Informazioni su JazzHR
La missione di JazzHR è rendere il reclutamento e l'assunzione facili, efficaci e convenienti, indipendentemente dalla crescita della tua azienda.
Ease of use, customer support, dedicated account manager.
My HR team set up the job posting and I was only in charged on the recruitment and viewing candidates on JazzHR so maybe it is a settings that we forgot to check.
Filtra le recensioni (457)
Filtra le recensioni (457)
Recruiting Made Simple with JazzHR
Commenti: Overall, JazzHR has been a highly effective tool for managing our recruitment process. Its user-friendly interface, robust applicant tracking system, and seamless integration with job boards and social media platforms make it a top choice for businesses of all sizes.
I have found JazzHR to be a highly effective tool for managing our recruitment process. Overall, I would highly recommend it to any business looking for an efficient and streamlined way to manage their hiring process. One of the major pros of JazzHR is its user-friendly interface. The dashboard is easy to navigate and provides a clear overview of the recruitment process, including job postings, applications, and candidate statuses. Additionally, the software integrates seamlessly with various job boards and social media platforms, making it easy to post job openings and attract a diverse pool of candidates. Another strength of JazzHR is its robust applicant tracking system. It allows for easy tracking of all applicant data, including resumes, cover letters, and interview notes, which can be shared among hiring managers and team members. The software also includes automated reminders and notifications, ensuring that candidates are never lost in the shuffle.
One potential downside of JazzHR is that it can be a bit overwhelming at first, as it offers a wide range of features and customization options. However, with a little training and practice, users can quickly get up to speed and take full advantage of its capabilities.
Jazz Happy Customer
Commenti: It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.
The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.
Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.
Honestly, [sensitive content hidden] was the main reason for me staying with JazzHR. He was attentive, easy to work with, easily accessible and helped me with my concerns. I like the support Jazz offers as well
The pricing is a little more than breezyhr or other competitors. I would have liked just the ATS component. Adding zoom integration for a extra fee is unfortunate.
You get what you pay for
Commenti: Track all applications electronically and post to job boards with one click.
The system is very inexpensive and much better than having not ATS. -It posts to several free job boards with only one click. -Store, track, and update all applications in one place. -You can communicate with applicants through the system. -You can leave comments and keep record of multiple applications for an applicant. -You can send emails in bulk.
Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features. -The reports features are very complicated and not very practical -The screening and interview features are not realistic in our environment -Missing basic features like automatic replies when changing status -Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is. -The sales, customer service etc. have obviously never been involved in hiring -They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring. -Calendar feature does not sync with all versions of outlook making it completely useless -The design features and look are horrible -To post on paid sites you must save credit card information that all Admins have access too.
A comprehensive applicant tracking system
Commenti: It is a user-friendly ATS system and good for entry-level recruiters who are new to the job. The library of recruiting resources and support to help users understand and navigate the ATS is far better than any other customer support team. While there are limited customization and pricing concerns, using Jazz HR has been a positive experience.
Jazz HR has one of the cleanest and intuitive interfaces I have seen on an ATS. The tool is very helpful for a full desk recruiter as they can use its job integrations, ability to report, go over resumes and conduct background checks as well. The customer support team at Jazz HR is super helpful and responsive. They also provide a wide variety of trainings and a library of recruiting resources.
Jazz HR provides a wide variety of pricing options but some businesses may feel that it is more expensive than other robust ATSs' in the market. Its reporting features are very basic and may fall short when the recruiter is looking for more insights like industry trends, market salaries and prime locations of talent. There is a lack of candidate communication options, for example - I found it difficult to send bulk emails or make customizations on my communication templates.
JazzHR helps keep everything organized and in one place
Commenti: We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.
Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations
I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.
ATS for New/growing companies
Commenti: It was a great experience overall. The after sales are also responsive to any queries or requests.
JazzHR has been fruitful to our growing company. We were able to find the type of candidates we are looking for. The candidate database is diverse.
Maybe the UI/UX of the application could have been improve to something more interactive or too formal-looking.
Risposta di JazzHR
Thank you so much for the feedback, Stephen! We are so happy to hear JazzHR has helped in the growth of your company. Wishing you and the company great success! Your suggestion for an easier UI will be noted for improvements moving forward. Please let us know if you ever need anything.
Commenti: In my career, I've used over 10 applicant tracking systems and none of them have been as easy or straightforward as HR. I'm left baffled that it is not the industry leader and by the cost of the product. It does not have all the bells or whistles of a Lever or Greenhouse, but a lot of companies (like mine) just don't need that.
Easy of use UI Customer Support Daily Use Price
Still working on integrations with other platforms
Efficient and Easy-to-Use Applicant Tracking System
Commenti: Overall, my experience with JazzHR has been positive. The platform is user-friendly and has helped streamline our hiring process. The customizable hiring workflows and automated resume screening have saved us time and improved the quality of our candidate pool. While there are some limitations to the platform, such as its reporting features and lack of social recruiting options, the overall value and affordability make it a solid choice for businesses of all sizes!
JazzHR is a user-friendly applicant tracking system that streamlines the hiring process with automated resume screening, customizable workflows, and integrations with popular job boards. Its collaborative features, advanced reporting, and mobile app make it easy to manage the hiring process, while excellent customer support and competitive pricing make it a budget-friendly option for businesses of all sizes. I highly recommend this tool from my experience using it.
The platform's customization options are limited, and it lacks a built-in social recruiting feature. I have found its search capabilities and mailing templates to be inflexible, and its reporting features are not as comprehensive as other ATS platforms. Additionally, JazzHR does not have all the integration options required by some small businesses, and its pricing increases significantly as the company grows. Finally, some training is required to fully utilize all of JazzHR's features.
Commenti: Overall, my experience with JazzHR was positive. It significantly improved our recruitment processes by centralizing candidate management and automating manual tasks. The platform's integration with various job boards and its resume parsing capabilities saved us time and allowed us to reach a wider pool of qualified candidates. Although there were some areas for improvement, JazzHR provided a solid foundation for our hiring needs and helped us effectively manage our talent acquisition efforts.
One of the aspects I liked most about JazzHR was its user-friendly interface and intuitive recruitment workflow. Navigating through the platform was smooth and straightforward, making it easy to manage and track candidates throughout the hiring process. The ability to customize job postings, collaborate with team members, and access comprehensive candidate profiles all in one place greatly streamlined our recruitment efforts.
One thing I liked least about JazzHR was the limited reporting and analytics features. While the platform provided basic reporting capabilities, it lacked more advanced analytics and data visualization tools. Having more in-depth insights into our recruitment metrics and the ability to generate customizable reports would have been beneficial for analyzing our hiring performance and making data-driven decisions.
JazzHR gets 5-star rating! You're HIRED!
Commenti: I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.
JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience. It's also very helpful to the employer as it provides customization per job posting, knock-out questions/answers to alert us at a glance if the candidate lacks education or relevant work experience, etc. It stores all incoming and outgoing emails as well as submissions, so nothing is lost! JazzHR provides the recruiter the opportunity to download a comparison chart of all or certain candidates to quickly compare apples to apples side by side. It provides the employer the option to use a calendar system. It helps us to quickly post our job openings on popular websites for no fees and others for additional fees. It's a GREAT resource! JazzHR has an intuitive process from initial job posting through hire, and for an additional fee would provide onboarding (sending/signing offer letters online), too. Another BIG "Pro" is that JazzHR has been very responsive to my suggestions. Their product is already robust and easy-to-use by both candidates and recruiter/employer, but I've made some suggestions and have seen them implement some of my suggestions and that pleased me!
We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).
For the price, JazzHR is a great platform for applicant tracking and workflow management.
Commenti: JazzHR has been a great applicant tracking system for us. Very user friendly and customizable. It is one of the most affordable systems I have seen on the market, so I think it's a great bang for your buck. Only downside is the lack of reporting/analytics for managing a recruiting team.
This software is very user friendly and easy to navigate. You can customize your own workflows and easily extend offers with various templates depending on the position you are recruiting for. JazzHR also has an easy search feature to find a candidate by name, email address, or phone number.
There are very few reporting tools/analytics within JazzHR to track metrics of a recruiting team. Due to this, I have to have my team send me a weekly snapshot on their submittals, interviews, offers, etc. JazzHR also does not integrate with a lot of other companies in order to streamline the onboarding process (i.e. background checks/drug screens can initiate automatically through the system)
Your Customizable Hiring Platform - Everything You Need
Commenti: Cost effective, Time-saving, user friendly and helps you keep track of the candidates in progress. Their support team is quick at responses and resolutions. the best thing about Jazz HR is that they receive resumes from quite a few job boards and present them to you on one platform.
Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.
When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.
If you need a new applicant tracking system, pick this. Super modern!
Commenti: Relatively low cost, easy to use, live agents, modern & you can recommend ideas that go on their roadmap and eventually get implemented.
Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.
Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.
Abysmal Customer Service
The UX is nice and the software is easy to learn. All-around JazzHR's interface and usability are no better or worse than most competitors.
Horrid experience. From implementation to customer service and support, we've never had a good experience with anyone from JazzHR. The representative who gave us the demo was completely lacking in knowledge and could answer very few of the questions our team had for her about the ATS. When our team had an issue with removing evaluations they relayed there was nothing they could do and mentioned they'd make a note of this issue to the technical team. When we sought to suspend the service our account representative was in no way helpful and continuously repeated whatever script he was reading from. I would never recommend an ATS or any other product with such horrible customer service. Regardless of the quality of the product, there will come a time when you need to communicate with customer service/billing/tech support. With Jazz, that experience will not be great or even productive.
Not the best for small companies
Commenti: Initially great. Automatic renewal is the only option allowed. They claim to have sent a reminder email but if they truly did it went to junk or spam. Then when the draft came out and I tried to cancel, I could not talk to a live person. Anyone I talked to "wasn't in that department and would forward my info to the correct department." Which got me an email but just reminded me that cancellation took a 30 day notice and no refunds would be given. Maybe this platform is good for big companies that constantly have jobs to post. But as a small company with only one opening to post, it was a costly error to use this platform as I ended up paying 2 years of membership fees to post one job and didn't even hire anyone from this platform.
Creating my job was easy and it posted multiple places at once.
Candidates weren't any more likely to actually show for interviews than those who had applied via Facebook.
Great value and easy to use. JazzHr helps keep my recruiting organized (and our team!)
Commenti: Helped organize our recruiting process, and allows my assistant to help in the process as well.
The ease of use - it's user friendly. And they always send email updates when they introduce a new feature with a webinar you can sign up for (or just get the info afterwards). I love that you can customize your emails, schedule an interview and even customize your interview questions right there. And the option to move a candidate forward, reject them, add an offer - makes everything much easier and more organized. I also love the bulk mailing feature!
The integration with some paid job posting sites is a little lack luster but I think that has more to do with the recruiting sites (like Indeed) since they prefer to have their own direct customers and charge PPC.
Grateful for an all-encompassing recruiting tool!
Commenti: Jazz makes recruiting easy - from storing candidates' information to providing workflow options and even varying user access levels to work with internal and external parties as needed. It's easy to communicate back and forth with the interviewing team through the app, and I can't recommend it more highly to anyone considering using the program--particularly with a high volume of open positions to manage.
Love all of the options from user access levels to detailed data available on candidates and job profiles.
Wish some parts were more intuitive--there's a lot of loops within Jazz itself...for example, a note someone makes on a task is hard to find again or isn't easily shared with other co-workers within the app. You really have to use the program often, and play around with buttons to understand all that's available to you within the app rather than some of it being more intuitive--particularly for coworkers new to the recruiting process jumping in on say one candidate's workflow.
Can't imagine doing my job without Jazz!
Jazz has proven to be an extremely innovative and useful tool for our company! It greatly improved our entire hiring process by allowing us to manage everything from initial job posting through to candidate offer letters and initial onboarding procedures in one easy to navigate system. (Before Jazz, we relied on inefficient application and tracking methods that required the use of multiple programs.) Customer service at Jazz is extremely responsive to our questions, and even our suggestions. Engineers from Jazz actually took time to meet with us and get our input for future updates! We recently saw our suggestions go live!!
Our HR Team took a while to think about this.... we couldn't come up with anything! If we had to pick something - one of our team members mentioned that Jazz makes frequent updates. They absolutely do, however, the updates are very useful, and, as I mentioned above, response to their customer's feedback.
Jazz is a must try!
Commenti: I will start off with saying we had an AWFUL ATS which I will not name. I started looking for a replacement and stumbled across Jazz (The Resumator at the time). It was too good to be true! Jazz provides everything we need. Helps our staff stay organized and is very user friendly. And the customer service cannot be beat! They are a fun company with lots of energy, you can tell by the survey's they send out among other correspondence with fun jokes.
User Friendly, great reporting, a huge time saver for us.
They make a lot of changes. In my opinion this is a good thing but some users who are not as tech savvy may not like it.
An Incredible Time Saver
Commenti: Our company has been using the Jazz ATS since around April of this year and the amount of time it has saved is unbelievable. We went from listing job ads manually on multiple websites to having Jazz list them for us and maintain the tracking of views and traffic. Before we would need to sift through hundreds of emails and then opening each attachment to view the resumes, call the applicant, bring them into the office to fill out the application and start the process there. Now, applicants complete the application when they send us their resume. It is all located in an easy to search application and the whole hiring team can look at the resumes instead of one person checking their email and printing the resumes for others to look at. I 100% recommend the Jazz ATS to any business. Our business is a smallish 120 employee establishment but since we are a sales company, we hire sales reps in batches of 10-20 several times a year. Having the Jazz ATS has make the hiring process so much smoother.
Easy to search applicants, All applicants in one location, Tasks/notes can be sent to individual members of the hiring team or the group as a whole, too many other things to mention.
The "Help" FAQ section is a little messy at times when you don't know the exact words to search for while you are learning the system but they do provide multiple training sessions for anyone who will be using the program.
Meets all hiring needs in one, accessible place
Commenti: Could benefit from greater organization and a simpler user experience, but overall JazzHR is a great way to store a lot of information and details throughout the hiring process and keep the process streamlined.
It is very easy to keep a large amount of information all together in one place. For instance, you can move a hiring candidates through various, customizable stages of the hiring process and store materials such as resume, additional application materials (for instance, a writing sample) as well as interview assessments from interviewers, all in one place. It also allows you to store multiple email templates for a variety of needs so that communication can stay consistent from multiple hiring managers. Allows for communication right inside the program which helps streamline information.
It could benefit from more higher-level organization as it sometimes feels a little disorganized. It can be hard to identify duplicate applications, and it relies on a lot of manual inputs for accuracy.
An easy solution for a company our size.
Commenti: We've been with JazzHR since it was started as Resumator 10 years ago. They've been a great partner through our growth, and offer easy solutions to posting positions and managing workflow and a great price. Their newest integrations with Namely may prove to be helpful as well.
Rarely goes down, easy to teach managers how to use, minimal requirements for usage, and an affordable price.
It doesn't integrate with LinkedIn unless you purchase the premium LinkedIn package, and the name doesn't give a good indicator of what they do.
Commenti: We implemented Jazz just under 2 years ago. I use it daily to sort resumes, post jobs, send emails, etc. In general it is a really good system that allows you to customize in a way that works best for you. Our account manager is always there is answer questions and to help train us on whatever we ask!
Jazz continues to add updates to their system. They listen to their customers and try to make the overall function of Jazz user friendly, I believe they have accomplished that.
The only cons I have right now is some of their tracking features need updated and the calendar feature. For example, it does not track who I email a resume to and the calendar function is low level.
Convenient tool to use given the price
Commenti: convenience or tracking applicants through entire hiring process
It's straight forward, manages the applicant tracking process from start to finish, allows for ample notes, can work with individualized process flows to work with your organization
Does not implement with our HR software, great for the start up vibe where all types of startups are used, not the best when you have established users of traditional HR brands