iSite

A useful and user friendly property database

Commenti: The move from our previous database to iSite has overall been a positive experience. The team worked collaboratively with us to ensure plenty of testing was done before going live and worked with us to bulk upload a lot of our data. The collaborative approach of iSite in tailoring their product to our needs and their receptiveness to client feedback have contributed to a successful partnership. Their creative problem-solving approach, even when certain requirements fall outside of the original scope, is positive. I think this has been a major win for us, working with a smaller software developer who spend a bit more time on account management. It’s always beneficial when a new system not only meets but exceeds expectations.

Aspetti positivi:

The database is intuitive and have a user friendly interface. It is really easy to pick up and learn. It has a nice mix of data, maps, images and useful widgets and graphs. The search functions and filters are great for creating bespoke views of information that each team would like to see. The team at iSite are really easy to work with and are receptive to client feedback.

Aspetti negativi:

There is a couple of data areas that could be better integrated in to the record for widget and reporting purposes but there are work arounds.

iSite Review

Commenti: Had a couple of teething issues at the beginning which were to be expected but iSite were very quick in resolving these for us. Good availability when needing advice/support either via Teams call or email.

Aspetti positivi:

Easy to keep track of multiple PPM Occurrences and Defects. The ability to have multiple user roles. User friendly. Ability to amend to suit our needs.

Aspetti negativi:

A couple of connectivity issues in the beginning but these were quickly resolved. Loading time can be a little long.

It took me a little while to learn the program

Commenti: It has been fine.

Aspetti positivi:

After a very large learning curve, I find the ease of creating work orders to be simple.

Aspetti negativi:

We are a small team and some of the qualities that I am sure a much larger company could benefit from created much frustration in the beginning. I feel it could be more in the way of simplifying for a small er team.

N Family Club Review

Commenti: Very good in setting up the system and working with a small company

Aspetti positivi:

Timeline feature Document storage Allocation and subscriptions function

Aspetti negativi:

Tasks could be better Function for Notes Need an App function

Great product.

Commenti: The team is very responsive and always happy to help.

Aspetti positivi:

iSite brings everything together which you would need to run your property portfolio, Leases, Maintenance, Projects, building profiles

Aspetti negativi:

There doesn't seem to be a lot of dashboard of out of the box

Great product with great support

Aspetti positivi:

ISite is an excellent product to work with. We opted for iSite due to its user-friendly interface and fantastic value for money. The support provided by the iSite team is truly outstanding! Keep up the great work.

Aspetti negativi:

We have been using this for 6 months and no cons at present!

Excellent Property Management System - especially planned maintenance!

Commenti: The Hub is a very comprehensive property management tool that has CAFM features that support a property management department very well. From document management, estate and asset management, planned maintenance and lifecycle modelling, as well as reactive maintenance and project management features however I am less familiar with those. I work most closely with the planned maintenance and asset management tools, which, in my experience, are second to none. I have not come across another CAFM or maintenance system on the market with the same level of sophistication in planned maintenance features.

Aspetti positivi:

The planned maintenance module makes creating and managing a PPM schedule incredibly straight-forward, easily the best I have used in any CAFM system. From grabbing live updates from SFG20 and importing to your schedule in a couple of clicks, to mapping that against your asset register, to being able to make bulk changes to dates and suppliers, it’s all done with easy to use interfaces. Compliance documents can be uploaded via email or the interface with automation tools to complete PPMs and reduce administration substantially.

Aspetti negativi:

The feedback I have from other users is that the general look and feel needs some improvement, consistency amongst how buttons are presented and filtering tools are the most common feedback I’ve had from training.

Isite review

Commenti: Trying to solve job sheets and service paperwork

Aspetti positivi:

Tasks & asset list very easy to use Integration simple transaction

Aspetti negativi:

Unable to send job sheets or annual service paperwork Nothing on the site is difficult to use

iSite

Commenti: it has made a complicated work environment easier to manage day to day

Aspetti positivi:

the DMS is simple to set up with minimal effort giving you overall brevity of your estate.

Aspetti negativi:

Depending on the size of the company there is a lot of functionality which isn't needed