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Informazioni su authorize.net

Servizi di gateway di pagamento IP che permettono ai commercianti di autorizzare, regolare e gestire pagamenti con assegni elettronici o con carta di credito.

Ulteriori informazioni su authorize.net

Aspetti positivi:

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Aspetti negativi:

There is no text to pay feature. Right now we can only email invoices.

Valutazioni di authorize.net

Punteggio medio

Facilità d'uso
4,3
Servizio clienti
4,3
Caratteristiche
4,4
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

8,1/10

authorize.net ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 181 recensioni degli utenti di Capterra.

Hai già usato authorize.net?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (181)

Davide
It Manager (Italia)
Prodotti chimici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Uno dei più versatili metodi di pagamento

5,0 anno scorso

Commenti: Authorize.net sicuramente facilità la gestione dei pagamenti, affidando ad un unico gateway di pagamento sicuro, conosciuto ed affidabile le transazioni. Supporto eccellente, disponibile a risolvere qualunque problematica in tempi brevissimi.

Aspetti positivi:

Authorize.net al momento è uno dei principali e più versatili metodi di pagamento presenti sul mercato. Sono possibili anche pagamenti ricorrenti, una varietà di pagamenti accettata che copre praticamente tutti i metodi più utilizzati dagli acquirenti. È predisposto per accettare pagamenti in più valute. Eccellente supporto.

Aspetti negativi:

Le tariffe forfettarie per un account commerciante talvolta possono non essere vantaggiose, in base alla quantità di transazioni.

Nipon
Nipon
Executive Director (Bangladesh)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

They are still providing the best card processing services for websites & online shops!

5,0 2 anni fa

Commenti: Great! I call them the universal card processor for almost every sort of business

Aspetti positivi:

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Aspetti negativi:

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Joseph
CTO (USA)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

THE Standard in the industry of processing

5,0 2 settimane fa Nuova

Commenti: It was easy to start and requires no maintenance to continue running.

Aspetti positivi:

Authorize has been the easiest to use with no changes. They pass the test of time.

Aspetti negativi:

No cons whatsoever. They are flawless in operation.

Josh
Josh
Managing Member (USA)
Utente LinkedIn Verificato
E-learning, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Slow Payments, Convoluted Explanations for Account Use

3,0 3 anni fa

Commenti: Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

Aspetti positivi:

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Aspetti negativi:

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Tammy
FOH Manager (Canada)
Prodotti alimentari e bevande, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

This system is Ok

4,0 2 mesi fa Nuova

Aspetti positivi:

That you can go in and search specifically by name on someone who has paid

Aspetti negativi:

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Joe
Marketer (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

A Bit Dated, But Functional

4,0 3 anni fa

Commenti: Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Aspetti positivi:

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Aspetti negativi:

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Francesca
ICT Director (USA)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The Unshouting but Effective Payment Platform

5,0 3 settimane fa Nuova

Commenti: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Aspetti positivi:

It is very easy to implement and has a perfect reporting interface

Aspetti negativi:

The only issue it the pricing which may not favor every user

Tanveer
Human Resource Manager (USA)
Gestione formativa, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

authorize.net Works Efficiently Because It Is Reliable

5,0 mese scorso Nuova

Aspetti positivi:

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Aspetti negativi:

I like the efficiency of authorize.net. authorize.net has been brilliant.

Valentina
Finance Manager (USA)
Ospedali e sistemi sanitari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

authorize.net Is a Powerful, Essential and Reliable Tool

5,0 4 settimane fa Nuova

Aspetti positivi:

I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability.

Aspetti negativi:

authorize.net has powerful features. It has been so amazing to use authorize.net.

Abhilash
Accountant (USA)
Prodotti tessili, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

authorize.net Is a Recommedable Solution

5,0 2 settimane fa Nuova

Aspetti positivi:

The functionality of authorize.net is efficient. Its reliability makes it a wonderful tool for payment processing.

Aspetti negativi:

I like all the features of authorize.net. authorize.net has zero issues.

Bradley
Marketing Director (Canada)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great compliance tool for pro users...

4,0 4 mesi fa

Aspetti positivi:

Ease of setup and integration with existing web platforms.

Aspetti negativi:

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Candice
Senior Office Administrator (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

The most affordable payment processing option out there!

5,0 anno scorso

Aspetti positivi:

The fees are a fraction of some competitors, but the software works seamlessly

Aspetti negativi:

I can't think of anything I dislike. It really is awesome software.

Corinne
Development Manager (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Adequate Payment Gateway

5,0 3 anni fa

Commenti: Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Aspetti positivi:

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Aspetti negativi:

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Brittany
Brittany
Director of Account Management (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Easy to use and safe!

5,0 4 anni fa

Aspetti positivi:

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Aspetti negativi:

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Utente Verificato
Utente LinkedIn Verificato
Sport, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Authorize.net Review

5,0 5 anni fa

Commenti: Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

Aspetti positivi:

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

Aspetti negativi:

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Mattie
Ecommerce Manager (USA)
Articoli sportivi, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good Solution If You Don't Want Built In Payment Providers

5,0 2 anni fa

Commenti: Overall, I've always had a pretty good experience with Authorize.net

Aspetti positivi:

It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions

Aspetti negativi:

The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

Utente Verificato
Utente LinkedIn Verificato
Graphic Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

If I could give support more stars...

5,0 4 anni fa

Commenti: When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Aspetti positivi:

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Aspetti negativi:

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Dave
Dave
Manager (USA)
Utente LinkedIn Verificato
Servizi di informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My go to payment processor

5,0 4 anni fa

Commenti: Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Aspetti positivi:

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Aspetti negativi:

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Jessica
Jessica
Operations Director (USA)
Dispositivi medici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Authorize for Small Businesses

5,0 5 anni fa

Aspetti positivi:

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Aspetti negativi:

Nothing. We have been very pleased with this software.

Dawn
Assistant (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simple for transactions from desktop or mobile

5,0 7 anni fa

Aspetti positivi:

We use authorize.net from our desktop pcs and in the field for our technicians. The administrator features are really good. Being able to make reports and authorize devices in a breeze. And for simple card entry it is pretty straightforward.

Aspetti negativi:

I wish there was a section that just was labeled "recent transactions" so you did not have to go through editing dates and menus. Also, it would be great to see emails of customers after your have sent the receipts.

michael
manager (USA)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I like using this application because of it's ease of use.

5,0 6 anni fa

Commenti: Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

Aspetti positivi:

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Aspetti negativi:

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Courtney
owner/manger (USA)
Tabacco, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

This company has been great to deal with, always there when we need them

5,0 6 anni fa

Commenti: Easily complete refunds, voids, and view all current transactions for our business. Easy search function.

Aspetti positivi:

That it's super easy to use, and has been extremely reliable. When dealing with your customers money, thats of the upmost importance.

Aspetti negativi:

We have lots of fraud transactions, but we can't prevent that without implementing settings that would block a lot of legitimate transactions. Wish we could figure out something in the middle.

Utente Verificato
Utente LinkedIn Verificato
Servizi bancari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Integrated with a shopping cart program

5,0 6 anni fa

Aspetti positivi:

We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

Aspetti negativi:

Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Quick Onboarding for new merchants

5,0 11 mesi fa

Aspetti positivi:

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Aspetti negativi:

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Jess
Marketing (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simplified credit processing for in the field applications!

4,0 7 anni fa

Aspetti positivi:

This program is great for our service techs in the field. It does not require the use of a card reader, although it is certainly supported. Our tech's can quickly run cards through the app without a lot of screens and hassle.

Aspetti negativi:

The program tends to have a lot of "timing out" issues and will appear logged in, but once you start processing the transaction it kicks you out.