Recensioni su Eaglesoft

Only Software for Dental

Commenti: It's great. We have used it for years and see no reason to switch

Aspetti positivi:

It is the best software available for general dental professionals. Everything is easy to do and there isn't anything my staff can do that I am unable to undo. The settings allow for each user to have different access to things.

Aspetti negativi:

Eaglesoft is currently not cloud based. We have to have a physical server to use this software.

Excellent Practice Management Software

Commenti: I have used Eaglsoft for more than 20 years. It is so user friendy and it is easy to train new team members to use. I have used other practice management software in the past and none of them are as good as Eaglesoft.

Aspetti positivi:

Eaglesoft offers so many features to make practice management so much easier. Their reports, charting and treatment planning are so organized. I love the insurance aging report and how you can make notes that can be tracked and filtered through the insurance outstanding claim window. This saves so much time. There are so many features to list that we love.

Aspetti negativi:

I would have to say the only thing as this time I would like to see improve is to be able to print patient notes from their chart note screen instead of having to go to patient master notes.

OK- but development, upgrades, and fixes NEVER COME......

Commenti: Painful and wish I could switch but they have some of the database locked down so you can't convert easily....

Aspetti positivi:

Support answers the phone eventually, but normally the issue is that development has not fixed an old issue and that they have not kept up with technology.

Aspetti negativi:

Really developing and fixing eaglesoft stopped 15 years ago. Changes today are mainly cosmetic. Imaging resolution is stuck in the 80's....can't save HD images, can't use HD cameras - will have to dumb down resolution to get ES to work - know issues for years and no attempt to fix it. database is a 32 bit database living in a 64 bit world........

Eaglesoft is great - not many drawbacks

Commenti: We enjoy it - helps us stay organized and keep track of patients and referrals! Overall great company and software

Aspetti positivi:

We really enjoy the ease of logging in and changing appts, and keeping patients information up to date - had great reminders and ease of use with statements etc.

Aspetti negativi:

There are some glitches that will occasionally pop up, the company doesn’t ever reach out ahead of time and warn you. You usually end up finding out when you call in to find out what’s going on. Eaglesoft just like any softwares can have issues just get ahead of them and reach out before hand

Best Dental Software

Aspetti positivi:

1. User Friendliness 2. Acceptance of max dental insurances 3. Easy to learn

Aspetti negativi:

None so far ! We are liking it and the customer service is awesome

Not intuitive

Aspetti positivi:

It has all the bells and whistles needed to run a practice

Aspetti negativi:

There are so many ways to get to the same point. So complicated.

Eaglesoft has a bird's eye view on patient healthcare

Commenti: Overall, Eaglesoft is great! Since transitioning from the healthcare field into the nonprofit world, I would like to kindly describe Eaglesoft as the Slack for dental offices. In the 21st century, it's efficient, mostly straightforward, and more useful than any paper cabinet filing system.

Aspetti positivi:

When I used to work as an office assistant in a dental office, I used Eaglesoft all the time for data entry, internal communication, and to lookup patient information. It was fairly easy to navigate and it served as an excellent substitute to our previous paper filing system.

Aspetti negativi:

Without a guide, it can be difficult to navigate the platform and understand what the software can and can't do. For example, there are a number of keyboard functions that allow you to find a patient, lookup sensitive information, etc. but the help icon doesn't ever tell you about these shortcut solutions.

The better of the dental software available, in my opinion.

Commenti: EagleSoft has been not only exceptional with teaching the user how to run their software, but they have gone above and beyond to implement strategic tools to ensure your success in its application. Within the software, you are given an opportunity to use a practice-mode, where the user can input information into the program without it interrupting the company's actual patient records. I never felt like I got lost in the software and could not find a way out, whether it was on my own accord or with the help of a readily available support staff.

Aspetti positivi:

This was by far the easiest dental software that I have learned to use in the healthcare field. The software interface is simple and straightforward, which helps when you are new to the software and have not quite memorized where everything is. The one feature that I found to be the best and most helpful for myself was the patient charting portion. I have used other software where this has been an issue in the past so it was refreshing to have this specific part flow so effortlessly.

Aspetti negativi:

There were no areas within this software that I found to be subpar or unhelpful to me throughout my use of it. It would be wrong of me to even say that I found something within this software that made me like it less, because in all honesty there just was nothing I did not like about it.

Eaglesoft....easy peasy!

Commenti: Used it for 15 years throughout my dental career, and I am completely smitten over this software, so much in fact, that I interview for Dental offices that only run off of this software in their practice.

Aspetti positivi:

The ease of use comes in the many different shortcuts to get to where you want to go- images to chart....chart to notes.....notes to front schedule....there’s a shortcut to wherever you need to go next!

Aspetti negativi:

Sometimes it shuts itself down or kicks me out of my application for “an illegal operation” however I did no such thing

EagleSoft has grown over the years.

Commenti: It is dental software that get the jobs done. It works in larger operations.

Aspetti positivi:

I've used Eagle soft for close to 12-14 years now. It gets the job done. We use it to manage 15 offices through out the state. In the early days doing this was very cumbersome. Over the years the software has allowed us to report on all aspects across the various offices.

Aspetti negativi:

The consulting cost to get it installed and running is kinda high. Shop around and see if you can find some decent consultants. This issue is that since it is niche software you are kinda stuck.

Tried and True

Commenti: It's been a great product. We do our claims management through eaglesoft too.

Aspetti positivi:

Eaglesoft is widely used, so most dental professionals know how to use it. It's also very easy to learn. And with each new version it gets better and better.

Aspetti negativi:

Honestly Eaglesoft today, still looks like Eaglesoft back in 2015 when we started. You'd think there would have been improvements in the graphical interface by now.

Easy to get used to

Aspetti positivi:

Eaglesoft has all the features a dental office would need. It's also easy to train employees on and easy for them to grasp.

Aspetti negativi:

Sometimes the system would glitch out and we would have to restart it, but that didn't happen often.

Eagle Soft

Commenti: User friendly and simple/clean user-interface. Definitely recommend.

Aspetti positivi:

The software is easy to use and easy train other members of our team. Extremely user-friendly. The interface is also clean and modern.

Aspetti negativi:

X-rays uploading and loading takes some time. Also, confirmation and reminders options are not reliable so we had to sign up with a third party company.

EagleSoft Software

Commenti: I felt Eaglesoft was a little complicated but I did like that the payments went directly to the procedure that was done for that payment.

Aspetti positivi:

The best part of Eaglesoft is that it puts the payments directly to the procedure that you were paid for.

Aspetti negativi:

It was a very complicated program to learn and took the office a few months before everyone was comfortable using it.

Eaglesoft is great

Commenti: Eagle Soft has been working for the office for several years.

Aspetti positivi:

I am learning Eaglesoft without training and find that it is very user friendly. I had filled in at a couple offices and they just did not have time to train me so I just had to figure it out. It was not hard. The designers were very good and made it easy to use .

Aspetti negativi:

I came from using PracticeWorks for 20 years followed by OpenDental for a shorter time. Of course, changing to a different program is always challenging. Again, I probably should have had some training and still can not figure out how to generate certain reports. If I am trying to balance the morning (if it has been a busy morning I like to balance at lunch so if there are mistakes I don't wait until end of day to fix them), I can not generate collection/ production report.

Eaglesoft is our every day tool!

Commenti: I love Eaglesoft and am so grateful that all the offices that I have worked with use Eaglesoft. It is easy to learn and use! Love the live chat and FAQ!

Aspetti positivi:

Scheduling and treatment planning is so easy with Eaglesoft!

Aspetti negativi:

Nothing I would change at this time! The live chat helps with any questions that may arise.

Eaglesoft

Commenti: We struggled because are located in Canada...the support often didn't understand how our systems worked.

Aspetti positivi:

I really like the patient communication integration with the clinical chart....all Communication between practice and patient is documented including emails.

Aspetti negativi:

We are a Canadian Based Practice. The software is not friendly with the way that we operate our business. otherwise, a great software

Recommend, but could be better

Commenti: Our office could not function without a practice management software and Eaglesoft is a good product. I wish they would request more development ideas from their clients that use their product. Some little changes could go a LONG way.

Aspetti positivi:

It is fairly user friendly for the basics, helps run our office with ease. There is always a great team of support available to help.

Aspetti negativi:

There are so many glitches that effect our day to day, as well as details that could make a huge difference in the work flow for the day.

user friendly, effective, productive

Commenti: Couldn't run the office without it! Scheduler, practice management, etc. A must have!

Aspetti positivi:

Makes dental office front office a breeze, and is easy to work with for back office as well. Plays well with other software companies that can be integrated into the system to make other aspects simplified. (We integrated Solution Reach, it was seamless). Customer support is top notch! Only once had an issue that was not able to be immediately addressed, and taken care of

Aspetti negativi:

The icons they use for the different charting aspects are a bit odd. they have an area to store documents in a patients chart, called smart doc, and their icon is a brain on a piece of paper. Some don't make sense, but if you hover over it with the mouse, it will pop up what it is. The other is there is SO much to remember, it's amazing how much they have in there! Not simple to disable some "upgrades" that I don't care for.

EagleSoft review

Aspetti positivi:

I like how when you want to schedule one family, all you have to do is right click and it lets you add all the families to the schedule

Aspetti negativi:

In the beginning the software is hard to understand. Some things are placed in odd spots. I wish there was a way to see families accounts instead of having to exit out of the families account and then have to look up the patient from the same family again.

User friendly

Aspetti positivi:

* Ease of treatment planning and printing treatment plans * Easy to be chartless * For the most part if I want it to don something I can make it do it

Aspetti negativi:

* At times the ledger can be difficult to understand * Need to be able to input more detailed insurance coverage; such as downgrades, age limits, waiting periods, missing tooth clause

Efficient Dental Software that makes managing patients on a daily basis easy and trouble-free.

Aspetti positivi:

If there are any errors in processing a claim, the reports are that print help you determine what corrections need to be made. It is not unlikely for you to receive a call from support if they notice you have claims stuck in in-process. They pay attention to what changes you recommend.

Aspetti negativi:

We have had a few glitches with ghost appointments or accounts that are boggled down but I have had the same issue with the competitor software.

EAGLESOFT REVIEW

Commenti: We have been using Eaglesoft at my dental practice for about 4.5 yrs now
and have been very satisfied with it.
It is a very powerful and extensive Dental Office software with many features.
I definitely recommend it when asked.

Aspetti positivi:

This software is the most user friendly and easiest to learn of all the dental software that I have tried.

Aspetti negativi:

I would like to see the software be able to better integrate devices such as intraoral cameras and digital xrays ( other than Schick).

Looking for dental software? Look elsewhere.

Aspetti positivi:

Very customizable but sometimes even that isn't for the best. I am able to assign colors to each provider and employee but I cannot get the software to stop prompting us to "change to prescription paper" or "change to regular paper" when printing. Too many auto pop-up all over the software that are not able to be turned off.

Aspetti negativi:

Treatment planning is a nightmare. We're a big office and present major treatment needs. It is not uncommon for our treatment plans to include 20+ services and this software does not make that easy. Very tedious to enter and prioritize. The software will not auto correct posterior and anterior fillings based off the tooth #. Also, there is no reason I would not want to write clinical notes and treatment plan at the same time, it doesn't make since for those features to be in 2 different places within the software. Also, adding patient family members has to be done very delicately, especially when they have Insurance.

WORST DENTAL SOFTWARE- I REGRETED BIG TIME

Commenti: I have been using numerous Dental Software , and Eaglesoft are the MOST ANNOYING and RIDICULOUS of all. We have been having so much problem from day one till now. It DOES NOT WORTH IT for the money , and 10 years of disaster with this software.

Aspetti positivi:

ABLE TO SEE 6 MONTHS AHEAD which is easy to schedule pt.

Aspetti negativi:

Ridiculous OVERALL, take 10 steps to get to a window or function. Too many block, hard to navigate.....