Cos'è Frill?

Cloud-based solution that helps collect customer feedback and manage product roadmap & announcements.

Chi utilizza Frill?

Non specificato dal fornitore

Dove si può implementare Frill?

Cloud, SaaS, Web

Informazioni sul fornitore

  • Frill

Disponibilità per Paese

Australia

Lingue

Non specificato dal fornitore

Informazioni sul fornitore

  • Frill

Disponibilità per Paese

Australia

Lingue

Non specificato dal fornitore

Video e immagini di Frill

Recensioni su Frill

Punteggio medio

Nel complesso
4,7 (24)
Facilità d'uso
4,9 (24)
Servizio clienti
4,8 (24)
Caratteristiche
4,7 (24)
Rapporto qualità-prezzo
4,8 (24)

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
71%
4
29%
Tayshiro K.
Tayshiro K.
Community Manager (Brasile)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Simplicity at its best!

5,0 11 mesi fa

Commenti: The best of Frill is its simple design. You just enter and can quickly check/do everything you need.

Aspetti positivi:

Although I'm using Frill for a short period of time, I'm pretty happy with it. Great and functional design, responsive team, and fast deployment of new features.

Aspetti negativi:

For now, the main con is the long roadmap and not being able to translate it (they are already working on it).

Krishnaswami R.
Counsultant (Oman)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

The most affordable and functionally relevant ideation tool in the SaaS lineup

5,0 anno scorso

Commenti: We are just about to release our own saas and were looking around for an ideation/feedback/roadmap tool to make use of internally as well as to engage with our users and share release notes, we did test a few, and the features that they had were quite restrictive and the pricing high. It was by chance that I stumbled upon frill.co and immediately fell in love with the interface, its clean, appealing and a visual delight. seldom have i seen something that invoked me to check out other ideas, just by being on the page. So it was an instant check and buy decision for us. We have used it extensively in our brainstorming sessions, to collate ideas and with the merge ideas feature that frill offers (which we did not see in any of the competiton) ensure that the final list is clean of duplicates, and no idea is ruled out. We also had a requirement to share details to our project management tool, and the webhooks made it a breeze, we now just set it up and once we receive a comment from our team member with a keyword, it lands up in our project todo list. We are toying around with the widget now, to identify where we could ideally place it, for now it doesnt go with the color palate of our website, but there is a widget designer in the works, and once that is live, i do envison using the tool completely for my product.

Aspetti positivi:

Clean render Ability to merge ideas which ensures that the votes are also accounted for Super clean informative announcement widget Weekly email digests, that lets you review and control oversights Sticky ideas that allow for the buried gems to be brought out to in the open. Webhooks - A super efficient implementation (you get to choose if you want to track just one event or all of them) and finally an amazing support team.

Aspetti negativi:

The gif that loads at every idea submission is a little tardy, i would not say i dont like it, but it does not fit into a professional setup and is looked down by some corporates, however that said, they just added an update to disable it, with that taken care of, i have no more point to dislike here.

Utente Verificato
Co-Founder and Business Development (Thailandia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Growing product and simple to use

4,0 5 giorni fa Nuova

Aspetti positivi:

Very clean user interface and clear-cut user experience. No confusion when using the dashboard or unnecessary jargons that complicates things. Very smooth experience using Frill. I particularly like the interconnection between ideas, roadmap and announcements, and the team has been moving fast in building new features and improving existing functions.

Aspetti negativi:

Support only via email, which was slow. No chat support. Kept asking me to send in screen recording instead of checking through the backend.

Benny V.
Benny V.
Director (Malaysia)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Great software to know customer need

4,0 12 mesi fa

Aspetti positivi:

Give a lot of Idea so that we can work up a big picture to our customers. Especially the Guest authentication.

Aspetti negativi:

not enough shortcut button to show and no tutorial guidelines

Tang H.
Tang H.
Founder (Vietnam)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Best Feedback Tool

5,0 11 mesi fa

Commenti: I was looking for a tool to collect feedback from customers at an affordable price, Frill helped me solve all of that for a great price.

Aspetti positivi:

frill.co is a great solution for any marketing team that's trying to get more customer feedback. It's so much easier to stay in touch with what our customers want and what we need to do to improve our products. The interface is really user-friendly and the pricing is really affordable. I'd recommend this product to anyone who needs better feedback!

Aspetti negativi:

Right now I can't find anything that I don't like

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