--- description: Scopri le funzionalità di GuestWisely, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuestWisely - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Channel Manager](/directory/30678/channel-management/software) > [GuestWisely](/software/117297/365villas) # GuestWisely Canonical: https://www.capterra.it/software/117297/365villas Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/117297/365villas?page=2) > L'unico software di gestione delle proprietà di alto livello che riunisce in un solo prodotto funzionalità complete, facilità d'uso moderna e straordinario valore. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 190 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza GuestWisely? Amministratori di proprietà di tutte le dimensioni, a partire da 3 proprietà e operanti nel settore delle case vacanze. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 190 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: 365villas.com - **Area geografica**: London, UK - **Anno di fondazione**: 2010 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, portoghese, spagnolo - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209 ## Funzionalità - Automazione del marketing - Check-in/check-out degli ospiti - Contabilità - Database di immobili - Distribuzione multi-canale - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Gestione contatti - Gestione degli immobili - Gestione degli immobili disponibili - Gestione dei calendari - Gestione dei canali - Gestione dell'esperienza degli ospiti - Gestione delle comunicazioni - Gestione delle entrate - Gestione delle inserzioni - Gestione delle ispezioni - Gestione delle prenotazioni - Gestione delle pulizie - Gestione delle tasse - Gestione di documenti - Gestione di potenziali clienti - Gestione multi-canale - Gestione tariffaria - Monitoraggio dei noleggi - Pagamenti online - Parametri prestazionali - Piani tariffari dinamici - Rendicontazione e analisi statistiche - Third-Party Integrations - Tracciamento degli inquilini ## Integrazioni (42 in totale) - Adyen - Amazon Pay - Azul Platform Core - Beyond - Beyond - Booking.com for Business - Breezeway - CHECKIN - CardConnect - Checkout.com - Chekin App - Divi - ECOMMPAY - Enso Connect - Global Payments Integrated ... e altre 27 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software) ## Categorie correlate - [Gestionale per case vacanze](https://www.capterra.it/directory/30616/vacation-rental/software) - [Channel Manager](https://www.capterra.it/directory/30678/channel-management/software) - [Software per campeggi](https://www.capterra.it/directory/31059/campground-management/software) - [Software per la gestione degli affitti](https://www.capterra.it/directory/30929/rental-property-management/software) - [Software di gestione immobiliare](https://www.capterra.it/directory/20050/real-estate-property-management/software) ## Alternative 1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1577 reviews) 2. [Lodgify](https://www.capterra.it/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Guesty Lite](https://www.capterra.it/software/169863/your-porter-app) — 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.it/software/186514/breezeway) — 4.6/5 (195 reviews) ## Recensioni ### "Easy & effective to use PLUS an outstanding support team to help you along the way\!" — 5.0/5 > **Taylor J.** | *22 gennaio 2021* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: 365Villas has released a new, very user friendly interface for their PMS software which makes it easy to manage properties while on the go. Also, the responsiveness and dedication of the representative and support team remains unmatched\! > > **Inconvenienti**: There are many add-on options to the software. This is not really a con as you use what you need. You can add on to you subscription as you need, but there is a fee. > > Our company had recently switched from a different PMS system to 365Villas and we couldnt be happier. The product and its interface is very easy to understand and extremely easy to use. Not to mention the options are limitless\! Our experience with the team at 365Villas has been nothing short of amazing\! The transition, onboarding and the ongoing support has been greatly apprecited and everything has been seamless. Our account manager and all the team members that have helped us thus far have all been extremely patient in answering all of our questions and making sure that we understand the full capacity of the system and its add-ons. They have even gone a step further to show us all of the ins and outs of the specific channels that we are connecting to, to make sure that we are using them to their full potential - This is something that we didnt have in the past and we greatly appreciate\! I would 100% recommend 365Villas\! Thank you 365Villas, you have a client for life\! ----- ### "Supportive Team and Strong Partnership" — 5.0/5 > **Marcia** | *12 giugno 2026* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: We always feel heard and supported by the team at GuestWisely. While we admittedly do not yet use the software to its full potential, we are gradually implementing the features that best fit our business needs. We are especially impressed by their commitment to customer service, including taking the time to visit our office in person. Their support and personal approach have made a positive impact on our experience. > > **Inconvenienti**: The report writer is somewhat convoluted for our needs, but we are gradually learning how to make better use of its features. > > We are big fans of GuestWisely and look forward to continuing our partnership with them for many years\! ----- ### "Promising system that falls short in key areas" — 2.0/5 > **Ramon** | *16 ottobre 2025* | Proprietà immobiliari | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: GuestWisely (former 365Villas) dashboard had a clean and simple layout that made it easy to manage all bookings efficiently. The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed. These features helped streamline communication and daily operations effectively. > > **Inconvenienti**: Customer service is very poor, especially during weekends when there is no support at all. We experienced many issues with channel connections. The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system. There’s also no mobile app to manage communications and operations on the go, and no real-time notifications. Another major limitation is the lack of proper multi-unit functionality with some channels like Airbnb, which forced us to recreate listings and lose valuable reviews. This had a significant impact on reservations and flexibility in assigning guests to different villa units. > > We used the system for around 10 months and invested a significant amount in the setup. GuestWisely offers some great features, but there is still a lot of manual work required. Channel connectivity was unreliable, and although we requested multi-unit Airbnb support from the start, it was finally confirmed as not available. We had to create workarounds that were far from ideal and led to lost bookings. The lack of a mobile app also made daily operations more difficult, as our team had to log in through a web browser to check updates. Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality. ----- ### "5 stars review all the way\!" — 5.0/5 > **Giuseppe** | *8 giugno 2026* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: What I like most about the system is how intuitive and user-friendly it is. The setup process provides numerous customization options, making it easy to configure the platform to fit your unique requirements and workflow. Also found no bugs or issues. > > **Inconvenienti**: Overall, the platform meets our needs very well. The only enhancement I would suggest is adding integration with Guardian Insurance for rental damage protection insurance, which would make the process even more seamless for our team. > > Overall, we are extremely pleased with the features and functionality that GuestWisely provides. The onboarding experience was excellent, thanks to \[sensitive content hidden\], who demonstrated exceptional knowledge of the PMS and answered every question promptly, thoroughly, and professionally. She also took the time to understand our specific needs and consistently recommended effective solutions and best practices, helping us configure the system in the most efficient way for our business. ----- ### "365Villa’s Support Team: Above and Beyond" — 5.0/5 > **David** | *14 luglio 2025* | Proprietà immobiliari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The breadth of the offering is truly impressive and the support received and time spent towards training during the onboarding process exceeded all expectations. > > **Inconvenienti**: Difficult for me to speak to this given my near non-use of the platform so far. So far what I've been able to accomplish on the platform has met my expectations. To select one thing - I may call out the pricing plan and the need to lock in with 5 properties to start. As a startup PM, paying for properties you don't manage is difficult but if this cost is designed to offset training and onboarding, I get it. > > My interaction was almost exclusively with \[sensitive content hidden\]. From our first interaction, your patience, professionalism and genuine commitment have stood out. You consistently went above and beyond, spending way more time with me than I ever expected, answering every question and anticipating next steps before I even knew I’d need help. Whenever I reached out, I received a prompt, proactive response. Whenever I encountered an issue, either you or another support team member followed up immediately until everything I had raised was either answered or resolved. Onboarding this new system has been daunting, especially with so many moving parts and considerations and my lack of experience in the business. I’d be lying if I said I wasn’t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking\! That said, with the responsive support network that you have, I feel confident that I’ll be able to get the assistance if and when needed. Your attentiveness and expertise made the process less stressful and a far more of a positive experience than I was expecting. I’m sincerely grateful for the dedication and time you spent with me I and look forward to continuing and growing our partnership. I’ve got a commitment for another property that should start in a few weeks and I’m confident that this is just the beginning. ----- Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/117297/365villas?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/117297/365villas) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati