---
description: Scopri le funzionalità di athenaOne, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: athenaOne - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione delle cartelle cliniche](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone)

# athenaOne

Canonical: https://www.capterra.it/software/98735/athenaone

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> Soluzione per la gestione degli studi medici e della loro fatturazione che aiuta a gestire reclami, appuntamenti, check-in dei pazienti, creazione di report e altro ancora.
> 
> Conclusione: valutazione di **3.8/5** stelle assegnate da 909 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza athenaOne?

Medici, dirigenti medici, dirigenti clinici, dirigenti di studi, dirigenti d'ufficio, amministratori d'ufficio, dirigenti sanitari, amministratori delegati, dirigenti d'ospedale, infermieri, assistenti medici

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **3.8/5** | 909 Recensioni |
| Facilità d'uso | 3.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 3.6/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 3.5/5 | Sulla base delle recensioni complessive |
| Funzionalità | 3.8/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: athenahealth
- **Area geografica**: Watertown, USA
- **Anno di fondazione**: 1997

## Contesto commerciale

- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Stati Uniti

## Funzionalità

- Ammissione di pazienti
- Assistenza ambulatoriale
- Assistenza di programmazione
- Avviso di pagamento
- Banca dati dei medicinali
- Cartelle cliniche in formato elettronico
- Clinica polispecialistica
- Coinvolgimento dei pazienti
- Conforme alla legge HIPAA
- Creazione di grafici
- Cronologia delle fatture
- Fatturazione e contabilizzazione
- Fatturazione per consulenze mediche
- Gestione appuntamenti
- Gestione degli archivi
- Gestione dei medici
- Gestione dei pazienti
- Gestione dei pazienti ricoverati
- Gestione dei vaccini
- Gestione dell'inventario
- Gestione della clinica
- Gestione delle cartelle cliniche
- Gestione di casi
- Gestione di documenti
- Gestione moduli
- Gestione reclami
- Inserimento di codici e spese
- Medication Management
- Messaggistica sicura
- Monitoraggio della conformità
- Osservazioni cliniche
- Per fisioterapia
- Per scopi medici
- Piano di trattamento
- Portale dei pazienti
- Portale self-service
- Prescrizione elettronica
- Programmazione
- Programmazione appuntamenti
- Programmazione dei pazienti
- Programmazione di visite mediche
- Promemoria
- Pulizia delle richieste
- Remote Treatment Planning
- Schede di anamnesi medica
- Sistema multi-locale
- Supporto decisionale
- Valutazioni iniziali
- Verifica dei criteri per l'assicurazione
- Videoconferenze

... e altre 1 funzionalità

## Integrazioni (33 in totale)

- Abridge
- Assist
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Recommend
- Rectangle Health

... e altre 18 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software)

## Categorie correlate

- [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software)
- [Software per cartelle cliniche elettroniche (cardiologia)](https://www.capterra.it/directory/32561/cardiology-emr/software)
- [Software per cartelle cliniche elettroniche di podologia](https://www.capterra.it/directory/32617/podiatry-emr/software)
- [Software di fatturazione per consulenze mediche](https://www.capterra.it/directory/30026/medical-billing/software)
- [Software per telemedicina](https://www.capterra.it/directory/30949/telemedicine/software)

## Alternative

1. [Jane](https://www.capterra.it/software/178984/jane-app) — 4.8/5 (499 reviews)
2. [SimplePractice](https://www.capterra.it/software/130710/simplepractice) — 4.6/5 (2825 reviews)
3. [Practice Better](https://www.capterra.it/software/159263/better) — 4.8/5 (96 reviews)
4. [Mend](https://www.capterra.it/software/165634/mend-app) — 4.6/5 (920 reviews)
5. [EHRYourWay](https://www.capterra.it/software/118789/ehr-your-way) — 4.9/5 (527 reviews)

## Recensioni

### "AthenaOne Is the Perfect Medical Software" — 5.0/5

> **Veronica** | *31 luglio 2025* | Gestione formativa | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I like how efficient it is to use the software. I am able to check into my medical appointment, schedule appointments, and get customer support for any issues, medical or otherwise.
> 
> **Inconvenienti**: I have no problems with athenaOne. The app answers all my questions, concerns, and needs. I would gladly continue using it.

-----

### "Good but expensive EMR/Practice management software" — 4.0/5

> **Landon** | *1 dicembre 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently.
> 
> **Inconvenienti**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need.&#10;Also, it's expensive\!
> 
> Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment.

-----

### "Warning: Athenahealth may put you out of business" — 1.0/5

> **dana** | *9 giugno 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers.
> 
> **Inconvenienti**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.&#10;&#10;Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing.&#10;&#10;Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was.
> 
> Horrendous, almost put me out of business after 26 years. I am very serious.&#10;&#10;3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years.&#10;&#10;I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did.&#10;Six months later we are back on our feet.&#10;&#10;Over $600,000 in collections remains missing.&#10;Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us.

-----

### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5

> **Absana** | *20 dicembre 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of  "Home, Appointment, Billing \&amp; Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom.  Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system
> 
> **Inconvenienti**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable.
> 
> My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal.

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### "Excellent Medical Records Platform" — 5.0/5

> **Sabiha** | *24 agosto 2025* | Studi medici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security.
> 
> **Inconvenienti**: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues.

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