--- description: Scopri le funzionalità di DoorDash for Merchants, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoorDash for Merchants - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per ordini online](/directory/32698/online-ordering/software) > [DoorDash for Merchants](/software/1012321/doordash) # DoorDash for Merchants Canonical: https://www.capterra.it/software/1012321/doordash Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/1012321/doordash?page=2) > DoorDash è un servizio di consegna pasti online che offre consegne e ritiri su richiesta ad aziende e clienti. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 190 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 190 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: DoorDash ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Australia, Canada, Nuova Zelanda, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Creazione di report/analisi - Gestione degli ordini - Monitoraggio delle consegne - Ordini online - Pagamenti online - Terminale di cassa per ristoranti ## Opzioni di supporto - FAQ/Forum - Assistenza telefonica ## Categoria - [Software per ordini online](https://www.capterra.it/directory/32698/online-ordering/software) ## Categorie correlate - [Software per ordini online](https://www.capterra.it/directory/32698/online-ordering/software) - [App per cibo a domicilio](https://www.capterra.it/directory/30861/food-delivery/software) ## Alternative 1. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.1/5 (554 reviews) 2. [OpenTable](https://www.capterra.it/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews) 3. [Routific](https://www.capterra.it/software/142530/routific) — 4.9/5 (144 reviews) 4. [Track-POD](https://www.capterra.it/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Route4Me](https://www.capterra.it/software/149633/route4me) — 4.5/5 (411 reviews) ## Recensioni ### "Convenient for Restaurant owner" — 4.0/5 > **Wei Jie** | *13 agosto 2026* | Prodotti alimentari e bevande | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: useful sales, payout, commission, and transaction information that helps with restaurant bookkeeping and reconciliation > > **Inconvenienti**: no notifications when new statements or financial reports become available. I have to check manually. > > Overall, DoorDash for Merchants has been useful for managing monthly statements. The system is fairly easy to use ----- ### "Brings in new business to your restaurant" — 5.0/5 > **Jessica** | *21 giugno 2025* | Ristoranti | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Doordash is easy to use for both the consumer and the business. Everything is laid out in an easy to follow way. The customer service is fast, responsive, and courteous. It integrated well on our website and was easy to set up. > > **Inconvenienti**: The fees are high, forcing us to raise our prices and push that cost onto our customer. We tried to keep our prices affordable and someone who has only ordered through Doordash and not come into our restaurant would assume those are our regular prices, which may drive some customers away. > > While the fees were high, Doordash is the most popular food delivery app in our area and did bring us a lot of business. It brought in new customers that otherwise wouldn't have tried us as well. The customer service when we did have issues was fantastic. ----- ### "Very good application" — 5.0/5 > **keishla** | *17 agosto 2026* | Cosmetica | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like doordash merchants because i am able to make alot of many and get many new costumers for my busniess > > **Inconvenienti**: I would say that the least things i like is that doordash merchants should lower the percent that they stay with > > My overall experience with doordash merchants is pretty good. I have to say that my busniess have been doing amazing since i started with them ----- ### "Complete lack of communication" — 1.0/5 > **Donald** | *2 giugno 2025* | Forze di polizia | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing. 2 out of 3 orders in a month have had half or more of the order canceled, without notification. Paid a tip based on more than double of the food i received. Tonight almost 30 dollars of my order canceled due to bring out of stock, yet for dash didn't call, was going to send me the rest of the order, 2 biscuits, for 10 dollars. If i hadn't paid extensive attention to my order status, not a common action, I'd be paying for nothing. The store seems to be attempting to contact dd to inform them as well. They say they are getting hung up on by dd. > > **Inconvenienti**: No customer interaction if an order is unavailable or changes. 3 quarters of an order not available and for dash wants to charge 10 dollars for 2 biscuits > > Done with for dash. Will not order again. No communication by for dash when order unavailable. It's been fun, but bye. ----- ### "DoorDash is a wonderful app that allows for access to a large variety of cuisine." — 4.0/5 > **Utente Verificato** | *30 agosto 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The best feature of the DoorDash app is the ease at which you can order food for home (or work) delivery. > > **Inconvenienti**: The least appealing thing about the DoorDash app is the high fees and additional costs associated with ordering food to be delivered. > > The overall experience is positive, as DoorDash allows for access to a variety of foods and restaurants that previously could not be delivered. However, over time my use has diminished, as it is a very expensive way to access a meal. ----- Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/1012321/doordash?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1012321/doordash) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | nl | | | nl-BE | | ----- ## Dati strutturati