--- description: Scopri le funzionalità di Hotello, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotello - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [Hotello](/software/104276/hotello-pms) # Hotello Canonical: https://www.capterra.it/software/104276/hotello-pms Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/104276/hotello-pms?page=2) > Software PMS che aiuta a eseguire tutte le operazioni in modo fluido e preciso e a soddisfare le esigenze degli ospiti. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 89 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Hotello? Hotello è il sistema di gestione delle strutture ricettive preferito da hotel e strutture con 20 o più camere. Disponibile in inglese e francese. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 89 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Hotello - **Area geografica**: Montreal, Canada - **Anno di fondazione**: 2001 ## Contesto commerciale - **Prezzo di partenza**: 1,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese - **Paesi disponibili**: Canada, Francia, Polinesia Francese, Stati Uniti ## Funzionalità - Automazione del marketing - CRM - Gestione del personale - Gestione dell'esperienza degli ospiti - Gestione della manutenzione - Integrazione di GDS/OTA - Punto di vendita ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Alternative 1. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Mews](https://www.capterra.it/software/145487/mews-commander) — 4.6/5 (59 reviews) 3. [RoomKeyPMS](https://www.capterra.it/software/5937/roomkeypms) — 4.4/5 (89 reviews) 4. [Preno](https://www.capterra.it/software/153164/preno) — 4.7/5 (48 reviews) 5. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1524 reviews) ## Recensioni ### "Fully compatible with your system installed in your hotel and is in the cloud." — 5.0/5 > **Cristina Marcano** | *29 maggio 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It is absolutely compatible with any system that previously has its hotel establishment and that makes it versatile and demanding. It is in the Cloud and that makes information accessible in a fast way and from the device available, avoiding large investments in storage equipment and hosting of information that makes the access to data cumbersome. If main feature is that it works as: booking engine, GDS, CRS, revenue manager, task manager, marketing email and many others. > > **Inconvenienti**: Finding a flaw in a system so friendly and versatile for the management of a hotel is difficult, because any aspect of failure is forgotten when we see the great benefits of this system and even better when it collaborates to keep the guests satisfied, The joy of a client and thanks for the good service always erase any failure that could have the Hotello PMS system. > > It is an advanced property management software that helps you run all your operations smoothly and accurately, and helps keep your guests happy. ----- ### "Excellent system and service" — 5.0/5 > **Daniel** | *26 maggio 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The software is intuitive and easy to learn and use. It has all the features that we require and strong reporting capability. Managing rates is made easier by the accessibility and presentation of data. We changed from an existing system to Hotello for one property and started new with Hotello in another and in both cases implementation went smoothly due to the excellent service staff that the company employs. > > **Inconvenienti**: One area of improvement would be having an in house booking engine that would create a more seamless integration with Hotello. The current system works very well but is not as user friendly as Hotello. Overall it is not a major area of concern. > > Overall we have enjoyed working with Hotello and the people at Mingus. The software is a major improvement over our prior PMS and has allowed us to be much more efficient because the system allows us to do our work more quickly and with more automation. When we have an issue there service team is very responsive which saves us the time and effort of trying to figure things out on our own. ----- ### "A very Good tool" — 3.0/5 > **Djenabou** | *14 marzo 2017* | Industria alberghiera | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Easy to use > > It is a good tool to ensure we don't have overbooking. It is accessible for all staff members and accountance. ----- ### "Hotello Softwar usage" — 4.0/5 > **Benoît** | *26 maggio 2021* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The software is easy to use and friendly. Many different options in all areas. > > **Inconvenienti**: Configuration of room rates. Some steps have to be repeated to configure rates with the room types. > > Hotello software is good, very good. I do like it and have been using it at different properties. Great customer service and fast. ----- ### "User friendly and efficient" — 5.0/5 > **Catherine** | *12 marzo 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Excellent technical support and they keep updating you with new tools or services available. Well organized for migration and training. Good partnership with specialists from different service branches. > > **Inconvenienti**: Reports are customizable, but difficult to do so by yourself. ----- Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/104276/hotello-pms?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/104276/hotello-pms) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati