--- description: Scopri le funzionalità di HelpHero, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelpHero - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per onboarding](/directory/30819/onboarding/software) > [HelpHero](/software/1053316/helphero) # HelpHero Canonical: https://www.capterra.it/software/1053316/helphero Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1053316/helphero?page=2) > HelpHero è uno strumento software semplice e conveniente che, senza l'uso di codice, permette di migliorare l'esperienza di onboarding e fornire assistenza agli utenti delle app. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 7 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza HelpHero? HelpHero è apprezzato in tutto il mondo da aziende orientate all'utente, siano esse startup o realtà consolidate. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 7 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 5.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: HelpHero ## Contesto commerciale - **Prezzo di partenza**: 55,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208 ## Funzionalità - Analisi visiva - Coinvolgimento dei clienti - Creazione di contenuti - Creazione di report/analisi - Formazione tramite app - Guida contestuale - Inserimento aziendale - Modelli personalizzabili - Monitoraggio delle attività - Portale self-service - Quadro della attività - Rendicontazione e analisi statistiche - Segmentazione del pubblico di riferimento - Sistema plurilingue - Strumenti self-service - User Onboarding ## Integrazioni (1 in totale) - Intercom ## Opzioni di supporto - Email/Help desk - Chat ## Categoria - [Software per onboarding](https://www.capterra.it/directory/30819/onboarding/software) ## Categorie correlate - [Software per onboarding](https://www.capterra.it/directory/30819/onboarding/software) - [Software per user experience (UX)](https://www.capterra.it/directory/31036/ux/software) - [Software per la formazione digitale](https://www.capterra.it/directory/31638/digital-adoption-platform/software) - [Software per l'onboarding di clienti](https://www.capterra.it/directory/33476/client-onboarding/software) - [Software per il successo del cliente](https://www.capterra.it/directory/30961/customer-success/software) ## Alternative 1. [Rocketlane](https://www.capterra.it/software/1015299/rocketlane) — 4.7/5 (127 reviews) 2. [Product Fruits](https://www.capterra.it/software/1011214/product-fruits) — 4.7/5 (89 reviews) 3. [GUIDEcx](https://www.capterra.it/software/175189/guidecx) — 4.7/5 (64 reviews) 4. [Pipefy](https://www.capterra.it/software/144848/pipefy) — 4.6/5 (319 reviews) 5. [Apty](https://www.capterra.it/software/181714/apty) — 5.0/5 (10 reviews) ## Recensioni ### "Great price, great service" — 5.0/5 > **Utente Verificato** | *3 ottobre 2023* | Forniture e materiali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: HelpHero is a low-cost and easy to implement solution that allows us to quickly generate customer onboarding guides. > > **Inconvenienti**: The only negative I would have is the Dismiss vs. Cancel options on tours can be a little confusing. > > The overall experience has been great. Anytime I needed help, they were quick to respond. ----- ### "Excellent onboarding product - we use it in two apps" — 5.0/5 > **Pablo** | *20 ottobre 2023* | E-learning | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Simplicity, the fact that is "just works", scalable, excellent customer service, price > > **Inconvenienti**: Lack of in-built ability to space out popups over time (e.g. "run this workflow only if the previous one finished at least a day ago"). It can be done by requires coding. > > HelpHero has been all along the way for us in our journey. We use it in two separate products. It has scaled really well with our business and user patterns. Customer support has been always incredible. For instance, we required WCAG AA accessibility features and they added them within weeks. ----- ### "Good for starting cheap, but it lacks in the details" — 4.0/5 > **Oliver** | *17 novembre 2023* | Servizi ai consumatori | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: It's inexpensive and easy to set up. The basic functionality is in place and works as intended. > > **Inconvenienti**: The login flow with the magic link is not convenient. Also, the editor is unintuitive at times. We now have dozens of tours that still can't be sorted in folders. That could need a redesign for sure. > > Overall I think it was the right choice to go with HelpHero when we started. Not at least because of the competitive pricing. Now with some traction more pro features and a higher level of customization would be needed, but we are stuck there. Now we need to consider switching to a more sophisticated solution, which is not what we would love to do. ----- ### "\[sensitive content hidden\] is fantastic" — 5.0/5 > **James** | *23 novembre 2023* | Settore automobilistico | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Customer support from \[sensitive content hidden\] has been exemplary. His professional and simple requests allowed us to resolve a long-standing issue with our integration coding. > > **Inconvenienti**: I cannot deactivate / draft tours. I have to delete it a recreate the template from a saved doc when ready to reimplement. > > HelpHero has been a very effective tool to use in a multitude of ways. We've used it for onboarding tours, release notes, announcements \& alerts. It has helped us to expose messages far quicker to our users, than if we'd had to develop a popup. ----- ### "New Innovations HelpHero Review" — 5.0/5 > **Marton** | *3 novembre 2023* | Studi medici | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I like how we're able to provide in-software guidance on how to use our product – since it can be difficult for new users. > > **Inconvenienti**: I wish there was a way to create folders for all of the tours, checklists, and hotspots; the organization of folders would help us find things that we've built much easier. Also, I wish there was a way to include a button for users to turn tours on/off. > > Overall, I think it's a fantastic product that really helps our users learn how to use our software. Great job\! ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1053316/helphero?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1053316/helphero) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Dati strutturati