--- description: Scopri le funzionalità di InfoFlo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.it/software/96628/infoflo Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/96628/infoflo?page=2) > Il CRM completo più conveniente sul mercato. Con un costo una tantum di 99 $ per utente. Molto facile da usare con componenti aggiuntivi opzionali per un pacchetto su misura. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 97 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza InfoFlo? Si rivolge a qualsiasi azienda in quanto il suo sistema CRM può essere facilmente personalizzato per qualsiasi settore. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 97 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: InfoFlo Solutions - **Area geografica**: Toronto, Canada - **Anno di fondazione**: 2017 ## Contesto commerciale - **Prezzo di partenza**: 20,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: danese, francese, inglese, italiano, olandese, russo, spagnolo, tedesco, turco, ungherese - **Paesi disponibili**: Australia, Canada, Cina, Francia, Germania, Giappone, Irlanda, Isole Cayman, Nuova Zelanda, Paesi Bassi, Regno Unito, Singapore, Stati Uniti, Svezia ## Funzionalità - Appunti relativi al caso - Composizione automatica dei numeri di telefono - Contatti condivisi - Controllo degli orari di lavoro - Cronologia clienti - Dashboard - Database clienti - Database contatti - Email Marketing - Fatturazione e contabilizzazione - Gestione appuntamenti - Gestione contatti - Gestione dei clienti - Gestione dei conflitti - Gestione dei moduli - Gestione dei progetti - Gestione del flusso di lavoro - Gestione della campagna - Gestione della knowledge base - Gestione della pipeline di vendita - Gestione delle attività - Gestione delle code - Gestione delle comunicazioni - Gestione delle iscrizioni - Gestione di call center - Gestione di casi - Gestione di documenti - Gestione di potenziali clienti - Gestione donatori - ID chiamante - IVR - Importazione/Esportazione di dati - Instradamento delle chiamate - Monitoraggio della data di scadenza - Monitoraggio delle chiamate - Monitoraggio delle conversioni - Monitoraggio dello stato - Portale clienti - Portale self-service - Programmazione - Quadro della attività - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Report personalizzabili - Ricerca/Filtro - Smistamento automatico delle chiamate - Trasferimento di file - Trunking SIP - VoIP ... e altre 40 funzionalità ## Integrazioni (8 in totale) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Categorie correlate - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Sistemi di messaggistica con i clienti (CCM software)](https://www.capterra.it/directory/31002/customer-communications-management/software) - [Software per lead management](https://www.capterra.it/directory/30017/lead-management/software) - [Software per la gestione delle pratiche legali](https://www.capterra.it/directory/20040/legal-case-management/software) - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 3. [Google Contacts](https://www.capterra.it/software/203196/google-contacts) — 4.7/5 (701 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [Act\!](https://www.capterra.it/software/133171/act) — 3.9/5 (868 reviews) ## Recensioni ### "Great product yet challenges with reports and support" — 4.0/5 > **Celeste A.** | *7 febbraio 2018* | Produzione di media > > **Vantaggi**: Works like Business Contact Manager, easy to use, one time fee. I like the dashboard and syncing with Outlook email features. > > **Inconvenienti**: REPORTING is not flexible, additionally a report is needed online that we can run and just click on a client name to go straight to the contact information. Reports cannot be sorted by different fields unless you export into Exel and modify which is time consuming. Support, at times is a challenge, recently when asking for help installing the offline version of Infoflo(after 2 weeks of trying) we were told to buy support so we looked at a work around ourselves and it still would not download our data. We contacted them for the 5th time and it we were told it is an internal error that an update is coming out for it. EMAIL \& POP UP REMINDERS: do not work on my computer at all, they worked one time on my IT guys computer. BACKUP: does not remind you when it is full and then we did have a backup for 3 months. They said they are working on this. MASS DELETE: cannot do this, must delete ONE entry at a time. They are working on this. DELETION OF EMAILS THAT ARE NOT A CONTACT: This cannot be done and somehow upon installation of the software we had duplicated emails and now have over 250K and cannot delete them. ----- ### "InfoFlo offers a simple and straightforward approach to all the necessary basics of CRM\!" — 5.0/5 > **Jeremy** | *6 febbraio 2018* > > **Vantaggi**: While we are brand new to working with the software, I appreciate the fact that you can very easily tailor the experience to your own needs. Without a doubt, after many months of trialing a plethora of CRM software, I have found that InfoFlo is the best option for a permanent (non-subscription-based), relatively inexpensive non-cloud-based experience, that offers a simple and straightforward means to organize and track legal cases. Their sales and support staff go above and beyond to help you in the decision-making process, and offer a great trial experience so that you know exactly what you are getting into. They make suggestions for what add-ons will best suit your needs and demonstrate the many ways you can customize the software to fit your practice. I have to give a special shout-out to Shai for making this one of the most pleasant purchases ever--he goes out of the way to provide you with a personal and informed experience. The fact that you can start with the basics and add on more functionality as you grow is also a truly wonderful feature. Room for expansion and free updates makes this software that will grow with your firm. If you need a product that will help your team stay organized without breaking the bank, you owe it to yourself to try InfoFlo. > > **Inconvenienti**: To some, the fact that InfoFlo is very simple and focused on basic tasks may be a turn-off. For our firm, however, this is precisely the reason we chose it. In the words of my supervisor, "we were only using 100 square feet of a 10,000 square foot mansion" with our previous CRM. It was costly and offered much more than we truly needed. InfoFlo offers just what we need for an affordable one-time fee. ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6 febbraio 2018* | Assicurazioni | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Inconvenienti**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "The server is not in cloud and we are able to house our own information on our own servers" — 4.0/5 > **Utente Verificato** | *6 febbraio 2018* > > **Vantaggi**: -The software CRM has all the functions we need. -The software allows easy grouping of clients and categories for sales reps and who is responsibly for which clients. -Also the easy to use functions that infoflo has which helps the training of our new employees. > > **Inconvenienti**: -The mobile app is require to be in the clout. We originally wanted to invest in a CRM that we can have complete control over where and how our information is kept and stored. -Updates require all users to update as well and there is no cross version compatibility -We need a function where users that are read only can edit information they input into the system in certain features or a option that allows us to give privileges in certain add-on. for example still read only but we allow them to make changes in projects only or in opportunities ----- ### "I'm working with InfoFlo for more than 5 years. Great features for a truly low price." — 5.0/5 > **Aleksandros** | *7 febbraio 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: - Value for money - Business layout - Ease of use - Overall experience - suited for small to big size labels > > **Inconvenienti**: The official APP of the product recently released and still needs some improvements which I'm sure that this will be fixed ASAP from the label. > > I organized my label and I understood my clients better ----- Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/96628/infoflo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/96628/infoflo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati