--- description: Scopri le funzionalità di SendGrid, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SendGrid - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di email marketing](/directory/30013/email-marketing/software) > [SendGrid](/software/1004681/sendgrid) # SendGrid Canonical: https://www.capterra.it/software/1004681/sendgrid Pagina: 1/31\ Avanti: [Pagina successiva](https://www.capterra.it/software/1004681/sendgrid?page=2) > SendGrid è una piattaforma di recapito e-mail, basata su cloud, leader del settore, considerata affidabile da oltre 78.000 dei marchi in più rapida crescita al mondo. > > Conclusione: valutazione di **4.2/5** stelle assegnate da 753 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza SendGrid? SendGrid è ideale per ogni tipo di attività, dagli sviluppatori indipendenti alle aziende di grandi dimensioni. SendGrid può essere utilizzato da chiunque debba inviare e-mail in modo affidabile dalla propria applicazione. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.2/5** | 753 Recensioni | | Facilità d'uso | 4.1/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Twilio - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2008 ## Contesto commerciale - **Prezzo di partenza**: 15,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, iPhone (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Argentina, Australia, Austria, Brasile, Canada, Cile, Cina, Colombia, Francia, Germania, Giappone, India, Irlanda, Israele, Messico, Nuova Zelanda, RAS di Hong Kong, Regno Unito, Singapore, Stati Uniti e altri 2 ## Funzionalità - A/B Testing - API - Analisi dati della campagna - Autoresponders - Avvisi/Notifiche - Azioni innescate da eventi - Blocco spam - CAN-SPAM Compliance - Campi personalizzabili - Controllo sintattico - Creazione di report/analisi - Creazione e design di moduli - Cronologia clienti - Editor WYSIWYG - Gestione contatti - Gestione degli elenchi - Gestione degli iscritti - Gestione dei modelli - Gestione dei team - Gestione della campagna - Gestione della posta elettronica - Gestione delle comunicazioni - Gestione delle firme - Mobile Optimization - Modelli di e-mail - Monitoraggio del coinvolgimento - Pagine di destinazione/Moduli web - Personalizzazione dei messaggi - Programmazione della campagna - Real-Time Notifications - Rilevamento di e-mail eliminabili - Rilevamento sistematico di server - Segmentazione della clientela - Simple Mail Transfer Protocol (SMTP) - Tracciabilità delle e-mail - Tracciamento dei click - Trascinamento della selezione (Drag & Drop) - Verifica dei domini - Workflow Automation ## Integrazioni (6 in totale) - Google Analytics 360 - Google Cloud - Heroku - IBM Cloud - Microsoft Azure - WordPress ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di email marketing](https://www.capterra.it/directory/30013/email-marketing/software) ## Categorie correlate - [Software di email marketing](https://www.capterra.it/directory/30013/email-marketing/software) - [Programmi di posta elettronica](https://www.capterra.it/directory/30553/email-management/software) - [Software per la verifica delle email](https://www.capterra.it/directory/31341/email-verification-tools/software) - [Software per il tracciamento delle email](https://www.capterra.it/directory/31325/email-tracking/software) - [Software per creare email transazionali](https://www.capterra.it/directory/31564/transactional-email/software) ## Alternative 1. [Gmail](https://www.capterra.it/software/202338/gmail) — 4.8/5 (13473 reviews) 2. [Brevo](https://www.capterra.it/software/132996/brevo) — 4.6/5 (3486 reviews) 3. [Mailchimp](https://www.capterra.it/software/110228/mailchimp) — 4.5/5 (17642 reviews) 4. [MailerLite](https://www.capterra.it/software/136603/mailerlite) — 4.7/5 (2318 reviews) 5. [Constant Contact](https://www.capterra.it/software/31898/constant-contact) — 4.3/5 (2934 reviews) ## Recensioni ### "Great software, become part of my routine" — 4.0/5 > **Davide** | *8 maggio 2025* | Design | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user. I also find the dashboard for managing the mailings and controlling the mailings very good. > > **Inconvenienti**: As a cons I would have preferred a better explanation of how to use the service, I have to admit that it is a very good service but for some functions it was rather difficult to understand how to use it. > > An excellent service that despite the somewhat difficult initial curve in understanding all the functions and how to get the most out of it then really becomes a well-structured service with all the necessary functions to control and manage the sending of e-mails. ----- ### "Trusted SMTP service" — 5.0/5 > **Milton** | *12 agosto 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It has always been a fundamental tool for the development of email campaigns. It has been a reference against other companies. > > **Inconvenienti**: Possibly the price is a determining factor. Today there are many competitive tools that can cope. In general, there are no complaints. > > My experience with Sendgrid has always been good, there are no problems with their shipping system, their builder is great and their API integrates with many other tools. ----- ### "A Powerful Email Sending Platform." — 5.0/5 > **Utente Verificato** | *4 gennaio 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: 1- SendGrid provides customizable email templates. 2- SendGrid offers robust API support, which makes it easy for developers to integrate email sending into applications. 3- SendGrid has 24/7 customer support, including chat, email, and phone support for premium users. > > **Inconvenienti**: 1- Sometimes customer support response times can be slower. > > My experience with sendgrid is very much satisfied. It provides a lot email customization. ----- ### "A Tale of Incompetence: SENDGRID's New Heights of Customer Disservice" — 1.0/5 > **John** | *8 aprile 2025* | Marketing e pubblicità | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing now, 7 days later I an still waiting for a call back, You cannot run a business with support like that. > > **Inconvenienti**: They have got to big to care about customers > > A Tale of Incompetence: SENDGRID's New Heights of Customer Disservice Let me paint you a picture of the absurdity that is SENDGRID’s latest “feature.” Imagine a world where you can \*control the IP addresses\* that log into your account. Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked from accessing your own account. Brilliant, isn’t it? Now, let me share my personal experience with this stroke of genius. SENDGRID, in all its wisdom, decided to activate this new feature, effectively locking me, my admin, and my tech team out of our accounts. And what was the solution offered by this beacon of customer support? "Take a ticket and wait." Yes, wait. For seven excruciating days. When they \*finally\* deigned to call me—at the oh-so-convenient hour of 12 midnight, no less—what followed was an exercise in sheer absurdity. The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature. Yes, you read that right: log in to an account from which I was explicitly locked out. Now, I don’t throw around the word “idiot” lightly, but in this case, it feels inadequate. After multiple emails to their elusive “customer service,” I explicitly explained that the IP block feature prevented access. And yet, the response I received? A resounding non sequitur that makes one question whether anyone at SENDGRID actually reads emails—or possesses basic comprehension skills. As a direct result of this farcical chain of incompetence, I have now lost two major advertising accounts worth $12,000 AUD annually. And what was the response from SENDGRID? A tone-deaf “Sorry, I understand your frustration, but we were busy.” Busy. Of course. Too busy to care about their customers or even pretend to provide support. Here’s the bottom line: if you value your time, money, or sanity, I urge you to \*avoid SENDGRID at all costs\*. They’ve clearly become too big to bother with pesky things like customer service, and their disdain for their users is palpable. ----- ### "Making our store transactional email reliable." — 5.0/5 > **Amir** | *8 marzo 2026* | Vendita al dettaglio | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with order receipts and shipping updates using a very reliable service. > > **Inconvenienti**: The pricing levels are not worth the money because our e-commerce traffic is at its peak, and customer service is painfully slow when we have urgent account problems or some data management failures. > > When an E-Commerce Manager, it is important that order confirmations be actually received by our buyers. I have this to drive our store emails of transactions. It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance. ----- Pagina: 1/31\ Avanti: [Pagina successiva](https://www.capterra.it/software/1004681/sendgrid?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1004681/sendgrid) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati