Recensioni su Adobe Commerce

Informazioni su Adobe Commerce

Suite di e-commerce multicanale che consente alle aziende di vendita al dettaglio di gestire ordini, clienti, inventari, spedizioni, cataloghi e altro ancora.

Ulteriori informazioni su Adobe Commerce

Aspetti positivi:

From an entrepreneurial standpoint, once you have a team that knows the functions of the product, navigating the software and selling online is great.

Aspetti negativi:

I abandoned the use almost immediately, am I wrong with my judgment. But in any case, the interface didn't create any attractions.

Valutazioni di Adobe Commerce

Punteggio medio

Facilità d'uso
3,7
Servizio clienti
4,0
Caratteristiche
4,4
Rapporto qualità-prezzo
4,1

Lo consiglieresti?

7,7/10

Adobe Commerce ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 590 recensioni degli utenti di Capterra.

Hai già usato Adobe Commerce?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (590)

francesco
Dirigente (Italia)
Editoria, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Stai tranquillo

5,0 4 mesi fa

Commenti: Il vantaggio più consistente sta nella continuità del prodotto, non ci siamo mai rivolti all' assistenza per nessun problema

Aspetti positivi:

Semplicità ed efficacia vanno di pari passo

Aspetti negativi:

Nulla in particolare, ovvio che inizialmente bisogna entrare in una nuova ottica gestionale

Rita
Impiegata (Italia)
Servizi finanziari, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Utile

4,0 5 mesi fa

Aspetti positivi:

Utile per supportare le piccole imprese nella creazione e gestione di piattaforme e-commerce

Aspetti negativi:

Necessiterebbe di una formazione più approfondita

Amiel
Amiel
IT Manager (USA)
Utente LinkedIn Verificato
Tabacco, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Magento 2.0 Review

5,0 3 anni fa

Commenti: We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Aspetti positivi:

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Aspetti negativi:

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Fabian
Fabian
digital marketer (Sudafrica)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

My Magento Review

4,0 4 anni fa

Commenti: Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.

Aspetti positivi:

I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility.

Aspetti negativi:

I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed.

Hind
Optics Engineer (Francia)
Macchinari, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Adobe Commerce: A Comprehensive eCommerce Solution

5,0 2 mesi fa Nuova

Commenti: In spite of the initial challenges, I have had a positive experience with Adobe Commerce. It has helped me grow my online business by providing a feature-rich and scalable platform.

Aspetti positivi:

I love how Adobe Commerce offers a wide range of features and capabilities that cater to businesses of all sizes. I appreciate the seamless integration with other Adobe products, which enhances my overall experience and productivity.

Aspetti negativi:

I found that Adobe Commerce has a steep learning curve, which might be challenging for some users.

Jeff
CTO (USA)
Medicina veterinaria, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Works but Insanely Hard To Customize

3,0 2 anni fa

Commenti: We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Aspetti positivi:

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Aspetti negativi:

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Letlet
Sales and Marketing (Filippine)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Adobe Commerce: The Game-Changing E-commerce Platform You Need to Know About

4,0 3 mesi fa

Commenti: The difficulty in creating and managing personalized customer experiences on our e-commerce websites was one of our primary business issues prior to implementing Adobe Commerce. However, we have been able to easily develop and modify our websites to meet the specific requirements of our clients thanks to Adobe Commerce.There are numerous advantages to using Adobe Commerce. First, we were able to divide our customers into groups based on factors like their demographics, user activity, shopping cart, and previous purchases. We have been able to tailor content, pricing, and promotions to specific customers thanks to this, which has resulted in increased sales and customer satisfaction. Additionally, our website has seen an increase in traffic and conversion rates as a result of Adobe Commerce's SEO-friendly features increasing our website's visibility and ranking on search engines.We have also discovered that customization and ease of use are benefits. Customizing usability, shopping carts, and online store features has been simple for us thanks to the rule-based product relations and drag-and-drop page builder. In addition, we have been able to test new modules and roll back changes if necessary, ensuring that the customer journey is always optimized.In general, working with Adobe Commerce has been a fantastic experience.

Aspetti positivi:

I can confidently assert that Adobe Commerce has revolutionized our e-commerce operations. We were able to create and manage our e-commerce website with minimal technical expertise thanks to the drag-and-drop page builders. We have been able to provide our customers with a more individualized shopping experience thanks to the features for targeting and segmenting customers, which has resulted in increased sales and customer loyalty.The ability to create pricing and promotions for multiple e-commerce sites is one of Adobe Commerce's main advantages. We are able to offer discounts and promotions to a variety of customers and market segments through multiple channels by using rule-based up-selling and targeted promotions. We have been able to offer personalized discounts and promotions to our customers, which has not only helped us increase our sales but also strengthened our relationships with them.Adobe Commerce's drag-and-drop custom page builder is yet another great feature. We can now tailor content to specific customer segments and upload it, ensuring that only relevant content is included in the customer journey. Site owners can view and experience the site's content as a customer because all edits and changes are saved for future reference and content staging preview.Overall, I would highly recommend Adobe Commerce to any company that wants to improve its e-commerce capabilities and give its customers a personalized shopping experience.

Aspetti negativi:

I must admit that the platform's steep learning curve is one of its biggest drawbacks. For new users, it can be frustrating because it can take some time to comprehend all of the platform's features and functions. However, Adobe Commerce can be a useful management tool for your e-commerce business once you get the hang of it.The platform's high price is another drawback I've encountered. Adobe Commerce is designed for larger businesses, so it can be quite pricey. For smaller businesses looking to enter the e-commerce market, this may be a barrier.However, Adobe Commerce's advantages far outweigh its drawbacks. I believe it is well worth the investment for businesses looking to expand their e-commerce capabilities.

Ashwani
Project Manager (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Good Ecommerce Software with Powerful Interface

4,0 4 anni fa

Aspetti positivi:

Administrator- Features availability for admin is very good and if you are used of it then you can get each and every bit of data whatever you want to extract.

Aspetti negativi:

Biggest problem with the software is its complexity. If you are beginner then it is very difficult to understand the structure of its panel. Also plugins customisation seems to be very tricky. You have to look for many options if you want to explore this.

Daniel
Daniel
Founder (Argentina)
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Adobe Commerce is one of the main ecommerce platforms in the world

4,0 12 mesi fa

Aspetti positivi:

Adobe Commerce it's a very detailed, very ecommerce focused piece of software. It has many features other solutions lack

Aspetti negativi:

It can be too complex for small and medium business. It takes a very skilled team to work it properly. It's expensive.

Exauce
Exauce
owner (Congo - Kinshasa)
Utente LinkedIn Verificato
Mezzi di comunicazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Adobe trade the best tool

5,0 mese scorso Nuova

Commenti: I've been using Adobe Commerce for a few weeks and I'm starting to feel comfortable using it. I think I'm using the tool more and more, unlike other platforms on the market.

Aspetti positivi:

Interesting native SEO feature for an e-commerce project solutionIdeal for managing your stock and the costs are very low

Aspetti negativi:

A little difficult at first to get started but then, once you know how it works, it's pure happiness :)

Tchenagni
Tchenagni
CEO at SOSAPAF (Francia)
Utente LinkedIn Verificato
Forniture e materiali, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Adobe Commerce Review

4,0 2 settimane fa Nuova

Aspetti positivi:

Adobe Commerce is an impressive ecommerce platform that offers tremendous flexibility and personalization. I'm impressed by the vast array of features that can be utilized to craft a unique shopping experience. From the visuals and design of the store to the features and services being offered, it is all customizable. Moreover, it offers many different integrations with outside services, enabling you to expand the abilities of the platform. Moreover, it can be scaled up to accommodate big ecommerce websites with loads of products

Aspetti negativi:

I didn't like the cost of Adobe Commerce. It can be quite expensive, depending on the features you need and the size of your store.

Mike
Editor / Producer (USA)
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Adobe Commerce is good for big businesses

5,0 4 settimane fa Nuova

Commenti: I used this software at my old job as it was a bigger corporation but now at a smaller organization, it just isn't worth it for the amount of revenue.

Aspetti positivi:

It has a lot of great functions and features given it's being powered by Magento layout. This really allows for creativity to enhance to look and performance of your store.

Aspetti negativi:

Adobe Commerce is just way to expensive for the little guy. It can be slow at times too and it also requires quite a bit of skill to master.

Karolina
Project Manager (Polonia)
Vendita al dettaglio, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Advanced tool which gives you many possibilities

5,0 12 mesi fa

Aspetti positivi:

- as Magento is one of themost popolar e-commerce platform many external softwares has ready Magento plugins so integration with third party software is quite easy - can manage e-shop with different language versions, many currency, many warehouses - SEO friendly

Aspetti negativi:

- be prepared to spend money - you will have to engage IT specialists for any modyfication

Christos
CEO (Grecia)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

The most sophisticated platform to build online stores

5,0 4 anni fa

Commenti: Magento has helped us provide our clients with the best online stores possible. The websites are robust, fast, and safe.

Aspetti positivi:

With magento we are able to build the best performing online stores for our clients. Magento is very robust and can support online stores of huge volumes of traffic or products.

Aspetti negativi:

Magento is quite difficult to set-up. A lot of infrastructure is required even for the simplest online store which makes it suitable only for high-end clients.

Devesh
Director (India)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Best CMS Platform for E-Commerce Websites

5,0 3 anni fa

Aspetti positivi:

The security is best compared to other CMS platform such as WordPress, Joomla, etc.

Aspetti negativi:

Little complicated to use the CMS as it's little complex. The cost of themes and plugins is expensive. So if user wants to have base minimum application to develop he / she has to shell too much compare to other CMS platforms.

Utente Verificato
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Robust Out of Box Features Paired with Customization

4,0 4 anni fa

Commenti: In terms of e-commerce platforms, Magento has proven to be a great value because of it extensive out of box features and relatively moderate price. Overall, it is one of the more commonly used platforms, so it is easier to find developers who know and are willing to work with the platform, which can reduce your maintenance costs.

Aspetti positivi:

The Magento E-Commerce platform offers a wide array of out of box features that are ideal for managing an online store. The platform also provides an extensive amount of flexibility for add-ons and customizations to cater to your specific business model and fulfillment needs. Extensions/Modules for the platform are readily available through a variety of vendors and developers at varying costs depending on the complexity of the feature involved. In a marketplace filled with expensive annual license fees and strict feature offerings, Magento is a great value for the investment.

Aspetti negativi:

Magento has changed it target audience significantly since its acquisition by Adobe, now catering more to mid- to large-size businesses. This is reflective in its pricing model and its termination of support for the older version of the version of the Community platform (Magento 1). It's flexibility for modules and extensions, while very beneficial, can create complexity and additional development cost when attempting to update the platform, as news releases of the corresponding extensions also needs to be available in order to ensure compatibility. The platform must be properly updated and maintained on a regular basis in order to reduce security vulnerability, which is a responsibility that falls on the consumer as opposed to Magento. Corporate support for the platform is available, but if you do not have an annual subscription the service is not as prompt.

Chrisitan
Marketer (Romania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Easier to Interact with Customers

5,0 6 mesi fa

Commenti: It enabled us to provide a great customer experience and gave us the ability to manage our product catalogs efficiently. The analytics and marketing features were also very helpful in understanding our customer base and driving more sales.

Aspetti positivi:

I liked the ability to provide excellent customer service to our customers. With Adobe Commerce, we were able to quickly respond to customer inquiries and provide product information. We also enjoyed being able to customize our product catalogs to meet the needs of our customers. Additionally, with Adobe Commerce, we were able to easily analyze customer behavior and purchasing trends to better understand our customers and target them with more relevant offers.

Aspetti negativi:

I liked least about Adobe Commerce was that it had a steep learning curve and required a lot of time and effort to understand and use all of its features.

Chamath
Chamath
Chief Technology Officer (Sri Lanka)
Utente LinkedIn Verificato
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Magento makes your investments very worthwhile

5,0 4 anni fa

Commenti: Magento solves your eCommerce solutions even if you have an online business which requires scaling. Magento helps you to be hosted by eCommerce solutions like Volusion and Shopify that gives the flexibility you need.

Aspetti positivi:

Are you looking for a solution in eCommerce? Magento provides you the solution of eCommerce. Magento makes your investments very worthwhile even if it is your main business. It has been recommended as one of the best solutions to eCommerce since it is flexible and scalable. It has also become so much popular for the fact many companies bear its name. Pros - 1. It is user-friendly. Magento’s administration is has a very simple back end which is easy to navigate and has very perfectly arranged store management features. 2. It is affordable for anyone. The community version Magento doesn’t require any money to afford since it is free. 3. It is flexible. You have the chance to create anything in Magento because it has been designed in a way that you can customize anything you want. 4. It also gives the ability to fully control the code thereby developing the type of functionality you require. 5. It is easy to scale. Magento designed in a scalable way on any amount of products you are selling.

Aspetti negativi:

Cons- 1. Only the community version of Magento is cheap. The other versions of Magento including support and enterprise and the premium enterprise versions aren’t freely available. Their prices are very high for every person to afford. 2. Magento can only be hosted on dedicated servers. Since it is large, it can’t be hosted in small servers that aren’t dedicated because it needs to be configured. 3. It requires a lot of time to customize using magneto. The architecture who have designed it have made it complicated and hence it takes a lot of time to learn the learning curve and make customizations as compared to other eCommerce solutions.

Samuel
Web Designer (USA)
Internet, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Robust, but SO Much Work to Use

4,0 5 anni fa

Commenti: Honestly, very few. I suppose it's good to have gained a little experience with Magento to add to my repertoire, but that's about it.

Aspetti positivi:

There are a plethora of installed features: search term synonyms, built-in marketing tools, detailed shipping/packaging settings, separate catalog and cart price rules, etc. It's a monster of a platform, one that serves many companies very well. Not having to install a hundred plugins (like on WP) to do what Magento does out of the box is a plus, for sure, not to mention having to worry about the compatibility, support, and updates on WP plugins.

Aspetti negativi:

Go away for 5 minutes, you're signed out. Also, literally every website I download Magento to has to have everything reindexed. I get this message immediately after installing Magento: "One or more indexers are invalid. Make sure your Magento cron job is running." Very little info out there on how to fix this, so the first go around was a bit tricky. Not impossible or difficult now, but it's not a good feeling when you install software and immediately it appears broken. It is simply not easy to make a site look good with Magento. You can, for sure, but it requires SO much more work than other platforms, and there's not an easy way to view the front end without going live. The idea of not having plugins seemed appealing, but after using Magento, I only use WP with WooCommerce unless a client near-demands that I use Magento. It just takes way to long to create anything. The time I would have spent installing, updating, or researching plugins in WP, I wasted just trying to find my way around Magento. There should be a way to create a quick menu or admin favorites bar or something, so it doesn't take 3 clicks/pages just to get to where you want to be.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

With Magento, developer training is important

5,0 4 anni fa

Commenti: My introduction to Magento was very bad. I was a developer that got handed a Magento website that had been built by someone who had never used Magento before. I broke many things. I fixed other things. I would find about 5 articles describing how to fix something and none of them said the same thing and sometimes none of it would work.
I took an introduction to Magento course and things started making a lot more sense.
Please, for the sanity of whoever builds your site, make sure they get training if they need it.

Aspetti positivi:

Magento lets you do so much right out of the box even with the free community edition. It has great product management, comprehensive discounting options, multilingual functionality and more. Customization can also be done to hook Magento into your CRM software, simplifying inventory management. Since Magento is so popular there's a good chance that if you have a problem to solve someone else has already tried, and possibly succeeded, at solving it. There is a large plugin marketplace.

Aspetti negativi:

Magento is a beast. You will not be able to make template or other programmatic changes to a Magento without a developer. Even then, the developer you have may struggle because the code can be complicated and confusing and online resources are often out of date or for the wrong version. If you are going to use Magento I strongly recommend that you get a developer that has worked on at least one Magento in the past. If you have the money and time to get your developer trained, Magento offers courses and I found them quite helpful.

Oren
CEO (Romania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Not always the easiest

3,0 2 anni fa

Aspetti positivi:

A lot of options for customization and development.

Aspetti negativi:

Do not like the heaviness of the site. In addition, sever hosting extremely expensive.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Super powerful, but can be cumbersome

5,0 4 anni fa

Aspetti positivi:

Magento is clearly one of the most powerful and robust ecommerce tools out there. The Shopify approach, while great, takes a lot of the tools out your hands—tools you may need to make important technical changes to your store. Magento is very flexible, fast, and able to suit stores from small level to enterprise billion dollar retailers.

Aspetti negativi:

Where Shopify hides or locks certain technical settings from you, Magento gives you more access. But this can also leave your store open to being accidentally messed up by an employee that hits the wrong button. I've often said that while Magento can be fine for small start up ecommerce stores, it is best suited for bigtime enterprise level retailers with a team dedicated to fully utilize the tools Magento makes available to you. For the average employee for a small boutique, for instance, Shopify seems to make things a bit easier.

Rob
Rob
IT Consultant (UK)
Utente LinkedIn Verificato
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Brick & Mortar and eCommerce store made easy

5,0 3 anni fa

Commenti: The fact that you’ve got Desktop, Mobile and Brick and Mortar all handled in one place, your shop will be up and running within a ridiculously short amount of time. The power of Magento takes the hard work out, leaving you with the easy work of offering your customers a great experience from arriving, to leaving with what they were looking for...

Aspetti positivi:

Magento makes it quick and easy to add and manage your inventory. From importing your old (archaic) spreadsheets and adding photos, to grouping your products in coherent sections, Magento Commerce quickly brings your brick and mortar stock into an ePos system, and simplifies the process in getting your online store out to the world swiftly. The templates allow you to put your company branding into a strong online offering, with both desktop and mobile support cleanly and crisply delivered. The fact that Magento is built to manage stock sold both in store and online in one simple central content management system ensures that all orders will be processed quickly and efficiently. Even organising the reordering process can be automated through multiple vendors, and stock taking will be at the click of the mouse (or the touch of the screen) Payment processing is out of the box, with payment merchants easily added and many offered.

Aspetti negativi:

I guess the only real issue is how well you’ve organised your stock before starting with Magento, but this will apply to any eCommerce platform. I was using several CSV/excel spreadsheets, but once you’ve cleansed (corrected duplicates, ensured product IDs etc were correct), Magento will do all the heavy lifting for you on import. I wouldn’t really say that this is a negative, as it’s a standard housekeeping that you would do on any eCommerce platform.

Pedro
Pedro
Senior Global eCommerce Manager (Paesi Bassi)
Utente LinkedIn Verificato
Beni di consumo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great ecommerce tool, providing 2 different models (one free and another one paid).

4,0 5 anni fa

Commenti: Not having to develop my own ecommerce platform

Aspetti positivi:

One of the most important things is really well prepared for handling the most common ecommerce businesses requirements out of the box even in the free version (paid version provides thinks like RMA support also), especially important supports international business setups. The things that are not handled out of the box can be completed through modules, some free/ some paid.

Aspetti negativi:

That hey don't have a SaaS option (they used in the past, Magento Go) as that will be easier for startups and SMB. Also the installation of the modules should be made more plug and play without needing tech support and more stable, as some time when adding new modules they crash with each other, and that means everything requires a lot of testing, that could be time consuming. In comparison to tools like shopify, Magento is much more complex.

Katie
Katie
Digital Content Specialist (USA)
Utente LinkedIn Verificato
Vendita al dettaglio
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Customization = Best in class

5,0 5 anni fa

Commenti: To customize the user experience and create clear brand awareness. With premium content and an intuitive UX/UI comes increase to website conversions.

Aspetti positivi:

Customize your heart out! Magento's base functionality has thousands of custom configurations that can be combined to create an intuitive user experience no matter how you want your site/store to function. If you're setting up an eCommerce store, this is by far the most amazing option as far as CMS is goes. Their user guides and training handouts make it easy to learn. Magento U training courses are invaluable to understanding the verbiage and concepts used across the software. (Scopes and creating any type of rule)

Aspetti negativi:

Extensions requires to further customize can be a bit clunky. I wish further analytics were provided based on marketing features and rules created. Also, for a CMS that provides such a seamless user experience, the admin tool is quite clicky. The return key should work to apply filters and such- instead it requires clicks to move forward and such.