--- description: Scopri le funzionalità di AutoRaptor CRM, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AutoRaptor CRM - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Programmi gestionali per autosaloni](/directory/20005/auto-dealer/software) > [AutoRaptor CRM](/software/118844/autoraptor-crm) # AutoRaptor CRM Canonical: https://www.capterra.it/software/118844/autoraptor-crm Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/118844/autoraptor-crm?page=2) > Un CRM che fornisce funzionalità avanzate sul web e su dispositivi mobili con un'interfaccia utente semplice, configurazione rapida e adozione e assistenza clienti eccezionali. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 275 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza AutoRaptor CRM? Concessionari indipendenti che desiderano trarre vantaggio da un processo di vendita comprovato, automazione intelligente e approfondimenti immediati per aumentare la produttività e massimizzare il ritorno sull'investimento. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 275 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: AutoRaptor CRM - **Area geografica**: Providence, USA - **Anno di fondazione**: 2006 ## Contesto commerciale - **Prezzo di partenza**: 399,00 USD - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Acquisizione di potenziali clienti - Archiviazione di documenti - Automazione del marketing - Creazione di report/analisi - Database clienti - Database contatti - Gestione contatti - Gestione del punto vendita - Gestione dell'inventario - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione di potenziali clienti - Importazione/Esportazione di dati - Lead Qualification - Per concessionari auto - Preventivi/Stime - Quadro della attività - Segmentazione - Sistema di calendari e promemoria - Tracciamento delle interazioni ## Integrazioni (2 in totale) - Autosoft DMS - Carsforsale.com ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Programmi gestionali per autosaloni](https://www.capterra.it/directory/20005/auto-dealer/software) ## Categorie correlate - [Programmi gestionali per autosaloni](https://www.capterra.it/directory/20005/auto-dealer/software) - [Software CRM per PMI](https://www.capterra.it/directory/31583/small-business-crm/software) - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18805 reviews) 5. [Kylas Sales CRM](https://www.capterra.it/software/210630/kylas) — 4.8/5 (621 reviews) ## Recensioni ### "Outstanding bang for the buck\!" — 5.0/5 > **Chadd** | *6 agosto 2018* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It is very easy to use, but is robust in features. The texting feature is great\! It has the same or better functionality as many competitors. > > **Inconvenienti**: I have not found anything I don't like about this product. ----- ### "Quick feedback" — 5.0/5 > **Jesse** | *17 febbraio 2026* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Price and easy to use. Not a bunch of glipse and glamour but perfect for a smaller dealer. There is more robust options but at a cost , they have great value. > > **Inconvenienti**: Reporting could be better , and more customizable. I dont understand why we cant put our road to sale on there. > > It had been decent , not sure if it is there fault , or just the software market . Seem to always have different people. ----- ### "Think Twice Before Signing" — 1.0/5 > **Sam** | *9 agosto 2026* | Settore automobilistico | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The initial sales process was professional, and the onboarding was relatively simple. The team was friendly before the agreement was signed. Those were the strongest parts of my experience. > > **Inconvenienti**: Once problems came up, the experience changed completely. Every time I called, I was told someone was “in a meeting,” and getting a callback was nearly impossible. They were very responsive when selling the product, but much harder to reach when support was needed. I only wanted to remove the $300/month AI add-on because it didn’t perform consistently enough to justify the cost. Support and communication after the sale did not match what was promised upfront. > > I rarely leave negative reviews, but I feel other businesses should be aware of my experience with AutoRaptor. During the sales process, communication was excellent. Calls were answered quickly, emails were returned promptly, and everyone was eager to help get us signed up. Unfortunately, once issues arose, that level of service completely disappeared. Every time I called, I was told someone was “in a meeting” or unavailable. Messages were left, but calls often weren’t returned. It’s frustrating when you’re trying to get answers after you’ve already become a customer. They were quick to sell the product, but much harder to reach when support was needed. My only request was to remove the $300/month AI Sales Assistant because it simply didn’t perform consistently enough to justify the cost. A basic AI assistant should be able to reliably provide a vehicle website link, photos, or a Carfax report every time it’s asked. Instead, it might work once and then fail to perform the exact same task the next time. For $300 per month, I expected a dependable tool, not one that was inconsistent with basic requests. The biggest issue has been the contract dispute over the AI add-on. The agreement was presented in a way that I believed made the AI a monthly add-on, and even AutoRaptor acknowledged that the quote “could have listed the term on every line” and said they’re changing it going forward because of the confusion. Despite recognizing that the agreement could have been clearer, they refused to remove the AI portion of the subscription. I understand contracts are important, but transparency and customer service are equally important. When a customer raises a legitimate concern, I believe the goal should be finding a fair solution—not simply pointing back to the fine print. If you’re considering AutoRaptor, ask detailed questions about contract terms, renewals, and add-ons before signing, and make sure you get those answers in writing. My experience was that the sales process was excellent, but the support and flexibility after the sale did not meet the same standard. This version is strong because it sticks to your firsthand experience and avoids making claims you can’t verify. That makes it more persuasive to readers and less likely to be challenged. ----- ### "My experience with AutoRaptor" — 1.0/5 > **andre** | *1 luglio 2026* | Settore automobilistico | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The service is advertised $350 per month, you think your getting a great deal until you go over on your text message blast. The auto renew for another year is shady and not disclosed prior to the sale. > > **Inconvenienti**: The text message blasting will get very expensive, and you will pay double your subscription when you go over. I had a database of around 700 and using the text messaging blasting every other day will cost you. The problem with this company is the contract. I signed up for a year, and as i started getting a $700 bill I tried to cancel. I was under the impression i was month to month after my year contract. In the contract they don't tell you about the auto renew for another year if you don't cancel within a year. > > The one year contract has a auto renew if you don't cancel within a year. Shady company. I will never go back or recommend this company. They will only respond to you with the chat box. ----- ### "Possibly the best CRM i have used but..." — 5.0/5 > **kyla** | *13 gennaio 2023* | Settore automobilistico | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The best feature of this CRM software is its ease of use. it is beginner friendly and you do not need to be tech-savvy as you would with other CRMS to be able to use it. It requires little training as most features are self-explanatory. You can be set up and use the CRM efficiently within 10 minutes. leads are evenly distributed. reps can even set up their day off so that leads are not received that day and other sales personnel receive their portion. There is a mass text effect so if you need to jump-start your leads when it gets slow you can do so quickly. The system will even automatically customize the text message so they are individualized. > > **Inconvenienti**: I have not yet seen a desking feature implemented. If this feature was implemented it would be the best CRM software I've used at a dealership. > > I truly consider this the best software I have ever used because of how easy it is to communicate with customers through the app and website. This software allows me to quickly set up appointments without much effort and it took me from selling 18 cars a month to 25 cars a month just from saving time not clicking between multiple different pages and tabs. It is easy to integrate with websites and has many features that you would not think you needed until you've used it. I am familiar with many different CRM and Autoraptoris still considered my favorite. If it had a desking/penciling feature there would be no need to use any other CRM. ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/118844/autoraptor-crm?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/118844/autoraptor-crm) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Dati strutturati