Degama DTMS

Twenty-five year satisifed customer

Commenti: The easiest way to describe it is, a perfectly integrated system. i.e. we are not combining pieces here and there. Everything flows perfectly with very few hiccups. When we do hit a snag, it is generally dealt with very quickly.

Aspetti positivi:

We originally started with order entry and accounting. Over the early years we added different features of the system and have always been successful with their implementation. When hiring new staff, the system is easily understood by the new staff member. We generally train a person on the easiest (most repetitive) accounts. The learning curve for most people with no experience with Degama is very quick. The part we had the most trouble bringing in was dispatch, and that was our personnel not liking change. They love the system now.

Aspetti negativi:

I don't like the fact that you can accidentally change prior year's numbers on the accounting side by opening batches. I've learned to be careful of batches being left open that were never intended to be open.

Mainliner

Commenti: Degama has been long term trusted and loyal partner. Our company has grown over the years with the support of Degama.

Aspetti positivi:

It’s a very user friendly program. We find it very easy to use and easy to train new employees.

Aspetti negativi:

Would like to see more features to help interline freight with connecting carriers. Would like to see a freight consolidation that helps pricing orders.

Works for our environment

Aspetti positivi:

Ease to use with reasonably priced product enhancements.

Aspetti negativi:

From my admin stand point I don't have any serious cons.

Degama DTMS is a great product with an even better team behind it.

Commenti: I can't say enough about the Degama team. Top to bottom, they understand what needs to be done and also understand the importance of getting it done quickly. They were very helpful in the initial setup of the software, and continued support has been excellent.

Aspetti positivi:

I liked the ability to customize some of the process to work better with the flow of our business. The team at Degama had existing transportation knowledge, and they were quick to understand the changes I'd need.

Aspetti negativi:

I do not have any complaints. [sensitive content hidden] and his team went through great lengths to make sure it has operated exactly as we needed it to.

DTMS Trucking Software

Commenti: Degama is an amazing company to work with. They take the time to understand your processess and what it is you would like out of their total trucking software. They can easily design new reports or new imports of your data to merge with existing route data. DTMS goes above and beyond the level of service I have ever received from any other software company.

Aspetti positivi:

DTMS gives us the ability to track all of our Revenue and Expenses per route. We can analyze our bid data against our real time results and see quickly where changes need to be made. The ability to have Lane Reporting, ties our Financial Statements into each route we operate. DTMS is very flexible in its design and can accomodate any changes we would like to see in the future.

Aspetti negativi:

The time to get DTMS to calculate our route cycle times took longer than expected. The interface with Shaw proved to be trickier than originally anticipated. The GL module needs some improvements but overall performance is great.

It has been positive overall.

Commenti: Timely and more accurate billing.

Aspetti positivi:

Flexibility. Robust. Ability to connect to other software. Willingness to make additions. It is great that they can host the software.

Aspetti negativi:

Slow to complete new items. Poor communication at times on status items. Make promises that they don't meet.