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Informazioni su The Magazine Manager

The Magazine Manager è tra i leader globali nel software per editori con vendite, produzione e fatturazione in un'unica piattaforma unificata.

Ulteriori informazioni su The Magazine Manager

Aspetti positivi:

We liked that we could have everything in one system including billing thru quickbooks and our subscriptions. Its very easy to use after taking the training and using daily.

Aspetti negativi:

I get why - but we have asked for a button to make it show inactive so we don't have it on a drop down.

Valutazioni di The Magazine Manager

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,8
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,2/ 10

The Magazine Manager ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 334 recensioni degli utenti di Capterra.

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Filtra le recensioni (334)

Kimberly
Kimberly
Advertising Sales Director (USA)
Utente LinkedIn Verificato
Produzione di media, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

You won't regret it!

4,0 4 anni fa

Commenti: I have been very satisfied w/ Magazine Manager; the program, reaching and tracking support has improved immensely; training availability and said category for training can be suited for individual needs.

Aspetti positivi:

They are making it so you can have one program that does the job of many. It's my CRM, it's my task manager, it handles my email marketing, keeps me informed of my team's progress; helps w/ me a/r; which has saved our company time and money in getting rid of programs no longer needed, reaching a larger client base and in staying on top of our collections. They offer regular training not just on their crm but sales trainings by their team as well as outsiders, like [SENSITIVE CONTENT HIDDEN]. They are constantly improving their system;

Aspetti negativi:

That I can't make groups on the fly; that invoices can't reference an ad name; that we can't track when a client open's an email. however, when I come up with these instances these can either provide me with a work around or they are in the midst of solving that issue.

Risposta di Mirabel Technologies

4 anni fa

Thanks for the nice review, Kimberly! We appreciate your feedback and will forward to our development team.

Christina
Director of Multimedia Initiatives (USA)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Couldn’t operate business without it.

5,0 anno scorso

Commenti: We’ve used Magazine Manager for over 10 years now and it is a game-changer! Its intuitive interface and robust features streamline magazine production, making it a must-have for publishers. From seamless issue planning to effortless collaboration, it's a powerful tool that enhances productivity. The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without.

Aspetti positivi:

I really love how Magazine Manager brings our whole team together. It covers every department, so instead of juggling external programs, we're all connected in one smooth software flow. It just makes collaboration a breeze!

Aspetti negativi:

I genuinely can't pinpoint anything negative about Magazine Manager. Over a decade of use has revealed its continuous evolution through proactive improvements. What's truly commendable is their receptiveness to user feedback. Not only do they listen, but our firsthand experience confirms they actively implement enhancements suggested by users, fostering a collaborative and responsive user experience.

Risposta di Mirabel Technologies

10 mesi fa

Thanks for the great review, Christina! We appreciate you!

Utente Verificato
Utente LinkedIn Verificato
Editoria, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good CRM Software

3,0 6 anni fa

Commenti: Magazine Manager definitely helps our business run smoothly. Would recommend to others, but I hope that MM will improve their customer service and support venues.

Aspetti positivi:

Magazine manager helps us keep our contacts and orders organized and all in one place.

Aspetti negativi:

Help files tend to be very outdated, so there is a lot of reliance on tech support, which is usually good but can be a bit of a struggle depending who you speak to. "Updates" don't always make a lot of sense - sometimes make things more difficult.

Jeni
Account Executive (USA)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Magazine Manager VIP

4,0 4 mesi fa

Commenti: The chat feature works extremely well. I'm thrilled to have live support within minutes, and transcripts emailed at the conclusion of the conversation.

Aspetti positivi:

The Magazine Manager helps efficiently streamline the sales process - it combines your address book, calendar, and reminder apps all in one, and has the added benefit of AI. It also helps teams with cross-selling, inventory management, and marketing outreach.

Aspetti negativi:

It would be great if each company/business had an umbrella account ID. This way users could refer to a business by the account ID, versus having to relay multiple IDs for the individual contacts, when referring to an account. This would be beneficial since businesses can have more than one contact for sales, production, and billing. The mobile capabilities are quite limited. Both the UI and UX could be updated to provide an experience similar to the web version.

Risposta di Mirabel Technologies

4 mesi fa

Hi Jeni, Thanks for the great review! We appreciate you! Regarding your comment on having an umbrella account ID, we have added a new 'Parent Company' feature that will allow you to group together Companies & Sub Contacts under one shared account that then can be used as an additional search filter. This feature can be used for parent/subsidiary company relationships as well as just for simpler grouping & searching - such as in your case. If you would like to learn more about this feature, feel free to reach out to your software consultant who would be more than happy to walk you through it.

Jen
Senior Account Manager (USA)
Quotidiani, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Magazine Manager Helps Keep it Together!

5,0 9 mesi fa

Commenti: Easy to use and manage all of my working accounts. Providing detailed report outs of past years - comparisons to previous issues and products.

Aspetti positivi:

Keeping everything in one place and easily pulling needed information. Keeps me on task - providing quick review of past sales / etc.

Aspetti negativi:

The inability to schedule our digital packages with many products as one line item - while still providing a sub job jacket or something for artwork and schedule

Risposta di Mirabel Technologies

9 mesi fa

Thanks for the great review, Jen. We appreciate you!

James
Advertising and Digital Director (Panama)
Medicina alternativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

It's made of a Magazine/Newspaper business

5,0 10 mesi fa

Commenti: Overall I am quite happy with the change, and look forward to growing with magazine manager and learning the new features that they are constantly adding on a regular basis.

Aspetti positivi:

I finally found a CRM that was built for the publishing industry that we didn't have to pay someone a lot of money to build out. They are constantly doing updates to make it or intuitive and friendly.

Aspetti negativi:

Sometimes it is more complicated than it needs to be, or they haven't completely developed certain aspects they are still under development.

Risposta di Mirabel Technologies

10 mesi fa

Thank you for the great review, James! We appreciate you!

Jodi
Account Executive (USA)
Editoria, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Mag manager

5,0 12 mesi fa

Aspetti positivi:

Magazine manager allows me to keep organized with all of my tasks. Future calls scheduled meetings. These features help me tremendously with my daily workflow and time management. What I like best for each contact entered, I can go to notes and activity and enter or review what was discussed last.

Aspetti negativi:

What I like least about magazine manager is that there are too many ways to search for a contact. This leads to multiple entries of the same business. This has caused confusion and controversy between other sales reps.

Risposta di Mirabel Technologies

12 mesi fa

Thank you for the great review, Jodi. We appreciate you!

Lucas
VP of Sales and Marketing (USA)
Editoria, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Small Business Transformation

5,0 10 mesi fa

Commenti: Very positive experience with great customer service!

Aspetti positivi:

The absolute number one thing that has been a blessing is the people who work at Magazine Manager from the Ownership down to their Account Managers everyone has been very accessible, patient, and easy to work with. They truly have taken the time to understand how we have operated for over 40 years and adapted their system to ours.

Aspetti negativi:

The main cons I can think of have already been addressed or are currently being addressed with their continued product updates.

Risposta di Mirabel Technologies

10 mesi fa

Thank you for the amazing review Lucas! We appreciate you!

Jason
Sr Marketing Advisor (USA)
Produzione di media, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Reliable and easy to use

5,0 9 mesi fa

Commenti: Solid experience so far. I've found that the essential things I need coming from a Salesforce-heavy background are satisfied.

Aspetti positivi:

In the short amount of time I've been using Magazine Manager as my daily CRM, I've found it very easy to find new tools to incorporate into making my daily routing.

Aspetti negativi:

Email integration took a bit of time for our internal operations team but it is working well now.

Risposta di Mirabel Technologies

9 mesi fa

Thanks for the great review, Jason. We appreciate you!

Mark
Account Executive (USA)
Mezzi di comunicazione, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Organizing My Clients

5,0 7 mesi fa

Commenti: I find it helpful to keep track of what I do all day and when I need to contact a client.

Aspetti positivi:

It is so easy to use and keep track of your work

Aspetti negativi:

Nothing - I cannot think of a thing this site cant do

Risposta di Mirabel Technologies

6 mesi fa

Thanks for the great review, Mark! We appreciate you!

Nikee
Marketing Consultant (USA)
Editoria, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Highly Recommend The Magazine Manager

5,0 anno scorso

Aspetti positivi:

It's a very simple program to learn. Efficiently laid out and provides the resources I need to be successful.

Aspetti negativi:

I really don't have anything negative. In my opinion, TMM runs great.

Risposta di Mirabel Technologies

anno scorso

Thanks for the great review, Nikee! We appreciate you!

Casey
Office Manager (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A Critical component for business

5,0 anno scorso

Commenti: Very good, There's still a lot I don't know about Magazine Manager but am very excited that they make it so easy to learn, customer support is also great.

Aspetti positivi:

Magazine Manager allows multiple people to communicate within notes and calls and keeps a record for us, when your'e making many calls it's easy to forget what happened with each one a week later, but Magazine Manger keeps all your notes and everyone else's right there. The production module is critical for us to keep track of everyones status.

Aspetti negativi:

I don't really see a con withing magazine manager. They send us emails constantly with updates and options to join classes and read or listen to everything new going on within the website.

Risposta di Mirabel Technologies

anno scorso

Thanks for the great review, Casey. We appreciate you!

Deb
Office Manager (USA)
Editoria, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Magazine Manager is a Great CRM

5,0 anno scorso

Commenti: Great system. Talked with others who struggle with their CRM and if there are issues, someone is always there to help you through it. Great IT support!

Aspetti positivi:

Ease of working in the system. Reports are readily available and easy to download. Invoicing and receivables are easy to complete and track in the system.

Aspetti negativi:

Initial set up of products was a bit confusing, but after you do a few it is pretty easy.

Risposta di Mirabel Technologies

anno scorso

Thanks for the amazing review, Deb! We appreciate you!

Kieran -
Associate Publisher-Sales (USA)
Editoria, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Powerful Publishing Software

5,0 11 mesi fa

Aspetti positivi:

Ease of use and very intuitive. Customer support is amazing.

Aspetti negativi:

There is nothing in particular that I dislike about Magazine Manager. The product software is constantly updated and improved. When I have needed a new report for some kind of analysis, the customer support team has assisted in a timely fashion.

Risposta di Mirabel Technologies

11 mesi fa

Thank you for the great review, Kieran! We appreciate you!

Daniel
Ae (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

It’s amazing

5,0 4 mesi fa

Aspetti positivi:

The software is user-friendly and highly flexible, allowing seamless use across a variety of devices.

Aspetti negativi:

Can’t think of and issue worth mentioning

Risposta di Mirabel Technologies

4 mesi fa

Thank you for the awesome review, Daniel! We appreciate you!

Roberto
Office Operator (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The Magazine Manager Excellent Experience

5,0 anno scorso

Aspetti positivi:

The amount of reports you can pull up, ease of use, accurate display of information. It is the easiest client database I've ever used.

Aspetti negativi:

Can't thing of a Cons, but I believe the app might help if you could do everything you can do in the website version.

Risposta di Mirabel Technologies

anno scorso

Thanks for the great review, Roberto! We appreciate you!

Diane
Senior Sales Manager- exhibits and publishing (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

sales Team neccesity

5,0 anno scorso

Commenti: staff is always helpful and responsive to our needs

Aspetti positivi:

You can monitor activity with out needing to have sales reports.

Aspetti negativi:

Finding the right reports for forecasting and the dashboards do not work for me

Risposta di Mirabel Technologies

anno scorso

Thanks for the great review, Diane. We appreciate you!

Naydi
Office Manager (USA)
Produzione di media, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Magazine Manager System that actually works.

5,0 anno scorso

Aspetti positivi:

Magazine Manager helps me manage all print and digital publications, clients, ad campaigns, billing and invoicing everything in one place which allows me a better time management improving my day-to-day operations.

Aspetti negativi:

The updates sometimes can be overwhelming at first.

Risposta di Mirabel Technologies

anno scorso

Thank you for the amazing review, Naydi. We appreciate you!

Gregory
Account Manager (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

My review

5,0 anno scorso

Commenti: I love it and it makes my job so much easier

Aspetti positivi:

The ease of use and the ability to track clients

Aspetti negativi:

That it is not too saavy when I enter peoples names in

Risposta di Mirabel Technologies

anno scorso

Thanks for the great review, Gregory. We appreciate you!

Julie
Sales Manager (USA)
Editoria, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Maqazine Manager Reviews

5,0 anno scorso

Commenti: I lik it but wish it provided more like Media Radar does.

Aspetti positivi:

Training, webinars and easy to connect with help. Like the webinars, most recent [sensitive content hidden]

Aspetti negativi:

When your use to another program (ie: Media Radar) you can see spending habits, what products they are buying and the creative, and you have contact or decision maker or agency at your fingertips.

Risposta di Mirabel Technologies

anno scorso

Thanks for the great review, Julie. We appreciate you!

Cindy
Sales Administrator (USA)
Trasporto aereo/Aviazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Satisfied MM customer

4,0 anno scorso

Aspetti positivi:

Ease of use, compiling reports, creating proposals and converting to contract

Aspetti negativi:

They change things up alot without notice, ability to delete clients that have proposals and such attached when companies are no longer in business

Risposta di Mirabel Technologies

anno scorso

Thank you for the awesome review, Cindy! We appreciate you. Regarding the ability to delete clients that have proposals/order history, we have added the ability to inactivate client records through the action panel on the Contact Record. This will prevent those records from appearing in searches and reports while also maintaining your previous sales data. If you have any questions, your software consultant would be more than happy to help!

Denise
Publisher (USA)
Consulenza manageriale, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Essential for magazine ad sales

5,0 10 mesi fa

Commenti: Fantastic program and I love it! I have used many crm program but this one is specifically designed for magazine and it makes it easier to track and plan ahead for many years.

Aspetti positivi:

The ability to create proposals and track opportunities linked to companies and individuals from the company

Aspetti negativi:

Not being able to enter a contract on the mobile app

Risposta di Mirabel Technologies

10 mesi fa

Thanks for the amazing review, Denise. We appreciate you!

Julie
Office and Operations Manager (USA)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Product and easy to use!

5,0 anno scorso

Commenti: Overall this is a great product and the customer service is amazing.

Aspetti positivi:

The ease and convenience of setting up and using the customer database, and being able to track all of our advertising contracts digitally.

Aspetti negativi:

Reports are sometimes confusing but I know they are working on enhancing the reporting.

Risposta di Mirabel Technologies

anno scorso

Thanks for the wonderful review, Julie. We appreciate you!

Valerie
Publisher (USA)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent CRM

5,0 anno scorso

Commenti: Excellent

Aspetti positivi:

Navigation screen with important tracking metrics

Aspetti negativi:

I would like using more features in MM that are additional

Risposta di Mirabel Technologies

anno scorso

Thank you for the great review, Valerie. We appreciate you!

James
Accounting Manager (USA)
Editoria, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Magazine Manager: A CRM Solution that Pays for Itself

5,0 2 anni fa

Commenti: Positive! I don't see how we could operate as a business without this CRM software.

Aspetti positivi:

It is wonderful to not miss any customer when it comes to sales, production, or accounting.

Aspetti negativi:

Client contacts can get kind of messy. It takes work from all departments to ensure your client profiles are kept up-to-date over time.

Risposta di Mirabel Technologies

2 anni fa

Thank you for the amazing review, James. We appreciate you!