--- description: Scopri le funzionalità di Clootrack, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Clootrack - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la Customer Experience](/directory/30671/customer-experience/software) > [Clootrack](/software/1042420/clootrack) # Clootrack Canonical: https://www.capterra.it/software/1042420/clootrack Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1042420/clootrack?page=2) > Clootrack utilizza IA e deep learning per scoprire le ragioni del calo dei punteggi NPS. > > Conclusione: valutazione di **5.0/5** stelle assegnate da 16 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Clootrack? Brand D2C in rapida crescita che desiderano estrarre informazioni utilizzabili da volumi enormi e non strutturati di feedback dei clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **5.0/5** | 16 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Clootrack ## Contesto commerciale - **Prezzo di partenza**: 25.000,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208 ## Funzionalità - API - Analisi competitiva - Analisi delle sensazioni - Analisi delle tendenze - Analisi di testo - Analisi visiva - Comunicazione multi-canale - Creazione di report/analisi - Dashboard - Gestione delle comunicazioni - Gestione di feedback negativi - Importazione/Esportazione di dati - Raccolta dati multi-canale - Real-Time Analytics - Rendicontazione e analisi statistiche - Sistema plurilingue - Sondaggi e feedback - Struttura sondaggio NPS - Third-Party Integrations - Visualizzazione di dati ## Integrazioni (19 in totale) - Aircall - Amazon Connect - AskNicely - Five9 - Forsta - GENESYS - Jotform - Medalla - NICE Business Story Survey Tool - Qualtrics LTI - QuestionPro - RingCentral Engage Voice - SurveyMonkey - SurveySparrow - Talkdesk ... e altre 4 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) ## Categorie correlate - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software per analisi qualitativa](https://www.capterra.it/directory/31297/qualitative-data-analysis/software) - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) - [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software) - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [SurveyMonkey](https://www.capterra.it/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.capterra.it/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Typeform](https://www.capterra.it/software/137289/typeform) — 4.7/5 (945 reviews) 5. [Jotform](https://www.capterra.it/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) ## Recensioni ### "Trusted and Value Enchancer" — 5.0/5 > **Dr Nishant** | *5 maggio 2025* | Beni di consumo | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs. > > **Inconvenienti**: The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input > > Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us. ----- ### "Unsupervised theming has arrived in Customer Intelligence" — 5.0/5 > **Greg** | *5 maggio 2025* | Consulenza manageriale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources. Excellent view of the customer experience that is fast and afforable > > **Inconvenienti**: We have a specific use case that we cannot program on our own. Clootrack has stepped in to engineer this solution for us. > > They are a helpful team on the basics and meeting oru bespoke needs. We have just started to use some of their integrations and our client love the holistic picture they deliver. ----- ### "Intuitive and Highly accurate AI based Analytics eng" — 5.0/5 > **Swapnil** | *19 aprile 2025* | Vendita al dettaglio | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: Explainable \& highly accurate AI, Intuitive UI, customisable code, value for money > > **Inconvenienti**: Dashboards can be improved for a better data visualization > > Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams. ----- ### "A Win for Us" — 5.0/5 > **Kendra** | *3 giugno 2025* | Beni di consumo | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Ability to analyze data and gather insights quickly, reducing time spent on tasks. We are able to look at not only our own product insights but also that of the total category and our competitors. > > **Inconvenienti**: We have been very happy with the tool and at this time have not found anything that stand out that do not meet our needs. > > Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful. Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes. We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction. One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction. Additionally, they actively seek feedback from their users, which makes us feel valued and heard. Overall, Clootrack’s tool has been a win for us. ----- ### "Quick insights and great experience" — 5.0/5 > **Ganesh** | *18 aprile 2025* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: We love the way Clootrack harnesses AI to analyze extensive unstructured data all from diverse sources and delivers actionable insights my team can use to enhance customer experience and product development. The interface is very user-friendly and the flexibility makes it suitable for us to work with businesses of all sizes. > > **Inconvenienti**: Not a function of the tool itself but there is a risk of misinterpreting the insights without proper understanding of the qualitative data. Additionally, it would be great if the tool can allow us to incorporate quantitative data in our analysis. > > The team is awesome to work with and has deep AI expertise. They are quick on their turnaround of custom analysis and addition of new data sources and analysis workflows. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1042420/clootrack?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1042420/clootrack) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Dati strutturati