--- description: Scopri le funzionalità di Lightning Step, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightning Step - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per cartelle cliniche elettroniche (centri di disintossicazione)](/directory/32708/substance-abuse-emr/software) > [Lightning Step](/software/1004940/lightning-step-suite) # Lightning Step Canonical: https://www.capterra.it/software/1004940/lightning-step-suite Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1004940/lightning-step-suite?page=2) > Lightning Step integra i sistemi CRM, CCE ed RCM in un unico software per i centri di salute comportamentale e di trattamento delle dipendenze. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 15 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Lightning Step? Centri di salute comportamentale e di trattamento delle dipendenze di tutte le dimensioni ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 15 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Lightning Step Technologies ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Canada, Messico, Stati Uniti ## Funzionalità - Assistenza di programmazione - Cartelle cliniche in formato elettronico - Conforme alla legge HIPAA - Creazione di grafici - Denial Management - Fatturazione per consulenze mediche - Gestione del flusso di lavoro - Gestione delle entrate - Gestione di documenti - Interoperabilità clinica - Prescrizione elettronica - Programmazione appuntamenti - Rendicontazione e analisi statistiche - Supporto decisionale - Verifica dei criteri per l'assicurazione ## Integrazioni (3 in totale) - CTM - Twilio - Waystar ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica ## Categoria - [Software per cartelle cliniche elettroniche (centri di disintossicazione)](https://www.capterra.it/directory/32708/substance-abuse-emr/software) ## Categorie correlate - [Software per cartelle cliniche elettroniche (centri di disintossicazione)](https://www.capterra.it/directory/32708/substance-abuse-emr/software) - [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software) - [Software per la gestione del flusso di entrate](https://www.capterra.it/directory/32275/revenue-cycle-management/software) - [Software per la salute mentale](https://www.capterra.it/directory/30217/mental-health/software) ## Alternative 1. [EHR YOUR WAY](https://www.capterra.it/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [TheraNest](https://www.capterra.it/software/130400/theranest-mental-health) — 4.4/5 (1030 reviews) 3. [SimplePractice](https://www.capterra.it/software/130710/simplepractice) — 4.6/5 (2822 reviews) 4. [CounSol.com](https://www.capterra.it/software/124769/counsol-com) — 4.7/5 (828 reviews) 5. [Jane](https://www.capterra.it/software/178984/jane-app) — 4.8/5 (494 reviews) ## Recensioni ### "Modern looking and easy to use EMR" — 5.0/5 > **Cameron** | *18 ottobre 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: There are so many things. The product is the most modern looking ehr. We love the patient timeline, the LIA AI tool, and their new medications and prescription module. But most of it, the people behind it all. > > **Inconvenienti**: There are no concerns with Lightning Step. They've always listened to our feedback and allowed for constructive discussions. > > I would rank the overall experience 5 stars. The sales process was easy and the transition to implementations was smooth. We had a great implementation. ----- ### "Refreshing to see EHR innovation" — 5.0/5 > **Marty** | *10 luglio 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: How quickly they bring solutions to our day-to-day problems. They have really focused on innovating. > > **Inconvenienti**: With so many new things released in the product, sometimes it's hard to keep up. Would love to have more communication and documentation so we can adopt them all. > > They focus on true partnership. They hear us and they innovate. They always stop us from telling them what features we need, and they try to understand our business pain points. ----- ### "Huge Disappointment. Do not recommend." — 2.0/5 > **Innis** | *6 febbraio 2026* | Studi medici | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Lightning Step is less expensive than competitors, though you have to realize you will get what you pay for and need to set realistic expectations. It is not a fancy sports car. It is a '96 Hyundai. > > **Inconvenienti**: Our implementation is a disaster, with us being told incorrect/inaccurate information for setup and ongoing use. Customer support is poor, the answers change week to week depending on who you speak to, and base elements in the product don't work. Clinical staff are blind to critical pieces of patient care, management is unable to access key information to successfully run a practice, and revenue cycle is severely hampered because of poor LS setup and mixed messages for support. > > We would not recommend this to anyone. It is a disaster. Based on other positive feedback from a year or more ago, we are assuming that Lightning Step has no resources to appropriately support and maintain its product. Sunwave's purchase of Lightning Step could lead to improvements, but the lack of basic support or any sense of urgency would indicate it plans to simply use LS for parts. ----- ### "Best Behavioral Health EMR\!" — 5.0/5 > **Mary** | *21 gennaio 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love what Lightning Step has done over the last year and a half. They focus on innovation and treat us as partners. We are an organization with multiple levels of care. Using Lightning Step, their AI tool (I think they call it Lia), and their telehealth allowed us to provide care in inpatient, residential, and outpatient settings. > > **Inconvenienti**: I love everything about them. They provide the most value at the best price. > > I thought Lightning Step was going to fall behind the competion like Kipu and Sunwave. But they surprised us with their focus on their product, and their direct partnership with us. ----- ### "Finally found a solution" — 5.0/5 > **Ryan** | *13 luglio 2023* | Salute mentale | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Unlike our past EHR system and many others we reviewed, Lightning Step seems to have been created to streamline the documentation and QA process. For example, users are notified if documents aren't signed or if Treatment Plan Reviews become overdue. Supervisors can review departmental documentation adherence in one simple dashboard view. Along with that, the documentation customization options are more extensive than other programs we considered switching to. Another great benefit is that their e-prescribing system is integrated within the platform, and does NOT use Dr. First, which our organization and all of our providers are not fans of. Our prescribe time was cut in half for each prescription.On the cost end, they offered a per-user option verse an average client census fee, which set them apart from many others.A final selling point is their robust reporting system, which can be automated to output custom reports on a routine basis - which cuts down on manual efforts to ensure compliance and review practice KPIs. > > **Inconvenienti**: The mobile ability is limited, as it is for most systems reviewed, but as that does not effect our ease of use, it was not a factor. However, for some other practice set-ups, it may need to be taken into consideration. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1004940/lightning-step-suite?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1004940/lightning-step-suite) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati