Da 17 anni aiutiamo le aziende
a scegliere i migliori software

Informazioni su SurveyLab

Software professionale per sondaggi online. Sondaggi, questionari, moduli e test per verificare l'esperienza dei clienti, le indagini di mercato, le risorse umane e altro ancora!

Ulteriori informazioni su SurveyLab

Aspetti positivi:

SurveyLab has a lot of options that comes in a very pricy way in the competitors. Their heat-map function works excellent.

Aspetti negativi:

Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue.

Valutazioni di SurveyLab

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,8
Caratteristiche
4,7
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,3/10

SurveyLab ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 61 recensioni degli utenti di Capterra.

Hai già usato SurveyLab?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (61)

Krystian
Krystian
Polonia
Utente LinkedIn Verificato
Ha utilizzato il software per: Prova gratuita
Fonte della recensione
Fonte: GetApp

Perfect tool for academic research

5,0 7 anni fa

Aspetti positivi:

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Aspetti negativi:

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Carlos
CEO & Founder (Messico)
Risorse umane, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great Solution & excellent Customer Care

5,0 4 anni fa

Commenti: My experience with SurveyLab

Aspetti positivi:

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Aspetti negativi:

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

Benjamin
School Lab Technician (Singapore)
E-learning, 201-500 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Good alternative to Google Forms

4,0 5 anni fa

Commenti: Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Aspetti positivi:

- Standalone software which is not part of Google Suite - Accessible to non-Google account users

Aspetti negativi:

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

Susanna
Student (Belgio)
Ricerca, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Best survey software for students

5,0 5 anni fa

Commenti: It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

Aspetti positivi:

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

Aspetti negativi:

The limit to the results in the free version.

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Excellent!

5,0 4 anni fa

Commenti: I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

Aspetti positivi:

The robust of the platform, API integration and good capabilities to c8stom surveys

Aspetti negativi:

I don't have any problem with the platform may be I hope that little bit improve for Look and feel

Katarina
development consultant (Serbia)
Amministrazione pubblica, 5.001-10.000 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

The best customer support ever!

5,0 4 anni fa

Commenti: Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently.

Aspetti positivi:

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey. It is simple to set up. Customer can also pay on monthly bases, which is great for customers who use surveys intermittently.

Aspetti negativi:

I like everything about it, particularly user-friendliness.

Thierry
Thierry
Director Strategic Alliances & Projects (Belgio)
Utente LinkedIn Verificato
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great value for money thanks ease of use and ease of multilanguage setup/translation

4,0 5 anni fa

Commenti: Excellent

Aspetti positivi:

Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical & commercial)

Aspetti negativi:

I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution.

Szymon
Data Analyst (Polonia)
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Helpful and convenient

5,0 3 anni fa

Commenti: Helped me a lot in dealing with my work assignment.

Aspetti positivi:

I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect.

Aspetti negativi:

Well, In my opinion the additional thing which might help some of the users is to add the possibility to duplicate the page of the survey.

Timea
Timea
Deputy CEO
Utente LinkedIn Verificato
Traduzione e localizzazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Very satisfied with mySurveyLab online surveys

5,0 8 anni fa

Commenti: mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us.

Kirill
General Manager Russia & Global BD Director (Russia)
Utente LinkedIn Verificato
Servizi di informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Positive experience - all aspects

5,0 6 anni fa

Commenti: We had a theory regarding our product and needed to conduct a survey to prove it right or wrong, The results were very, very helpful.

Aspetti positivi:

The survey was easy to create. The reports are easy to use. The support team is helpful and responds fast. They can provide their own panel of respondents which was extremely helpful.

Aspetti negativi:

The service did not accept cards so I had to make a wire transfer. It was not a big problem anyway.

Risposta di SurveyLab

6 anni fa

Hi Kirill. Thanks for nice words. We are working on the card payments for the sampling services, so next time we will be ready. :) We currently do support cards for all our subscription plans.

William
Freelancer (Costa d’Avorio)
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

SurveyLab: excellent product !

5,0 3 anni fa

Commenti: It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes. I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively. I had the option to create a 3-question review in less than 20 minutes, with the choice to pick among open-and shut finished inquiries. Enthusiastically suggested for clients who don't approach SurveyMonkey, or Google Structures because of any firewall.

Aspetti positivi:

SurveyLab has exhibited to be an incredible arrangement, just as a terriffic colleague addressing our business needs and supporting our plan of action. They are consistently adaptable and open to help. Quick and instinctive UI, takes into account an easy overview creation and velocities up entire interaction. Extremely convenient information assortment prospects, permits to decrease information handling time later on and gives extra experiences. Independent programming which isn't important for Google Suite, and available to non-Google account clients.

Aspetti negativi:

I had a little issue with question number control, it is sensible yet required some attention. There were a hiccup during the running of the review because of a stage update, which made the survey quit working. Backing fixed this for me rapidly after I brought it up, despite the fact that it was simply by 5-second flash that I saw that the survey wasn't working.

Julien
Executive Director Service Delivery (Spagna)
Esternalizzazione/Delocalizzazione, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Product

5,0 4 anni fa

Aspetti positivi:

We were on the lookout for an all-in solution for one of our client and we were especially looking out for a solution proposing advanced analytics. We have been pleasantly surprised by SurveyLab on all fronts. Taking over the software was easy and we have been able to quickly deploy complex surveys in different languages and which required a lot of logic conditioning. The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure. We have had a few questions during the exploitation phase and we have received a stellar customer support from SurveyLab. Overall we will be using the product again for our next campaigns and we highly recommend it to other companies. Thank you SurveyLab!

Aspetti negativi:

Nothing we did not like per se. However the reporting sometimes required a bit of reformating before to be able to send the reports across to our final users. Not a deal breaker!

Ricardo
Ik heb geen werk (Paesi Bassi)
Intrattenimento, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Goede Enquête site met veel vragen lijsten

5,0 anno scorso

Commenti: Ik Vind survey Lab een hele fijne Enquête site de vragen zijn makkelijk te begrijpen de site is heel overzichtelijk ik vind het alleen jammer dat de site soms vastloopt en dat de vragen lijst opeens stopt maar voor de rest vind ik Survey Lab heel fijn werken

Aspetti positivi:

Veel leuke vragen lijsten Overzichtelijke site De vragen zijn makkelijk te begrijpen

Aspetti negativi:

Soms loopt hij vast Soms stopt de vraag lijst er zomaar mee

Gideon
Insight Director (UK)
Ricerca, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great bit of kit, good alternative to Surveymonkey

5,0 5 anni fa

Commenti: It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?)

Aspetti positivi:

It's got loads of functionality within each price plan and the developers are releasing lots of new functionality all the time.

Aspetti negativi:

Not a lot I don't like about it to be fair - I think it ticks a lot of boxes. Maybe they could email more hints and tips or news of new function releases?

Juanita
Juanita
comunicador social (Colombia)
Utente LinkedIn Verificato
Scrittura e attività redazionali, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Encuestas en linea

4,0 anno scorso

Commenti: Mi experiencia usando y participando de SurveyLab ha sido buena, he logrado alcanzar recompensas y acceder a pagos reales a través de tarjetas regalos y Paypal.

Aspetti positivi:

Survey Lab es una buena plataforma para acceder a encuestas y ganar extras en el tiempo libre. Es una plataforma fácil de usar. Siempre hay una encuesta en la cual participar con temas reales, actuales y de interés.

Aspetti negativi:

A veces después de haber respondido varias preguntas, algunas encuestas descalifican la participación, haciendo perder tiempo al usuario.

Marcin
Chief Information Officer (Polonia)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

easy to use employees testing

5,0 4 anni fa

Commenti: Used as a knowledge testing platform for employees. Very good feedback from users and analytics.

Aspetti positivi:

Range of customization, multichanneling, well worked out UI.

Aspetti negativi:

Too deep diversifications of functionalities between subscription plans

Amir
Intern (Germania)
Gestione formativa, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

User friendly tool

5,0 4 anni fa

Commenti: I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

Aspetti positivi:

Simple User Friendly inexpensive Fast customer support GDPR compliance

Aspetti negativi:

Customization in question text was limited

Jared
Handyman (USA)
Industria edilizia, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Survey lab review by jared

5,0 2 anni fa

Commenti: My experience with them has been great so far

Aspetti positivi:

I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.

Aspetti negativi:

I like everything about survey labs so far so no complaints.

Marcin
PhDstudent (Polonia)
Tempo libero, viaggi e turismo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Strongly recommend mySurveyLab.com

5,0 8 anni fa

Commenti: I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions.
Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge.
I strongly recommend mySurveyLab.com!

Aspetti positivi:

- great support team - various functions - low price - professional statistics in different file formats

Aspetti negativi:

- It's hard to find any cons

Jakob
PM (USA)
Logistica e catena di approvvigionamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great mobile app for offline survey collection

5,0 7 anni fa

Commenti: The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.

Aspetti positivi:

Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.

Kit
Chief Product Officer (UK)
Ricerca, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Strong product features

5,0 4 anni fa

Aspetti positivi:

We liked the ease of use and simple but clean look of the design interface and the survey, but what makes it unique is the inclusion of a drag and drop survey question type - I have yet to find this elsewhere in this price range, and users have fed back to us that this kind of question is quite enjoyable to do.

Aspetti negativi:

There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning. Support did fix this for me very quickly after I brought it up, although it was only by pure luck that I noticed that the survey wasn't working.

Marek
Developer (Polonia)
Sviluppo di programmi, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best survey software

5,0 2 anni fa

Commenti: Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the surveys are perfectly customized to mobile devices. Also, the fact that you can add a variety of logic methods to each question allows you to prepare a more complex survey which is still user friendly and easy for the respondents.

Aspetti positivi:

Survey lab is a fantastic tool for creating and scripting surveys. It has a full library of templates and is very easy and intuitive in use. The whole process is quick and effective.

Aspetti negativi:

I've only been using the survey for a limited time but so far so good no cons.

Artur
Polonia
, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

mySurveyLab - flexible and very intuitive tool

5,0 8 anni fa

Commenti: mySurveyLab offers a very well prepare suite that contain questioner creation, communication with respondents and statistic tool. mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients.

Aspetti positivi:

mySurveyLab is easy to use and very intuitive tool

Princess
Strategy Coordinator (USA)
, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Using MySurveyLab

4,0 7 anni fa

Aspetti positivi:

I like that MySurveyLab is device-agnostic, so I can use it on any device that accesses the internet. Another great thing about it is that there are many languages to choose from, even rarer ones like Arabic! It also integrates with many CRM tools, which is a plus.

Aspetti negativi:

The starter prices are great, though the professional monthly package can become expensive compared to free survey tools. It's only worth it for companies that need a high-level, interoperable survey system.

Ruby
Head of North America (Polonia)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Product & Value for Money

5,0 4 anni fa

Aspetti positivi:

My company was looking for a survey tool we could use to measure brand awareness among our core markets. We evaluated multiple options based on pricing, features, and customer support, and SurveyLab came out on top. They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to. In addition, customer support on projects was almost always within 24 hour turnaround, and extremely communicative. We've had a great experience so far.

Aspetti negativi:

As SurveyLab is a survey-focused product, it might not have as advanced features for full data analytics analysis as other platforms that are more analytics focused. However, the survey functionality itself is very advanced, and suited all the needs of our company.