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Informazioni su Tave Studio Manager

Gestisce le agenzie fotografiche con informazioni sui clienti, prenotazioni, monitoraggio dei lead, gestione del lavoro e delle attività.

Ulteriori informazioni su Tave Studio Manager

Aspetti positivi:

Lots of flexibility and cost effective for what it offers. Tutorials offered have really assisted in setting it up and using the system.

Aspetti negativi:

I felt the setup was just TOO daunting. Unfortunately, we ended up going with another company because it didn't offer things such as email & calendar integration or appointments.

Valutazioni di Tave Studio Manager

Punteggio medio

Facilità d'uso
3,4
Servizio clienti
4,0
Caratteristiche
4,1
Rapporto qualità-prezzo
4,1

Lo consiglieresti?

7,2/ 10

Tave Studio Manager ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 37 recensioni degli utenti di Capterra.

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Filtra le recensioni (37)

Laura
Laura
Phptographer (USA)
Utente LinkedIn Verificato
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Backbone Of My Small Business

5,0 5 anni fa

Commenti: So far, so amazing!!! 10 steps ahead over the train-wreck that I had, so literally anything is better that what I was experiencing...

Aspetti positivi:

I have needed a CRM for my photography business that actually works. I had invested in an absolutely TERRIBLE software that had caused me nothing but problems ever since it was launched. A friend had told me about Tave and how amazing it was. A bit hard to set up and fairly complicated, but great nonetheless. I am not scared of complicated. Once it's set up, it's incredible. It has EVERYTHING I need to run all workflows needed for Wedding, Commercial, Event and Photo Booth, everything I do in my photography business!! It handles contracts with ease, it can set up automations for emails to go out at certain hours, it's just flawless. I can't rave about it enough.

Aspetti negativi:

It's not easy to set up, you have to have patience and reach out to support. But that's not a bad thing. Once you set it up, it's a well oiled machine. Trust the process and it will work!!!

Matt
Owner (USA)
Produzione di media, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Easy to use, affordable CRM software

5,0 5 anni fa

Commenti: All in one solution for the on the go production company.

Aspetti positivi:

This software is focused around small businesses and the ability to manage their day to day operations. Tave does a great job making it easy to use, plenty of integration of billing, tracking and presenting sales to clients. I used to use multiple companies for aspects of my company (billing, contracts, and sales), Tave allows me to have everything in a one stop shop that makes it easy for both myself and my clients.

Aspetti negativi:

The only con with this software, and its with any software for CRM software is I needed to commit to using it and transferring my existing clients to this system, which was fairly seamless compared to larger companies out there who either charge a larger annual cost or make it difficult to input existing data.

Mark
Mark
Owner (USA)
Utente LinkedIn Verificato
Organizzazione eventi, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great for photographers running a single person business

3,0 5 anni fa

Commenti: Ive been using it for years... my business has grown and I am looking at how to better use Tave to support my business growth.

Aspetti positivi:

Tave offers a clean interface and has useful automations for eliminating manual tasks. I has a solid lead capture and CRM aspect.

Aspetti negativi:

The accounting features are not compliant with GAAP - no way to do line item expenses etc... There is also very little way to relabel all the photographer oriented fields, making it a bit less relevant to other industries. There is also little ways to customize the looks unless you know CSS coding by hand.

Derek
Photographer (USA)
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Robust Software, A little too robust.

4,0 4 anni fa

Commenti: Overall, Tave served my studio well. As we streamline, grow and have a very niche market now, it's just not the right fit for us.

Aspetti positivi:

Tave is extremely robust and offers an exceptional experience when needing to detail all items of a client and the interactions with clients. The ability to follow breadcrumbs of issues back to the source is great as everything is time stamped and offers detail on actions taken.

Aspetti negativi:

Tave is difficult to navigate. It make even the smallest tasks take time and is very detailed down to what relationship the person has to the event or project. The mobile features are useless. It's such a large database and so robust, there is no app and trying to make the smallest of changes or updates on the go is completely too cumbersome. As a software aimed at photographers, this software was built for a corporation and is not ideal for Studios that range from 2-20 employees. It takes entirely too long to learn, train, use and update. I have been using it daily for years, so I became very proficient, but when compared to other options, this is a not the most pleasant user interface.

Terrica
Terrica
Owner, Chief Wedding Planner (USA)
Utente LinkedIn Verificato
Organizzazione eventi, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

By far the best!

5,0 6 anni fa

Commenti: Absolutely phenomenal. Highly recommend.

Aspetti positivi:

I actually switched to Tave after using another studio management software. I was hesitant at first, even though it was more cost effective. Once I tried it, I immediately cancelled the one I had been with for years. I run EVERYTHING through Tave. It handles: My inquiries directly from my website My quotes / orders My contracts My billing My automated emails My questionnaires It’s so easy to use and customize. I have a truly branded experience with clients from start to finish. The way it keeps me on track with my workflow is phenomenal. Beyond happy.

Aspetti negativi:

Wish it had a scheduler! Wish it had a user permission level.

Utente Verificato
Utente LinkedIn Verificato
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Lots of set-up, but LOTS of possibility

5,0 7 anni fa

Aspetti positivi:

We have all of our customer information in one place, and that makes our lives SO MUCH EASIER. I love that I can use Tave to email, store documents, send proposals, execute contracts, schedule shoots... and the list goes on. It's the ultimate hub for photographers. ALSO the customer service is top-notch.

Aspetti negativi:

Setting up your Tave is not for the faint of heart. It takes a lot of customization, but it has a big payoff. There are still a few glitches that come with a newer software, but we'll take them for the possibilities that come with Tave.

Supraket
Supraket
Photographer - Cinematographer (India)
Utente LinkedIn Verificato
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A bear to setup, easy to use post that

5,0 3 anni fa

Commenti: It's a great product, no doubt. But the support team, in my opinion, now are too lethargic to implement new features or rectify if have a problem. I have been having an issue with the email module for over a year, and it still hasn't been resolved.

Aspetti positivi:

It has some amazing features and functionality, that makes the product a breeze to use

Aspetti negativi:

It'll take ages to understand the features & how to adapt them. But once you know what they are, it's a breeze to use it.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Tave has made it easy to keep all of our business needs in one place.

5,0 7 anni fa

Aspetti positivi:

Tave makes it easy to send contracts, questionnaires, and invoices to clients without the hassle of using multiple sources. Tave is great for tracking communication with clients, scheduling appointments, and sending me reminds when I need to complete different tasks. I am thankful for the ability to customize tave to my company's needs.

Aspetti negativi:

The setup process for tave takes quite a bit of time - from templates, to task scheduling, contracts and so on; but, this is to be expected with any CRM software. Tave could be better if there was a space to set tasks and to-dos that are not specific to a client or job. Because of tave lacking in this, we have to use another software for broad task management.

Erik
Erik
Co-Owner + Videographer (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Photographers and Videographers are Drawn to this Software, but are Left Disappointed

3,0 7 anni fa

Aspetti positivi:

My favorite things about this software are the questionnaire, invoicing, and contract features. If you're looking to use Tave as your CRM this is not the best choice.

Aspetti negativi:

My business partner and I have been using this software for over a year and use it almost every day. If you're using a software every day it better be flawless. Tave has a lot of issues. Like their classification for a person - they could be a lead, a contact, or something else completely. There categories are unhelpful and unorganized. Their task completion system also needs some help. You have to go through a minimum of 4 clicks to get anywhere on this platform and finally when you do you realize you have to do the same amount of actions for each individual client. It's tiring and needs some serious reevaluations.

Hunter
Hunter
Co-Owner (USA)
Utente LinkedIn Verificato
Produzione di media, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Studio Software for Creatives

5,0 6 anni fa

Commenti: Tave has helped me be more creative and work smarter by spending less time managing my clients and business. Can be confusing to setup if you are not dedicated to learning the software.

Aspetti positivi:

The many features and value that this software provides is great! It has helped my business run better and I find myself more productive.

Aspetti negativi:

Can be confusing and time consuming to set up.

Justin
Owner (USA)
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My automated personal assistant!

4,0 anno scorso

Commenti: Some of the features Capterra says aren't available with Tave, are actually available on Tave such as:
- Calendar Management
- Reminders
- Discount management
- Availability management (new)
- Electronic payments (with integration only)
- Booking management
- Lead management
- Quotes/estimates
- Reporting/Analytics (a big one I use!)
- Task management
-Workflow management
-Activity Dashboard
I hope these are added so that people still deciding can have a fair comparison.

Aspetti positivi:

I love the automation because it saves me a lot of time. The templates for emails, contracts, quotes, and even workflow make the process from lead to closed client seamless. I love that you can send the client a quote that allows them to edit and see pricing adjust in real time. This saves us going back and forth via email/text about price adjustments. The reports are amazing especially during tax season when I need a profit/loss report, or to see how much revenue I brought it and expenses I made.

Aspetti negativi:

It's very robust. And it has a lot of features that you'd have to sit down and unpack on your own to experience Tave in its entirety.

Paola
Coordinator (Messico)
Fotografia, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

All our photography studio in one place

5,0 7 anni fa

Commenti: Overall optimisation of the company's processes. Time-saving, enhanced organisation.

Aspetti positivi:

What I like the most about this software? The fact that it helps me take care of practically every process in my photography business, and it just keeps evolving. I use this every day for lead tracking, contracts, payments, client questionnaires, e-mail automations and general book keeping. Since I started using Tavé, it has: - Added e-mail tracking and the ability to import my gmail e-mail threads into the corresponding jobs... - Given me the option to process payments with square at the cheapest rates in the market... - Changed the way it handles refunds making them easier to record. This keeps being build upon, so who knows what they'll add next. I love the fact that the support team ALWAYS answers and they are readily available from the chat windows, too.

Aspetti negativi:

It can be hard to master at first. Though the help tutorials and resources are quite easy to follow, Tavé can be intimidating to the new user. It does take a while to configure to your particular business needs, but in my opinion, this was all time that I got back in my everyday thanks to Tavé.

Macarena
Coordinator (Cile)
Fotografia, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Very flexible and in constant developing - but not so easy to use

4,0 8 anni fa

Commenti: Tave studio manager is full of functionalities that are very useful for photography companies to have in one place. It is in constant development, and their customer support is GREAT, they are almost always available to chat with you and help you along the way. The only problem is, you most likely will be talking to them a lot, since the learning curve for using this software can be steep, and it can seem overwhelming at the beginning. Overall, I would recommend, since once you get a hang of it, you can do everything in one place and have control over your studio in a very real way.

Aspetti positivi:

The fact that I can customize it almost 100%. The dashboard, how I can see everything at a glance. Payment options and proposals that clients can book without me doing almost anything other than setting them up and sending and, the e-mails that can be scheduled and automated. Questionnaires! Having everything in one spot, that's what I like the most.

Aspetti negativi:

Can be difficult to use at first, needs many hours of figuring out things.. In other words, it could be easier.

Maddie
Photographer (UK)
Fotografia, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A truly utilitarian tool, but does the job. better thank most.

4,0 4 anni fa

Commenti: Tave provides functions nobody else does, in a simple, no-fuss package.
Sure, the package is a bit dated and awkward, but it's to be expected from software that crams as much utility into the package as Tave does.
I try and leave them constantly, but always end up coming back.

Aspetti positivi:

The ability to send any number of contracts Questionnaires and forms Vast product and package database functions with markup and options built in Google integration Calendar integration Stripe integration

Aspetti negativi:

I do sometimes wish that Tave looked and felt like some of the more modern CRMs out there. The interface can feel very clunky sometimes, but at the same time it gets the job done and I'd rather that than a bunch of fluff.

Rachel
Freelance Editor (USA)
Scrittura e attività redazionali, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

*Almost* everything I need to manage my freelance editing business

4,0 8 anni fa

Commenti: I've been on the hunt for programs that can help me run my freelance editing business more efficiently. I've tried programs like 17 Hats and some other popular names, but they all lacked the level of customization I was looking for. This is where Tave shines. The ability to create custom tokens that can be used in contact forms, questionnaires, contracts, and email templates results in immense time-saving for routine tasks and enables me to keep all customer and project data in one very organised place. It's fantastic! The biggest drawback is that Tave does not allow you to use the quote feature without also using its invoicing feature. I'm a huge fan of Freshbooks, which is far superior in its features for invoicing and financial management, so I have no intention of switching that aspect of my business over to Tave. I'd really like to use Tave to send a quote and then send a Freshbooks invoice separately once the client accepts the quote. Not possible. Furthering the frustration is that not using Tave's quote feature disrupts some of the workflow automations and other Tave features, so its a real shame. So many other programs integrate with Freshbooks, even when they have some overlap in features, but Tave is unwilling to partner with Freshbooks and unwilling to alter the forced pairing of the quote and invoicing feature (I asked on both counts). Another small frustration is that the program is very targeted at photography businesses. Tave is a great help to many types of service-based businesses, so I wish they would make some aspects a little more generic and customizable for situations that do not pertain to photography businesses. I have found some bugs and had some confusion trying to work some things out, but when I sent a *long* list of questions to their customer support team, I received a mostly helpful reply, though not entirely. Even with the drawbacks, I'm still finding this system to be a huge help to my business. My hope is that it will improve over time.

Peter
Photographer and Business Owner (Paesi Bassi)
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A poor app is just.... a poor app.

3,0 7 anni fa

Commenti: I got to find out what I really need when selecting appropriate business software and what requirements to have towards a vendor.

Aspetti positivi:

Sample setup to get you started is provided... but ... the software never gets beyond the point of being basic.

Aspetti negativi:

Company attitude towards customers. Half-witted implementation of features. Abuse of community to provide support because the company refuses to properly organize that themselves in accordance with their alleged user base. Not-working APIs, unusable contact forms, Stripe payment gateway half implemented, client portal lacks too many features, complete absence of transparency. There is gmail integration, but contacts aren't synchronized. Calendar synchronisation to Google is unreliable, to outlook.com it isn't even working at all. On top of that support is given through a chat box from which you can not find statuses or results. As soon as season was over I quickly moved away and I do not regret the decision one single second..

Erin
CEO + Founder (USA)
Ufficio del Direttore, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A beast of a CRM!

4,0 5 anni fa

Commenti: Honestly, it's really made the process automated. But it takes a really LONG time to get all the workflow set up. Automated tasks. The tokens. That stuff is tough to learn! but once it's set, it's honestly a beautiful thing.

Aspetti positivi:

So I use multiple CRMS for different clients. I use dubsado personally for myself. But for my client, she uses tave. it took me probably a good 3-4 months for me to learn how Tave worked. It is a BEAST of a CRM, but it's so robust. there are things that I wish other CRMs had. The automations. The workflows. The task lists. All really cut down on time.

Aspetti negativi:

The delay with Tave vs Google Calendar. OMG that is the bane of our existence. How long it takes to update! And why is there no tipping allowed? We would love for clients to be able to schedule their own consultations. but now we're using acuity as a secondary platform.

Utente Verificato
Utente LinkedIn Verificato
Organizzazione eventi, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good tool for managing our studio

4,0 7 anni fa

Aspetti positivi:

Overall, the UI is clean and it's easy to figure out/use. It does what it needs to do and does it well.

Aspetti negativi:

The reporting is really weak. If the software would allow the user to slice and dice the data, it would unlock so much more potential!

Tahir
Creative Director (Australia)
Design, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

TAVE IS NOT FOR EVENT DESIGNERS(my view)

3,0 5 anni fa

Commenti: frustrated to a level that i am pulling my hairs as i have used it since 2017, paid for it, cannot seems to have any easy way to actually be able to use it.

Aspetti positivi:

full of features but not for a business owner who need time to run their business as well.

Aspetti negativi:

its not geared up for Event Designers and planners as the detailed features required for smooth running of our industry are just missing and even customer service is at base level with regards to understanding the pain point of our industry.

Corina
Corina
Owner (USA)
Utente LinkedIn Verificato
Organizzazione eventi, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Great to get started

5,0 3 anni fa

Commenti: Overall I had a fantastic experience. The tokenized contracts were a huge bonus and another difficult structure I left behind. I just needed a program that was better built for my industry as I needed to keep making adjustments to fit my work.

Aspetti positivi:

I really liked how organized this program is. Syncing email correspondence along with my calendar made it a very difficult decision to leave the program.

Aspetti negativi:

I did not like that it takes a few days for customer service to respond back. This system has learning curves but ones that need guidance and it was a bit difficult to keep moving forward when I had to wait a few days for a response.

Tania
ophthalmic tech and wedding photographer (USA)
Fotografia, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

TAVE!!

5,0 5 anni fa

Commenti: The benefits far outweigh the beginning frustration with setting up.

Aspetti positivi:

It practically runs my business for me compared to anything else i've tried. I'm more of a creative and loath anything business wise. Once I learned how everything worked it became easier and more streamlined.

Aspetti negativi:

starting off was TOUGH....but i was admittedly lazy as far as watching tutorials and reading from the forums. I just wanted it all done for me. I still struggle.

Kaye
Office Manager (Filippine)
Produzione di media, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The best CRM for photographers and videographers

5,0 3 anni fa

Commenti: Just love Tave!! I exceptionally love their customer service support. Whenever you have questions or concerns with the app, they have a very fast turnaround time.

Aspetti positivi:

It's easy to use. It has really nice and detailed reports. It looks nice and clean, and it has really useful tools and it can easily be integrated to other software or apps.

Aspetti negativi:

Tave just probably need a one-click button that would allow you to download or backup everything on the CRM.

Sarah
photographer (Australia)
Fotografia, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Has some major bonuses, and then some disappointing problems

3,0 5 anni fa

Aspetti positivi:

Really good lead capture and processing Very suitable for photography Once you get the hang of it very practical

Aspetti negativi:

email system needs definate work with all emails needing to be sent through a third party system as they go straight to junk Needs integration with sms Not "going forwards" with nee features needed

Shaunak
Shaunak
Frontend Software Engineer (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Awesome tool for beginners to expert level photographers!

5,0 3 anni fa

Commenti: For me it was a easy to implement and easy to use software which enabled me to a new world of enthusiam and I have no other choice to choose other software.

Aspetti positivi:

The pro in itself is the idea of this software, a marketplace with features of customer and lead management at the same place, the people who used it for mere image galery/ storage are now booking clientele with this software, and this is the only place where contracts can be easily managed for a newbie photography enthusiast to build its career.

Aspetti negativi:

The only con which I consider is its user experience with UI, I am a parttime photographer, my main bread earning is software developement, so I am easily using Tave, but since its very hard to use for non-technical person. Its hard for them to carry on using this software for long.

Erik
Co-Owner (USA)
Produzione di media, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Tavé - Great for contracts and invoicing - Skip it for your CRM

4,0 8 anni fa

Commenti: Managing our wedding videography clients is so much easier now. We can easily send contracts, invoices, and even questionnaires to clients to be able to run our business smoothly as well as to receive feedback.

Aspetti positivi:

Tavé is a life saver when it comes to sending clients contracts, invoicing, and keeping up to date with when certain communications need to happen. The to-do's are set up easily for you, and editing contacts are extremely user-friendly. The section where you complete to-do's is not the more extravagant platform, but it gets the job done for small tasks or client projects.

Aspetti negativi:

I would never recommend Tavé to someone who needs a full-blown CRM platform. Inputting and managing contacts is done easily on this platform, but not if you want to schedule follow ups, keep track of client notes, or rate your progress with a potential lead. I've found that I've enjoyed using Agile CRM or Infusionsoft for more complex CRM needs.