---
description: Scopri le funzionalità di Deep Talk, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Deep Talk - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software di customer satisfaction](/directory/30541/customer-satisfaction/software) > [Deep Talk](/software/1026391/deep-talk)

# Deep Talk

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> Analisi dei dati di testo e conversazionali utilizzando modelli di deep learning come servizio
> 
> Verdict: Rated **4.8/5** by 12 users. Top-rated for **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Deep Talk?

Analizza i dati di testo da più fonti utilizzando modelli di intelligenza artificiale avanzati, senza dover assumere un team di scienza dei dati.&#10;&#10;Ideale per: Proprietari di prodotti e team di servizi ai consumatori che desiderano analizzare i dati dei consumatori per migliorare la soddisfazione del cliente.

## Quick Stats & Ratings

| Metric | Valutazione | Detail |
| **Nel complesso** | **4.8/5** | 12 Recensioni |
| Facilità d'uso | 4.8/5 | Based on overall reviews |
| Assistenza clienti | 4.6/5 | Based on overall reviews |
| Rapporto qualità-prezzo | 4.8/5 | Based on overall reviews |
| Funzionalità | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Deep Talk

## Commercial Context

- **Prezzo di partenza**: 90,00 USD
- **Modello tariffario**:  (Versione di prova gratuita (free trial))
- **Target Audience**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
- **Deployment & Platforms**: Cloud, SaaS, Web
- **Lingue supportate**: francese, inglese, portoghese, portoghese brasiliano, portoghese europeo, spagnolo, tedesco
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgio, Bielorussia, Bolivia, Bosnia ed Erzegovina, Brasile, Bulgaria, Canada, Cechia, Cile, Cipro, Città del Vaticano, Colombia, Croazia, Danimarca, Ecuador and 53 more

## Funzionalità

- Analisi delle sensazioni
- Analisi delle tendenze
- Analisi di testo
- Analisi predittiva
- Analisi visiva
- Apprendimento automatico
- Creazione di report/analisi
- Dashboard
- Estrapolazione di dati
- Etichettatura
- Gestione dei feedback
- Importazione/Esportazione di dati
- Individuazione di dati
- Quadro della attività
- Ricerca/Filtro
- Segmentazione della clientela
- Sistema plurilingue
- Sondaggi e feedback
- Struttura sondaggio NPS
- Third-Party Integrations
- Visualizzazione di dati

## Integrations (5 total)

- Google Sheets
- Intercom
- SurveyMonkey
- Typeform
- Zapier

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Chat

## Categoria

- [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software)

## Categorie correlate

- [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software)
- [Software per employee engagement](https://www.capterra.it/directory/30817/employee-engagement/software)
- [Data analysis software](https://www.capterra.it/directory/31077/data-analysis/software)
- [Software di intelligenza artificiale](https://www.capterra.it/directory/30938/artificial-intelligence/software)
- [Tool per web scraping](https://www.capterra.it/directory/30933/text-mining/software)

## Alternative

1. [MonkeyLearn](https://www.capterra.it/software/166580/monkeylearn) — 4.3/5 (4 reviews)
2. [Cauliflower](https://www.capterra.it/software/210253/cauliflower) — 4.9/5 (12 reviews)
3. [Wolfram Mathematica](https://www.capterra.it/software/171048/wolfram-mathematica) — 4.6/5 (169 reviews)
4. [Accern](https://www.capterra.it/software/215557/accern) — 5.0/5 (1 reviews)
5. [Chattermill](https://www.capterra.it/software/153694/customer-experience-analytics-platform) — 4.5/5 (25 reviews)

## Recensioni

### "DeepTalk tells you what your data is really saying vs what you want it to say. Invaluable tool." — 5.0/5

> **David** | *9 maggio 2022* | Mercati dei capitali | Recommendation rating: 10.0/10
> 
> **Vantaggi**: I don investment research and I am able to feed it FOMC minutes, statements, speeches, etc. I can feed it earnings calls or anything really. It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day.
> 
> **Inconvenienti**: this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con.
> 
> I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great.

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### "Test your machine learning ideas quickly and easily" — 4.0/5

> **Paul** | *23 maggio 2022* | Produzione di media | Recommendation rating: 8.0/10
> 
> **Vantaggi**: If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering.
> 
> **Inconvenienti**: Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform.
> 
> Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy.

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### "Experience using this Machine Learning Platform for clustering the Wine review dataset" — 4.0/5

> **Fnu** | *5 aprile 2022* | Consulenza manageriale | Recommendation rating: 7.0/10
> 
> **Vantaggi**: Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities.&#10;Ease of use and User experience, easy to create projects and classify and train the model.
> 
> **Inconvenienti**: The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform
> 
> I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews.

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### "Flexible data analysis tool" — 5.0/5

> **Mini** | *1 dicembre 2023* | Dispositivi medici | Recommendation rating: 10.0/10
> 
> **Vantaggi**: Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data.
> 
> **Inconvenienti**: Its a very useful and valuable tool for me.

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### "Make sense of unstructured data" — 5.0/5

> **Kejda** | *18 maggio 2022* | Marketing e pubblicità | Recommendation rating: 9.0/10
> 
> **Vantaggi**: It works well at extracting insights from unstructured text for sentiment analysis and topic clustering
> 
> **Inconvenienti**: Relative lack of integrations — currently must import my data as CSV

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## Links

- [View on Capterra](https://www.capterra.it/software/1026391/deep-talk)

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