manager (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Rock Solid!

5,0 4 anni fa

Commenti: We use it every day - customer support is superior - never had any issues.

Aspetti positivi:

This Gateway works extremely well - you can set up recurring charges. The CC expiration date can be automatically updated.

Aspetti negativi:

I'd like to be able to change the next charge date on a Recurring charge. Or I'd like the ability to only do charges on a weekday...so, if the 1st falls on Sat, I'd like the charge to happen on the 3rd.

Mia
Business Manager (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Report Review

5,0 anno scorso

Commenti: Authorize.Net helps me to track our income through online bookings. It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks.

Aspetti positivi:

I don't feel like I use Authorize.Net to its fullest. My primary use falls under the reports, but I appreciate the ease of use.

Aspetti negativi:

The biggest con is probably feeling like I am under utilizing the software.

Laura
ADMIN (USA)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Fast & Easy Payment Gateway!

4,0 5 anni fa

Commenti: We have been using Authorize.net for online payment processing for over 3 years. Simple interface and convenient button for processing refunds. Customer service is helpful and easy to get ahold of.

Aspetti positivi:

Quick & easy Virtual Terminal for payment processing. Links up with virtually any website or API. Simple transaction search & detailed customizable reporting.

Aspetti negativi:

Must pull monthly statements from a separate website.

K.C.
Sr. AR Specialist (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Get's the Job Done

5,0 7 anni fa

Aspetti positivi:

I have used Authorize.Net for about 2 years now and I have rarely ran into any problems. I love the clean format and it's easy to get the job done. I would recommend this product.

Aspetti negativi:

The interface of Authorize.Net hasn't changed in the 2 years I've used the software. So I'd say my only request to improve the software is add some cool new features every once in a while.

Joel
Head Admissions Coach (USA)
E-learning, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Company Focused Software!

5,0 7 anni fa

Commenti: Light University Online has been using Authorize for the last 5 years and we have been very happy with their program and focused on any customization needed for our company. The integrations that we need, reports, and user-friendly services for sales are perfect for our daily income.

Aspetti positivi:

Integrations for customization needed for our services.

Aspetti negativi:

Archive dates of transactions going back later and import of data from other software.

Jill
Tech support/customer service (USA)
Prodotti chimici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Authorize payments with Authorize

5,0 12 mesi fa

Commenti: Extremely user friendly. Easy to use and has features we do not use yet but as a growing company love knowing the features are available as we neef

Aspetti positivi:

The ease of intro into our company and ease of use.

Aspetti negativi:

Can only capture 20 payments at a time at the end of the day