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Cos'è Simpro?

simPRO è una potente soluzione software di gestione dei servizi esterni, creata da terzisti commerciali per terzisti commerciali. Se hai difficoltà a elaborare preventivi per i lavori, a gestire progetti in più fasi, a gestire lo stock, a collegare l'ufficio con l'esterno o in qualsiasi altra area del tuo flusso di lavoro, simPRO offre una piattaforma semplificata per affrontare tutte le sfide urgenti, aumentando al contempo produttività e profitti. Più di 120.000 professionisti dedicati al commercio specializzato si affidano a simPRO per la gestione del flusso di lavoro.

Chi utilizza Simpro?

Enterprise è stato progettato da operatori del commercio e dei servizi per il proprio settore; le applicazioni includono impianti idraulici, elettrici, reti di dati, solare, HVAC e sicurezza.

Simpro Software - 1
Simpro Software - 2
Simpro Software - 3
Simpro Software - 4

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Notifiche in tempo reale

Recensioni su Simpro

Punteggio medio

Nel complesso
4,2
Facilità d'uso
3,9
Servizio clienti
4,0
Caratteristiche
4,0
Rapporto qualità-prezzo
4,0

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
54%
4
27%
3
8%
2
5%
1
6%
Elizabeth
Elizabeth
Office Administration
Utente LinkedIn Verificato
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Customer Service

5,0 3 anni fa
Sottotitoli in italiano disponibili nel lettore video
Utente Verificato
Utente LinkedIn Verificato
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Excellent Program - HIGHLY Recommend!

5,0 2 anni fa

Aspetti positivi:

They are continuously improving and updating simPRO. In comparison to other similar programs I've tried, it's not all pretty bells & whistles, it's bells & whistles with tangible depth and detail.

Aspetti negativi:

The implementation seemed cumbersome initially, but absolutely essential given the range of the software. The training was excellent and the customer service/help-desk is great.

Risposta di Simpro Software

2 anni fa

Thank you so much for this incredible review and feedback! It is success stories like this that inspire our teams to constantly improve. We are thrilled to hear that you have had such a pleasant experience with our support teams, they are always here to help! Looking forward to continue supporting your business growth.

Pippa
Director (UK)
Sicrezza e indagini, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent Product & Support

5,0 2 anni fa

Commenti: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Aspetti positivi:

It's very user friendly and just works for our business

Aspetti negativi:

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Risposta di Simpro Software

2 anni fa

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

Brad
Electrician (Australia)
Produzione di apparecchi elettrici/elettronici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Alternative considerate:

You will be sold a dream

3,0 3 anni fa

Commenti: If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers. If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Aspetti positivi:

There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - Asset Management - Would be great for large scale project management - Integration

Aspetti negativi:

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app - Expense, be prepared for implementation to cost thousands of dollars. - Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff - Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on. - Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.

John
Director (Australia)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Powerful product but needs to listen to the consumers and bulk up

5,0 4 mesi fa

Aspetti positivi:

Catalogue imports, Pre builds and Cost Centres

Aspetti negativi:

Better task management, able to have more users involved and collaborate via task management, improved project planning, Mobile app for field workers way too clunky, an enterprise level mobile app.Attachments for projects/service/asset is terrible. And accessing them from Enterprise is the same terrible interface/clunkiness. We have other apps being able to have attachements against certain elements and reviewing said elements much quicker on both ends. Its still very backwards download/upload functions.

Rob
Vice President (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Robust and intuitive field management software

4,0 4 anni fa

Commenti: Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Aspetti positivi:

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Aspetti negativi:

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Risposta di Simpro Software

4 anni fa

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient. We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO