--- description: Scopri le funzionalità di CoSupport AI, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CoSupport AI - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di IA generativa](/directory/34155/generative-ai/software) > [CoSupport AI](/software/1061059/cosupport-ai) # CoSupport AI Canonical: https://www.capterra.it/software/1061059/cosupport-ai Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1061059/cosupport-ai?page=2) > Una soluzione brevettata di IA più veloce, precisa, economica e sicura, progettata per l'assistenza clienti e la business intelligence. > > Conclusione: valutazione di **5.0/5** stelle assegnate da 10 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza CoSupport AI? Aziende che cercano di migliorare l'efficienza e l'accuratezza dell'assistenza clienti e delle operazioni commerciali con una tecnologia di IA brevettata che automatizza le risposte ai clienti e fornisce preziose informazioni commerciali. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **5.0/5** | 10 Recensioni | | Facilità d'uso | 4.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 5.0/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 100% | (10/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: CoSupport AI ## Contesto commerciale - **Prezzo di partenza**: 99,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: arabo, basco, bulgaro, catalano, ceco, cinese, cinese tradizionale, coreano, croato, danese, ebraico, estone, finlandese, francese, galiziano, giapponese, greco, hindi, indonesiano, inglese, irlandese, islandese, italiano, kazako, lettone, lituano, malese, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, rumeno, russo, serbo, serbo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese, vietnamita - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209 ## Funzionalità - AI Copilot - Assistenza clienti - Automazione dei processi aziendali - Chatbot - Comunicazione multi-canale - Content Generation - Creazione di report/analisi - Elaborazione del linguaggio naturale - Gestione della knowledge base - Gestione delle attività di vendita - IA/Machine learning - Instradamento automatico - Intelligenza delle conversazioni - Lead Qualification - Live Chat - Per team commerciali/organizzazioni - Personalization and Recommendation - Personalizzazione - Prompt Engineering - Riconoscimento della lingua - Riconoscimento delle intenzioni - Risposte automatizzate - Sistema plurilingue ## Integrazioni (7 in totale) - Freshdesk - Microsoft Teams - Salesforce Platform - Slack - Zendesk Suite - Zoho Desk - Zoho SalesIQ ## Opzioni di supporto - Email/Help desk - Assistenza telefonica - Assistenza diretta 24 ore su 24 ## Categoria - [Software di IA generativa](https://www.capterra.it/directory/34155/generative-ai/software) ## Categorie correlate - [Software di IA generativa](https://www.capterra.it/directory/34155/generative-ai/software) - [Software per assistenti alle vendite con IA](https://www.capterra.it/directory/34135/ai-sales-assistant/software) - [Software per chatbot](https://www.capterra.it/directory/32448/chatbot/software) - [Software per customer support](https://www.capterra.it/directory/32315/customer-support/software) - [Assistenti virtuali](https://www.capterra.it/directory/33535/virtual-assistant/software) ## Alternative 1. [Writesonic](https://www.capterra.it/software/219972/writesonic) — 4.8/5 (2102 reviews) 2. [Ada](https://www.capterra.it/software/164470/ada-support) — 4.7/5 (15 reviews) 3. [Boost.AI](https://www.capterra.it/software/184561/boost-ai) — 4.8/5 (23 reviews) ## Recensioni ### "Data analytics tool for each team member + content creation tool (two-in-one, AI based)" — 5.0/5 > **Karyna** | *26 giugno 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service. > > **Inconvenienti**: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration. > > We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort. ----- ### "Enhancing the User Journey with CoSupport AI" — 5.0/5 > **Yehor** | *25 aprile 2025* | Arti dello spettacolo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation > > **Inconvenienti**: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far. > > CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey. ----- ### "An AI Agent That's Helpful" — 5.0/5 > **Matthew** | *23 agosto 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings. > > **Inconvenienti**: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly. > > Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration. ----- ### "Great product and experience - would recommend" — 5.0/5 > **Chris** | *21 luglio 2025* | Forniture e materiali | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Good product, good support from the team with the implementation of the software through our platforms. > > **Inconvenienti**: No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future. > > My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support. ----- ### "Advanced AI Solutions for your Clients’ Inquiries" — 5.0/5 > **Yaro** | *23 gennaio 2025* | Risorse umane | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing > > **Inconvenienti**: We currently can’t think of any aspects that need improvement at this time. > > Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/1061059/cosupport-ai?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/1061059/cosupport-ai) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati