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Informazioni su DealerCenter
Software DMS completo per concessionarie auto indipendenti con monitoraggio dello stock, database dei clienti, creazione di report sul credito e moduli.
Not upset about the price either. I came from bigger dealerships who used DealerSocket and Autosoft and their costs were significantly more.
I think it's very annoying how every time I do something it opens new tabs.
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Filtra le recensioni (1.415)
A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.
Commenti: Anyone can set up a auto dealership and have it operational and effective in a week.
Aspetti positivi:
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
Aspetti negativi:
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
The best one stop software shop in the industry
Commenti: 10/10
Aspetti positivi:
I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you [sensitive content hidden] for all you do! You are an invaluable asset to my business.
Aspetti negativi:
I wish they had more lender options for Arkansas
Alternative considerate:
DealerCenter Use
Commenti: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.
Aspetti positivi:
It was turn key and it was up and running was not much down time.
Aspetti negativi:
Its really slow, and clunky, When there is an issue often times its not a quick solution.
Efficient tool for managing and tracking inventory movement across various dealers and distributors.
Commenti: Its one-stop platform to enhance efficiency and boost the overall business performance.
Aspetti positivi:
The key features that has been lifesaving in our dealership management is that, it enables dealers to place new orders and that orders are processed accurately. Invoice generation once the order is completed helps us to start tracking the order status from shipping to delivery. Best part being the comprehensive reports on dealer performance and revenue analytics for data driven decision making. DealerCenter is a hub for all deals management.
Aspetti negativi:
Working with DealerCenter is quite satisfying. I have every reasons to rate it five stars because it has delivered the best.
Impressive
Commenti:
I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.
Aspetti positivi:
Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value. All in one solutions for Independent dealers of all sizes.
Aspetti negativi:
Nothing negative to say. Nothing else to say about the CONS ......
Alternative considerate:
The rep Rocks!
Commenti: My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App
Aspetti positivi:
The convenience of everything being in one place
Aspetti negativi:
Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem
Dealercenter Changed my business
Commenti: My overall experience has been awesome! [sensitive content hidden] is my sales rep and I love her to pieces! She has been essential to my growth and knowledge with the software. She's really the reason I've expanded the tools that I use including Routeone and out of state titling practices.
Aspetti positivi:
I Love my website and how easy it is to manager inventory on the dealercenter homepage and app. I also love the fact that customers can submit applications via my website for an easier sales process.
Aspetti negativi:
Prices is my least favorite factor but I love the software.
Dealer Center website
Commenti: Positive
Aspetti positivi:
Easy to navigate the website, being able to have website leads go into the same place you run credit from and do your deals from makes Dealer Centers website a no brainer. The R1 integration to the DMS sold me. saving me time and money.
Aspetti negativi:
Nothing, I have liked everything about the system
Very good DMS with constant updates to make it even better
Aspetti positivi:
This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.
Aspetti negativi:
You do pay quite a bit for the packages but we believe it is worth it.
Dealer center feed back
Aspetti positivi:
EASY TO USE MY REP [sensitive content hidden] IS GREAT AND VERY HELPFUL
Aspetti negativi:
Customer support team was not helpful with the inventory transfer
A must for every dealership.
Commenti: My overall experience been outstanding! [sensitive content hidden] did an amazing job and this level of excellence is being continued by [sensitive content hidden] has done an outstanding job on our website.
Aspetti positivi:
The reports are easy to navigate and friendly on the eyes. The system overall is very intuitive and easy to teach new hires. We have almost every single (most important) items activated. DMS; CRM; Credit Pulls; Website; Inventory Export to 3rd party website. We are very please with the system overall.
Aspetti negativi:
Still too much geared towards WFS; WFI and 'preferred' lenders. Customer 'support' in the Philippines from time to time.
Best software around for car independent dealerships
Aspetti positivi:
I love that you can manage your entire business from one platform. They're CRM is the best I've ever used, especially for the price point, the inventory management is so user friendly, their websites are great and can be fully customized, and we are able to submit to all our lenders in the system, EVEN OUR ROUTEONE LENDERS! No need for multiple software services when you use DealerCenter, they do everything!We used to use Frazer and made the switch over to DealerCenter and couldn't be happier with our decision. They were even able to migrate all our data over from Frazer for no additional cost which was such a huge relief and saved so much time. If you are a independent dealer and haven't switched to DealerCenter yet, what are you waiting for?!
Aspetti negativi:
I have nothing bad to say about DealerCenter
Seller Center
Commenti: What is DealerCenter?Serving in excess of 22,000 vendors, DealerCenter is the first in class merchant the bosses plan in the business. DealerCenter coordinates what is happening, improving on it to deal with your showcase region. Whether money bargains, Purchase Here Pay Here or outside finance, DealerCenter has the plans in general and administrative work you want to finish bargains rapidly and absolutely. DealerCenter besides offers worked with objections, complete CRM, credit reports, sell off run, significant solid areas for records plan and essentially more!Best ForThe free trade vehicle vendor who is searching for first rate merchant the board framework functionalities at the most brutal cost keeping an eye out.
Aspetti positivi:
ExpertsThe design is a striking extra ,remarkably immediate and right I would suggest this with any PC clueless individual. Work area an arrangement highlights for assessing a strategy and it are exceptionally straight forward to coordinate prospects
Aspetti negativi:
ConsThe Cons is that states rules compromises the full impact of the doorway sellers focus offers that may be valuable with express circumstances, for example, structure completing work area work for new comers that may not recollect where the clients ought to sign documentation.
Happy dealer center user
Commenti: We have been working with DealerCenter- we got our website up and completed CRM training. The software is easy to use and we've started the change to use DealerCenter instead of Frazer do to it being a one stop shop- our rep [sensitive content hidden] has been amazing at helping us with any questions that we have had regarding the software. She is always willing to help any way she can and gets things done in a timely manner. We love that she always has a positive attitude and ready to tackle any issues we come across.
Aspetti positivi:
That I can manage my business all in one which saves me a lot of time and makes the whole selling a car process a lot easier.
Aspetti negativi:
The only thing I don't like is my facebook integration has not been set up fully, but my rep is working on it.
Dennis and DealerCenter are the BEST!!!!
Aspetti positivi:
DealerCenter is an amazing tool. I used to work for some of the biggest franchise dealer groups in the country and their CRM system matches up right up there with the big names in the industry like DealerSocket, VinSolutions, etc. Not only is DealerCenter simple to use, their service is impeccable. Our customer service rep made a special in person visit to train me and my entire staff the ins and outs of how the CRM is supposed to work. He has had experience from Autotrader and he used to be my rep with them and he has brought a level of expertise that no one has ever delivered to our dealership in the past. Awesome products but even better service! I highly recommend DealerCenter!
Aspetti negativi:
There are a few items that I would like them to add like adding pictures and their titles of the salespeople on their signature lines for the e-mails. Nothing major, but would still like to see. Regardless, for the price, it's still the best value compared to VinSolutions, DealerSocket, DealerTrak, etc.
Above and Beyond
Commenti: My experience started several months ago when I personally took over the Financing for Leto Auto, LLC. I was very fortunate to have as my helper and still do, The support staff who has guided me through everything concerning Dealer Center. I have my inventory, my financing, contacts and webpage all through DC. She guided me through each step and informed me of programs available that I didn't even know about. I can call her anytime and receive the help that I need. She is constantly calling on me to make sure I am OK and have no problems. She was not my assigned representative but took over my account when the original representative failed to maintain contact with me. She is very thorough and knowledgeable of the entire Dealer Center program and I lean very heavily on her for help. Her personality is excellent and I never feel like she is talking down to me. She is an asset to your company who deserves to be treated as a VIP. I don't mind spending the money when I get a top notch software program and an outstanding representative to guide me through the use of it.
Aspetti positivi:
That I can handle all my dealership business at one location.
Aspetti negativi:
Having to sign back in so many times a day just because I leave it idle a little too long.
DealerCenter review
Aspetti positivi:
Easy to use for accountingIt allows to create more market
Aspetti negativi:
Not too many drawbacks with the use but it must be improved
DealerCenter is the best!
Commenti: My overall experience has been wonderful!
Aspetti positivi:
What I like the most about DealerCenter is the help I received from team. We've had DC for many years & was not using all the features, but now I learned all that DealeCenter can do for me! I can print window stickers, I set up a fully integrated website & also will be getting a logo made through DealerCenter as well. DealerCenter makes running my business easy & streamlined. I will also will start using DealerCenter to help track my BHPH payments. I'm very excited to start using DealerCenter to run my entire business!
Aspetti negativi:
What I like least about DealerCenter is nothing.
Dealer Center Review
Commenti: Great experience and training from the representative.
Aspetti positivi:
dealer center is an all in one system works great
Aspetti negativi:
There is nothing to complain about with DealerCenter
REVIEW
Aspetti positivi:
EASY TO NAVIGATE, EASY TO ACESS INVENTORY, DEALS AND CUSTOMERS
Aspetti negativi:
THERE IS NOTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE
Dealer Center Service Rep [sensitive content hidden]
Commenti: Love the service and the product! Many thanks to our account Rep [sensitive content hidden] !!! Wonderful experience!
Aspetti positivi:
The service and ease of use. We have an amazing Rep, [sensitive content hidden] , who goes above and beyond to ensure our business is on the right track with the right products!
Aspetti negativi:
None.... all is good!.
Friendly, experienced and very knowledgeable product specialist!!!
Aspetti positivi:
Ease of adding inventory - this area of the software is very appealing my product rep is amazing!
Aspetti negativi:
The accounting system - debits credits - needs to be more in depth I do like the bhph feature however I would definitely prefer to have a lot more features added to the accounting program the this feature. Ex: Should I want to add diff late fees, I want it to be classified as late fees, not other etc. -
EC CARS
Commenti: Great experience. Love all incorporations. The ease of use for the customer while on our website. The ease of use on the app and great price!
Aspetti positivi:
How all the products are in one system with a great price. Also customer service, our rep, is amazing. She’s very helpful, polite, and punctual. She responds to emails quickly. She trains great. And she know her products.
Aspetti negativi:
I couple of items aren’t working properly. The auction list and the CRM emails. But even though it is not working support gets on it right away to fix. Unlike other companies.
DealerCenter is great
Commenti: Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!
Aspetti positivi:
DealerCenter is super easy to learn, making the program fast and efficient. Structuring the deals is simple as well with automatic approvals with preferred lenders. Like being able to bring in outside lenders through RouteOne and DealerTrack. Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!
Aspetti negativi:
Sometime approvals with other lenders is not as simple
Very impressive and powerful.
Commenti: This DMS is above and beyond what I had hoped for. The first generation was a little clunky in my opinion but now that they have upgraded and redesigned their entire system, we are very very very impressed! Customer support is very good and US-based (rare). There's almost no downtime -if any. We opted for their website which seems to be performing well . It updates photos instantly and posts select vehicles to craigslist within six hours or so with just a click. With a little ramp up, we all enjoy the redesigned user interface.
Aspetti positivi:
The user interface and reliability. There are some reporting functions we really enjoy
Aspetti negativi:
Cost. A little high once you get all the upsell add-ons. The user interface and reliability. Reporting customizing is hard to figure out without tech-support sometimes.