--- description: Scopri le funzionalità di ReturnGO, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReturnGO - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per tracking delle spedizioni](/directory/31602/shipment-tracking/software) > [ReturnGO](/software/1013374/returngo) # ReturnGO Canonical: https://www.capterra.it/software/1013374/returngo Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1013374/returngo?page=2) > ReturnGO è una soluzione di reso avanzata a cui si affidano migliaia di commercianti di e-commerce di tutte le dimensioni. > > Conclusione: valutazione di **5.0/5** stelle assegnate da 29 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ReturnGO? ReturnGO è adatto a negozi di e-commerce di tutte le dimensioni, dalle piccole imprese a quelle globali. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **5.0/5** | 29 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 100% | (10/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ReturnGO ## Contesto commerciale - **Prezzo di partenza**: 147,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: francese, inglese, tedesco - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 210 ## Funzionalità - Avvisi/Notifiche - Carrello degli acquisti - Creazione di report/analisi - Exchange Management - Gestione degli ordini - Gestione dei resi - Gestione dei rimborsi - Gestione del magazzino - Gestione dell'e-commerce - Gestione dell'inventario - Gestione delle spedizioni - Gestione di siti web - Integrazione di siti web - Monitoraggio degli ordini - Monitoraggio dello stato - Portale dei clienti - Real-Time Data - Stampa di etichette - Third-Party Integrations ## Integrazioni (13 in totale) - Amazon MCF Integrations - BigCommerce - Gorgias - Happy Returns - PrestaShop - SAP Commerce Cloud - Salesforce Commerce Cloud - Sendcloud - ShipStation - Shippo - Shopify - Shopify Plus - commercetools ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per tracking delle spedizioni](https://www.capterra.it/directory/31602/shipment-tracking/software) ## Categorie correlate - [Software per tracking delle spedizioni](https://www.capterra.it/directory/31602/shipment-tracking/software) - [Software per la gestione degli ordini](https://www.capterra.it/directory/30225/order-management/software) - [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software) - [Software di gestione dei resi (RMS)](https://www.capterra.it/directory/34035/returns-management/software) ## Alternative 1. [Narvar](https://www.capterra.it/software/195787/narvar) — 4.7/5 (58 reviews) 2. [Swap Commerce](https://www.capterra.it/software/1062905/swap-commerce) — 5.0/5 (14 reviews) 3. [ShippyPro](https://www.capterra.it/software/164065/shippypro) — 4.7/5 (154 reviews) 4. [Samsara](https://www.capterra.it/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1006 reviews) 5. [Fishbowl](https://www.capterra.it/software/123794/fishbowl) — 4.2/5 (1117 reviews) ## Recensioni ### "Great Return & Exchange Portal" — 5.0/5 > **Alexis** | *17 gennaio 2025* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great\! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well\! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that. > > **Inconvenienti**: We haven't had any real issues to be completely honest, it has been extremely helpful for us. ----- ### "A Reliable and Evolving Returns Solution That Grows With Your Business" — 5.0/5 > **Golden** | *23 luglio 2025* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: ReturnGO has drastically simplified our returns process. It’s user-friendly for both our team and our customers, and the automation saves us hours of manual work. Their support team is one of the best I’ve ever dealt with — responsive, knowledgeable, and always willing to help. The frequent feature updates and integrations show they’re committed to evolving with merchants' needs. > > **Inconvenienti**: There was a slight learning curve when setting up the rules and parameters for returns/exchanges. It took a little trial and error to fully understand how everything worked, but the support team was very helpful in guiding us through it. Once it’s set up, it runs smoothly. > > ReturnGO has been an incredibly valuable tool for our business. From day one, it streamlined our returns process, saving time for both our team and our customers. What I appreciate most is their consistent support — whether it was setup questions in the beginning or troubleshooting down the line, the team has always been quick to respond and genuinely helpful. After using it for over two years, I can confidently say it’s reliable, user-focused, and always improving. It’s rare to find an app that grows with you, but ReturnGO does just that. ----- ### "Many functions and features\!" — 4.0/5 > **Kai** | *6 maggio 2024* | Beni di lusso e gioielli | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The app has a very detailed return reasoning system, where you can define outcomes based on SKU, price, country, product line code, you name it. You can set different prices, different charges, block certain products or customers etc. The team is still very responsive and does actually solve issues for me. Before I chose for this app, I had meetings with 10+ other apps to see if they have the functionality I need. ReturnGO had all of them for a reasonable price compared to some of the others. If you are not doing many returns they offer an affordable plan where you can still get some extra features for add-on prices. > > **Inconvenienti**: This ultimate flexibility in terms of setting the return policies does make the app very complex to setup. Especially if you are dealing with multiple prices for different countries. It would have made my life a lot easier if it was possible to set up a general policy that would overrule all policies. And it would also be a big improvement to be able to set the different pricing at a country level. I would therefore set the ease of implementation at an expert level. I had a hard time integrating my carrier contracts. But the team did a great job in creating a custom integration with sendcloud for me. > > You need to be an expert and quite smart in setting this app up. If not, the team is always there to help you out and assist you in the process. ----- ### "Great returns management platform\!" — 5.0/5 > **Francisco** | *3 marzo 2025* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Clear and functional rules, resolutions and return methods. Awesome customer support. > > **Inconvenienti**: I wish their analytics section/reports provided more data. > > ReturnGo provides a functional and powerful return platform with rational and elaborate rules to provide multiple resolutions and return methods to you clientele. The automation functions streamline processes to facilitate customers and merchant interactions. Their customer service is fast and accessible and strive to help with any situation. All this for a reasonable price. Would recommend ReturnGo to anyone looking for a return management platform. ----- ### "Great service\!" — 5.0/5 > **Jemma** | *25 giugno 2025* | Vendita al dettaglio | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The customer service team is always responsive, helpful, and efficient. Issues are resolved quickly and communication is clear. It’s reassuring to know that any problems are handled with care and professionalism. Highly recommend based on the quality of support alone\! > > **Inconvenienti**: There’s genuinely nothing we dislike about ReturnGO – it’s intuitive, reliable, and support is excellent. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1013374/returngo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1013374/returngo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati