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Informazioni su APS Payroll
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I like that APS Payroll has an integrated Payroll and HR system - and that I can manage the individual enrollments for our employees.
A bit cumbersome when adding new pay types, such as bereavement pay. They don't cover worker's compensation.
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Filtra le recensioni (623)

Agrxis Review on APS Payroll
Commenti: I've found APS Payroll, a comprehensive payroll administration solution, to be a great tool for streamlining and automating our payroll procedures overall. Our payroll activities have been greatly simplified by the software's many features and functionalities. I really value how straightforward it is to navigate and manage employee information, deductions, and tax filings because to the user-friendly and intuitive design. Our employees are paid appropriately and on time thanks to the excellent calculation accuracy and prompt payroll processing. Additionally, the customer service has always been accommodating and supportive anytime I've had questions or needed help. Without a question, APS Payroll has saved us time and effort, allowing us to concentrate on other important facets of our business.
Aspetti positivi:
I am ecstatic about APS Payroll and all that it has to offer. It has grown to be a priceless tool for managing my payroll and human resources procedures. The element of APS Payroll that I appreciate the most is its extensive and user-friendly interface. It gives me a consolidated platform from which to manage all facet of payroll administration, from hiring new employees to ensuring tax compliance and reporting. With only a few clicks, I can handle payroll, calculate taxes, and generate reports with the software's intuitive interface. By greatly reducing the time and effort needed to perform payroll procedures, the automated capabilities have given me more time to concentrate on other crucial facets of my business. Furthermore, APS Payroll offers great customer service. I can always count on their competent and helpful support staff for aid whenever I have a question or need it. I can now manage payroll in a way that is effective, accurate, and hassle-free thanks to APS Payroll. I wholeheartedly endorse APS Payroll to any company searching for a dependable and all-inclusive payroll solution.
Aspetti negativi:
Thus far, my experience with APS Payroll has been very positive and I have not encountered any issues or concerns.
Risposta di APS Payroll
2 anni fa
Joseph, thank you for taking the time to write this great review! We are so happy that you are enjoying the platform and that your dedicated support team has been great. We look forward to working with you in the future. Thank you for being a valued APS customer!
Alternative considerate:
Excellent Product for our Small Business without a Huge Investment
Commenti: Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails.
Aspetti positivi:
This software completely transformed our Payroll and HR processes. Completely integrated all aspects together into one place.
Aspetti negativi:
Have not really had any cons with the software if we run into something that we need it is either available or the customer support will give us ideas for a work around if not currently available.
Risposta di APS Payroll
5 anni fa
We appreciate your positive review, Dee Ann! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Software is OK
Aspetti positivi:
It is helpful to keep track of hours via their online interface.
Aspetti negativi:
That sometimes i get punched out while trying to get punched in.
Risposta di APS Payroll
5 anni fa
Thank you so much for your honest and enlightening review. We're glad to hear you're happy with the intuitive design of our platform. We really appreciate your feedback, so we would like you to know that we have passed your feedback on to our development team, as it is our goal to provide excellent service.
APS Payroll and Hiring Software is second to none
Commenti: We are solving payroll and new hire issues. They make it so easy for our reps to complete their onboarding process that we can't imagine ever going back to our old software. They also make it extremely easy to troubleshoot payroll issues in the even that a rep didn't receive their pay card or direct deposit.
Aspetti positivi:
I love the ease of use that this product offers. Even your day 1 employees can get the hang of this software before lunch time on their very first day using it. I also really like that they are continually updating and improving the software as the professional landscape grows and changes through technology. APS seems to be at the forefront of advancing their software so you'll never be frustrated at using a slow or outdated software for hiring or payroll. All in all this is just a great product that anyone can use and that is a major selling point for any business owner. Nobody wants to spend tons of time and money just training their HR and payroll teams to use their software and APS keeps that cost at a minimum.
Aspetti negativi:
I can't really think of anything i don't like about this software. I guess the one thing that i think APS could improve is where they put the search bars to search for current employees. Right now you have to go to a specific page to search for already hired employees while the applicant search bar can be accessed from the main screen.
Risposta di APS Payroll
5 anni fa
We appreciate your positive review, Anthony! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Alternative considerate:
Great Software from Great People! Exceptional Customer Service & Usability
Commenti: A BREATHE OF FRESH AIR. Really good, honest people from sales through support. I had a few unique things I needed and they got me accurate answers and worked with me. The software is very proven and reliable which is their reputation and what got me interested in making the switch.
Aspetti positivi:
The implementation was flawless. The sales team (unlike others we looked at) took extra effort to NOT over promise what they couldn't deliver. I felt like they were really there to help me. I never felt pressured for a decision. Onboarding was straight-forward and I self-guided myself through most of it. However, anytime I needed help personal customer service was right there to help. NOT COMMON WITH OTHER SOFTWARE IN THIS SPACE.
Aspetti negativi:
APS focuses on clean functionality, which I appreciate. The UI is basic and could be improved, but it does everything I need which is what I really care about.
Risposta di APS Payroll
3 anni fa
Thank you Karlye for a great review! We are so glad you have had a great experience with implementation and the sales team. Thank you for being a valued APS customer and we look forward to working with you in the future.
Great Payroll software!
Commenti: APS since my last review came out with a app for employees to access their basic information and also to clock in and out from. This app has solved all the problems I was having with our crew and troubleshooting the issues we were having trying to keep time cards accurate. This has been extremely helpful.
Aspetti positivi:
The software is very straightforward and easy to use. Reports are organized and the features that allow you to conduct performance reviews as well is great. We are converting everything over from paper to digital for all HR needs and without this software would be a lot harder. Getting a new employee added and deleted from the system is easy and straightforward too.
Aspetti negativi:
I have no complaints at this time, the previous review I left stated I was disappointed with APS not having an app for employees being able to clock in and out from remotely which that has been corrected and the app is working great
Risposta di APS Payroll
5 anni fa
We appreciate your positive review, Jordan! We're glad to hear our unified platform has made it easy for you to complete all of your tasks. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Great but needs some updating
Commenti: We are generally impressed but it's seems like a newer software that needs to do some updating and more frequent updating at that.
Aspetti positivi:
Benefit management and carrier connection. Ease of use for employees and administrators. Accuracy of timekeeping and payroll. Leave of Absence event tracking.
Aspetti negativi:
Performance Reviews. The templates are just too difficult to load as we use forms specific to each position. Editing of individual questions is not possible so we are not using this feature. Customization is lacking in benefit set-up. We are not able to create custom messages during open enrollment, add specific attachments, or select PCP for our HMO plans which is pretty standard. Notifications for Non-Banking Days. They pop up every time you go back to the dashboard. There should be a button to click I don't want to see this message anymore. Customer Service is great and responsive but sometimes you get different answers from different reps.
Risposta di APS Payroll
5 anni fa
We appreciate you taking the time to review the APS system. We see that you are experiencing issues with the performance and reliability of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. If you have any other comments or questions, please do not hesitate to call, message, or email your account manager. Thank you for being an APS customer!
Love it so far
Commenti: Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.
Aspetti positivi:
I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage.
Aspetti negativi:
You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.
Risposta di APS Payroll
5 anni fa
Your positive review is very much appreciated, Robin! We're glad to hear you're happy with the reporting options and your dedicated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Alternative considerate:
Switching to APS Was a Smart Move
Commenti: I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer!
Aspetti positivi:
I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService.
Aspetti negativi:
We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card.
Risposta di APS Payroll
5 anni fa
We're happy to hear that the intuitive design of our platform was easily accessible to everyone in your company, Sandy! We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Nice to have all of my data in one place.
Commenti: I really enjoy having one program that does almost everything I need. Being a department of one for 3 small companies with about 120 total employees, I need something that helps to keep my organized and on task. APS helps me do that.
Aspetti positivi:
I liked that I had Payroll, benefits, reviews etc. all in one place and accessible to multiple people for ease of completion and reduced time and paperwork.
Aspetti negativi:
I am in the state of WA and there are somethings that are fairly new that We are having to have work arounds because APS does not provide that service as of yet. Also the set up and style of performance management tools are a bit outdated. we have made a work around for that as well.
Risposta di APS Payroll
5 anni fa
We appreciate your positive review, Deborah! We're glad to hear our unified platform has made it easy for you to manage all of your locations. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
More features
Aspetti positivi:
I like that it has a whole section for covid, and how that can be effective. They also help with taxes so thats nice, its all automatic. A lot of the same features you see elsewhere.
Aspetti negativi:
You can log in on your phone but personally I feel like it caters to android phone more than my iphone.
Risposta di APS Payroll
2 mesi fa
Thank you for sharing your feedback, Chelsey! We're glad to hear that you found our COVID resources helpful and appreciate the convenience of automated tax features. It's great to know that these functionalities meet your needs. We also value your input on mobile accessibility. While our goal is to provide a seamless experience across all devices, we’ll certainly pass along your feedback about iPhone compatibility to our development team for review. Ensuring a consistent and user-friendly experience for all users is a priority for us. If you have any additional suggestions or specific challenges you’ve encountered, please don’t hesitate to reach out. We’re here to help and continually improve! Thank you for being a part of the APS community.
APS-A good option
Commenti: The APS team does a good job with checking on what the customer needs. They’ve regularly checked in With me and inquired about my satisfaction with the product and I’ve suggested something. A few times in an update I’ve noticed that they’ve included something that I (and others) requested. The customer support is wonderful.
Aspetti positivi:
This is the first time I’ve used a third party for payroll and have loved using APS. I think it offers a lot in terms of the ease in using it, reporting, data collection. The attendance tracking system is so helpful. The support team is wonderful and most of my questions are answered immediately unless Research needs to be done on the issue.
Aspetti negativi:
I think there are some reports that should be standard and they aren’t. It’s not a big deal because it’s pretty easy to set up a new report. However there have been times when I need certain information immediately and its not included In a standard report but It seems like it should be a standard report.
Risposta di APS Payroll
4 anni fa
Debbie, Thank you so much for taking the time to leave us a review. We're happy to hear that you're having a great experience with our software and support. Thank you for being an APS customer.
Payroll Tracker
Commenti: Overall I had a good experience but sometimes I stumble on how to use the app so I have to google it or youtube it.
Aspetti positivi:
When I work I use this app to add every time I work. This makes it easy for the owner to see how often I work every week. Once the month is over the amount of hours I work gets add up and then I check gets send to me. I like using it.
Aspetti negativi:
I feel like it is a bit hard to navigate. I wish it was a bit more simpler.
Bumpy at start, but getting better.
Commenti: Having all employee information available quickly both to employee and manager.
Aspetti positivi:
Everything is in once place. Payroll, reviews, goals, employee events, employee documentation. It's all in one place and available for the employee, manager, and HR to review when needed.
Aspetti negativi:
Auditing vacation or personal time is not easy. The audit requires multiple reports and those reports do not download using same format for easy combining of info. For instance, one report may show employee name as Doe, Jane (####). The next report may show the employee name as Doe Jane. When using formulas in Excel, your common denominator is your name. But if the name does not report in the same format on both reports, you cannot combine. The reports I am speaking of are already setup reports. I did also setup my own reports, but they reported the same way. This is one example of several that the formatting doesn't report the same.
Risposta di APS Payroll
7 anni fa
Thank you so much for your honest and enlightening review. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your suggestions. If you could please contact Josh Johnson, Client Services Manager at [email protected] or 318-213-3266, he would be happy to talk further.
I have had a wonderful experience using APS as our payroll software. It is a great product and site!
Aspetti positivi:
What I like most about this product is how everything I need is available at any time I need it as well as being very easy to navigate on the site once logged in. It is very user-friendly and helpful with all needs that I may have as well as requests needed for employees. It is as easy as logging onto the site and clicking two to three times to get exactly what I need. I have had to run reports for myself for office functions as well as a request from an employee and it is always very easy and helpful. I believe we get our money worth by using this product on a weekly basis. It seems to fit all our needs as a company and my needs as an administrator. I have had to call on our account manager a few times and when doing so, every time she has been extremely helpful and efficient in helping me find and get what I need to be done. The quality that this software offers us as a company is hands down the best I have ever had. I have worked with APS for several years now. At one time I processed payroll with APS for about 1500 people bi-weekly and I now do it weekly for about 10. So whether you have 1500 or 10 people to conduct a payroll for weekly or biweekly, APS has made it very efficient and easy to navigate their product and easy to search and find exactly the reports needed. I look forward to watching them grow while we grow and using them now and in our future. There would be no other company that I feel could compare to or offer what APS has been able to do for us. The BEST quality!! From the site to the account manager, they have not only met but exceeded our expectations.
Risposta di APS Payroll
7 anni fa
We appreciate your positive review, Amanda! We are so glad to hear you love our system and it has made processing payroll simple for you. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Great HR/Payroll Solution
Commenti: APS has helped with streamlining the hiring process, while at the same time creating a cloud based HR solution for our company. It allows our small company to operate and function like a larger agency. In addition, if there is ever a problem, accessing someone to help is never an issue.
Aspetti positivi:
I love the ease by which it has centralized our HR structure. We are a virtual company, and having a solution that unites a multi-state company is important. APS does just that. In addition, the visibility of our job posting has increased dramatically. Before APS we were spending thousands in advertising. By using this solution, we have not only streamlined hiring, but decreased our job marketing budget. Thank you APS!
Aspetti negativi:
This is actually a very easy company to work with, and they are consistently looking for ways to improve. The only issue we have run into is the security level mid-managers must be given to access certain features of the software. We have worked around this, however.
Risposta di APS Payroll
5 anni fa
We appreciate your positive review, Tashona! We're glad to hear our unified platform has made it easy for you to manage all of your locations, and that our top-rated support teams is providing the attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
User-Friendly with Great Customer Service
Aspetti positivi:
The system is really easy to use, and the training process allows multiple employees to train at one time. The customer service is great. I have spoken with several team members on many different occasions and every team member is eager to help and provide great responses. Whenever I have an issue (which is not often), my questions are answered promptly with resolution. I also like the quarterly updates. The quarterly updates are live webinars that are also recorded for later review. The quarterly updates keep the users informed of upcoming changes and system enhancement.
Aspetti negativi:
I have encountered some issues with salary setup. There are a few preferences that I am not able to receive at the moment. However, I have had APS team members reach out to myself and colleagues in regards to changes
Risposta di APS Payroll
4 anni fa
Kanika, thank you so much for taking the time to review us. We are happy to hear your experience has been overall positive. We've passed along your feedback about the salary issues as well. Thanks for being a valued APS client!
APS is worthwhile
Commenti: Its been a great experience from the start. i never had any major issues with them. THey resolve any issue relatively quickly. Price is decent as well
Aspetti positivi:
The software is easy to use and implement. it solves all of our HR needs and the support is us based located in Shreveport, LA. That american based support makes a huge different during implementation and whenever you run in to problems/issues. Its intuitive and not overly complex like some other systems.(ADP)
Aspetti negativi:
The one thing they need to work on is the mobile app. that is very lacking compared to their competitors. They are working to improve it and add functionality so i know its just a matter of time for that app to catch up to the competitors more robust ones.
APS Payroll Solution
Commenti: Our organization is very pleased with the services and customer service we receive from APS. We used a different national payroll processor previously but had issues with their knowledge of non-profits and experienced some issues that caused headaches. APS has been able to meet our needs accurately and provides good and personalized training to help our organization maximally utilize the system. When you do have an issue or question, the chat/telephone support is very responsive and helpful.
Aspetti positivi:
The software is easy to use and provides you with a good system for tracking your payroll needs. APS deals with and know non-profits, so knows our needs and is able to accurately meet them.
Aspetti negativi:
We did experience an issue in working to setup accruals for our vacation plans but it seems that the messages I was sending weren't getting through, so there must have been a glitch in the system somewhere.
Risposta di APS Payroll
6 anni fa
We appreciate your positive review! We're glad to hear our unified platform has made processing payroll a breeze. We would love the opportunity to speak with you one on one and discuss your concerns with setting up accrual plans. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.
A graty payroll, timekeeping and HR solution.
Commenti: The customer service has been stellar. I have never waited a full 24 hours for a response, and I've always been very satisfied with the resolution of any request.
Aspetti positivi:
Everything is cloud based. We have 16 location and nearly 90 employees. We need real time reports and updates. My administration works in different offices, and now we easily have access to the same content. This is easy to use for staff and managers. When we run payroll, it takes less than 10 minutes.
Aspetti negativi:
We would like more standard reports. The QuickBooks export is very basic, and their customer support was not knowledgeable enough to help us with many classifications we have, so our CPA had to do extra work to set that up. Once it was done, we've had no problems.
Risposta di APS Payroll
5 anni fa
Michael, Thank you so much for taking the time out of your day to review us. We are happy to hear that our unified cloud-based solution has provided you with ease! We have passed along your insight on Quickbooks to our development team. We look forward to serving you in the years to come.
Simple and cost effective payroll solution
Commenti: Quick, effcient payroll processing with the flexibility to write paychecks on the fly, if necessary.
Aspetti positivi:
This is easy to use product with great customer support. It is perfect for our small company. I love the fact that since it is all web-based, I can process my payroll from anywhere that I have an internet connection.
Aspetti negativi:
Would like to be able to download an individual employee's attendance record in a calendar format for a good visual representation of attendance.
Risposta di APS Payroll
7 anni fa
We appreciate your positive review! We're glad to hear you have been able to remotely process your payroll. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
just what we needed
Commenti: APS makes it so easy for us to process payroll. We have employees with split departments and payroll codes and APS handles it all!
Aspetti positivi:
APS is a terrific tool and the best part for us is the ease of operation. The menus and drop down boxes are logical and not complicated. Maneuvering through each screen, tab, and function is simple and intuitive.
Aspetti negativi:
We just don't use enough of the system - there are so many additional capabilities and functions that we are not utilizing at the present time. For example, we do not use the timekeeping function. Right now our organization still utilizes a paper time card instead of the timekeeping module in APS!
Risposta di APS Payroll
6 anni fa
We appreciate your positive review, Debbie! We're glad to hear you're happy with the intuitive design of our platform. We would love the opportunity to speak with you one on one and discuss how your organization can utilize the system in its fullest capacity. If you could please contact April Remedies, Success Manager, at [email protected] or 318-213-3263, she would be happy to talk further.Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Aps - Made my life easier
Commenti: Excellent. From implementation thru now, I feel that APS has helped me completely make my life easier when it comes to payroll/HR functions. I love the fact that I have one point of contact and dont have to dial into a call center.
Aspetti positivi:
APS is a one stop software...One website with everything that you need for HR, Payroll, time keeping, etc. The software is very easy to use and super user friendly. I have been on APS for about a year and have been very happy with the move.
Aspetti negativi:
Other than a few buttons and minor functionality issues, I don't really have any issues.
Risposta di APS Payroll
6 anni fa
We appreciate your positive review Chris! We're glad to hear you're happy with the intuitive design of our platform that makes processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team
APS for Mid Size Companies
Commenti: I'm very happy with the software and love the customer support.
Aspetti positivi:
Easy to use, for both HR administrators and managers; employees also find it easy to manage.
Aspetti negativi:
Would like to be able to customize reports better, so that they are easier to read and follow.
Risposta di APS Payroll
4 anni fa
Sheila, Thank you so much for taking the time out of your day to leave us this review. We are happy to hear the platform has been user-friendly from both an administrative and employee perspective. We have passed along your feedback about the reporting features. Thank you for being a 5-star client!

APS eliminates the company's PR tax liability & has wonderful one on one customer service.
Aspetti positivi:
APS has unlimited resources and reports and the customer service if great. It has safety nets during the payroll process that makes mistakes virtually impossible.
Aspetti negativi:
Occasionally the system slows down on the processing speed. The speed is generally back up and going within a couple of hours.
Risposta di APS Payroll
7 anni fa
We appreciate your positive review, Zettie! We're glad to hear you have been able to eliminate your tax liability with us and have enjoyed the customer service. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!