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Informazioni su Asterisk

Soluzione basata su Linux, che consente alle aziende di gestire i telefoni aziendali tramite strumenti come PBX open source e altro.

Ulteriori informazioni su Asterisk

Aspetti positivi:

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications.

Aspetti negativi:

Getting started and setup is a bit difficult for the non technical.

Valutazioni di Asterisk

Punteggio medio

Facilità d'uso
3,5
Servizio clienti
3,4
Caratteristiche
4,6
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

8,6/10

Asterisk ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 43 recensioni degli utenti di Capterra.

Hai già usato Asterisk?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (43)

Adolfo
Adolfo
System Administrator (El Salvador)
Utente LinkedIn Verificato
Amministrazione pubblica, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Asterisk as a telephony platform between branches of the institution and in applications

5,0 3 anni fa

Commenti: Our experience using Asterisk has been very good since it has allowed us to interconnect the institution's branches via VoIP and it has also been possible to scale without problems. In addition to integrating with applications towards the end user

Aspetti positivi:

Asterisk is a flexible VoIP platform that allows interaction with telephone systems within the institution nationwide, also allows integration with specific business applications

Aspetti negativi:

The implementation can be a bit complicated because the server cards and the services of the telephony provider have to be compatible.

Stefano
Administrator (Italia)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Asterisk is the world wide best software at no cost PBX!

5,0 7 mesi fa

Commenti: I use Asterisk since 20 years and it is absolutely the best sofwtare at no cost.

Aspetti positivi:

It ha no cost, it is open standard, fully customzable. AGI Scripts help to add features to asterisk and it is very easy to connect it to other softwares.

Aspetti negativi:

I like everything of Asterisk. It is really the best.

Emil
Head of IT (Croazia)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good open source VOIP solution

3,0 8 anni fa

Commenti: If you want a good and free open source VOIP solution that you can manage in house, then Asterisk is a good choice. It can be easily installed (not upgraded however) and managed by IT system administrators. Is logic (queues, SIP opening and context for calling) is something that you will figure out quite quickly. You can even use multiple WAN ports and multiple SIP trunk operators with the same server so this is also an advantage. The biggest disadvantage is that if a new version comes out it is easier to do the fresh installation then rater to go and try to make an upgrade. Overall, as an open source system it is a great value for money.

Wobe Muki Marguerite
Wobe Muki Marguerite
Network and Systems Administrator (Camerun)
Utente LinkedIn Verificato
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Phone system, simple and the best!!!

5,0 5 anni fa

Commenti: An amazing free platform! In my industry, we use it everyday and it eases our day-to-day communications. Asterisk, you are unique!!!!

Aspetti positivi:

Asterisk is a real time voice and video application, the following points made me recommend it to my industry. -It is a free software!!! so amazing with the great solutions it provides -It is easy to setup and user friendly. Working as the Network and systems administrator in my industry (education), I discovered asterisk and amazingly I needed not a sophisticated machine to run it and it worked well on VM. Very easy to set up and the user interface is as friendly as I was able to navigate with ease. -Asterisk is stable, reliable and SIP configurations are perfect and so adaptable. In my industry (education)we use it for conference calls and employees answer calls on Asterisk. -Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing!!!

Aspetti negativi:

-One needs to be dedicated to make it work

William
William
Chief Operating Officer (USA)
Utente LinkedIn Verificato
Computer e sicurezza della rete, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Small Business Phone System

5,0 6 anni fa

Commenti: We use this everyday for our phones. We test a variety of platforms on a regular basis, but we have always stuck with Asterisk because it does everything we need.

Aspetti positivi:

Asterisk has nearly everything you would need in a phone system for a small business. With some technical knowledge you can get the free version of this and do everything yourself with very minor costs to your bottom line.

Aspetti negativi:

The learning curve on Asterisk systems is steep. If you want to do anything custom, you will pretty much have to hire someone to do it for you unless you have a lot of experience and technical knowledge. Much of this can be overcome by using a GUI such as FreePBX.

Utente Verificato
Utente LinkedIn Verificato
Istituzioni religiose, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simply the best

4,0 6 anni fa

Aspetti positivi:

This is the BEST VOIP software you can use. First of all its a free base. It has so many features that are amazing for small and large business setups. You can buy really cheap analog lines and hook up to this system. And just use your own phones. It saves 1000's of dollars each year from competitive voip systems.

Aspetti negativi:

The software can be buggy when first setting up and interfacing cards. It works great but if you are not familiar with command promp you will not be fully able to set it up.

Arthur
Arthur
Systems Engineer (USA)
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

If you spend enough time with it it can do anything

4,0 7 anni fa

Commenti: It works for what we do.

Aspetti positivi:

The amount of features that you can get with this software is astounding. If you have the time and the know how you can make this software do it. We use it every day. We have about 35 techs answering calls It will run on just about any computer that you have.

Aspetti negativi:

It is very complex. Like all things in the Linux world it is difficult to setup the first time you use it. It is very difficult when you want to change hardware or make system level changes.

Henry
Henry
IT Manager (Venezuela)
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great application for voip service for small companies

4,0 6 anni fa

Commenti: is a good application for provide viop services to small companies.

Aspetti positivi:

is Free and it's works on Linux environments, is stable and the last versions have a more friendly interface for managements Roles. there always you can find new updates available to fix bugs.

Aspetti negativi:

Very Difficult to configure the services and is hard to maintain the security of the application without extra security applications or hardware.

Raúl
Raúl
IT Infrastructure Manager (Venezuela)
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Awesome and fast learning from the comunity information

5,0 6 anni fa

Commenti: All my voip implementations are based on asterisk as well

Aspetti positivi:

Open source code, available in to many versions, constant upgrading for the comunity, perfect SIP adaptable configurations, to many features and modules.

Aspetti negativi:

Hard installation and configuration, some bugs are not resolved at all in sip trunking, codec, an others, at least to the version 11, but now on the version 13+ there are more good stuff

Supun
Supun
Associate Systems Engineer (Sri Lanka)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A very good alternative to replace IP phone Systems

5,0 5 anni fa

Commenti: We could implement a proper alternative to the CISCO IP phone system,using Asterix. Asterix is a good platform in order to run the VOIP and its very affordable, efficient and flexible platform.Asterix save the space of the hardware,because it doesn't require extra hardware.

Aspetti positivi:

I was supposed to find an alternative to the CISCO IP Phone system.Then I found this amazing software and implemented it in a Linux environment.After configurations, I could complete the required system.The implemented system doesn't require any kind of extra hardware to VOIP and also It has support for three-way calling. Those are the facts i most liked in implementing Asterix and it supports both Linux and BSD operating systems.

Aspetti negativi:

When I implementing my system.I could study several implementations and references.But there are no complete updated guide books,videos,references.In order to do a small implementation we have to find more tutorials and guidance.It costs more time.Unavailability of a proper documentations and references than other opensource platforms, is a considerable matter.

Nathan
Network Infrastructure Manager (UK)
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Top Tier Phone System - Do Not Dismiss it!

5,0 anno scorso

Aspetti positivi:

We use Asterisk in conjunction with FreePBX for our business phone solution, it's certainly no easy task to deploy or configure. The documentation available is vast however being an open source project you will run into a few issues dialling in your configuration to the best possible specification. Cost wise it's very cost effective and that's why I believe it's a top tier solution you should consider for any size of business. We have around 300 phones deployed with Asterisk / FreePBX and when comparing the costs against industry leading phone solutions we are saving tens of thousands of pounds per year. It's certainly not without it's faults but it's very feature rich and if you're willing to put in the hours and study you can develop your own applications or custom scripts to tailor the phone system to your businesses needs and whims.

Aspetti negativi:

As mentioned the difficulty of deployment is quite high, not every IT engineer will have the skill set to just stand up this system it does take time and you will run into a few gremlins but certainly you'll not be doing yourself any justice by passing this up.

Jaime
Technical Manager (Spagna)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Herramienta CTI para uso de VOIP de forma sencilla

5,0 2 anni fa

Commenti: A través de Asterisk gestionamos la telefonía de diversas herramientas CRM, con integración y permitiendo que los consultores puedan realizar toda la actividad de forma simple y sin dificultad. Además, es posible configurar diferentes SIP Trunks para emitir llamadas con varios proveedores de forma simultánea, así como configurar DDI's específicos para cada estrategia de marcación.

Aspetti positivi:

La integración con diversas herramientas CRM que permiten la gestión telefónica para call center, así como la potencia y adaptabilidad de la herramienta.

Aspetti negativi:

Es algo complejo de configurar inicialmente, pero una vez que aprendes bien a usarlo, no puedes despegarte de el.

Tim
IT consultant (Canada)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Asterisk is the standard as a free and open-source PBX but use packaged distributions

5,0 anno scorso

Commenti: This is my go-to choice for larger deployments but a packaged version with extras and IT support staff are both necessary for successful deployments. For small organizations without trained Asterisk IT support staff, a hosted solution is better.

Aspetti positivi:

The product has a very long history (20+ years). I was using it back in the early 2000s writing my own AEL scripts to write call flows. However, while it is full featured, it has no built-in GUI, either for admins or users. Using a package like FreePBX is essential for business deployments.

Aspetti negativi:

No administration tools, no user interface, lack of commonly needed extensions like phone handset management and voicemail.

Matthew
CTO (Canada)
Telecomunicazioni, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Why pay for a PBX when this is free?

4,0 5 anni fa

Commenti: I have setup and managed many asterisk installs for various use cases and love working with it, all be it I'm very familiar by now but it's not difficult to get the hang of it. Best solution for an in-house PBX should you have the ability to manage and maintain it.

Aspetti positivi:

asterisk is a reliable and versatile PBX / IP-PBX. There are many great UI's to make management even easier and the open-source nature allows you to customize scripts and telephony applications to individual needs. I can't make an argument to pay for a commercial software unless some type of included support is paramount.

Aspetti negativi:

There are a lot of components to this application which can make standardizing versions a bit complicated. There are pre-made packages available for install which are stabilized so I recommend one of them (asteriskNOW or FreepBX for example) for anyone just starting out.

OMAR
Director (Venezuela)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

More than 10 years of experience with Asterisk, from the first versions

5,0 7 anni fa

Commenti: This software allows to solve or implement any solution for the telephony industry.

Aspetti positivi:

Asterisk more than a software, it is a framework. As a framewaork, it is like a Swiss army knife that allows you to implement or solve any special requirement in telephony, call center, messaging services, etc. Asterisk is the base of a number of solutions for telephone centrakes. It is also easy to get in the market all the necessary hardware to connect with the PSTN switched network.

Aspetti negativi:

I am a fan of Asterisk. However I am surprised that to date, we are going through version 15, and the last textbook was printed in 2013, on version 11.

Ali Osman
IT Manager (Turchia)
Settore marittimo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Fortget analog and digital PBXs, it is IPPBX

5,0 4 anni fa

Commenti: I am very happy with the Asterisk. It has been years and working very stable. It does not need to be updated frequently. It is working...

Aspetti positivi:

First of all it's free and open source. You can customize anything as you wish. It is flexible. The best PBX solution for small offices with multi locations, different dial rules, etc... All of my colleagues started working from home on the first day of pandemic.

Aspetti negativi:

Documentation is not good enough. When you have some problem it is hard to find the solution. If you do not secure the server, huge phone traffic can pass through your server.

Jeff
Jeff
Business & VoIP Operations Manager (USA)
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Asterisk is the only solution for self-hosted VoIP PBX’s in this day and age.

5,0 5 anni fa

Commenti: Flawless product, actively being developed and since being purchased by Sangoma will continue to be the Industry Leader in VoIP PBX Solutions.

Aspetti positivi:

It works. The software does exactly what it advertises it will do. Combine it with a powerful front end such as Sangoma’s Freepbx and you have a complete system which is ready to deploy in minutes.

Aspetti negativi:

Lack of native GUI interface for end users. As stated about what I like, it is easily paired with Freepbx to achieve this goal but freepbx limits the capability of Asterisk somewhat.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

AsteriskNow

5,0 6 anni fa

Aspetti positivi:

Easy and cheapest way to setup a VoIP system. Used this product for more than 12 years. There was number of versions during this time. Very reliable and the system can even work as a Windows VM. Since the UI is user friendly and heavily customizable, this is a very good product for small/medium size business.

Aspetti negativi:

I would like to see an option for the end user to select what they need while installing the distro instead of ISO installing everything.

Fernando
Fernando
COO (Spagna)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Centralita telefónica por software muy intersante

5,0 3 anni fa

Commenti: Con Asterik tenemos montada una centralita que da servicio a nuestra oficina disponiendo de extensiones fijas con teléfonos IP y de extensiones virtuales en portátiles cuando estamos en remoto. Nos permite definir sistemas de gestión de colas y buzones de voz que permiten la gestión automatizada de nuestro sistema de call center

Aspetti positivi:

Gestión de colas, buzones de voz. Posibilidad de extensiones fijas y virtuales

Aspetti negativi:

Mayor claridad y agilidad en la interfaz de usuario. Mejora de la documentación

Guillermo
University Professor in Telecommunications Enginee (Venezuela)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent open source program used for VoIP management within our Laboratory practices

4,0 7 anni fa

Aspetti positivi:

- A very powerful advantage is the scalability when growing in the number of users. - The behavior on VPNs is very good. - There is a variety of support information in the network. - The configuration is very flexible according to the needs you have.

Aspetti negativi:

- You have to dedicate a good amount of time to make it work properly. - Requires trained personnel for this purpose.

Gabriel
Gabriel
Engineer at International Research Division (Venezuela)
Utente LinkedIn Verificato
Telecomunicazioni, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An useful telephone interface for your workplace!

5,0 6 anni fa

Commenti: We have an organization with 1000 employees and Asterisk have been great for connecting all the offices. We have used it for years and it is a very reliable software.

Aspetti positivi:

I like that this software can be used for video conferences, automatic call distribution and it can be sustained on VoIP. It has been really useful over the years.

Aspetti negativi:

I don't have any complain on it. This has been an amazing software so far.

jake
System Administrator (USA)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Well designed and extremely reliable

5,0 6 anni fa

Commenti: I have been administrating Asterisk for 10+ years. Customers sometimes have crazy phone system requirements and Asterisks has accomplished all of them.

Aspetti positivi:

-Asterisk is free and open source -It is extremely reliable -Allows custom scripting to make your phone system exactly how you want it

Aspetti negativi:

-When setting up from scratch on a linux distro of your choice, setup can be a bit complex

Osama
Osama
desginer (Yemen)
Utente LinkedIn Verificato
Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

"A solid base for phone systems"

4,0 3 anni fa

Aspetti positivi:

I've worked with Asterisk for a long time and believe it's a solid phone system platform. The system is straightforward and simple to comprehend. I also like that it's open source, which means we can get a lot of help from the community.

Aspetti negativi:

It entails a number of severe security threats. and We don't obtain the complete event of Outdial parameters in the Asterisk manager interface layer. need to keep an eye out for a variety of activities

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

The swiss-army knife of PBX systems.

5,0 7 anni fa

Aspetti positivi:

If you dream it, you can probably build it. Asterisk has so many customizations and so many options. Basically anything you want to do, you can do it with Asterisk. It may not be easy or a one-step process, but it is possible and has a great deal of support out there. It definitely requires some technical knowledge and isn't for the faint of heart, but if you're willing to put in the time and effort to learn it, it will treat you well. Plus you can't beat free!

Aspetti negativi:

The only real cons with Asterisk are based on user knowledge. While that isn't the fault of the system itself, it does hinder many of us "normal" users who may not have aforementioned knowledge.

Utente Verificato
Utente LinkedIn Verificato
Telecomunicazioni, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great open source PBX

5,0 5 anni fa

Commenti: Really good, I've seen several deployments of Asterisks and they work smooth silk.

Aspetti positivi:

The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.

Aspetti negativi:

If creating apps using Asterisk you need to know deep knowledge of the solution, this is a software that is for skilled people to use and create, which is not bad, it is just what you have to expect.