--- description: Scopri le funzionalità di Alloy Navigator, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.it/software/108129/alloy-navigator Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/108129/alloy-navigator?page=2) > Alloy Navigator è una soluzione per il mondo reale, appositamente progettata per i clienti reali, creata da personale IT reale. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 67 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Alloy Navigator? Piccole, medie e grandi imprese di ogni settore che cercano una soluzione completa, accompagnata da un potente sistema di automazione dei processi, un'integrazione di terze parti e un'API flessibile. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 67 Recensioni | | Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Alloy Software - **Anno di fondazione**: 2002 ## Contesto commerciale - **Prezzo di partenza**: 19,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Accesso/Controllo remoto - Alerts/Escalation - Asset Lifecycle Management - Assistenza clienti - Avvisi/Notifiche - Barcode/Ticket Scanning - Catalog Management - Comunicazione multi-canale - Controllo accessi/Autorizzazioni - Controllo dell'inventario - Dashboard - Flusso di lavoro per le valutazioni - Gestione degli audit - Gestione degli ordini di lavoro - Gestione dei biglietti - Gestione dei calendari - Gestione dei contenuti - Gestione dei problemi - Gestione del flusso di lavoro - Gestione del rilascio - Gestione dell'accordo sul livello di servizio (SLA) - Gestione dell'inventario - Gestione della configurazione - Gestione della knowledge base - Gestione delle attività - Gestione delle capacità - Gestione delle conoscenze - Gestione delle mansioni - Gestione delle modifiche - Gestione di incidenti - Inventario delle licenze - Modifica del testo - Monitoraggio dei cespiti - Monitoraggio delle attività - Monitoraggio delle licenze - Monitoraggio delle risorse IT - Monitoraggio dello stato - Parametri prestazionali - Pianificazione della manutenzione - Pianificazione delle modifiche - Portale self-service - Rapporti IT - Real-Time Monitoring - Real-Time Notifications - Rendicontazione e analisi statistiche - Ricerca del testo completo - Sistema multi-locale - Sondaggi e feedback - Strumenti collaborativi ... e altre 31 funzionalità ## Integrazioni (20 in totale) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... e altre 5 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software ITSM](https://www.capterra.it/directory/30676/itsm/software) ## Categorie correlate - [Software ITSM](https://www.capterra.it/directory/30676/itsm/software) - [Software per Help Desk](https://www.capterra.it/directory/30008/help-desk/software) - [Software per la gestione degli asset IT](https://www.capterra.it/directory/30077/it-asset-management/software) - [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software) - [Software per la gestione dei servizi IT](https://www.capterra.it/directory/30672/it-service/software) ## Alternative 1. [Freshservice](https://www.capterra.it/software/132997/freshservice) — 4.6/5 (792 reviews) 2. [Confluence](https://www.capterra.it/software/136446/confluence) — 4.5/5 (3715 reviews) 3. [Notion](https://www.capterra.it/software/186596/notion) — 4.7/5 (2805 reviews) 4. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24185 reviews) 5. [monday.com AI Work Platform](https://www.capterra.it/software/147657/monday-com) — 4.6/5 (6097 reviews) ## Recensioni ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16 novembre 2023* | Salute mentale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Inconvenienti**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- ### "A helpdesk system that checks all the boxes for us." — 5.0/5 > **Trevor** | *11 agosto 2026* | Stampa | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: They offer both on-prem and cloud version. We prefer the on-prem due to the potential for sensitive customer data. The user interface is intuitive and easy to learn. Tickets are easy to manage due to the various custom filters that can be created. This makes it easy for me to track my employees' workloads and progress. Our customers like that they can respond to emails or use a portal to track their help requests. Alloy support also takes feature requests that they prioritize and implement in future releases. The support team is very responsive and has always resolved my issues in a timely manner. > > **Inconvenienti**: Software licenses can be assigned to people or devices. We spend most of our time on the computers screen in Alloy and every computer is assigned to a person. From this screen I can easily see what software is assigned to the computer, but not the person. I can navigate off computers to persons and see their assigned software, but it would be nice to see everything under computers and conversely, it would be nice to see assigned software for the computers assigned to the person when viewing the persons module. I understand why this is a challenge programmatically, but it would be very helpful if they could do it. The overall GUI often uses a table like view to see data. I wish the columns could be manually sized to fit the screen better. For example, the ticket column is quite wide leaving whitespace that could be better used to display more in the Summary/detail column. > > Alloy has become a critical part in helping us manage tickets, inventory (PCs, servers, switches, firewalls, printers, copiers, and other peripherals), software, knowledge base articles and more. Much like email, browser tabs and MS Teams, Alloy Navigator is an application that I have open from the beginning of my day, until the end. I use it to prioritize my day and my technicians' days. We keep it current because the updates are easy and often include great new features. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30 settembre 2024* | Circuiteria | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Inconvenienti**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Alloy Navigator: Help Desk Lifesaver" — 5.0/5 > **Nick** | *13 agosto 2026* | Stampa | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Alloy Navigator makes it easy to organize and prioritize our help desk tickets and ensures the work gets done. It also has also simplified our inventory management. > > **Inconvenienti**: Some customizability tweaks would be helpful in the future. Some areas of the interface (such as tickets) are unable to be adjusted. Being able to resize columns in this are would be beneficial. > > Overall, I enjoy using Alloy Navigator and I use it every day for my job. I would recommend this product to businesses looking to improve their IT infrastructure. ----- ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21 maggio 2025* | Gestione formativa | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Inconvenienti**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/108129/alloy-navigator?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/108129/alloy-navigator) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati