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Tableo
Cos'è Tableo?
Tableo è un software di prenotazione dei tavoli creato per il moderno ristoratore per migliorare il flusso di lavoro e aumentare le prenotazioni.
Stanco di gestire interminabili telefonate per le prenotazioni dei tavoli, mentre devi occuparti di messaggi e richieste sui social media? Tableo è un robusto sistema digitale di prenotazione dei ristoranti che organizza tutte le prenotazioni, è potente, facile da usare e richiede pochissima formazione.
Chi utilizza Tableo?
ristoranti
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Tableo
Recensioni su Tableo
Fantastic
Commenti: If I could give it more than 100% I would.
Aspetti positivi:
Ease of use, set up & most of all the excellent customer service. I was assisted throughout by [sensitive content hidden] who was on hand throughout ! Thank you again
Aspetti negativi:
I have no negative feedback, only positive.
Tableo - reservations made easy
Commenti: The main thing is that it is easy to use for the restaurant and user friendly for the guest. It has a lot of customizable features to adapt to the different restaurants. It helped in reducing no shows by asking for payments or credit card authorization upon reservations. It also helps in creating a data base of our guests without being intrusive or infringing GDPR rules. The after sales service and customer care are clearly the companies priority.
Aspetti positivi:
It is tailor made for the specific areas of the restaurant to benefit both the restaurant in maximizing the turn of tables and also the guest by making it easy and efficient to make the reservation. it is highly adaptive to accommodate different timings, different areas, easy to set different seating parameters and easy to use.
Aspetti negativi:
We honestly do not have any faults to mention as whenever we requested any amendments, the management of Tableo have always listened and accommodated our comments which helped in creating the best product available in the sector.
Perfect solution for your bookings
Commenti: Excellent modern and efficient
Aspetti positivi:
This software is excellent for my type of business It also keeps a database of my clientele efficient and fast. Highly recommended
Aspetti negativi:
I do not like the fact the when a client cancel their booking you will only get notified by an email which sometimes is not accessible during working hours. I would suggest that if a booking is cancelled at the last minute you can know which one from the cancelled items and also get notified either by SMS or by an alert from the system
Risposta di Tableo
2 anni fa
Hi Diane, Many thanks for your review. We have just released a new feature that addresses the issue you raised in the 'Cons' section. As of this update, you will now start getting notification pop-ups whenever a new booking comes in or is cancelled on the day. This is useful as it will allow you to keep tabs of new bookings coming in and it will also allow you to quickly rebook a table or tables which were cancelled on the day, ensuring you continue to maximise your efficiency and revenue. Thanks and regards, Ben COO
Great Reservation organiser
Commenti: The feature which shines most in this software is how easy it is to keep track of new and past reservations. Helped us a lot with keeping track of recurring customers. Customers receive an email of confirmation upon booking. It can be accessed from any device at any time as long as you have your username and password, making it quite handy when you're spending time away from the restaurant. Highly customizable for each kind of restaurant with multiple dining areas which you can make available for booking for the clients as you desire. The SMS reminder feature is a big asset, especially regarding "no shows" personally we saw a decrease in people not showing up for their reservations. Last but not least another pro of this software is the set of statistics which are clearly drawn in the form of three different graphs, showing where your bookings are mostly coming from and comparing how your business is performing week by week.
Aspetti positivi:
Easy to integrate into your daily routine. Access getting booking from multiple online platforms including google integration. Can be accessed from everywhere on any device. Clearly shows and organizes your tables and seating plan. Very efficient for restaurants targeting double bookings. Highly customizable for any type of restaurant and different types of seating areas Should you like sends SMS reminders to customers.
Aspetti negativi:
Personally for my business this software has it all.
Easy to use Tableo
Commenti: I think tableo It's always progressing and always listening to the customer's needs.
Aspetti positivi:
It's easy to use and very convenient, the most sensible thing about the software is you can still take in bookings although the restaurant is closed.
Aspetti negativi:
Maybe it needs to highlight the bar when the booking is cancelled
Risposta di Tableo
2 anni fa
Hi Ramona, Many thanks for your kind review! We are glad to hear that you are finding the platform very useful for your business. I am also happy to advise that following your feedback, the latest update includes the highlighting of cancelled bookings in the Bookings List as requested. Thanks and regards, Ben
An Excellent and an Experience"
Aspetti positivi:
Tableo is and excellent tool. In the last two years, it help it was evolve with our booking system, help us as well for guest not showing up.
Aspetti negativi:
Tableo platform allows customers to be agile in their booking.
Chukkas Restaurant
Commenti: Described above
Aspetti positivi:
Tableo enables us to share information and can be updated remotely, we also can keep useful guest history making giving customers a more personal service which is so important for us since we depend on repeat customers.. it’s very useful to help us plan our week ahead for rooster and also any menus to prepare for .. we also manage to maximize our seating capacity and can give customers and instant confirmation
Aspetti negativi:
The few things we disliked were in the very beginning of software launch and tableo team where happy to listen and change
Biancos restaurant
Commenti: Less mistakes are made when taking bookings, as all necessary information is taken straight away
Aspetti positivi:
Tableo helps us keep track of all of our bookings and gauge peak times
Aspetti negativi:
No much to say here, when there were issue they were addressed immediately
Munchies review
Commenti: Helps us being more up to speed with handling our bookings and keeping our customer data up to date
Aspetti positivi:
Very user friendly and help us being more organized
Aspetti negativi:
Nothing to dislike, the smallest hiccups that we hardly ever had, where solved on the same day.
Great restaurant booking system
Aspetti positivi:
seemless intergration for operation on tap and constant support new features, add ons almost weekly
Aspetti negativi:
still waiting :)
feedback tableo Hammett's Collection
Aspetti positivi:
Que es mas que un portal de reservas, como el equipo esta abierto a escuchar nuestras opiones e implementar los cambios necesarios.
Aspetti negativi:
Creo que el precio del plan podria ser un poco mas bajo, especialmente para los restaurantes que contratan servicios extras como bookings con tripadvisor y google
Risposta di Tableo
4 mesi fa
Thank you Francisca, your feedback and that of your team have helped us build the product to what it is today.
Nueva Apertura con buena herramienta.
Aspetti positivi:
Nuestro nuevo local se encuentra en una calle de mucha afluencia de gente. La programación actual nos ha permitido gestionar mejor las reservas y combinarlo con la gente de paso para atender el mayor número de clientes sin perder muchos.
Aspetti negativi:
El proceso de solicitud de tarjeta ha asustado a mucho de nuestros clientes al principio de cara a nuestro interés era una buena herramienta, no obstante por culpa de la mala gestión de emails que envían a nuestros clientes, uno por cada paso dado en vez de todo junto en un solo correo, ha creado muchas discrepancias y nos hemos visto obligado a quitar esta opción. La gente no tiene tiempo para tener que estar pendiente de tantos emails.
Getting there
Aspetti positivi:
Reservations are instantly confirmed, we have less no shows
Aspetti negativi:
Some bugs in system and widget. sometimes when customers use debit cards we cannot charge no show fee
Great
Aspetti positivi:
Easy to use and very friendly for my staff
Aspetti negativi:
great to use very friendly to my staff have A lot of information
Online bookings
Aspetti positivi:
Online bookings and integration with Google.
Aspetti negativi:
Mobile interface can be better especially when you need to change booking details.