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Informazioni su DealerCenter

Software DMS completo per concessionarie auto indipendenti con monitoraggio dello stock, database dei clienti, creazione di report sul credito e moduli.

Ulteriori informazioni su DealerCenter

Aspetti positivi:

Not upset about the price either. I came from bigger dealerships who used DealerSocket and Autosoft and their costs were significantly more.

Aspetti negativi:

I think it's very annoying how every time I do something it opens new tabs.

Valutazioni di DealerCenter

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,9
Caratteristiche
4,8
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,6/10

DealerCenter ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 1.415 recensioni degli utenti di Capterra.

Hai già usato DealerCenter?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (1.415)

Brandon Michel
Brandon Michel
Founder/Consultant/Trainer (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

5,0 7 anni fa

Commenti: Anyone can set up a auto dealership and have it operational and effective in a week.

Aspetti positivi:

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Aspetti negativi:

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Rob
General Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The best one stop software shop in the industry

5,0 anno scorso

Commenti: 10/10

Aspetti positivi:

I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.

Aspetti negativi:

I wish they had more lender options for Arkansas

Josh
Dealership Owner (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

DealerCenter Use

3,0 4 anni fa

Commenti: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.

Aspetti positivi:

It was turn key and it was up and running was not much down time.

Aspetti negativi:

Its really slow, and clunky, When there is an issue often times its not a quick solution.

Edward
Group Vice president of Human resources. (Bahamas)
Telecomunicazioni, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Efficient tool for managing and tracking inventory movement across various dealers and distributors.

5,0 2 mesi fa

Commenti: Its one-stop platform to enhance efficiency and boost the overall business performance.

Aspetti positivi:

The key features that has been lifesaving in our dealership management is that, it enables dealers to place new orders and that orders are processed accurately. Invoice generation once the order is completed helps us to start tracking the order status from shipping to delivery. Best part being the comprehensive reports on dealer performance and revenue analytics for data driven decision making. DealerCenter is a hub for all deals management.

Aspetti negativi:

Working with DealerCenter is quite satisfying. I have every reasons to rate it five stars because it has delivered the best.

Gary
Sales Manager (USA)
Settore automobilistico, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Impressive

5,0 5 anni fa

Commenti: I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Aspetti positivi:

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value. All in one solutions for Independent dealers of all sizes.

Aspetti negativi:

Nothing negative to say. Nothing else to say about the CONS ......

Donnie
General Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

The rep Rocks!

5,0 5 anni fa

Commenti: My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App

Aspetti positivi:

The convenience of everything being in one place

Aspetti negativi:

Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem

Harvey
Owner (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Dealercenter Changed my business

5,0 2 anni fa

Commenti: My overall experience has been awesome! [sensitive content hidden] is my sales rep and I love her to pieces! She has been essential to my growth and knowledge with the software. She's really the reason I've expanded the tools that I use including Routeone and out of state titling practices.

Aspetti positivi:

I Love my website and how easy it is to manager inventory on the dealercenter homepage and app. I also love the fact that customers can submit applications via my website for an easier sales process.

Aspetti negativi:

Prices is my least favorite factor but I love the software.

Summer
Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Dealer Center website

5,0 5 anni fa

Commenti: Positive

Aspetti positivi:

Easy to navigate the website, being able to have website leads go into the same place you run credit from and do your deals from makes Dealer Centers website a no brainer. The R1 integration to the DMS sold me. saving me time and money.

Aspetti negativi:

Nothing, I have liked everything about the system

Sean
Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very good DMS with constant updates to make it even better

5,0 4 anni fa

Aspetti positivi:

This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.

Aspetti negativi:

You do pay quite a bit for the packages but we believe it is worth it.

Ray
Sales manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Dealer center feed back

4,0 8 mesi fa

Aspetti positivi:

EASY TO USE MY REP [sensitive content hidden] IS GREAT AND VERY HELPFUL

Aspetti negativi:

Customer support team was not helpful with the inventory transfer

David
General Manager (USA)
Settore automobilistico, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A must for every dealership.

5,0 2 anni fa

Commenti: My overall experience been outstanding! [sensitive content hidden] did an amazing job and this level of excellence is being continued by [sensitive content hidden] has done an outstanding job on our website.

Aspetti positivi:

The reports are easy to navigate and friendly on the eyes. The system overall is very intuitive and easy to teach new hires. We have almost every single (most important) items activated. DMS; CRM; Credit Pulls; Website; Inventory Export to 3rd party website. We are very please with the system overall.

Aspetti negativi:

Still too much geared towards WFS; WFI and 'preferred' lenders. Customer 'support' in the Philippines from time to time.

Eric
General Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best software around for car independent dealerships

5,0 2 anni fa

Aspetti positivi:

I love that you can manage your entire business from one platform. They're CRM is the best I've ever used, especially for the price point, the inventory management is so user friendly, their websites are great and can be fully customized, and we are able to submit to all our lenders in the system, EVEN OUR ROUTEONE LENDERS! No need for multiple software services when you use DealerCenter, they do everything!We used to use Frazer and made the switch over to DealerCenter and couldn't be happier with our decision. They were even able to migrate all our data over from Frazer for no additional cost which was such a huge relief and saved so much time. If you are a independent dealer and haven't switched to DealerCenter yet, what are you waiting for?!

Aspetti negativi:

I have nothing bad to say about DealerCenter

Utente Verificato
Utente LinkedIn Verificato
Contabilità, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Seller Center

5,0 2 anni fa

Commenti: What is DealerCenter?Serving in excess of 22,000 vendors, DealerCenter is the first in class merchant the bosses plan in the business. DealerCenter coordinates what is happening, improving on it to deal with your showcase region. Whether money bargains, Purchase Here Pay Here or outside finance, DealerCenter has the plans in general and administrative work you want to finish bargains rapidly and absolutely. DealerCenter besides offers worked with objections, complete CRM, credit reports, sell off run, significant solid areas for records plan and essentially more!Best ForThe free trade vehicle vendor who is searching for first rate merchant the board framework functionalities at the most brutal cost keeping an eye out.

Aspetti positivi:

ExpertsThe design is a striking extra ,remarkably immediate and right I would suggest this with any PC clueless individual. Work area an arrangement highlights for assessing a strategy and it are exceptionally straight forward to coordinate prospects

Aspetti negativi:

ConsThe Cons is that states rules compromises the full impact of the doorway sellers focus offers that may be valuable with express circumstances, for example, structure completing work area work for new comers that may not recollect where the clients ought to sign documentation.

Mely
Owner (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Happy dealer center user

5,0 2 anni fa

Commenti: We have been working with DealerCenter- we got our website up and completed CRM training. The software is easy to use and we've started the change to use DealerCenter instead of Frazer do to it being a one stop shop- our rep [sensitive content hidden] has been amazing at helping us with any questions that we have had regarding the software. She is always willing to help any way she can and gets things done in a timely manner. We love that she always has a positive attitude and ready to tackle any issues we come across.

Aspetti positivi:

That I can manage my business all in one which saves me a lot of time and makes the whole selling a car process a lot easier.

Aspetti negativi:

The only thing I don't like is my facebook integration has not been set up fully, but my rep is working on it.

Nima
Owner (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Dennis and DealerCenter are the BEST!!!!

5,0 6 anni fa

Aspetti positivi:

DealerCenter is an amazing tool. I used to work for some of the biggest franchise dealer groups in the country and their CRM system matches up right up there with the big names in the industry like DealerSocket, VinSolutions, etc. Not only is DealerCenter simple to use, their service is impeccable. Our customer service rep made a special in person visit to train me and my entire staff the ins and outs of how the CRM is supposed to work. He has had experience from Autotrader and he used to be my rep with them and he has brought a level of expertise that no one has ever delivered to our dealership in the past. Awesome products but even better service! I highly recommend DealerCenter!

Aspetti negativi:

There are a few items that I would like them to add like adding pictures and their titles of the salespeople on their signature lines for the e-mails. Nothing major, but would still like to see. Regardless, for the price, it's still the best value compared to VinSolutions, DealerSocket, DealerTrak, etc.

Richard
Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Above and Beyond

5,0 8 anni fa

Commenti: My experience started several months ago when I personally took over the Financing for Leto Auto, LLC. I was very fortunate to have as my helper and still do, The support staff who has guided me through everything concerning Dealer Center. I have my inventory, my financing, contacts and webpage all through DC. She guided me through each step and informed me of programs available that I didn't even know about. I can call her anytime and receive the help that I need. She is constantly calling on me to make sure I am OK and have no problems. She was not my assigned representative but took over my account when the original representative failed to maintain contact with me. She is very thorough and knowledgeable of the entire Dealer Center program and I lean very heavily on her for help. Her personality is excellent and I never feel like she is talking down to me. She is an asset to your company who deserves to be treated as a VIP. I don't mind spending the money when I get a top notch software program and an outstanding representative to guide me through the use of it.

Aspetti positivi:

That I can handle all my dealership business at one location.

Aspetti negativi:

Having to sign back in so many times a day just because I leave it idle a little too long.

Mahmoud
Expert-Comptable (Burkina Faso)
Contabilità, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

DealerCenter review

5,0 2 anni fa

Aspetti positivi:

Easy to use for accountingIt allows to create more market

Aspetti negativi:

Not too many drawbacks with the use but it must be improved

Teriellen
Owner (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

DealerCenter is the best!

5,0 6 anni fa

Commenti: My overall experience has been wonderful!

Aspetti positivi:

What I like the most about DealerCenter is the help I received from team. We've had DC for many years & was not using all the features, but now I learned all that DealeCenter can do for me! I can print window stickers, I set up a fully integrated website & also will be getting a logo made through DealerCenter as well. DealerCenter makes running my business easy & streamlined. I will also will start using DealerCenter to help track my BHPH payments. I'm very excited to start using DealerCenter to run my entire business!

Aspetti negativi:

What I like least about DealerCenter is nothing.

IYAD
OWNER (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Dealer Center Review

5,0 5 anni fa

Commenti: Great experience and training from the representative.

Aspetti positivi:

dealer center is an all in one system works great

Aspetti negativi:

There is nothing to complain about with DealerCenter

WELMA
SALES (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

REVIEW

5,0 5 anni fa

Aspetti positivi:

EASY TO NAVIGATE, EASY TO ACESS INVENTORY, DEALS AND CUSTOMERS

Aspetti negativi:

THERE IS NOTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE

Alex
Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Dealer Center Service Rep [sensitive content hidden]

5,0 2 anni fa

Commenti: Love the service and the product! Many thanks to our account Rep [sensitive content hidden] !!! Wonderful experience!

Aspetti positivi:

The service and ease of use. We have an amazing Rep, [sensitive content hidden] , who goes above and beyond to ensure our business is on the right track with the right products!

Aspetti negativi:

None.... all is good!.

Misty
VP (USA)
Settore automobilistico, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Friendly, experienced and very knowledgeable product specialist!!!

4,0 7 anni fa

Aspetti positivi:

Ease of adding inventory - this area of the software is very appealing my product rep is amazing!

Aspetti negativi:

The accounting system - debits credits - needs to be more in depth I do like the bhph feature however I would definitely prefer to have a lot more features added to the accounting program the this feature. Ex: Should I want to add diff late fees, I want it to be classified as late fees, not other etc. -

Carolyn
Owner (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

EC CARS

5,0 6 anni fa

Commenti: Great experience. Love all incorporations. The ease of use for the customer while on our website. The ease of use on the app and great price!

Aspetti positivi:

How all the products are in one system with a great price. Also customer service, our rep, is amazing. She’s very helpful, polite, and punctual. She responds to emails quickly. She trains great. And she know her products.

Aspetti negativi:

I couple of items aren’t working properly. The auction list and the CRM emails. But even though it is not working support gets on it right away to fix. Unlike other companies.

Joe
Sales Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

DealerCenter is great

5,0 6 anni fa

Commenti: Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!

Aspetti positivi:

DealerCenter is super easy to learn, making the program fast and efficient. Structuring the deals is simple as well with automatic approvals with preferred lenders. Like being able to bring in outside lenders through RouteOne and DealerTrack. Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!

Aspetti negativi:

Sometime approvals with other lenders is not as simple

Michael
Bus Dev (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very impressive and powerful.

5,0 8 anni fa

Commenti: This DMS is above and beyond what I had hoped for. The first generation was a little clunky in my opinion but now that they have upgraded and redesigned their entire system, we are very very very impressed! Customer support is very good and US-based (rare). There's almost no downtime -if any. We opted for their website which seems to be performing well . It updates photos instantly and posts select vehicles to craigslist within six hours or so with just a click. With a little ramp up, we all enjoy the redesigned user interface.

Aspetti positivi:

The user interface and reliability. There are some reporting functions we really enjoy

Aspetti negativi:

Cost. A little high once you get all the upsell add-ons. The user interface and reliability. Reporting customizing is hard to figure out without tech-support sometimes.