Sirvoy Booking System

Sirvoy Booking System

da Sirvoy

Chi utilizza Sirvoy Booking System?

Sirvoy è un sistema di gestione delle proprietà altamente personalizzabile e uno strumento di gestione dei canali progettato per soddisfare tutti i fornitori di alloggi. Software intuitivo e ricco di funzionalità a un prezzo sorprendentemente basso.

Cos'è Sirvoy Booking System?

Sirvoy offre una suite di strumenti di gestione della proprietà che include un sistema di gestione della proprietà, un motore di prenotazioni e una funzione di gestione dei canali integrata. Il suo potente sistema completo di funzionalità è incredibilmente facile da utilizzare, offrendo agli albergatori la versatilità di personalizzare il software in base alle esigenze della loro proprietà. La semplicità di Sirvoy si traduce in facilità di installazione con un servizio clienti disponibile 24 ore su 24, 7 giorni su 7, per la formazione e il supporto continui.

Dettagli su Sirvoy Booking System

Sirvoy

http://www.sirvoy.co.uk/

Fondata nel 2008

Panoramica dei prezzi di Sirvoy Booking System

Sirvoy Booking System è disponibile a partire da 9,00 USD/mese. Sirvoy Booking System non dispone di un piano gratuito ma offre una versione di prova gratuita. Qui sotto maggiori informazioni sui prezzi di Sirvoy Booking System.

Prezzo di partenza

9,00 USD/mese

Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Dispositivi mobili - iOS nativo

Dispositivi mobili - Android nativo

Formazione

Live Online

Webinar

Documentazione

Assistenza

Assistenza diretta 24 ore su 24

Orario lavorativo

Online

Caratteristiche di Sirvoy Booking System

Gestionale per hotel
Gestione dell'inventario
Gestione delle prenotazioni
Gestione delle promozioni
Gestione delle restrizioni
Gestione tariffaria
Interruttore generale
Dormitori
Gestione cassetto portadenaro
Gestione del personale
Gestione della reputazione
Gestione delle prenotazioni
Gestione delle pulizie
Integrazione di GDS / OTA
Multiproprietà
Ottimizzazione dei prezzi
Prenotazioni online
Punto di vendita
Stanze private
Automazione del marketing
CRM
Catering
Contabilità integrata
Gestione del personale
Gestione della manutenzione
Integrazione di GDS/OTA
Monoproprietà
Multiproprietà
Per affitti turistici
Prenotazioni online
Programma di fidelizzazione
Punto di vendita
Soggiorno prolungato

Recensioni su Sirvoy Booking System

Stai visualizzando 5 di 184 recensioni

Nel complesso
4.6/5
Facilità d'uso
4.6/5
Servizio clienti
4.7/5
Caratteristiche
4.3/5
Rapporto qualità-prezzo
4.6/5
Arne frode P.
Founder and Owner
Commercio all'ingrosso, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 2/11/2018

"Great booking system - easy to use"

Commenti: In our company we save time and money using Sirvoy software.
Works every time - any time :)

Vantaggi: Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.

Inconvenienti: We are most satisfied with this software.

Risposta del fornitore

da Sirvoy il giorno 6/11/2018

Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele

  • Fonte della recensione 
  • Data della recensione: 2/11/2018
Paul V.
Owner/ director
Industria alberghiera, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 11/11/2019

"Great HMS and customer support"

Vantaggi: Easy to use, many options like statistics. It made our job much easier, especially with the use of the channel managers. We of course had some little issues over the past 4 years but they were always solved very swiftly by their professional customer support.

Inconvenienti: It was mentioned by another reviewer already that it isn't possible to just swap rooms instead of moving them first to a dummy room. Another con is that if you cancel a reservation by mistake it is impossible to re-activate it or to move it back to the ctive reservations. You will have to make a complete new reservation.

Risposta del fornitore

da Sirvoy il giorno 18/11/2019

Hi Paul, thanks for taking the time to leave us your feedback. I have been advised by our Developers that there is a room swap feature that will hopefully meet all your needs. Please see our support article here: https://sirvoy.com/blog/topic/manage-your-bookings/modify-bookings/moving-a-guest-to-a-different-room/. Regarding your second comment about the inability to reinstate cancelled reservations I was informed that this is on the Dev list. I have added your name to the list of requesters for this and you will be notified once this update is live. If you have any questions/queries on the above please feel free to contact our team at [email protected] for further info. With thanks, Adele

  • Fonte della recensione 
  • Data della recensione: 11/11/2019
Krishna C.
Owner
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 12/3/2020

"Great for a guesthouse, easy to use. But no payment option for Indonesia"

Commenti: Save time

Vantaggi: Easy to use
Automated messages
Editable reservation forms
Links to OTA's

Inconvenienti: No payment options for Indonesia.
They do provide paypal as a payment option, but i would need to change my currency to USD. This doesn't make sense as we are an Indonesian company.
How is it that Sirvoy doesn't have a payment option for one of the most populated countries in the world?!

Risposta del fornitore

da Sirvoy il giorno 13/3/2020

Dear Krishna, we really appreciate your feedback. I'm glad to hear that you're finding Sirvoy a good fit for your guesthouse. I can of course understand your frustration at not having more payment providers options aimed at your location. Unfortunately, it is a very large job for our developers to connect to and maintain connections to these providers. We have a minimum number of Sirvoy users required for each area in order for us to add these providers and Indonesia has not yet reached the minimum numbers required there to allow for these further developments. We are expanding our reach there on a daily basis however, so hopefully it won't be long before we can offer you additional payment solutions. Should any existing solutions expand their reach to include your region we shall certainly be in touch. In the meantime we thank you for your patience and your continued business. Regards, Adele

  • Fonte della recensione 
  • Data della recensione: 12/3/2020
Emmanuel J.
Receptionist
Industria alberghiera, 13-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 10/12/2019

"Easy and Simple"

Commenti: My overall experience is very positiv, as already said the system is very easy and simple to use, a lot of good features and a good overview makes it a perfect software for our hotel.

Vantaggi: Sirvoy is really easy to use. I just started working with it little bit more than a year ago and got used to it very quickly. Good overview and simple layout makes it possible for anyone to understand it.
You can add and change things easily, for example in the calender you can just move a booking from one room to another.

Inconvenienti: There is not really much to say here from my side. There are some details that could be better. One of them is forwarding details from booking channels, just as breakfast (which is included in our bookings) and the phone number, the country code doesn´t appear in the right spot, you got to change those things manually.

Risposta del fornitore

da Sirvoy il giorno 16/12/2019

Hi Emmanuel, we really appreciate your kind words and we're so happy to hear that you've been finding Sirvoy helpful and easy to use. Our support team are always on hand to offer assistance and please remember that if you ever have suggestions on how you feel we can improve our system you are welcome to leave your feedback. We rely on partners like yourself to make our software even better! Thanks again for you review. Adele

  • Fonte della recensione 
  • Data della recensione: 10/12/2019
Dennis C.
Managing Director
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    2/5
  • Facilità d'uso
    2/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    1/5
  • Rapporto qualità-prezzo
    2/5
  • Consigliato
    Nessuna recensione
  • Fonte della recensione 
  • Data della recensione: 28/4/2018

"Used it for several years"

Vantaggi: Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Inconvenienti: It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Risposta del fornitore

da Sirvoy il giorno 30/4/2018

Hi Dennis, thanks for your review. See my responses below.
- It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to [email protected] if you wish to detail further.
- In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed.
- Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature.
- You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish.
- If you click on the user icon on the top right of every page it will give you an option to contact support.
- I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received.
I hope this clarifies some of the issues. Thanks, Adele

  • Fonte della recensione 
  • Data della recensione: 28/4/2018